We have been getting all of our custom shipping boxes made there for the past few years. They are always made on time, of good construction and a great price. Whenever I encounter someone in need of a custom sized cardboard box, I refer them to Tennessee Valley Packaging & Container.

We took a grandfather clock that we had taken the extra time and energy to bubble wrap for extra protection, took all weights and pendulum out and wrapped, was told they could safely pack and ship, they had 5 stars so we were confident. The grandfather clock was not properly packaged and when it arrived at its destination it was severely damaged, broken glass, pretty much destroyed and now we are out 500.00 and the buyer is out of the item he purchased. We took pictures of the damage, they took no responsibility and offered no refund, no apology, we will never use this company again, be very careful if you have anything of value, I would think twice about using this company.I’m not a professional shipper. I wrapped in bubble wrap to protect it to transport it to Tennessee Valley Packaging company. I was expecting to pay 75 to 100 dollars for proper shipping. I paid 300 dollars for the shipping label. I ask about the weights and pendulum and was told it would be securely packaged! This is the before and after pictures! I had no idea that it was only going to placed in a box without proper packaging. He was upset I got my shipping label through eBay and this was is way of making me pay. When he told me 16 dollars I started asking questions about the weights and pendulum would be secured and packaged properly. I’m not a professional shipper that’s why I took it to them. Just be careful if you have anything fragile with this company!

The GOOD, the BAD & the UGLY:The GOOD:I was simply impressed with the excellent customer service experienced in this company location. Had to ship a Fine Art painting, found thicker and very high quality custom made box to safely send to final destination.Used insured FEDEX Ground service. Store had up to date terminals with label printers, all done in a timely professional matter.Will highly recommend, and will continue to do business with Tennessee Valley & Container for Fine Art as well as purchase all my shipping Materials. I loved their wide tape rolls! They have quite a bit of stock!The BAD:- none found!The UGLY:- none found!👍

Nice and competent employee there who get my shipment done quickly including packaging

Incompetent, lazy, poor communication, and lack of responsibility. Trusted them to ship an item but was poorly packaged and the item was destroyed in the shipping process. I will not use them again.The bubble wrap was to transport it to Tennessee Valley packaging. Im not a professional shipper. I was told I just needed a box for 16 dollars. I started asking questions about the weights and pendulum would be secured in the box. I was expecting to pay 75 to 100 dollars for professional packing and shipping. What the owner is saying is not the truth. I would be very cautious with fragile items with this company

Impressive service and friendly staff! From the moment I called their office Chris was amazing. I explained I needed a special size box to send a painting. He patiently listened to me and then explained the option of custom cut boxes. Once I arrived with the painting, he took the time to show me the difference in thickness and cost for each box. I was also happy to learned that it was a one stop shop. Chris printed the FedEx slip, provide me with my receipt and tracking information, and let me know I would get a copy on my email. I was even more pleased when he told me I didnt have to wait for the box to be ready, that he would take care of it, pack my painting and seal it. He finished by saying that the package will be picked up in an hour. The whole experience was delightful! Thank you Chris!!!! Made my life easier. :)

Excellent service with the many packages I’ve been sending. Josh is so helpful, and helps figure out the best way to ship. I’m so glad I discovered this company!!!

We use them to ship packages for our shop almost every week. Great guys and always helpful

Best place in town to get supplies . Josh goes above and beyond to help and works fast when I need boxes made . Thank you I so much for being such a great bu

Best Place to ship!!! Friendly, Helpful, Courteous. Awesome!! I make this my first stop for shipping and they are the best and most helpful location I have found in town. Super convenient from the Arsenal too!! Always a happy visit, even when I have a challenging package. Thank you for all your help. See you soon!!

Staff was Extremely nice, and Knowledgeable of shipping my package. Use them Daily..Thanks TVP..David.

The computerized box cutting machine that they use to make custom boxes is impressive. I purchased a dozen boxes for my repair shop that are specifically sized to fit disassembled laptops that are waiting for ordered parts to arrive. Our “awaiting parts” shelves are neatly organized because of them. The price was what I would expect to pay for mass-produced standard sized boxes – very reasonable.Their capability spans from small boxes to large wooden crates. As their name implies, they do it all and they are experts at what they do.

My favorite ship store ..No long lines and very friendly and helpful. ..Earnie and Josh are great guys and super professional. .Can save you time and money . Can also ship freight, build boxes and get great deals ! I visit regularly and no longer go to the Post Office, UPS and FedEx. . Very laid back, no pressure atmosphere. .

Josh was fantastic!

I love this place. Very close to my house so I can easily drop off fedex packages and I was able to order custom sized boxes very quickly at a very reasonable price. Highly recommend if you need custom sized boxes.

Amazing service !!! The guy who works there is always so kind and goes above and beyond to help me . I only buy my supplies here now

A GEM hidden off Governors Drive!Not only are these guys are great to work with, but their work is top-notch and packages can be picked up by FedEx, UPS, and USPS.I highly recommend.