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eTECH Accessories
2079 E 17th St, Idaho Falls, ID 83404, United States
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eTECH Accessories
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Re
Review №1

This place is the best, great to work with. I had broken my camera lense, they went above and beyond. I was impressed by their professionalism, knowledge,and kindness. I would recommend them to my friends for sure. Great place.

Ry
Review №2

Great Service. Great owners and super friendly.From drone sales, phones to Laptop repairs. I stopped by while getting my pizza at Little Caesars and something warm from Java.

Pa
Review №3

This place is amazing. I bought a phone plan and cell phone case there, and really received top notch service. They were very careful to get everything set up just right. Later, when I had some problems because I had used up all my unlimited data- (they had already given me 13 Gigs, I had taken like 2,000 pictures on my honeymoon!) John really took the time to help me get everything taken care of. I was able to buy one more gig for $5, and all is well now. Thank you, John, for excellent customer service! A+ all the way!

Am
Review №4

I appreciated the kind service I was given today! I needed my phone screen repaired and the stores technician was out. I dont live in town, they were kind enough to call in their worker who generously fixed my phone immediately. Best service ever! Thank you, thank you!!

Ki
Review №5

I just bought two phone cases for my son and I. We had been neglecting protecting them properly before. They had a lot of really good choices for pretty much any type of phone and many styles to choose from. The price was way more affordable than what I’ve paid elsewhere! They also have a skilled technician who does repairs instead of trying to push a new phone on you. Friendly and professional service. Will definitely be going back. :)

Ja
Review №6

Great customer service and they can fix cells phones usually in 1 day.

Ji
Review №7

I broke my phone screen at work and needed it replaced that day. I checked a few other places in town and none had my screen in stock, and the prices were all about the same. However, I went to eTECH and they had a phone screen in stock for a cheaper price than anywhere in town. I dropped my phone off and it was fixed in just a few hours. I highly recommend eTECH and I will return for anything my phone needs.

Br
Review №8

Took my oneplus 8 there when nobody else would. They did everything they could to fix my water damge. The customer service was great. Will defenitly go back in the future and will strongly recommend to family and friends.

Ap
Review №9

I initially had some issues with the service, but they were quick to resolve the probalem! They went above and beyond to make sure everything was fixed.

Al
Review №10

Amazing customer service! This place is fast, efficient and friendly. I would recommend to everyone.

Je
Review №11

Great service will be backFix my phone twiceDefinitely recommend

Sh
Review №12

New owners are great. I will definitely go back.

Ja
Review №13

Been doing repairs and such since before there were smart phones and after a few minutes of chatting with their tech guy, I could tell he new his stuff. Do yourself a favor and go here instead of to a big box store.

Vi
Review №14

The only shop in Idaho Falls that fix cell phones that are not Samsung and iPhone. The service is great and fast.

Ca
Review №15

This place repairs phones other places cant or wont fix. Quality service and great people

Jo
Review №16

Great place!

HA
Review №17

Helpful. And freindly

Ro
Review №18

Never had any problems with buying items from them But never have them try to fix your devices!They told me they could fix my speaker on my phone, waited a week for the part. When they worked on it and put it back together. They broke the other speaker. Luckily I checked it before I left so they took it back to the back and opened it up again to see what they did, in the process of doing that they ruined the speaker that they just put in. So they ordered both speakers and had to wait another week. I am now in the process of getting them to try again with the reordered parts. We will see if they eventually fix everything or if I will have to pay more to have some other company fix what they broke

Ka
Review №19

This place is awesome! The staff is friendly and very genuine. They have the best price and customer service in town. Andrew is the person who helped me and made sure I was taken care of. I needed a new screen for my phone. I highly recommend e-TECH accessories!

Su
Review №20

These guys hooked me up with an amazing case and screen protector when Best Buy didnt have after they sold me the phone! Great customer service--Bryan and Andrew both helped me learn my phone. They have a great selection of wireless accessories . I will visit them again!

Em
Review №21

The worker was very helpful and listened to our needs and showed us many options. When we chose a more expensive and nicer case, he threw in the screen protector for free. Clean shop, good music, smells good...I know that’s weird but it makes a difference when you’re shopping.

By
Review №22

Great service! Stayed open longer than posted hours and helped me get a SIM into a phone after mine was damaged. Got me up and running quick with a good priced phone. Friendly, fast!

Br
Review №23

Very helpful and went above and beyond to make sure I had a good phone. And that I was happy with their service. I would totally reccomend!

Da
Review №24

Looking for a screen protector for my new phone. They recommended something I had never seen before called Screen Moxie. It worked great on my curved screen. It has worked nicely so far. I was told I have to put it on every year which is odd to me, but I could see why the normal stick on type wouldnt last either.

Hu
Review №25

This place is dope! I am always looking for a reliable place that repairs and sells tech and accessories for a cheaper price. This place has all the right things. The employees and environment is top tier. When you head in, go check out the liquid glass screen protectors for your phone. They are awesome!

Go
Review №26

I bought several screen protectors here and they have lasted much longer than other high end screen protectors I have bought at other places. I also bought a few phone cases here and have been happy with them. Their store acciates are always very helpful. A well ran business with good products!

Je
Review №27

The customer service here is unmatched. I highly recommend giving them a visit. You will feel like their most valuable customer, EVERY TIME!

Ju
Review №28

I was visiting from out of town and needed to replace the battery in my iPhone. Andrew and Hunter were able to get me fixed up quickly and very affordable! Awesome customer service!

Da
Review №29

Andrew at etech went above and beyond in service. My son recently passed away and he helped me find his pictures from his phone and reset the phone. You should definitely come to have him help you. Super great! 10 stars!

Mc
Review №30

Super friendly and super helpful!! They are very willing to help you find what accessories will work for you and your phone. Andrew is an awesome manager and takes personal interest in any customer that comes in. Thanks guys!

An
Review №31

They were great I have a screen fixed out of town and they actually helped me get my get it replaced because it actually was an in correctly once they replace that later I had a screen issue where the screen came out and I called them and they were more than happy to order a new one and get it fixed for me unfortunately there is some things that can go wrong but the more they were more than apologetic and really went above and beyond to try to help me in every way they could so they did a great job

Dr
Review №32

I came in and bought a phone and had them switch over my daughters phone numbers to a new phone company. They took the time to make sure all of my phone screens were protected and also made sure that all my phones were switched over and ready to go! This was great customer service on their part and made sure that we were taken care of from the best phone chargers to the best phone protection and the best service. Thanks again E-Tech!!

Ja
Review №33

I have always had great experiences at eTECH. The staff is friendly and helpful, always willing to help with whatever I need. They have a wide variety of high quality products and are willing to special order items. I would recommend eTECH to anyone.

Rh
Review №34

Super friendly and helpful. Thanks guys!

Da
Review №35

Awesome! Awesome people, more helpful than any of 3 other places I went to including Verizon (who claimed it couldn’t be done)....and THIS (the fourth place) accomplished my needs. It COULD be done!!! All Verizon did was sell me another expensive fon!!!! Phones are so frustrating to older people and they walked me through everything. Very patient and INCREDIBLY knowledgeable. I would recommend coming here first for anything related to your phones OR NETWORKS!!!!!

Da
Review №36

Great service, over the phone and in store. I went in for a little bitty screw for my phone and they stopped what they were doing to make sure I was taken care of. Good folks running a business with customers as their first priority. Kind and helpful.

Be
Review №37

Just went in and bought a phone case, great selection to choose from, staff was friendly and knowledgeable. Definitely my go to place for future accessories. Thanks ETech!

Za
Review №38

Stopped in to get my screen fixed on my phone and they werent able to really do anything for me... The gentleman working was respectful and up front that there was nothing they could really do for me other than send me to another place hoping that another shop could help OR if I am able to get a screen figured out online and ordered they would install it but at a cost of around $140 and thats not covering/insuring anything thats done to the phone.... So great employee but I wasnt impressed with what they had to offer otherwise.

Ra
Review №39

My daughter lost her phone and we needed a good used one. They had a almost new smart phone for a great deal. They were very helpful and did everything they could to make us happy. I would highly recommend them!

Na
Review №40

Loved coming here! The service was great! The employees were kind and offered us really nice deals. I will definitely come here again! :)

Ja
Review №41

Andrew was super. He explained what would work and why. He did all the work to on the case & screen protector. He made things easy for me. Great job!

Be
Review №42

Dropped my phone in the dogs water dish!!! Andrew was able to SAVE THE DAY!!! He FIXED my phone right up and didnt charge an arm and a leg to to it super FAST!! Would HIGHLY RECOMMEND this store for ALL your needs!!

Au
Review №43

I was traveling to see my mother in Idaho Falls and when I arrived I dropped my iPhone and dropped the screen! I was in such a panic I ran to the closest place I could find that would fix it for me at a decent price. I have to say, this place is by far the best. The customer service that I experienced there was hands down the best, they didnt try to sell me on things I didnt need or jerk me around. I have told so many friends that I have in the area to check this place out if they havent been here. Lets be honest, phone screens are not cheap to fix and I was just dreading having my iPhone 7 plus screen broken but I didnt want to pay an arm and a leg. Long story short. The people here will take care of you!

Di
Review №44

Extremely attentive and friendly. Had been referred to them by a Best Buy employee to find something Best Buy didnt carry. Would shop there again.

Kr
Review №45

I just had E tech work on my Iphone and my Ipad, putting screen protectors on. Andrew is very knowledgable and helpful. He was fast and efficient. I felt totally comfortable with their work.

Ty
Review №46

They people I worked with when I was looking for a case and screen protector were very helpful and friendly!

Sh
Review №47

So Ive got to take my foot out of my mouth...I left a scathing review cursing e tech for not even trying to help me and immediately after the owner called me up and apologized and was very respectful and more than willing to help resolve my issues with my screen protector warranty I have to say they are very good people to work with and they actually went beyond what is necessary!

Ja
Review №48

I went in today for a screen protector. Was impressed with the quality and care that it was installed. Very well done!!!

Wh
Review №49

These guys are the best. Customer service means so much to me and they really have it down. I won’t take my phone anywhere else. I’m a customer for life.

Ca
Review №50

The employees at Tech Accessories have taken care of my phone and some service. They are fast and friendly A great local business I will support.

Ke
Review №51

I went to e-tech for a screen replacment on my Galaxy S6. E-tech was reasonably priced, performed a quick repair and after a month of use the phone is still working great.Customer service was fantastic and they obviously use high quality replacement parts, the phone looks brand new.I hope I never have to have a broken screen repaired again but if I do I will certainly use e-tech.

Vi
Review №52

Super friendly! They had exactly what I was looking for. Will definitely be buying more accessories in the future

Sa
Review №53

I dropped my Note 4 and broke several layers on my phone, the screen was black and I couldnt even do a master reset on it. I took it to ETECH Accessories and they didnt have every part that my phone needed (which is definitely understandable) they ordered them and the parts arrived quickly. I was notified when the parts arrived and when my phone was fixed. When I picked up my phone it looked brand new and the glass screen protector was put on perfectly. Every person I talked to at their store was kind and professional, the entire process was quick and easy, and Im so happy about how good my phone looks. I definitely recommend eTECH Accessories.

As
Review №54

Andrew was extremely helpful and went above and beyond to help us. 10/10 would recommend to anyone!

Ma
Review №55

So I went in to eTECH and right off the bat they said they could not fix it, which is fine but then I asked who can fix it. He said he really did not know and I asked well what other company in this area fixes phones. He said he didnt really know of anywhere and suggested maybe Batteries Plus. I asked well what about all the info from my phone and he said, well it sounds like you are out of luck, time to start over. I walked over to Cricket Wireless and asked them if they knew of someone and they recommended I try uBreakiFix. I went there and they got me all squared away. I work at a place where I compete with a lot of other companies and if there is something that the customer wants that we do not provide I recommend another company. This sales rep gave me no hope and no options. I would not recommend working with a company that does not believe in working with the community. Know your field, if you cant fix it, find options for the customer instead of leaving them little hope or none at all.

Ai
Review №56

DONT WASTE YOUR TIME OR MONEY! I had a terrible cracked screen but even when it was cracked I could hear people just fine, talking to me on the other end. After the guy fixed my phone he said it sounds like there may be a little static when you talk to someone. I called a friend but no answer so I couldnt really tell. Later that day I got on a call and the static was horrible!!! I took my phone back in and a new guy was a total A hole! Very rude!! I told him for paying 130.00 to have my cracked screen repaired I shouldnt have a phone that I cant even talk on now and he said some BS to me but insisted I was at fault somehow!! Not only were they rude but they charge way more than the regular guy down the street. I wish I would have listened to my instincts and turned around the moment I walked in!!!

Da
Review №57

Staff was super friendly, courteous, and professional. One the few places around willing to work on iPhones.

Ca
Review №58

Andrew was amazing provided great service and taught me how to use my phone! Went up and above great customer service 👍

Ky
Review №59

Went in looking for a screen protector for a vape device and isaiah ( I know I probably didnt get that name right sorry :( ) however he was super helpful and helped me right off the bat find a cheep and great item and BTW worked out perfect and now I can not worry about the screen getting scratched !! Great service friendly and helpful would highly recommend! ! Thanks again!!

Jo
Review №60

I was interested in getting a new case for my iPhone 7 Plus and tempered glass and I was pleasantly surprised with the screen moxie. The store manager is very kind and understanding and gets work done.

Em
Review №61

These guys are AWESOME!! I am a non techy person and they fixed me up! Highly recommend them.

Mo
Review №62

ETech is great! Always has the cases and accessories i need, and way better priced than the big box stores in town! We have had phones repaired in here as well, and have always been treated well, and the the repairs are always done with excellent quality! We will be back!

Is
Review №63

Great customer service, I’ve bought a lot of phones from these guys, and I’d highly recommend them to everyone I know.

Ph
Review №64

So today me and my old phone had a very bad disagreement, it might have reached supersonic speeds at my toolbox.... and it passed away. (R.i.p. old note 4) So after work I stopped into eTECH. walked in and everyone was super friendly and helpfull. Well the only reason your reading my review is because those awesome dudes helped me get a new phone! It was amazingly priced and this phone works amazing!!! Thank you guys so much! I will definitely be back for any of my cell phone needs! Thank you Bryan and everybody! Your the real MVPS.

Je
Review №65

Just picked up our Galaxy S4 today after a screen repair. The phone looks and works great. There were a few bumps along the way getting this repaired, but Bryan followed through and was very friendly and professional. Our family will continue to do business here.

Sh
Review №66

I dont want to slam the competition. But let me just say I walked across the parking lot to etech in a furious mood and left with a smile on my face. Thanks for the help thanks for carrying a good inventory thanks for your willingness to take care of my problem.

Ka
Review №67

I shattered my IPhone 6 screen and these guys had it fixed in less than an hour and it was reasonably priced. No lines and no hassle! The customer service was amazing. I would recommend them to anyone for any electronic needs!!

Br
Review №68

They fixed our phone fast. My daughters iPhone got spilled on and 3 different things went wrong with it. I was a little nervous to take it in for repair. I didnt wanna pay a cost that left me wishing Id just bought a new phone. Im glad did. Ended up saving me over a hundred dollars and the phone is all better. The tech, Rudy, was outgoing, looked really confident at doing the repair and was sympathetic to how stressed out we were about our broken phone.

Jo
Review №69

I give these guys 5 because there is always room for improvement. Went in looking for a case, wich they had in Stock. A plus. Good customer service with a decent selection of cases for all the devices Ive owned over the years. Happy with my purchase and will continue shopping at this location.

Be
Review №70

They were able to get a screen protector and case for a beloved friend, my Blackberry Z-30. The screen protector in particular is SOOoo nice; resists finger prints, does not diminish sensitivity. I like it when stuff just works. Thank you!

Pa
Review №71

Hyrum was amazing! Hyrum not only addressed our needs, he took time to help us understand the technology. We left feeling empowered. Thank you

Ma
Review №72

Rhett and Phil were great. Very helpful and friendly. Will definitely be back again!

Da
Review №73

These people were so nice to me and the repair guy even went over the time of closing just so we could get my phone fixed. Everyone here has a great personality and are just nice and fun to be around.

Je
Review №74

Great customer service! I needed a new phone after my old one broke, so I came in to Etech. Kid at the counter seemed new, but he was happy to answer all of my questions and help me find what was best for me! Didnt buy anything, but will definitely come back if I ever need anything.

Jy
Review №75

My 7year old received a new case and pop socket from E tech for his birthday. It was the highlight of his day!! Loved the customer service and friendly atmosphere!

Fr
Review №76

I couldnt be happier with the new cell phone case I got from E-Tech Accessories!! The case is wonderful and so is their customer service.

Wi
Review №77

I am not giving a 5 star because our experience wasnt perfect. BUT I am impressed with how eTech worked to make it right.I needed a part ordered to have my phone fixed. They told me they would call when the part came in the following week. They did call to inform me the wrong piece was sent by mistake (not their fault) I then received no further calls. After waiting over another week I called I was informed that the teck that was supposed to contact me no longer was working they and they apologized for me falling through the cracks and offered to have me come in and get it fixed or to refund what I had paid for the part. When my husband went in for the refund the owner was there and again apologized for the mix up, refunded our money (we fixed it another way). He then gave my husband a card and told him to come back and get a discount on any accessories we might need after my husband told him my cord had just gone bad.We will go back there! I understand mistakes happen, but eTECH showed they valued us by working to fix it and always showing us respect. This is the type of place I like to do business with.

Da
Review №78

I had an emergency phone shatter and needed a phone fixed immediately for business. They jumped right on it. They were great!

Ba
Review №79

Andrew Black is a jewel, without him I would not have had phone service. He spent all the time he needed to make my phone work.

Tr
Review №80

ETech has always been a great place to find cell phone accessories! They did a good job on my repairs and the turn around time was quick, and they guarantee their work.

Ni
Review №81

Awesome customer service! Always very helpful!

Ji
Review №82

We bought a new phone and they found out it wasnt unlocked. So we got another and they helped us get the phone put on the system.Theybbent over backwards to help us. I recommend them to all my friends.

Gr
Review №83

Thanks for the excellent service, and helping get another year or two out of my teenagers phone. It’s as good as new!!

Ka
Review №84

Great service had a great answer for every question I had turned out to get my new phone from here and is better then any unlocked electronic stores :)

Ga
Review №85

They were super helpful and pleasant to talk to. I would recommend them to anyone

Ma
Review №86

They were very nice to us and patient with us making different decisions on cases and screen protectors! They put our screen protectors and cases on as well which was very nice!

Ma
Review №87

Everybody was super helpful and eager to work with me as a customer. I 100% recommend using their services

Ty
Review №88

Great prices on used phones and fantastic customer service!

sa
Review №89

They fixed my phone up and it works great

sc
Review №90

We are return customers. It has excellent deals on phones and equipment.

La
Review №91

Cheapest by far and he got the job done really quick.

Ja
Review №92

Enjoy the helpful atmosphere and thir help in finding the right cell phone holster that will survive the ruggedness he puts them through.

li
Review №93

There good to ask questions and helped me to get the phone I wanted.

Bl
Review №94

I was going out to purchase a new Iphone because my old Iphone was acting up. I made my decision on which model, and was okay with the price. However, I decided to do a little more homework and see how much it would cost to fix my older Iphone (which was only two years old). Pay 700 for a new phone, or pay a little over 100 to fix my old phone. Easy decision. eTECH didnt stop there though. They went above and beyond and met with me after store hours to get my phone back to me as soon as possible. Talk about great customer service! And of course, the phone works perfect again. I will be returning.

An
Review №95

Pretty good selection the employee there was very friendly and overall had great customer service skills.

Ch
Review №96

The owner of this business is awesome and the employee that I talked with is very helpful.

Br
Review №97

Andrew was friendly and helpful! We are please with our experience at etech and will come back in the future when needed!

da
Review №98

Over the top customer service 100% would recommend.

Jo
Review №99

Hylum is a great salesman and very helpful . Great place to shop.

Jo
Review №100

Excellent service!!! Bryan and his staff were very professional and extremely helpful. Thanks!!!

Information
33 Photos
100 Comments
4.7 Rating
  • Address:2079 E 17th St, Idaho Falls, ID 83404, United States
  • Phone:+1 208-542-9700
Categories
  • Cell phone store
  • Electronics store
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:3:30–7PM
  • Wednesday:3:30–7PM
  • Thursday:3:30–7PM
  • Friday:3:30–7PM
  • Saturday:12–5:30PM
  • Sunday:10:30AM–5:30PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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