Tried to make an appointment the other day and was put on hold for NINE minutes! No one picked up to ask me to keep waiting or anything. I gave up and called somewhere else. Gave 3 stars because I went last year and my appointment and picking out glasses went great and everyone was nice then.

The new ownership is GREAT. Reasonable prices and excellent service. My first prescription wasnt exactly what I wanted, so they redid the exam and remade the lenses ... with a smile and no charge. They take great care of me. HIGHLY recommended.

Great, professional service. I didnt feel the pressure to buy glasses, contacts, or lasik, which I always experienced when I went to my previous optometrist. The doctors recommendations were clear and the fees I was charged were presented to me before my exam.

I received excellent and professional service from a doctor and staff that truly care about their patients. I highly recommend Dr. Hastings and Jen to anyone!

Dr Schmid and Amanda were wonderful with my daughter, husband, myself and especially my 15 yr old son. My son was the only one with perfect vision and Dr Schmid s sense of humor made for a pleasant, personable but professional exam. He and Amanda, his Specialist/Assistant, answered all our questions and provided insight and information about vision that we always wanted to know. The optician staff and reception staff were accommodating, courteous, and assisted on the right fit for our eyewear, especially for my picky 21yr old daughter. The office is pleasant and updated with TVs and coffee while you wait - which is not very long. Pleasant experience for the last 2 yearly checkups!

Glasses took a while to come in correctly do to damage and missing package. Other than that, they are very customer friendly.

Took my sons glasses into have the plastic nosepiece replaced. They broke his glasses. I walked in with glasses that could be worn and walked out with broken ones. They wanted me to pay for the expedited shipping etc . . . Will take my business elsewhere.

Very friendly and helpful!