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Century Automotive Group
3800 University Dr, Huntsville, AL 35816, United States
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Century Automotive Group
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Sh
Review №1

My husband and I came to Century BMW to purchase my car. Our salesman, Jeremy Cooper went up and beyond to make our experience the best! Many thanks to him and all the guys that made the deal possible. You have truly earned a customer for life!

Au
Review №2

I cant say enough good things about Trista Lester! We found our car through Centurys online sales and drove in from Memphis. Trista had everything waiting for us when we arrived and the buying process was quick and easy. She even went above and beyond after the sale when I had questions concerning finalizing our car tag from an out-of-state dealer. Highly recommend!!

R
Review №3

Century Volvo paint repair center did an excellent job on the vehicle I brought to them. They called to inform me the repair was completed in a very timely manner. Customer service has always been great. They truly care about their customers.

Ke
Review №4

I didn’t feel like the guys were pressuring us. There were several others coming to see that vehicle, so there was no need for it anyways. It was a hot vehicle. They were very nice, and it was wonderful to work with them. Probably my best experience at any car lot.

Ro
Review №5

Century Automotive Group is the only place we consider when it comes time to purchase or service. Vehicle. The difference that sets them apart is the people who work there. The entire staff from top to bottom, sales to service, know exactly how to treat a customer, like family. We highly recommend giving them a try!

Mi
Review №6

I went in to buy a 2018 Subaru Outback I had been shopping for. I first inquired online and received a call back from Tatiana and she confirmed the Subaru was still available and set me up with an appointment. The next day I received a call from Daniel, one of the managers and told me to ask for him when I arrived. We my wife and I got there, the Outback was out front and ready for a test drive. Daniel hooked us up with one of his salesmen, also named Daniel, and he went with us on the test drive. He then handled the sales details. We never felt pressured and were treated very professionally. I highly recommend Century Automotive for your next new or used vehicle need.

Ta
Review №7

Everyone at century automotive group had exceptional customer service. They greet you as you walk in and make sure that you feel comfortable. I would recommend them to anyone. Trista Lester was very pleasant and had me sold.

Ka
Review №8

Mitchell did a fantastic job! Definitely recommend buying your car here. Thank you for all of your patience and help.

De
Review №9

Dennis was knowledgeable, kind professional and a delight!

ba
Review №10

You can look at fair market value of their vehicles and they mark them well over the value. Stay away from these price gougers. They also give replies to their negative reviews as if they’re not true.

Da
Review №11

Once again in many of years Ive had to stop at this location for unscheduled repairs and was received with welcome arms repairs were done and the time promise for completion was wonderful parts department is very understanding and willing to go that extra step for you combined with the service department becomes a wonderful experience

Ke
Review №12

I had an emergency while on family trip (national swim meet at the Huntsville, AL aquatics center) with our Volvo XC90. I called Michelle Pruitt not knowing anyone in Huntsville to see what the Volvo dealer could do. My car was leaking coolant. Michele told me to bring the vehicle by and within 20-minutes she had me a loaner car and out the door in time to watch my daughters swim!!! She kept me updated via text and I love the technicians video of the issue with my car. Never seen that before and that was really a nice feature. Cant say enough about how quickly they made the repairs and got us back out and focused on why we were in Huntsville.

Kr
Review №13

Stephen Hartley was great! He was very welcoming and nice. He really tried to relate to you which makes you feel comfortable when purchasing something so important. I highly recommend going to this car dealership.

Jo
Review №14

Excellent communication. Vehicles priced very competitively. Very fair offers for traded-in vehicles. Our salesman was extremely knowledgeable, considerate, and far more helpful than other dealers we have worked with. I would definitely recommend their business.

Je
Review №15

Great experience! Dennis was awesome! Process was easy. No pressure to buy. Would highly recommend buying from this group.

He
Review №16

Terry is knowledgeable, professional and friendly. I was do glad that I got to buy my Range Rover Velar from him. Highly highly recommend going to Terry for your next purchase.

Cl
Review №17

Wonderful customer-service! Effortless process in purchase. Mike Long, Dwight Scruggs and all the staff were a delight to work with! Kudos.....

Vi
Review №18

Quality service and sales experiences. The whole team goes Above and beyond expectations.

Ke
Review №19

Michele Pruitt was great at the service desk. She gave me regular updates on my vehicle as it was being repaired and she was the sweetest lady to work with. When I picked my vehicle up, she was very fast and courteous as I was in a big hurry. She got me in and out in less than 5 minutes! Felt like a TRUE VIP. Thanks to Michele and the team over at Century for getting my car back on the road!

Da
Review №20

Terry was great to work with from the start. Made the process comfortable allowing us to enjoy the purchase. And the follow through till we drove the car off the lot was appreciated

St
Review №21

Excellent from start to finish. Competitive price listed online. Accurate pictures. No games. The car was in great shape and I was surprised how much work they put into making sure that they put the best car possible on their line. Mitchell was my sales associate and I’d gladly do business with him again!

Ro
Review №22

Very unlikely we will do business again with Century Automotive. Be aware they charge you $172 just to look at your vehicle and tell you the repairs needed are not covered under the extended warranty they sell you. The heater has not worked properly in our vehicle since we purchased it November 2020. We finally made our way back to Huntsville to have them fix it. Their “computers were down” and couldn’t do anything so they sent me home only to call me the next day requesting their $172 over the phone. It was a VERY UNCOMFORTABLE phone call with their service dept. and the person I spoke with does not have the personality to work in customer service. The most knowledgeable and friendly employee is their shuttle driver, Forrest. Luckily, Forrest gave me his cell # when he dropped me off at Bridge Street while they “worked” on my vehicle. After a couple of hours I called the dealership requesting to be picked up and no one EVER returned my call. Luckily Forrest answered his cell and graciously came to get me. Take lessons from Forrest, Century Automotive!! He knows how to treat people. My husband has left messages for the pre-owned manager but still has not received a return call. Very disappointed with this dealership.

Te
Review №23

I had a great experience with Century Automotive. The group was very friendly and courteous. Thanks to Schenia Battle for her expertise in selling us the vehicle . She has been a wonderful help through the whole ordeal.

He
Review №24

What a great experience dealing with John Hatmaker and the team at Century Automotive Landrover Range Rover. They made the experience seamless and easy.

Ju
Review №25

Classic bait and switch sales tactic. Unprofessional. Drove 45 mins after scheduling a test drive for a vehicle that was in their online store. Get there and the car “had sold” 2 days earlier.

Je
Review №26

Had to use Volvo On Call to tow S60 to dealer. Michele and service team was very helpful repairing our car and having it back to us the next day. Very satisfied!

Wh
Review №27

Professional, friendly, and accommodating. Drove from Birmingham to Huntsville not knowing exactly what I was looking for. With Rays help and service along with the entire sales team I left in this gorgeous bmw 5 series. Their follow up service is just as amazing, providing me name and numbers for future service departments and customer service contacts. Thank you guys for working after business hours to help me leave in my new car.

Gr
Review №28

Easiest most enjoyable car buying experience ever. Thank you Terry!

ga
Review №29

Parker Jones was extremely helpful as was Josh and they made the car buying process enjoyable. Josh stayed after hours to accommodate. This is our second car from Century and it won’t be our last!

An
Review №30

Go see Dennis Lawhorn! Great Salesperson to work with, very helpful. Highly recommend him!

Ca
Review №31

No haggle pricing, exceptional courtesy, dealer warranty, values you as a customer. What’s not to like? Strongly recommend!

Li
Review №32

I had the best car buying experience I have ever had at Century. This my 6th brand new car since 2009. So I have had plenty of experience. My sales person- John Hatmaker was excellent. He was informative and in touch without being annoying. He was committed to my budget and my wish list and he stood by what he said he would do. I feel that he and his manager worked with me in a way that was convenient (lots of texting and emailing) for me. They put forth effort to get within my budget and went the extra mile to treat me like their most important asset- a customer.I shopped four other dealerships during my search and most of them made me feel pressured or that I was a nuisance or that they did not need to earn my business. If you are in the market for a new car, I would highly recommend Century- specifically John. I will be back if I ever get tired of my new car!I was able to purchase from Nashville, have paperwork and the vehicle delivered to me. This was the easiest car buying experience I have ever had. They delivered the car full of fuel, perfectly clean and beautiful. I am so impressed!

Ke
Review №33

Manette was great to work with on our purchase.

Je
Review №34

Great attention to detail, awesome personal experience throughout the entire sales process. Mitchell and Parker took care of all my needs in a timely, professional manner throughout the entire purchase.

Na
Review №35

Excellent sales and service department. Cars are awesome

Ki
Review №36

Schania was an excellent salesperson. Very Knowledgable about the vehicle and very congenial. I felt no pressure- which was something I liked very much.

Je
Review №37

Staff was very friendly and professional. Mitchell and Dwight made buying a car a Breeze. Thanks for the great service.

Ke
Review №38

The finance team has no idea what they are doing. After filling out the credit application on Thursday, and getting approved, we drove to Huntsville from Nashville to make the purchase. The salesman, Josh, was great! But, when it came to the finance team, we hit block after block. And, this was after finalizing everything on Thursday before we drove down on Friday. There were too many errors to count. They couldn’t even figure out my annual salary with my pay stub sitting right in front of them. DO NOT COUNT ON THE FINANCE TEAM TO BE ACCURATE ABOUT ANYTHING!I should have stuck with CARMAX! They’ve never had any stipulations from lien holders like Century. My mother has co-signed before and never had to provide 3 months worth of bank statements. We have never had to be insured together on the car because she would never be driving it. And, a trade in or down payment has never been required. They’ve never made any errors of any sort. They will continue to have our business.

Ty
Review №39

GEORGE THATCH AND JOSH AND MR KENNEDY WERE EXTREMELY HELPFUL DURING THIS PROCESS!!!10/10 recommend

Ja
Review №40

Disappointed to say the least. 3 weeks setting up a deal from 900 miles away, to arrive to a vehicle dirty, not fueled, and not as described and photographed. Wasted 24 hours of my time flying and driving back home, and wasted $600 in travel expenses. Josh was pleasant to deal with on the bright side

Ka
Review №41

I recently purchased my 2019 Jeep Compass. Mitchell assisted me in my buying process and he was wonderful. The finance team was great as well and worked on getting me the best deal. I highly recommend Century Automotive.

St
Review №42

Great place to buy your next car, very friendly staff easy to deal with.

Da
Review №43

Excellent Customer Service 😊

Mi
Review №44

This dealership is amazing! We are about to buy our 2nd vehicle from Century! Sales staff is very knowledgeable, friendly and courteous! Coming from a retail background I know customer service and Century Automotive is top notch!! If your looking to buy a vehicle I highly recommend them !!

Br
Review №45

I had a great buying experience dealing with Josh Donaldson and the others. Our 3rd putchase from Century Automotive. I would buy again.

Da
Review №46

Dennis was a big help in getting my granddaughter her first care. Dealership clean and customer oriented

To
Review №47

Best buying experience I have had. No pressure and great cars!

ca
Review №48

I traded my vehicle back in January. From beginning to end, the service I was provided from everyone there was top notch. I am now driving around in my dream car thanks to Josh! 10/10 recommend him & Century Automotive.

Li
Review №49

I bought a car here and it went really well. I recommend.

Br
Review №50

Mitchell is great to work with. I say this because Im not an easy customer. My husband and I purchased a Subaru Legacy with low miles and excellent condition. If you need A vehicle I would definitely recommend!!

Sh
Review №51

Don Baker of Jaguar Service Dept..has always taken great care of my S Type for the last 13 years and makes me feel like Im part of the Century Jaguar family!

J
Review №52

Great service and experience

B.
Review №53

10 stars to Tykea.JonesFriendly, comfortable environment.

As
Review №54

Mitchell was absolutely amazing to work with! Would highly recommend !

PA
Review №55

Great place. Amazing people.

Ki
Review №56

A awesome place to buy a car. They were very helpful and pleasant people to deal with. Larry was our sales guy he was awesome did everything to help us even showed up how to work everything in the car. I highly recommend century auto group and if you decide to go with them ask for larry you wont be disappointed Thanks guys we love our new Volvo s60

Al
Review №57

Everyone was nice & they got us into the car we wanted, but this was anything but a smooth car buying experience. It took 3 trips to Huntsville (an hour away) & 2 of those days were spent sitting & waiting for hours. The 2nd day, they told us we were approved for the loan at a certain bank, so we drove up there & when we got there, we actually had not been. I know getting financing set up can be difficult, but just be honest with the customer & keep them up to date. Check online prices first, they’re cheaper. Do your homework on the manufacturer’s warranty. One person told us we had a transferable warranty, another told us we just happened to be 400 miles over the warranty. After the sale, & after spending a couple grand on an extended warranty, we looked at the carfax, & indeed still had 24,000 miles left on the manufacturer’s warranty. Also, they took several hundred $ off the trade in value of our car so they could put on new tires, yet 1 month after buying our new car, we had to get new tires on it. I do absolutely love my new car though!

To
Review №58

Bought a used car from Josh D. He treated us fairly and we got a nice car at a good price. He also gave us a very fair price on our trade in. Also, dealt briefly with Andrea, Parker, and Damont. They were all nice and responsive to our needs. The buying experience was a pleasant one.

Te
Review №59

Super nice service staff!

Me
Review №60

Nice and friendly!

Ki
Review №61

Mitchell was fantastic as well as everyone else we encountered! I would definitely recommend them to all my family and friends!

Fe
Review №62

Great customer service at a dealership on top of that we got a good deal. Ryan Clark was our salesman and he was very educated on the vehicle unlike some places I have been. Very happy with our choice in this vehicle and our sales rep.

NO
Review №63

Excellent trade and purchase experience.

Ri
Review №64

I am from out of town and had a service/safety issue with my BMW X3. Mr. Paseur and the BMW service team went way above what my home town dealership would have done and much quicker. I was back in my car long before I could even gotten an appointment with my local dealership.Thank you again for the great experience. I will by my next vehicle here.RH

Ja
Review №65

I drove to here from cleveland tn to look at a car. They were ready to get me info and schedule me in. But they listed the car for $6995 and wanted to charge me $7695 for cash without tags tax and title. Then said they would have a hard time financing even tho they offered that. I was supposed to be with rebekah but some man ended up helping me and I think he was just trying to take advantage of my age and my money. Then i get home and check online and they REDUCED IT TO $6295 ONLINE. What a slap in the face when I asked if they could go any lower and they wouldnt. They know it was overpriced even after me showing them the kelly blue book price. A bank wouldnt let them finance that for that much its over priced and they knew it. So disappointed.

je
Review №66

I bought a Volvo from Century Automotive Group and paid about 50 thousand dollars up front. Three weeks later the car is still not delivered because of internal problems between their staff. I have requested a refund for the car and will buy a Volvo from another dealership with a high level of professionalism.

Ga
Review №67

I attempted to purchase a CPO Volvo s90 and had a very disappointing experience. Through their website I found what I thought would be my next vehicle. After 4 days of working with the sales & finance teams and my personal banker finalizing the deal, Century Automotive Group - Volvo pulled the rug from under me and sold the vehicle to another customer without any notice or warning that this was going to occur. The only thing the Sales Manager could offer from this bad experience was sad apologies and stated that there was nothing else he could do. This is not how you do business, especially when you have a customer that is coming to the table with cash for 1/2 of the price of the vehicle. So if you are in the market for a vehicle and are seeking to be treated poorly, have the rug pulled out from under you, and be dealt with marginally then Century Automotive Group of Huntsville Alabama is the place to do business or lack of.

Ri
Review №68

On 01/08/20 I purchased a 2016 Silverado Crew Cab Truck from Century Automotive. After having 3 great conversations with salesperson Mitchell Feathers, we decided on purchasing the truck. The entire staff was warm and friendly. Mitchell was quick to make sure all our questions were answered. We were signed up for the price change alert and were notified by email when the price was lowered. A great truck and competitive pricing were key factors in this purchase. Century Automotive has a large and varied selection of pre-owned vehicles. I highly recommend anyone to give them a chance to meet your automobile needs.

Sc
Review №69

Bought a CPO Volvo a month ago. Larry and Damont were great to deal with. They went above and beyond my expectations to get a good deal done.

Ke
Review №70

This group of dealerships (Porsche and BMW for the purpose of this review) is very well maintained and high class. All of the employees are friendly and very professional. Theyre not snobby, even if you go in wearing a hoodie. The inside car displays are nice, and the lots are pretty well organized. Would go again.

Ba
Review №71

Had a great experience with this group

Da
Review №72

They are so friendly and it is like being with family. No pressure and superb service I love them.

Ru
Review №73

Leased a Volvo from Century. Great people to deal with! They made sure we got all the discounts that were available for the car we leased! You get what you pay for in quality and customer service! Head and shoulders above other car dealers in Huntsville that I have done business with!

Ja
Review №74

Very responsive and friendly staff. The website is updated regularly and has accurate information. The buying process was painless (though I did not do financing so I cannot comment on that) and did not take a whole lot of time. Id buy from them again without hesitation.

Sc
Review №75

I dealt with Rebekah and Bennett (BWM sales team) just before the Holiday weekend last week. They were super-kind/super-helpful! They were very much on top of the (pre-owned) car we were interested in at the time. Even though we chose to go in a different direction, they made it VERY tempting to drive from Franklin, TN down to Huntsville to check out this car! Tempting in a good way, certainly. But no pressure whatsoever. Thanks guys! We will be sure to check out what Century Automotive Group has to offer -- the next time we are in the market for another vehicle!

Ga
Review №76

Under no circumstances, allow these guys to work on your Volvo! They were delayed with the work and go back in for additional work before it was released to me. Finally, ready to pick the vehicle up for about a grand more than the original estimate. Fast forward a few months later... the engine cover literally falls off going down Interstate 565. Manage to tie the cover up on the roadside and return to Century Volvo to find not only the cover bolts missing, but motor mount bolts and a leak around the oil filter they installed. The clerk quickly printed a Carfax to discredit my story and blame others. The mechanic stated that someone in the shop did not properly replace the oil filter and was leaking. He himself did not check the oil or replace the filter. NEVER AGAIN will they touch my car!

Do
Review №77

Great customer oriented car dealer. Super lounge and refreshment bar, realy nice people and superb work on my BMW. Try their service lane.

Jo
Review №78

Family owned business. Great place to buy a car

St
Review №79

I was a little disappointed. I told them I felt I had a wheel bearing problem, but they didnt believe me until after the sold me two new tires. Just means a second trip... No biggy.

To
Review №80

Great cars and salesman knew his product. Would give 5 stars except they made me just sit around and wait for no reason.

Ke
Review №81

Id give zero stars if able. Went in for brakes and left with two expensive tires exchanged for cheap ones. Also, my brakes were shaking and squeaking so I took to another shop whom stated I needed parsparsand rotors..Stay far away from this company

Ri
Review №82

Great place to consider a PorscheLove my macan

Ma
Review №83

One of the most friendly Porsche dealers I’ve ever dealt with. Very professional and willing to make a deal

Ji
Review №84

They are good people and help you when you have questions. Cornelius help me out he knows what he is doing and the whole place has friendly people working there

Mr
Review №85

Ill just start out by saying each of the BMW service advisors are very good at what they do! Katie and Brian are my favorite two advisors! They know my name (not because Im always needing repairs) they just take the time to treat you like your car is family! Bottom line is theyre all a winning team! My MVPs are Brain and Katie! Dont believe me call and ask for either of them. Paint your own picture!Thanks

HC
Review №86

Shout out to Randy Carter and Austin Bier for OUTSTANDING customer service.Yes, its expensive, but they do their damn best to take care of your car when you go there.

Sh
Review №87

Great place. See Greg Allen sales manager.

Mi
Review №88

Awesome service . Very professional

Ch
Review №89

I love my BMW and the service department makes serving my vehicle easy wit loaner vehicles and my car always comes out washed and cleaned.

Ca
Review №90

They got my car fixed and back on the road. I am a happy camper.

Jo
Review №91

Service center is great, Jeremy did a great job finding the problem with my vehicle and fixing it fast!

St
Review №92

Thanks Parker and team..keep up the great work.

Cu
Review №93

I was looking at some cars

Da
Review №94

No customer services skill at all.

Ra
Review №95

Nice local high ends cars and service.

Ch
Review №96

When buying they were ok. It did take 3 hours when deciding to buy a car to get all paperwork done. Then, last week I got a letter from a bank that I did not ask for them to see if I could get a loan with. It has now been over 3 weeks since we traded in a car and they have yet to pay it off. Last week they said they had sent it to them but after speaking to my bank a whole week later they still havent received anything so Im doubting they had sent it.

Je
Review №97

Great dealership! Excellent customer service and Jimmy Adams is awesome!!

Dr
Review №98

Had a wreck that caused an oil leak, they fixed the cosmetic damage but not the leak like they claimed. Engine messed up on the interstate as soon as the light came on and now we have to pay for anew engine. Not to mention they were supposed to be done in two weeks but kept the car for another week and a half while constantly telling us soon, but we dont know when. Take your car anywhere else.

Ev
Review №99

Thanks for all your help...

De
Review №100

Drive to Nashville. Or go down the road and buy an Audi.

Information
29 Photos
100 Comments
4.1 Rating
  • Address:3800 University Dr, Huntsville, AL 35816, United States
  • Site:https://centuryauto.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 256-536-3800
Categories
  • Car dealer
  • Car detailing service
  • Car inspection station
  • Car service
  • Oil change service
  • Tire shop
  • Used car dealer
  • Window tinting service
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:Closed
  • Sunday:9AM–7PM
From the business
  • Identifies as women-led:Yes
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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