Superb customer service. The service that UP offers makes it so easy to buy & sell merch online. In my opinion, they offer the best deal of all the companies offering this type of service. Highly recommend, as we are repeat customers.
I dont often offer to leave reviews for businesses, but Ive ordered from Underground Printing 4 times now and each time the customer service has been extraordinary. Zach, in particular, promptly replies to all my emails, and the rest of the team turns my design into shirts on my teams back in just a few weeks. Yes, pick them to work with.
Had the best experience with UGP and their POGO fundraiser. UGP provided prompt, valuable feedback on the shirt design. They provided the best financial model that made the most sense for our project. The project went forward with no issues... and on top of all that we raised money for a great cause, and the shirts came out great! Would definitely use them again for any future projects!
I placed a VERY large order with Underground for our collegiate Homecoming 2021 shirts. We are a repeat customer at this point which speaks to their consistency and our overall satisfaction with the company. Their customer service and response time was prompt and the quality of the shirt (product and colors in imprint) were on point (and Im very meticulous). The prices are extremely competitive too (just sayin).
Fast, efficient service with constant, professional, friendly communication.
Underground Printing are great people to work with! Quick response, flexible, quality work. Cant speak any higher of Zack and the rest of his team. Will definitely return for future projects.
Zach at Underground Printing was great to work with. Always a quick response and delivered what we expected when we needed it!
Friendly and efficient employees. Received the rush order t-shirts on the date promised.
Great quality shirts. Super easy to upload the logo and get the look you want. Highly recommend.
My order was perfect and arrived in a timely matter :) Excited to work with them again.
Have ordered custom t-shirts for my husband twice online and we have been very satisfied with the results. Most places that do custom tees want you to order 6 or more of the same design, but Underground Printing allows you to order one unique tee. Plus they have the sleeveless style of tee my husband likes. Highly recommend this vendor.
Ordered a couple of shirts for hubby and myself. Was concerned such a small order (2) would be less desirable. Not for this co.! They communicated and helped me as if I was ordering 200 shirts! Very happy with ease of ordering, communication, quick responses, art approval process...would def use again. Thank you Zack!
I’ve now used them twice and have been completely thrilled with the service both times. The latest experience they were able to redesign my shirt idea to keep the cost down and within budget while still looking awesome.
Underground printing is amazing!! They got us our order ONE day after I approved the designs, and everything was better than we pictured. Thanks so much!
Awesome company to deal with! Couldn’t have been happier with my shirts and customer service. Quality was awesome and very knowledgeable and nice people!! Definitely recommend and will be my go to for any shirts in the future for my companies
They were fantastic, helping me numerous times when I had questions about my order
If youre looking for a very thorough, welcoming, economical, and timely print job, go to Underground Printing. I tried two other places prior to engaging these folks and the customer service blew me away. You can expect fun, professional service with smile. Every detail was accounted for.
I ordered hoodies and they arrived on time and looked and felt great! Great job UGP.
Amazing experience! Customer service was very helpful and prompt. The product was very high quality and the price was favorable!
Derek was extremely helpful during the entire process. I thought their options, the cost and most importantly, their final product were outstanding. We will definitely use them again in the future!!
This company is absolutely amazing! UGP always goes above and beyond to help me with my orders. They are great at recommending the best deal for whatever kind of printing I need! Ive used them for many orders and will continue to do so! Their customer setvice is incredible and I recommend them to anyone and everyone who needs custom prints!
Great experience and Taylor was very helpful! I could tell that she knew what she was doing and made the process easier for me. I have nothing but positive things to say about my experience at UGP in Indy. Im used to working with UGP at my undergrad but was happy that my experience in Indy was just as great. Thanks for making it easy!
The ease of ordering shirts was astounding. My order came in just as I had requested. Cannot thank Taylor enough for her help! Will be ordering from Underground Printing again very soon!
The whole experience was incredibly easy. Everyone was extremely helpful and friendly. Not to mention, the shirts turned out great!
Taylor was awesome and made the process super easy. Prices were reasonable. Highly recommended.
Juat FYI they appear to be out of business. Called 5 times at different times and no answer.
My experiences at UGP have been excellent! I have placed multiple orders there in the last couple of years, and each time our order has come out great. Taylor and Ashley are both very knowledgeable, helpful, and efficient! I highly recommend UGP WL.
Working with UGP has been absolutely wonderful. I wasnt very familiar with screen-printing, and the rep reached out to make sure my artwork was exactly what I wanted. I definitely needed help, and UGP gave it to me!
Helpful staff, worked with my company on design options and had great suggestions for text/print/size etc
I run a coworking facility in Indianapolis, as we ordered our member shirts through UGP. Great quality, ease of ordering, and variety of selections. Taylor was a joy to work with!
Underground Printing is terrific in every way.
Terrible, it wasnt there