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Cricket Wireless Authorized Retailer
1570 Oakland Ave, Indiana, PA 15701, United States
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Cricket Wireless Authorized Retailer
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J.
Review №1

You cant beat these guys! Best price and best service. My wife even goes there when she has an app issue and they fix her right up!

Su
Review №2

Plan price is the best around. There are some places around here without service but that is the same with all carriers. For those of us who are technology challenged it is great to have a place to go where they can fix any problems.

As
Review №3

The district manager Dylan is very nice and respectful. I received one of the greatest services from this store. I purchased an iphone with their newest deal and had no problems. Dylan helped me a lot throughout the process. 5-star service and cant beat these prices!

Re
Review №4

The only reason why I got this startling is because of the employee that work here who kept himself very calm respectful and profession. but I cannot say the same for the man who owns or manages this shop. this man cursed me out in front of my daughter one loudspeaker as I repeatedly told him that it was not necessary to talk to me in that manner. And I am informed him theyre talking to me in that manner would have me to only call the better Business bureau on him about this behavior. But he consistently he was profoundly threatening me to get out of his store so I called the cops and Im here right now waiting to follow the report on his business owner.I only came here to return my phone within the seven days thats required. I returned with the box as I was instructed by him. and now hes telling me that I can take my MF in money and get out his effing shop all because I dont accept the fact that I came back within the seven days to return my phone for for the same phone and now hes telling me he dont have the phone in his shop. And he cannot give me his word that he will have the phone within the seven days that he should have it in stock.

Re
Review №5

Always helpful, best service and prices in the area

Te
Review №6

Dylan was awesome!!!! Very patient and knowledgeable. He was able to transfer my contacts and photos without being able to see my old screen because it was cracked. Very helpful and went above and beyond. Dylan needs a raise, and a case of beer!!! Thank you Dylan youre the best!!!

Ra
Review №7

The store in Indiana has excellent service. Always helpful and patient with their customers. Could not have had a better experience. Moving to Cricket was an excellent choice for our family.

Ga
Review №8

Excellent people and service and convenience

Sh
Review №9

The store in Indiana is awesome. They are always so patient and helpful. Switching to Cricket was the best thing we have done. We have been with them for a year and have had nothing but great things to say about them.

An
Review №10

When going to the Indiana store ask for IRENE!!! She is extremely knowledgeable and defused our situation quickly. She needs a massive raise!! She was incredibly helpful My husband and I purchased the cricket service and used our phones that we already had we had Google pixel 3, our phones are not compatible with the cricket service as we found out when we went home and our phones wouldn’t work. We went back to store very next day very angry because We were now paying for a service that our phones are useless for. The salesman we had should have known that Before he allowed us to change the service to our phones . We went to the Indiana store very angry and Irene listened to us, helped us through the whole process. We had to purchase new phones. The two phones that we purchase indiana only had one of them and the Kittanning store where Irene husbands worked had the other. Irene went above and beyond for us by keeping the store open when it closed at 5 on Sunday and asked us to come back around 6 because her husband was kind enough to drive the whole way to Indiana with the other phone that we purchased. She then transferred everything from my old phone to the new one. And after everything we went through buying two brand new phones and paying for the cricket service for four lines it was still cheaper than one month bill from Verizon wireless so if you ever need anything and are looking for a cheaper phone bill with excellent Internet service and wonderful customer service skills ask for Irene at the Indiana cricket store well she will go above and beyond for you thank you so much for your help we appreciate it and everything’s working wonderfully. Thanks again, I wish we had more good people in this world like you and your husband!!!

Pe
Review №11

Couldnt help me and said to call customer service and wouldnt give me number said he was busy.

Ke
Review №12

Very economical and simple phone plans using AT&Ts towers. Excellent customer service, really good service, not expensive at all. Thank you guys for helping save good amount of money, its unbelievable instead of paying $260 for Verizon we are paying now $100 for 4 unlimited lines an with tax and excellent service without any contracts.... still cant believe it and also i got mine iPhone 8 plus ONLY for $720 something... Appreciate to cute European girl in that store (cant remember the name) for the great service and helping with setting up all the devices. Lovely people nice to have deal with them!

Je
Review №13

Very helpful and offers great deals

De
Review №14

Great place that offers not only great cell phone service but amazing customer service. I love dealing with this company.

ta
Review №15

Always had good customer service

Je
Review №16

I couldnt be happier with customer service. Employee was knowledgeable and eager to help! (We had Brenden) We transferred 3 lines from Verizon. Just took our current bill in! They used the account number and information. The transfers were quick, they even moved all of my pictures over. I will be telling my friends about the experience.

Vi
Review №17

They help me a lot! My phone been damage but with Irinas from Cricket store help my info been saved, thank you so so so much. I got the best service ever i had in Homer city and the cheapest service plan, $25 for unlimited date, text and call with my family plan! Awesome, appreciate.

kv
Review №18

We so Appreciate people Irina and Arda who work in this store, You are very polite 🌸🌷💕 And doing your work Wonderful!!! Thank You 🙏

Ja
Review №19

Best service in an area and great customer service ever, helpful with everything, friendly and so much welcoming! Will recommended definitely.Got my iPhone 6S PLUS for $199 only and service $25 with unlimited data!!! Its wooow

Tr
Review №20

Great prices and friendly staff. Well worth the switch from old wireless provider.

Ju
Review №21

The manager working there is very friendly and is willing to help any way he can.

ST
Review №22

Always helpful, my favorite store. Appreciate your help and always great mood. God bless You

Na
Review №23

They Very Helpful & Nice People That Works There Great Services !!

Vi
Review №24

I love love these store and kids in there Irene and Dylan great couple. My best customer experience and service

Ke
Review №25

Best and cheapest

Be
Review №26

Went in on Christmas eve to get a sim card for my neice. There were two couples getting phones and new accounts. Since I just needed to get a 10$ item and leave, a transaction that would take one minute I asked if I could get that and get out of his way. I was told that he didnt have time to do that and was asked to leave. Since it was for my nieces gift, I did not budge and demanded to be seen, even if I had to wait. Over 30 minutes later, ON CHRISTMAS EVE, he finally sold it to me but not before he put the wrong number on the Sim Card. So not only did that make the Sim card useless, but it deactivated another line connected to the account.To sum it up. I was asked to leave because he did not have time for me. I argued until he would serve me, then he made me wait, ON CHRISTMAS EVE, over 30 minutes for a 1 minute or less transaction. Then he screwed up the Sim card and disabled a phone number associated with the account.

Ju
Review №27

I always get treated like a valued customer when I come in no matter what my problems are. #cricketwireless #bestcustomerservice

Mi
Review №28

Switched from Verizon into Cricket and having much more better service and cheap plans . 100% recommended service and these store

Jo
Review №29

Excellent. Service. I was there my phone acted. Up. They gave me a loaner. Phone into my new phone comes

Jo
Review №30

Best place between Cricket stores in area! Always helpful

Bo
Review №31

The best Cricket store and service ever! Fix all the problems with my accounts, very friendly and helpful lady, I love to come back in that store always

Na
Review №32

Dylan was very helpful in my purchase. He was also friendly and polite!

Jo
Review №33

Nice and friendly people, thank you for Your service. I love Cricket!

Al
Review №34

I went in their to see about my daughters Iphone because it was locked. The guy their was very disrespectful. He was yelling and screaming at me. He was not trying to refund or exchange the iphone. It was in the seven days. Him or his wife will never get my money ever again.

Ra
Review №35

Just switch on Cricket from Tmobile and altrady happy with a service and prices, pleasurable experience service with a young lady in that store

Au
Review №36

Nice store and service, very quick and helpful people working there, Cricket has cool plans

Jo
Review №37

Excellent phone service but very poor insurance claim dept.

Ke
Review №38

Superb customer service..GREAT cellular service!!!

Wa
Review №39

Had a great experience with a best service in Indiana, Irin and Brenden good kids, 100% recommended

Ma
Review №40

Awesome people. They are quick and very friendly.

Do
Review №41

Love my phone and best service, coverage and prices ever

Me
Review №42

Good service and prices, happy with their plans. Always with pleasure visiting these store

Kr
Review №43

Love these store and Cricket service, just get my new Iphone and trade in my old phone with such a sweet price! Girl in a store tranfer all my stuff prom samsung into iphone i thoug its impossible but she did it so happy now

Ro
Review №44

Love service and sells rep here

Ma
Review №45

Nice place to visit with a perfect service and best plan prices

St
Review №46

Cool store! Great people and service

Du
Review №47

Awsome service...got everything i wanted taken care of......AMAZING GUYS THANKS!!!!!!

Se
Review №48

I like cricket service, been with them for two years, in fact have 5 lines with them, however this store be careful. My phone shattered, so my girlfriend went there to buy me a replacement. When purchasing the phone my girlfriend asked if it came with a sim card, because we didnt know if the one from my phone would fit the new phone, the clerk, A. Abdikadar, told her no it did not come with a sim card, and if you need one it would cost $10 for a sim card, and he preceded to open the box and show her the battery and the charger and he took a credit card sized card out of the box that said cricket on it. My girlfriend brought the phone home, and my card did not fit, I had a micro sim card it needed a nano sim card. Then we saw on the box it said includes sim card. Turned out that credit card sized cricket card had the sim card attached. Beware of these people, trying to force you to buy a new sim card if yours doesnt fit when the phones come with new sim cards.

Ba
Review №49

Great

Le
Review №50

Definetely 5 star!!! Good job and services, appreciate

Fi
Review №51

Good service and works well with the customers.WOULD RECOMMEND

Ri
Review №52

Appreciate all the help and explanation, best service ever

De
Review №53

My favorite store, i always coming here to see Iryna

Sa
Review №54

Nice place, good service and very helpful people

Th
Review №55

Nice store, service and peopke working there

ch
Review №56

Thank you cute girl, everything perfect!

Do
Review №57

I love love love these store and their service

st
Review №58

Zach is the best go see him

Ma
Review №59

Was very helpful and great at helping

TR
Review №60

Lied about everything..worst coverage ever..tracfone does better

Da
Review №61

Great service and plans, love that store

De
Review №62

Love these place

Pa
Review №63

Good people and service

Ri
Review №64

Best store with cool service

He
Review №65

Great deals, perfect service, nice people

Th
Review №66

I love these store!

An
Review №67

Nice people and good plans

Sa
Review №68

Great people working

Me
Review №69

Best service in area!

Ha
Review №70

Good service, lovely people

Ch
Review №71

Nice store and service, recommended

Jo
Review №72

Good company

An
Review №73

The guy was nice

Ge
Review №74

Fantastic.

Jo
Review №75

Sucks period.

Te
Review №76

Great job

Je
Review №77

Awesome service

Au
Review №78

Good service

Tr
Review №79

Great service

Sh
Review №80

Great job

Ka
Review №81

Nice job

Da
Review №82

Good people

Pa
Review №83

Perfect

Ad
Review №84

Thank you

Cl
Review №85

Thank you

Information
29 Photos
85 Comments
4.7 Rating
  • Address:1570 Oakland Ave, Indiana, PA 15701, United States
  • Site:https://cricketwireless.com/stores/ll/US/PA/Indiana/1570-Oakland-Ave
  • Phone:+1 724-471-2656
Categories
  • Cell phone store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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