I had an issue with an upgrade on one of our phone lines. I spoke with customer service and went into a corporate store as well. The last few days I have spent several hours on the phone trying to get my issue resolved. I decided to come here and see if they were able to help me.I explained my issue to the ladies that were working today, and they were able to resolve my issue with one phone call. I want to thank them for their exceptional service, and taking the time to listen to me, then make sure I was able to upgrade my service. The level of service I received was second to none. Thank you!!

Mason is absolutely amazing. He is knowledgeable about the products and he’s a GREAT salesman. I walked out with a new iPhone and new accessories. Thank you Mason for your exceptional Customer Service and welcoming spirit.

Jennifer, Store Manager was extremely helpful in answering all of my million questions so I could pick the right devices for my needs. She was amazing and very nice to work with.

Was greeted by mason when I walked inHe was very knowledgeable and helpful to me ask was looking for a gift for my son

Jennifer, the Store Manager, was very helpful to me and my son. She took time to help get his phone out of recovery mode and reset everything for him. He has been so upset not being able to use his phone for several days. She was very helpful and knowledgeable.

Manager was knowledgeable of equipment and offered many options to tailor a plan to suit my needs. Would recommend.

Sign on door says closed for renovations. I tried calling ahead and just got a message that the voicemail box had not yet been set up. A message to alert me of the closure would have saved me a trip.

I had a great experience with upgrading to a new iphone 11 and getting my data transferred to my new phone. I was very happy with the sale representative. Mason Hart very very nice and helped me reduce my bill payment as well.

I live in Ashland but come to this store because Jennifer and her team have helped me out tremendously! Very knowledgeable and courteous, they seem to go the extra mile with their customers.

Terrible customer service. Called an hour before i got off work to inquire about a phone, and they assured me they would hold it for me and took down my name. I got to the store at the exact time i had said, and the rep was very rude saying it had been sold and was unapologetic.

Very great staff and management. They know what they’re talking about and how to help in any way even if it is an order being placed.

They have everything you need and great people and friendly environment and if they dont theyll help you find it or order it for you so go on in and give them a try youll love it

Very poor service manger Jennifer Moore will not give me her supervisor name or phone number due to causing my wife’s phone to not work for over a month would not recommend this location to any one

Friendly people

Always helpful and friendly

Very good and helpful employees

Will never go back very poor service

Very nice