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AAA Self Storage
7252 Saturn Dr, Huntington Beach, CA 92647, United States
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AAA Self Storage
Comments
Al
Review №1

Great friendly and helpful staff. Loved the fact I was able to rent their moving truck, came in really handy! The location pretty quiet and drama free. Would recommend!

Ja
Review №2

Staff have been friendly and helpful. This is my first storage experience everything has been good. Wish the times to access the units was more convenient but thats not a deal breaker for me.

Ro
Review №3

Very helpful when I needed storage right now.

Da
Review №4

Thank you Ralph for EVERYTHING, you were GREAT, friendly, and VERY HELPFUL during a chaotic move. You helped make the change smooth.

Gr
Review №5

AAA Self Storage took the worry and hassle out of storing. The manager, Ralph, is friendly, attentive, and willing to drop everything and assist customers. We rented the courtesy moving truck for a day and that experience was completely hassle free. There are a lot of options when it comes to storage, I would highly suggest selecting AAA Self Storage!

Br
Review №6

Great customer service over the phone

Ja
Review №7

Great experience! I was given amazing customer service by Ralph! Thank you AAA Storage!

Br
Review №8

Excellent Customer Service and Attention to Detail by Ralph Espalin, Onsite Manager in Huntington Beach who takes a very proprietary interest in the high quality service provided to his customers and the AAA Storage experience. Ralph and Lisa have earned my trust and totally deserve my 5 Star Rating! Thank you for the Excellent Service and Peace of Mind!

Sa
Review №9

Linda was awesome. Extremely helpful staff.

Ar
Review №10

Very helpful in procuring the storage unit that met my needs!

Ke
Review №11

Ralph was super friendly and helpful when I was in need of storage space and had many options for me to choose from. I ultimately decided on a unit and he was able to secure it for me, as I was not going to move in for 2 weeks. A week later my situation changed and I no longer needed the unit and he was very accommodating and was able to credit me back the entire amount of my rental. I would definitely come back to this facility in the future when I need storage.

Ch
Review №12

Finding storage space for our trailer was SUPER EASY thanks to the people at AAA Self Storage! Everyone at this location was very responsive when I was looking for storage. Theyve been very helpful and friendly anytime that Ive stopped in, and Ive never had any trouble getting my boat trailer in or out!

Go
Review №13

Very self serving managment, and the hours are very short closed on all holidays and only have elevator for items no people allowed meaning you and Grandma are constantly going up and down stairs in an un air-conditioned very hot building that has black mold last time I was there everywhere. Breathe Deep Relax thats just the mold spores invading your alveoli nothing to worry about.

ch
Review №14

These guys are great. The manager there is proactive about who goes in and who goes out. They have cameras throughout. I didnt know im suppose to punch in my pass code even when the person behind me opens the gate. I was eventually greeted by the manager asking who I was. To me that shows an effort to keep thieves out. I gladly told them who I was and where I was renting and they kindly let me know to check in so they have a registered way of knowing whos in and out. Never had attitude from any of the staff. Been with them for about 4-5 months.

An
Review №15

I wasnt really expecting much when I first showed up at AAA Self Storage, after all, Im just here to rent space. However, I was pleasantly surprised with my options:•spacious units•quick and easy rental•online payments•knowledgeable, friendly staff•free truck rentalAbove all of that, the manager is a great addition to this place. He greeted me in a friendly manner and was very attentive when I asked him questions. He made me feel comfortable. Thank you Ralph for being there for me.

ry
Review №16

Staff is very friendly and helpful.

D
Review №17

Moved in a few days ago Ralph made it really easy so far so good thanks

To
Review №18

Extremely friendly. Get customer service. Storage units are nice and clean. Up front pricing. Month to month contracts that work great for us. Provide a moving vehicle for free for one day when you sign up. Would highly recommend.

Sa
Review №19

Im new to this storage facility and I would give it a 5-star rating if it wasnt for the fact that is not climate controlled I mean its so sweltering hot at this time of year in right now Im particularly try and organize and prepare for the holidays ahead

Mi
Review №20

Moving and storing, always stressful, made a little bit easier with the folks at AAA Self Storage. Ralph went above and beyond getting me the right unit for my needs. Highly recommend!

K
Review №21

This has been best storage rental process of my life... and I have had many!. Kim and Al were so helpful and the price and space were best in the area! I highly recommend AAA Self Storage.

Ra
Review №22

Awesome experience. Bob is one of the nicest people ever and provided top notch ctomer service. Would recommend for the quick and easy process.

Sh
Review №23

Ralph was very helpful and knowledgeable. AAA had a great special running. So far so good.

Bi
Review №24

Found AAA by chance. Great experience! Staff was extremely friendly and the facility had trash bin and bathroom for customers. Nice touch! The only two improvements I would make would be: 1. Clean the entry pad more often. Really dirty keypad. Also maybe extend Summer hours to 7:00 pm. 6:15 is a little early to close. All said I would use them again as my first choice!

Ma
Review №25

Its about the least expensive storage I have ever found in orange county, they run it well. They keep it up and maintain it well. I will have had this storage from March 2012 to present February 2018, 6 years, however it has gone up in price for a 8by10 storage from less than 70$/month if I remember correctly to 114$/month. Now I have gotten rid, given away, donated, or sold a lot of my stuff, and I plan on getting out by the end of this month. Will enjoy the 114$ a month. Hallelujah

Ke
Review №26

Super friendly manager and staff. Very helpful, they made moving so much less stressful. I recommend this place because they give affordable quotes. Thank you!

An
Review №27

I’ve used AAA a few times for storage through that years. They’ve always been fairly priced and their staff are great!

Se
Review №28

Its a good place for keep you r stuff .

Am
Review №29

Very polite and very friendly fast at getting contract done and very reasonable prices. If your looking for very good prices for storage or storing your tuck, trailer or car I would highly recommend AAA storage. You will definitely leave with money in your pocket so you can use it elsewhere.

Ca
Review №30

The staff is extremely helpful and the storage facility is in a very nice area. We are so pleased with all they have done to provide us with the exact size & location/unit that meets our needs. We highly recommend AAA Self Stoage in Huntington Beach.

Sk
Review №31

Whenever I come to pay for my storage, no one is ever in the office and I feel like all they do is be on break!!! It is soo frustrating and honestly they need MUCH BETTER CUSTOMER SERVICE!!!! NOT SURE ON HOW MUCH LONGER I CAN HANDLE THIS

Ch
Review №32

Great experience Kim is awesome I cant remember the guys name that showed us the unit and the truck walk around etc ... He was awesome too. Marlene from Orange set it up for me another awesome person!

La
Review №33

The new management team is amazingly efficient. They value our being a part of their business with such a charming personal warmth as well as prompt follow up. The renovations were desperately needed and the result far exceed my expectations....way to go management team!!!

Kr
Review №34

Ralph is wonderful, very helpful and very pleasant to work with

Ca
Review №35

Service was not good. I brought in a coupon from their website and Ralph tried to Jack me around saying he didn’t know about that coupon. Hours are not good even though the manager lives on site. I would avoid this place because there are many other storage places available

La
Review №36

Great place to rent from! Easy access and the employees make it easy on you.

st
Review №37

Very friendly. Very quick sign up. Answered all my questions.

De
Review №38

Great job

Ch
Review №39

Very friendly, quick and easy. Couldn’t ask for a better experience!

Br
Review №40

Pretty unprofessional over the phone, Limited access to push dollies, weird hours to be open, and the front desk management seems to not listen very well... despite being told several times what I wanted my passcode to be.Other than that its a standard storage area. If you are debating between this and another company, just check out ease of use.

Jo
Review №41

We have been using AAA for a few years. It has been fine and it is a clean place. There is crawl space between at least my unit though. They must have hired a new manager because this guy is a complete jerk. He reminds me of a tweeker or some other abuser by his appearance and his bad attitude. This genius decided to slurry coat the entire complex on a business day and failed to notify all his customers. People had loaded vehicles and also needed to have access to their units but were rudely prohibited by this lame brain. He said no one could enter although he was walking on the dry asphalt himself. His authoritarian complex was evident as he barked at anyone who talked to him. Including a contractor. My suggestion is to find another storage facility. We looked into it when we got home and found comparable storage close by. We will be moving out. The last thing I need is an angry, loser storage manager on top of dealing with my precious junk lol.

An
Review №42

Very disappointed by the staff here. Very friendly upfront but not after service begins.Parking situation is... interesting. You get in trouble if you wait in your car for 5 minutes or longer. Storage units dont have lights and are layered with cardboard or cheap wood at the bottom.Would only recommend for storing stuff you will never need.

Am
Review №43

Street is a good place to park

Te
Review №44

Very friendly staff, clean &

Al
Review №45

Excellent. Sharon and Bud are awesome. Great customer service. Easy process

Ti
Review №46

Close to home, clean & secure facility and also offers the best affordable prices in O.C. The staff are very polite and provide excellent customer service.

bo
Review №47

Was very impressed with Lisa and the service she provided when I got my bigger storage unit! It was effortless and I appreciate you thanks

Bo
Review №48

Other than your facility needing updates and moderlization it was very clean and easy to .locate and drive through. Your .managers are down. to earth and hospitable friendly and were easy to follow on procedures such as the gate coding the date and rent, and departure rules to folliw. I would had been more trill but your facility needs a later gate time other than 6:15 pm close out. But your prices are more than good for the size of unit I rented. Thats a good perk. And yes I would refer someone if interested. Thank you, Bobbi Williamsa later timeLe

Ch
Review №49

Always quick and efficient at this uhaul location. And they always seem to have the rental size I need

Da
Review №50

They have new staff at front desk and she is awesome!! great experience and price

Je
Review №51

Love it here

Ma
Review №52

This is really nice mom & pops old school ran facility. Its nice & safe and offer the lowest prices

Do
Review №53

Great place to store your belongings

Li
Review №54

Farzana, did a great job she was very kind and informative.

Ro
Review №55

Bert satisfied with this facility.

Li
Review №56

Very helpful the free truck for a day a bonus!

Ni
Review №57

Very clean facility with informative and friendly staff.

So
Review №58

We kept some office furniture and old printers here for a while. Decent prices for the area.

Re
Review №59

Such great people working here... nice, efficient, and helpful to the tee!!

Ro
Review №60

Elevator got stuck at the top but not quite far enough and would not go down again. A day later it was still broken. Whats up with that?

Jo
Review №61

Jordan was very helpful and a great guy

Sh
Review №62

The staff is very sweet and accommodating.

So
Review №63

Always helpfup, and best prices in town!

A
Review №64

Great people, clean facility, fair pricing,

Ro
Review №65

Great service very helpful

mi
Review №66

No longer there but, the manager there is wonderful, she actually cares about her tenants and her facility.

Pe
Review №67

They are mean

Iy
Review №68

Not too goodbof a place

Sa
Review №69

Very clean!Professional!

Me
Review №70

Great staff!

Information
9 Photos
70 Comments
4.4 Rating
  • Address:7252 Saturn Dr, Huntington Beach, CA 92647, United States
  • Site:https://totalstoragesolutions.com/storage-locations/california/huntington-beach-storage-units/7252-saturn-drive
  • Phone:+1 714-842-0043
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9AM–5PM
  • Tuesday:8:30AM–6:30PM
  • Wednesday:8:30AM–6:30PM
  • Thursday:8:30AM–6:30PM
  • Friday:8:30AM–12PM
  • Saturday:Closed
  • Sunday:8:30AM–6:30PM
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