I had a procedure done to open up my sinuses three weeks ago by Dr. Vakkalanka.It was a very good experience. The staff was very professional and the facility was tip top. I waited until my sinuses healed to write this review and Im happy to say it was a complete success. I havent breathed this good in years. I highly recommend Dr. Sarah Vakkalanka. So if youre on the fence about going there you can rest easy.

Thank you Dr Sarah and the team for taking care of my dad. Making the appointment was very easy and they took a lot of worry away with her exam for his throat. Thank you again!

Took 2min to tell me she doesnt know whats wrong with me and give up. Her PA is better though

One of the greatest doctors I’ve ever been to, appointments always on time and always easy to find an appointment with her, I had severe post nasal drip and I had surgery done for my deviated septum everything went great, post-op follow up was great one of the greatest bedside manner I’ve ever seen, I just love going to her office oh and let’s not forget about the greatest office staff ever and I mean ever, oh and also I took my mom to her office she was just as impressed by her as I was.

This office is absolutely incredible! I dont understand how anyone could say anything negative about the staff or Dr. Sarah. She was very thorough, honest and compassionate. She made me feel safe and reassured about my upcoming surgery. The staff is so friendly and welcoming. I am so happy that I was referred here and I am very hopeful that my health will be on the mend because of Dr. Sarah 😊

She is great. Enough said! Her staff is friendly and efficient at getting your paperwork done.

Very poor experience. My husband had a procedure done. We received preauthorization from his insurance. He never felt better after and his condition was getting worse and worse. And, we never stopped receiving bills with thousands of dollars for this service, even after our insurance paid for the service and we paid for the agreed part. They just want to get as much money from us as possible. Very disappointed.

I work with many Doctors, but have enjoyed being treated by Dr. Sarah. All appointments went smoothly. Dr. SaraH was recommended to me by another MD I work with, and now I recommend Dr. Sarah. Thank you for your care.

Clean office, nice staff, confident doctor. Would recommend.

Did earwax removal. Excellent service!!

The worse ENT you could ever goto DO NOT GO HERE they will let you suffer in pain.

Great doctor. Showed my mom how to properly for her hearing aids bought at Costco. She also used a scope/tube to look at my moms vocal folds all without any discomfort and pain. Great friendly demeanor and answered all questions

Her bedside manner is extremely lacking. She will rush through your session,averaging less than 5 minutes per visit. She will talk over you, and is also extremely opinionated. Everytime I would visit her,she would have a random person in the room with me, most likely someone she was training but Dr. Vakkalanka would always fail to introduce the other person and their reason for being in there. Also when she met me the first thing she said was I have another patient with your last name! Well I enjoy my privacy and would not want the other person who might be related to me or not knowing I was visiting a certain specialist for any reason at all. I would not recommend her Id youre seeking real help.I also left my session begging for a written diagnosis or report of some kind and she walked away while asking do we have his email on file? Yes, yes you do Sara. You never sent me that report and you never replied to any of my emails in the past 18 months, regardless so it wouldnt matter anyways. Thank you for making me feel unworthy of medical care.

Super sweet, explains everything in a way you understand. I will recommend her and will come back!! To thank you Dr. Sarah!!!

Awesome doctor! Professional, Knowledgeable and very caring!-Keri

Went in did the paperwork chatted with Doctor V very efficient!

I love this place shara and her staff are so nice, they help me I will go there forever love u Pacifica ENT

Amazing Staff, beautiful office, wait time is short! The front gal got me approved fast for an authorization for my visit! Love them! Dr. Sarah Vakkalanka is a sweet heart!

After two doctors werent able to diagnose my issue and I was in so much pain. Went with Dr. Vakkalanka and she really treated me and listened to me. She prescribed me the right medicine and was finally able to rest and get better. Thank you so much highly recommend her.

Dr Sarah Vakkalanka has a very caring/friendly nature and puts you at ease when discussing medical matters. She approaches your medical issues with sensitivity and respect, giving you the facts as they are so you’re better prepared for a resolution. Dr Vakkalanka feels like a doctor you’ve known all your life despite visiting only once before. She genuinely wants to see you get healthier and makes that her final goal. Her office staff are friendly and efficient and the facilities impeccable.

Was referred here by my PCP and was reluctant when I realized the Dr works out of a medical spa… I wish I listened to my gut. Dr. Vakkalanka was able to diagnose and prescribe the correct medicine for issues Ive been having with both ears for going on two years!!Recently though both ears flared up while I was at work! I could barely hear out of my left ear. I called the office and left a v/m- no one returned my call. Luckily the following day was my only day off that week and if you could imagine I had the worst night sleep! I called the office the entire morning and no one was answering! I went into the office very frustrated and in pain. They told me that there was no way I could be seen and told me I should just go to an urgent care!!! I begged and asked if anyone cancelled or no-showed to please call and I would show up. They were able to squeeze me in BUT my insurance would not cover the appointment bc it was same day and they have to submit a referral for any appt I make and it takes 3-10 business days etc. SO they asked that I pay a $100 office visit fee.The drops Dr. Vakkalanka prescribed were already prescribed to me twice in the past year and my insurance wouldnt cover it.It has been SIX Days since my appt and her office staff continues to send prescriptions that arent covered by my insurance! I am very grateful and I dont doubt the doctors qualifications! BUT she needs her own office with QUALIFIED Medical assistants. I feel scammed out of $100 that my insurance wouldve covered if I waited and I feel neglected.Cold, lacking compassion and basic customer service training would best describe this office.

Very professional, knowledgeable, and friendly.

I would never go back here. Very very creepy being CONSTANTLY sold botox and vaginal rejuvenation when needed an ENT. If you are a legitimate ENT why is your business hiding and buried in the back of this kind of place. Theres not even a sign for you and your business...

The worst staff I have ever experienced in any Doctor’s office. When I was in the office the phone rang and two of the staff members were standing next to the phone. One said don’t answer it we will just check it later I don’t want to talk to anyone!While I never saw the Doctor the Physicians Assistant was not very helpful. Please find another Doctor if you are having an ear problem.

I dont understand all the 5-star reviews for Sarah Vakkalanka. I had a sinus condition. I took my scans on my laptop to her office. She barely looked at them and said, Irrigate your nose daily. Wha--?! I called my general physician to request a second opinion. The second ENT physician provided a REAL diagnosis and my sinus condition has improved. (Vakkalankas front office personnel was just fine.)BTW, several years ago, I went to Dr. Vakkalanka for a persistent clicking in my ear. She said, That happens sometimes. I paid over $100 for that diagnosis! LOL

She was an awesome doctor I recommend her 😊

Horrible front desk staff. Worst service ever I experienced. They are literally chasing away patients. They dont like to people to call and bother them.

Both my wife and I have been treated by Dr. Sarah and we both really like her. She spends time with you to explain issues and she and her staff are very friendly.

Dr Sarah Vakkalanka is very accommodating and very knowledgeable as she listens to my issues, then work in a treatment plan and procedures I have to undertake.

Dr. Vakkalanka is amazing doctor so knowledgeable, professional, and impeccable bedside manner . I was so worried of the conditioni was in when I went in to see her . She assured me that the worst of my thoughts of my systems were not was I was so worried about. Relief ! She did some test that none of the other doctors had even tried on me and found the problem right away and fixed it . I am so greatful to her. She’s is the best doctor ever!

Dr Vakkalanka is so patient and kind! She treated my Grandmother who has severe Parkinson’s & Dementia and was fighting the ear exam. Dr Vakkalanka was so patient and tried to examine the trauma in my Grandma’s ear while my Grandfather and I tried to hold her arms down and calm her. Dr Vakkalanka actually squeezed us in that day even though she was getting ready to leave. The following visits were filled with the same compassion! I’m not sure why the reviews say that her staff is not great.... everyone in her office was always very professional, helpful and very nice!

Great dr. But front end staff has a cold heart. The girl doesnt care about anything or people give very short quick snobby answers with an attitude.. she should not work in the front. People have ringing in their ears and or hearing loss.

I was super sick, I reached out a number of times to try and make an appointment, no one contacted me back, no one emailed me back, nothing. Its currently day 6 and I have yet to hear from anyone.

I have NO clue how this Doctors reviews are SO high. I had the most incredibly awful experience with Dr. Sarah Vakkalanka and her entire staff. She performed a tonsillectomy and septo-plasty.At first our appointments were pleasant. But when it came to the morning of my surgery she was over an hour late! And when she finally arrived she was quite rude and short with my girlfriend and I. She didnt even apologize for being late!Then to add insult to injury, she left immediately after she performed my surgery. She merely called my girlfriend, gave her a few rushed instructions and hurried off the phone. My girlfriend was only 10 minutes away when Dr. Vakalankka called her. By the time she got back to the surgery center the doctor was already gone. We had to rely on the surgery center staff to assist us. We REALLY needed her to be around because every pharmacy in town was REFUSING to fill the prescription she had prescribed me. Most pharmacists said it was too high of a dosage or they didnt carry the medication.But of course we couldnt get into contact with her OR her office post-surgery - apparently the phones werent working. Either way, the doctor wasnt returning our phone calls and the office wasnt answering AT ALL. We would leave messages and no one would call us back.After hours of no response we finally were helped but it was a serious nightmare.Finally, last month I experienced sever bleeding from my nose out of nowhere. We called Dr. Vakkalanka and she instructed we should go to the ER and have the staff call her once we were there. We hoped she was finally going to provide the bedside care and post-surgery care we had been initially hoping for. Unfortunately we were proved wrong. We were admitted into the ER less than an hour after speaking with doctor. Of course when the staff calls her, we cant reach her. We call her staff and they were equally as unhelpful.After hours of stress, phone calls, and LOTS of lost blood, the poor unequipped doctors at our emergency room managed to stop the bleeding but I was in EXTREME pain. We were instructed by Dr. Vakkalankas staff to see the doctor in her office at 2pm. Her staff was incredibly rude to my girlfriend and me. The doctor showed up 35 minutes late (again, didnt even apologize) and all she did was suck the dried up blood out of my nose - she couldnt identify what caused/why it was bleeding in the first place. We were out within 15 minutes. We just recieved a bill in the mail and Im appaled because she seriusly did NOTHING. If anything driving out to her office only provided us more strife and pain.I WOULD NOT RECOMMEND THIS DOCTOR OR OFFICE TO ANYONE!!! PLEASE do yourself a favor and find a different doctor. HIGHLY DISSATISFIED!

Dr. Vakkalanka is the best: bright, energetic, skilled, compassionate!Zoe Cresenzo

Great understanding doctor that listens to what you have to say very through.

Sarah took extra time and went the extra mile with me, she is the real deal! I would give her 10 Stars if I could !!!

This doctor was the only one that knew why I have the pain, treated me with respect and always very friendly and sympathetic. The treatment works and changed my life.

All the staff are very friendly, the wait time is not long at all so overall this place is highly recommended by me.

Good doctor