The air conditioner is broken or not working well. The store was semi-well stocked. I went in for dog treats and bought about half of what I planned to buy. The staff is nice and friendly. Easy parking.
Their slacker employees are going to be the demise of that Dollar General. I went there the other day to pick up some head ache medicine before it closed at 8pm. I arrived at 7:40pm and the front door was locked. The girl yelled to me from her cash register in a very rude tone that they were closed already. This is the 3rd or 4th time that this has happened. Im getting really sick of running up there only to find that the same slacker employee has locked the doors 20-30 minutes early. 5 or 10 minutes is one thing...if its completely unavoidable. Something needs to be done about this immediately before the store loses so many customers that they have to close down because some girl doesnt want to miss the beginning of her reality show that starts at 8pm.
One of the clerks literally tried to fight me today, I cant believe someone holds so much anger they cant even stifle it for 8 hours before they blow up on patrons.Most definitely the worst experiences Ive ever had as a paying customer.. yall will be hearing from me tomorrow
They have so much in here yet it is easy to find everything. Store is clean.If you see a special, make sure to get a picture or note the Isle as you will have to show them. Person I was with got mellow yellow that ended up being 30 cents more then posted price. Still cheaper than Walmart
At 7:50, I was told the store was closing. I was ushered out and the door was locked. I can accomplish a lot in 10 minutes, which is what I had planned. I will take my business elsewhere next time.
I love stopping here for a quick trip. They have started carrying a line of nail stickers that are a really cute.
Nice staff, well stocked.. easy to go get what you need..
Clean and great store quick checkout not too busy
Quick convenient and nice folks that work there and are always willing to be helpful
Had something Ive been meaning to return, so drove to this DG. I hate holding on to stuff that I cant use/does not fit. Needed to get other things as well. I walked in and tell one person I need to return something. She points to the next register and another lady comes up. Doesnt say hello, nothing. I tell her I need to make a return. Hand her my receipt and she looks at it and says, theres nothing for $5 on here (price of item). She sets the receipt down and she walks away. Doesnt ask if I have another receipt, doesnt ask if I want store credit (which I would have just turned around and used right then), so I will take my return to another store that will actually process it. Ive had better customer service at a thrift store, a junkyard, Walmart, anywhere! I understand no one loves working retail but dang, it was written all over their face. Would give zero stars if possible.
I will never ever ever ever return to this Dollar General location again! If they closed every Dollar General on this planet except this one store, I would simply never go to Dollar General again. I cannot express how rude and hateful not only was the employee, but the manager too, who were both clearly prejudiced. Both of them are definitely ALL WRONG for these positions. Because neither have any customer relations skills and frankly Im SHOCKED that Dollar General would ALLOW such obvious Prejudice Behavior! SMH😡
... This is the 5th time I’ve tried to rush to get there before they close and every time it’s the same girl there with the store closed 30 minutes before it was suppose to be closed. She has sat there every time looking through the door and refused to open it. I needed one thing. Anytime I’ve seen her and I was in the store I’ve only ever seen her be so completely rude to everyone she interacted with customers and other employees. Corporate needs to handle this problem. I’ve never left a bad review before and I don’t complain about anything ever but this is beyond ridiculous. Will not go back
Loved it. It was nice and cool, very organized. Easily found what I needed ❤️
I give the manager that is at this store 5 stars...not so much the store. She is the sweetest and most helpful manager ever!!!!
Went in for brownies and decided to get Zebra Cakes too. Was five cents too much but the cashier covered it for us. Called us baby and I feel my heart melt. Please, marry me.
Clean store helpful and friendly staff.
Good folks are working here. Happy to help or let you go your way. Just the way I, and most, like associates.
No public restrooms sign.
Convenient location, always have what I need.
Great for grabbing something on the way home!
No fault of the employees, they were really nice, but they always seem low on stock. Gone in a few times and certain items are always out, and its not things covid related.
Really great store. Stocked up and neat!
The staff is always nice and helpful. Thank you!
Eh. Just not my thing.
Conjested but good store
Went to this location at 7:45pm and the doors were locked and noone in sight. Dont go by their displayed hours of operation because apparently its not accurate.
Great deals and really nice staff.
Bought fake girl scout cookies and off brand cereal. Reasonable prices.
Employee was wearing a mask and the store was clean and well stocked.
Customers wearing masks but employee checking customers out not wearing a mask. Signs posted on front door and at check out counter.
Usually Has What I Need.
The lady that was working today was very helpful and friendly. The store was stocked well and though you can tell things are being moved around, you could easily get through aisles.
Friendly clerk today. Cool dude. 10:30 am. March 4. Didnt catch his name but you need more employees like him. Thanks
Awesome store! Great stuff.. Tyler does great job
There is a major difference in how DG stores are run, kept, etc which reflects on how well the personnel interact with the customers. This one on south end could show 5 points and north end how to do things right! Are you listening Goodlettsville?
Well stocked and good prices.
Great place to drop in and get what you need. Service is always friendly, but isnt always prompt.
Always clean, well stocked and kind to the customers.
I would have rated it 5 stars but out of the number of managers that manage that store there is only one that gave us a problem with having our small dog(holding our dog who wasnt barking,etc) with us when we stopped in just to grab a drink and left. He wanted to see papers stating whether our dog was a service dog or not. We told him that our dog was not a service dog but was just 5 weeks old and needed to be close to us until it got a little bit older. We received ugly looks from him as we waited in line to purchase our drink until we left the building.
As a former customer and a former employee, I was shocked at their business practices. The store manager is unprofessional and a poor example of a leader. The assistant store manager is no better. The manager schedules herself for hours/days that she doesnt actually work. When she is there, she doesnt actually do anything but cashier and leaves the stocking for the employees to do. She lies to ALL customers who ask to use the restroom, saying the womens restroom is out of order. When in fact, she uses it as her own private restroom and KEEPS the key in her possession so that no one else can use it-NOT EVEN EMPLOYEES! The setup in the store is EXTREMELY DANGEROUS! The restroom is in the very back, while the cash safe is in the front with the registers. There is no designated cashier. Everyone who works is expected to be away from the register stocking the store. Sharon Garth is by far one of the most INEFFECTIVE and UNPROFESSIONAL managers Ive ever worked with. As a former manager in retail, I HAVE NEVER treated my employees in such a way! The fact that someone like her is being trusted to manage ANYTHING is a clear indication that customer service standards are at an ALL TIME LOW!
Unhappy women work here! Still.
Went to get bread but the best they had was stale
If you check prices of things there are,some good deals in these stores.
Good prices, dedicated staff.
It is a little out-dated but other than that, customer service was great
The employee was respectful and done amazing helping me out
Was a great place to shop they had everything i needed would go back again
Its dollar General.who could ask for anything better.
This location has a good bit of essentials and is best for short notice snacks or party supplies that are priced fairly. As the name suggests everything is generally a dollar. Some things are more than double the price just next door at Walmart.
It seemed the store isles were congested. In addition, the clerk/cashier was one of the least congenial of the many Dollar General establishments I have been in over the past year.
The Walmart around the corner is better than this store.
Great place good people friendly service great
Great prices on everyday household needs
Its like a mini Wal-Mart. Has what you need for last minute items for a quick in and out.
Person on duty refused to do refund, even with the receipt, because my item wasnt sealed- it was a dog food mat- person was very rude
Seems as though there was a large change of staff at once and everything started going downhill from there. During the holiday season several employees could be overheard saying that they werent going to keep the store open for the extended hours for the season. That theyd lock the door at 9:00 pm and let people in if they knocked on the door hard enough. Once the seasonal hours ended and regular hours resumed they adopted the habit of locking the door at 8:30 when the store hours say they close at 9:00. If you dont knock hard enough they absolutely will not open the door. And the frustration from the employees is obvious. Even tonight we stopped in at 8:45, the door was locked, and as we knocked there was an employee down the aisle pointing at his watch saying theyd closed. It seems that Dollar General needs to take a hard look at this location bc weve always been a loyal customer but now, we avoid it like the plague.
Very friendly and knowledgeable staff. The attendant took care of my requests effectively, while bd considerate to other customers. A+++
Quick stop and got us out of the heat...
Speedy check out and friendly service
Ok
Love the bargain bin and not having to cover two football fields to purchase two products and you park right at door.
A round up to the next Dollar Store store sizes are convenient a few items are well-priced most items are more expensive than Walmart
Good prices, friendly employees, clean store
Very clean store and friendly staff
Great service.. Found everything I needed!
Good prices. Williing to help find things
Always have what I need
Good service except when a co-worker takes keys yet isnt working register. Keys needed for locked items should ALWAYS remain at register!!!
Very nice and warm atmosphere and they are so helpful and assisting
They look like they could use MORE help. The casher was also a stocker.
Serves its purpose.
Clean, well organized and employees are very friendly and professional.
Not enough cashiers,the one that was working had no knowledge of how to take50% off the sale items.The line had 8 customers behind me.
Very friendly staff, great prices and convenient location
8a-8p but no-one is here opening your store today.
Usually short lines, super clean and organized, helpful staff.
Cheap price good people
I mean, its a dollar général. Clean one though, so thats a plus.
The employees are friendly just not enough of them.
Clean store, nice employees
Very nice and clean
Not very friendly cashier, just acts like she doesnt care,
Very neat and clean store
Always friendly
Stopped by at 8:50 pm (store hours are clearly marked 8am - 9pm) doors were locked up tight and no staff was anywhere to be seen
They people walk around asking I for money
There very helpful
They ride and racists against white people wouldnt give bathroom
Very nice people,clean,well stocked
Found exactly what I was looking for!
This store closes before the posted store hours.
Enjoyed my shooping
They always close early all the time. Literally came by to grab one thing with 6 minutes till close. Yes its close but.not 9pm. Poor customer service.
Great place
Good prices
Big store
Staff was rude
Good service