Super friendly customer service! They are not only knowledgeable and friendly, but they honestly go out of their way to make sure that you’re getting what you want. I was also able to exchange my glasses after not liking the first pair that I ordered, which was unexpected, but really nice! I would totally recommend them!

Very pleased with the eye exams and services provided by the team at Hudson, Wi. Pearl Vision for both my daughter and I. Very professional atmosphere and very friendly and knowledgeable staff, all willing to help and serve their customers.

I am a returning customer and thats because of my excellent previous experiences. Great doctors, plenty of appointments to choose from and friendly staff that even helped me pick my new frames. Quality eyeglasses that last too, not like the competition. I would (and did) recommend this location to my friends and family.

Friendly and professional staff, I felt very comfortable and confident throughout the exam.

I LOVE this place! Extremely quality service where they really care about me and my vision. Shout out to Karen Buschette and Emily who are truly vision heroes.

First time since Ive been going there that when I went to pick up my glasses they didnt adjust them. I was told to wear them for 5 - 7 day and if they are not right then come back. Nothing like having to move them around so I can see and getting headaches every day.NOT A HAPPY CAMPER THIS TIME AROUND.Doreen Lynch

Great doctors and great people. Awesome selection of frames, too.

I just spoke to Cassie on the phone, and I remember her from previous in store visits. I really want to give her a shout out for truly amazing customer service! So friendly and personable paired with being efficient! I

I dont know but I thought when you buy one pair get one pair free. Well I bought a pair paid for it before I even got it and then do ask him about a second pair. And quoted me the same price I dont see nothing free there I didnt even get a discount on my second pair of lenses seeing I wasnt going to get another frame for free so I just need a pair of lenses so I can put them lenses in my old pair of frames. Well thats not exactly what I did neither I took the lenses out of the new pair of glasses I got and I put them in my old frames and then gave him my new frames and they said that they had to cut them to fit them. So help me when I go and pick my glasses up and they charged me for anything Im going to tell him keep the lenses give me my frames back Im going to go elsewhere and you can refund me my money with interest please because Ive been told for different things birthday to get a free pair of glasses list of they told me I wasnt getting a free pair of glasses thirdly Im tired of excuses what a place cant give you straight answer and they make excuses what professionalism is that none and its supposed to be professional eye doctor. And Im peeing well over six hundred bucks for a pair of glasses I never known frames cost more than the glasses and I dont understand how that can be because they had special make my glasses I have one eye that is worse than the other

Pearl vision is extremely reliable - not only will you be treated well but their staff will go above and beyond to make sure your needs are met. I would like to give a shout out to Jacob who helped me out this week- this young man showcased great customer service and knew exactly what my glasses needed.

Pearle Vision is fantastic. Quick and friendly service. Jeff and Jacob were extremely helpful. Jacob even assisted in helping me pick out my new lenses.Very, very friendly service. I highly recommend choosing this location for your every day optical needs. Rather that being a repair, new glasses or contacts, or just a simple eye exam.Eye exams are fast and easy. Check in is simple. They’ll ask you a few questions about yourself. Birthday, previous medical conditions, eye conditions or surgery, etc.The staff is friendly and really wants to make your visit as positive as possible. Choose Pearle Vision Hudson, Wisconsin Location. 5/5 stars.

This is a great location! Everyone is so friendly and helpful and are following the guidelines for COVID-19 to keep everyone and their families safe!

Been coming here for 15 years, and up until last week everything has been perfect. Doctors are always knowledgeable, friendly, and on time. After my exam last week on 3/6, I spent an additional HOUR with Mike. I’m not sure how long it takes to run my insurance, which has been the same and on file for years. Tried telling me that my two boxes of contacts came out to $200, and when I corrected him that it’s never been that high, and I also work in HR for my company so I understand how much I should be paying, he somehow ‘corrected it’ to the $25 for contact fitting and $25 for lenses. I’m not sure if someone less aware would have been ripped off by Mike but this is the last time I will ever go back to this Pearls Vision.

These people have no compassion for people with medical exemptions regarding mask wearing. They have NO idea what a person may be dealing with physically and mentally. Dont go there if you arent able to wear a mask. Ive never been harassed so badly and treated so rudely.

Ive always had a good experience at Pearle vision in Hudson Wisconsin been going there for years and Ive always been treated very well Dave Hudson Wisconsin ☺️

Aweful experience. I had an eye exam where the Dr. told me my eyesight had improved significantly and I no longer had astigmatism. He gave me a RX for contacts and I couldnt see. I went back to my 3 year old RX. I ran out of contacts and wanted a new RX. The gal did a fine job and confirmed I did have astigmatism (I dont get the poor exam money back). The computers were down so I waited 45 minutes for the gal to process my insurance and trial pair. I left frustrated and realized after I got home she never gave me my RX, only my recipet. I figured Id ask for it when I went in to pick up the trial contacts. Its now been 3 weeks and the trials have not come in. I wanted to order contacts online and needed my prescription. I called and asked if they could email it to me and the gal said ha! Well try but it doesnt usually work (they had emailed me my old RX a month prior). I never received an email. I went back into the store and got a paper copy. I scanned it and submitted it with my online order. The online supplier said they have been trying to contact the Dr. to verify the RX and havent been able to get ahold of them. Weird!!! Ill never be back and will steer everyone I know away from this place.

I was skeptical about a chain to care for my eyes but a friend recommended so I went there. I have been trying to get into contacts for YEARS with no success. The optometrist there was successful in finding me a formula that works! They have a ton of frame options, many upscale brands and they are very affordable. I most recently had an experience where I was a bit disappointed with an outcome but two hours later they called me back and were able to accomodate what I needed - something that was outside their normal policy and timeline but they were flexible and more than accomodating. I highly recommend them. When customer service seems to be at an all time low, this group is really rising above.

Love this location! Dr. Ritzer is wonderful! Informative, very knowledgeable, cares and explains things in easy to understand manner. Staff is welcoming, friendly and helpful. They help you understand what insurance covers and what your neat options are. Even though this is nearly 40mn from me-Ill continue to come here for these reasons. Recommend for all eye exam, eye care, contacts and glasses needs!

I cannot say enough positive things about this place. We, as a family have been in several times & everyone we have talked to was kind, knowledgeable & helpful. They were fun to spend time with ! Great group of people !

I love Pearle Vision in Hudson. I never have a bad experience and I especially love Donna and Diane. Todd is great and is always so patient in getting my lenses just right. It should be a hassle to have to pop into the vision store but I actually look forward to it. The staff here is second to none and the quality and selection of glasses is excellent too.

Almost all the staff are very respectful and helpful, but stars taken off because I was mislead (pretty much lied to) by a staff member. I asked directly if I would get a refund for a filter on glasses if I didnt like it and they said yeah, well take care of you. Fast forward to now, I want to get lenses remade without the filter (free per their satisfaction guarantee) and they said I wont be getting a refund for the filter even after I told them I was told I would get a refund. Sorry to say Ill be looking for another optometrist.

I have been a patient at the Hudson location for many years. It is always nice to know that I can count on Donna to take care of me. She has been an excellent fashion consultant when it comes to picking frames and has always helped me to stay within my budget. I highly recommend this location, the entire staff is so helpful!

Love Pearle Vision in Hudson. Just worked with Chrissy with a warranty issue. She was exceptionally helpful!!! I will be back to work with her for the rest of my family:). Thank you

We have been using Pearle vision for many years and will continue to come back as long as their customer service remains top quality. Now both of my children wear glasses, but originally we went there for my son who has special needs and the entire staff has always been wonderful! They were always patient with him when he was younger and continue to humor him now. They make us feel welcome and well cared for. My only concern is that I wish they had a larger selection of mens glasses ( economical too!)

Had a great experience. Had to get glasses for both my wife and me and the entire process was thorough, professional, and friendly. Bonnie was especially helpful, knowledgeable, and friendly. I highly recommend Pearle Vision and if you are fortunate enough, try and work with Bonnie.

I have had exceptionally good service at Pearl Vision in Hudson. I always seek assistance from optician Bonnie K. She understands my prescription needs and suggested high definition lenses which provide me with better and crisper vision. Im very pleased with my most recent purchase which was prescription sunglasses.

I have been a customer at Pearle Vision for years. The service is always outstanding and they always have a wide variety of cute and sophisticated glasses to choose from. I had an especially pleasant experience with Donna. She went out of her way to help me with my eye appointment and after that helped me to find the best glasses. It was the best service i have had at pearle vision yet!

Love this Pearl Vision! Especially Donna, she was such a great help with everything found my my perfect frames and I wont go to anyone but her now! Shes the best!

I hadnt had new glasses in over 10 years. Donna T. was great. She helped me pick out the perfect pair. Great location. Great selection.

From the second I walked in, I was greeted with smiling employees who were helpful. I didnt feel like I was there to spend money. There was no pressure. I sat with the optician for about an hour and most of the time was spent talking and laughing. I am very glad that I switched from my previous eye care facility to Pearle Vision.

We were very impressed with Pearl Vision when we came in to get our son’s glasses adjusted (not purchased at Pearl Vision) and they broke in the process that they replaced the frame for free. His original pair was purchased in France, so them even finding a match for his lenses was nothing short of a miracle. Thank you Pearl Vision Hudson!

The customer service at Pearle Vision is outstanding.Donna is great to work with and goes the extra mile.She is incredibly attentive and professional.I was very pleased with her efforts and I recommend her 100%.

They were very patient with my three kids. Especially, when my daughter wouldnt cooperate. They are always great about adjusting and repairing our glasses. Donna always greets us with a smile and puts my kids at ease.

The staff is great at the Hudson location. Ive been a customer since I bought my first pair of glasses. The staff are very accommodating, (I can be very picky and quite frankly, a nuisance when it comes to getting it perfect). They were never rude to me and always there to help with my eye care needs. Thank you Mel and Jeff?? ( I think its Jeff and all the other staff. Yall are terrific!

Ive been to Hudson Pearle and have been very happy with the service. Bonnie was very helpful, friendly and had the knowledge of the products. We will definitely go back. Thank you Bonnie!!

I received excellent customer service from Donna. She was very helpful when picking my frames and explaining my options for lenses. Thank you for the experience and I will certainly be back to do business again.

Grear experience! I have been going her for 4 years and always happy with my eye service. I appreciated the feedback while picking out glasses to what fit my face frame. I was in and out in less than and hour and my glasses were ready same day.

I want to say a big thank you to Donna at pearl vision for all the help I get when i have glass problems. Nobody can adjustment my glasses like Donna can. And is always so helpful whenever i come in, thanks you Donna!!

I went here for my last eye exam. It is a good place to go. I got a good eye exam and good customer service from Bonnie. Thank you Pearl Vision. I will be back.

The staff at Pearle Vision in Hudson are outstanding! From the eye exam to the wonderful ladies that help with selecting glasses....they make the experience fun and stress free!Thanks to all of you!!!

We had a great experience at Pearle Vision in Hudson. Our kids needed new glasses and they had them ready before we even left the store! Rebecca was awesome to work with!

Donna Thompson has always helped me! She is very attentive and always makes my family and I feel very welcomed. Thanks!

Excellent professional service. Brought in my wife and 4 kids and the patience that Rebecca Soderstrom gave us was amazing. She took the extra time to help our 10 year old learn how to put in contacts for the first time and still was able to assist other customers.

The entire staff was very helpful and Rebecca was phenomenal! She was able to get me my contacts and glasses the same day!

My kids and I have been going to Pearle in Hudson for years! Donna and Nancy are great! Great team there!!

Ive been going here for years and love the great service and help every time, especially from Donna🙂. Everyone is so nice and willing to help you out with all your eye care needs!

Been wearing glasses for over 30 years. Recent resident to this area and this was my worst experience with an eye doctor and fitting. Well if i hadnt asked for an adjustment, she would have given them to me and left. Doctor was curt and let me get this over with. Would never return.

Everyone was wonderful. Dr Barrett was excellent with my kids and Donna was especially helpful.

It was a little expensive but their customer service is amazing

I have been at a lot of eye places over the years. I decided to give Pearle Vision another chance, It was well worth it. Rebecca was out standingin every way. Thank you.

Odd would be a great way to describe my first, and probably last visit, to Pearl Vision in Hudson. When I walked in, the staff at the counter were nice and friendly, however I felt a bit uncomfortable completing my medical history sitting at a table right next to two customers who were complete strangers. I didnt have anything embarrassing to write down, but thought it was odd and I am sure others could feel uncomfortable. Next came the eye exam. Pre-exam activities were fine (air puff test, etc), but the Optometrist was a bit odd. This individual was speaking in short word sentences - almost code. From what I understood, Im going to be having an eye issue in 4 years, but then couldnt elaborate outside of one word answers: Astigmatism, Age-related. At one point this individual even said enjoy your sight while you have it. Am I going blind soon?! Ha The Optometrist was either very anti-social or just dialed it in and wasnt really excited about being there. The payment process was even more confusing. I sat at a desk and they then told me Im all good. I walked out not paying anything only to be called at home to tell me I needed to come back in to pay for the contact fitting. After hanging up, I called back and asked if I could pay over the phone and they said yes. Didnt receive any samples (isnt that standard these days?) and they didnt even give me anything with my prescription on it. Called back today so I could order contacts online and was told that I would need to come back in to get that information. Oooor Ill just copy it off my old box of contacts and close this chapter of the book.

The staff is very friendly, efficient and works well with children. I especially like working with Donna, she is a gem!

Donna Thompson is very personable and knowledgeable.Shes been very helpful everytime my wife has picked new frames and for my eye exams.

The service that I experienced was outstanding. It was great to have the option of the new technology for taking a picture of the eyes vs. the dilation. Dr. Barrett was very patient and explained the changes in my eyesight. I never felt that I was rushed in and out. After finding out that my prescription had changed, and that I would need different glasses, Rebecca Soderstrom was extremely helpful in ensuring that I found the perfect pair of glasses for me. She was very honest and told me what looked good as well as what didnt look good with my facial features. When I decided on a pair, I really felt like they were perfect for me. I also received a follow up call a few days after receiving my new glasses to check that everything was working out with them. Overall, this was the best experience that I have ever had at the eye dr. I would recommend them to anyone that is in need of their routine eye exam. Up to date technology and fashion makes the Hudson location the place to go!

Very friendly and helpful staff. Good selection of frames

Was in for an eye exam and was very pleased with the doctor as well as the optician Bonnie Krauss, very friendly atmosphere

* Great experience, Donna (hands) was great did the look at the green dot test a few times to make sure she got it right and was great on letting me know what my insurance did and didnt cover. Doc Barrett did a nice job making sure that we went over my needs not just the fast food get them in and out idea, then Rebecca took much time with me to go over all 30 ideas i had on lens and coatings and styles and LISTENED TO ME what i said and wanted, got me what worked for me, did i mention listening to me, she heard me say i was part of a union and she said wait i think they have more coverage and guess what she saved me like 300 bucks woohoo me doing the its my Birthday dance now

Will never visit again. Super disappointed in this location. Upon arrival it took over 15 minutes just to be approached and when I did I sat down and heard employees yelling across the store about prescriptions being lost. When I got into the eye exam the lady was very nice and patient but the doctor was awful. Not only was he rude but spoke down to me the entire time. I went in for a problem and walked out with no solution. Was treated like I was a child and asked repeatedly “does this make sense to you?” When I left the doctor (and said that I was going to think about the glasses) not only did the lady that sat down to write my paper work not say a word to me but tossed my papers at me and said nothing after. I will not be returning and recommend that if you want clear answers while being respected, this is not the place for you.

Good service and knowledgeable staff.

Rebecca was great to work with. Very helpful and informative.

When i went to Pearle Vision we had excellent service with getting our glasses cleaned and adjustments by Donna! Thank you!

Good visit. Rebecca was great.

Staff are extremely nice and lots of fun.

Unbelievably RUDE. Walked right out.

Ok