I love the staff they have a wide selection of furniture and finance is available which was very helpful. It’s a family run business which honestly made me feel very comfortable
DISHONEST!!!!!!When buying a bed via the website, I was told I would need a box spring for the bed I chose. Upon delivery/installation the delivery men put the box spring on the bed, but not the mattress, as I was still shopping for a mattress. It was two weeks later I finally found a mattress and when the delivery person put the mattress on the bed, it was obvious the bed did not need a box spring. It was so high I couldn’t get in the bed, and the beautiful tall headboard was nearly completely covered. The deliver guy and I took the mattress off and then the box spring off and put the mattress back on, and it was perfect! The bed DID NOT require a box spring after all. About two days later, I tested positive for covid and was unable to handle this situation. I have since called and explained the situation to the managers at this store and was told “there’s nothing we can do”. I’m now stuck with something I don’t need and must pay for because of incorrect information THEY provided. Understandably, they are not comfortable taking a box spring that has been exposed to covid, however, the box spring would have never been in my home in the first place had they gotten their facts correct in the first place. They are unwilling to even meet halfway! I have the box spring that has never been used, and they can come get it. They refuse. They should eat the cost of this box spring because THEY were wrong. They are the ones in the business of furniture, not me! You’d think they’d have their facts straight! The mistake STARTED WITH THEM!!!! This bed is a platform bed and not only should the sales people have known, but also the installers, that it did not require a box spring. I am financing this furniture, so the attitude with the store is “we got our money, it’s no longer our problem”. They absolutely oversold me, and have now washed their hands of the problem! I will never, ever shop with this store again! The customer satisfaction here is horrible! I now am not comfortable that I got correct information about the other furniture I got from them. I honestly want to just start over with a more honest store where customer satisfaction is important. I’d never recommend this store! It’s been hell, from half their items being sold out, to the deliver date/time, to now this. And the whole “there’s nothing we can do” attitude. I can’t say I’ve ever been treated this way anywhere. Once they’ve made the sell, they don’t know your name! They’ll be super accommodating until the sale is final! BE CAREFUL!!
Very reasonable prices. I would recommend that you visit this cozy little spot. I will be back soon in Oct.
Very high prices and no warranty at allworst place to come
I had the best experience working with comfy furniture. It took us about 3 months to finally decide on a furniture set and I have to say I am please with my purchase and Andrea was extremely helpful she followed up and provide excellent customer service. I would highly recommend them they do have great products and works with you.
Wonderful service. Was very helpful and arranged same day delivery. Very satisfied
Please don’t get your furniture/bedset here!! Gave a $1,000 down payment for a bedset and apparently the $1,000 down payment wasn’t towards the bedset!! it was to some bs that they made up on the spot. Called multiple times and one employee tells me one thing and another employee tells me another.Please don’t get anything from this location!!
Very nice place to get furniture and the staff is very friendly and helpful. I was helped by Richard who very nice and knowledgeable about the furniture and he helped me get financing. I will definitely be returning ☺
Andrea is very friendly and very helpful she help me within minutes I would totally recommend this place They helped me pick out my bedroom set and I am so excited to get it delivered tomorrow this place is amazing go in there and ask for Andrea
Great staff! Very helpful! Great prices! Got great A bedroom set for my son and new mattresses. Quick delivery!
I found this place while surfing the internet, I decided to visit the store because they have an extensive online inventory as well as a plethora of nice items in-store. I was greeted by Andrea, who was very accommodating despite me not knowing what I was looking for. Alondra was very knowledgeable and assisted with the process. Both associates were very friendly and willing to accommodate my needs as much as they were authorized to do so as associates. My only complaint is with advertising, online it states that delivery is free, however, I was told in-store I was told that my delivery fee would be distance based, which meant I would be paying an extra $139.00. I suggested that that the website is updated from free delivery to using a term that anyone visiting the website would understand that “Free delivery” is only for select purchases, so that customers wouldn’t not be irate once they arrive in store. I think I will stick with Nebraska Furniture Mart or other vendors that offer free delivery without stipulations.
Me and my boyfriend had the best experience today with Andrea she was so sweet and very helpful as we picked out a couch and tv stand for our new place! Definitely recommended.
Andrea was so nice and helped me out majorly by giving great recommendations to give me the perfect furniture for my new apartment. I told her i had work at 4 and she did everything she could to meet my requirements so i can get to work on time. Thanks to you & the team for the quick work.
Been a while since I actually bought my entertainment center. The entire process was awesome. Good customer service. Very helpful while trying to figure out the piece I wanted and the delivery was quick and professional. Will definitely buy from them again
Went to the famous mattress Firmdidnt like the experience went to test drive a bed and there was hair all over it and just you know these guys are out of the way and they order from the independent contractor and so far the expansion has been great and you know man theyre affordable and they deliver and my girl will be happy Ill send
Was very pleased with my visit! Andrea was amazing,patient and caring! I received my items NEXT DAY even though we ordered from catalog. Their furniture really is COMFY. Thank you guys :)
PLEASE LIKE AND FOLLOW ME ON GOOGLE MAP THANK YOU.I was not able to go in it was closed. On Sunday, but oh my goodness what i could see through the window was breathtaking. Dining room set livingroom set and home decor. They also so have inhouse financing, sorry im not sure about the terms ( Thank you i will drop by)
Andrea and Richard are amazing just got my furniture and the guys that delivered were amazing as well came setup and cleaned their mess.... I highly recommend for quality furniture and great customer service... thank you guys I love every piece I bought
Customer service was outstanding and very professional. Would definitely recommend to everyone.
The sales person was kind, patient, honest, friendly, knowledgeable, helpful and a wonderful person overall. We are beyond thrilled with our experience.
I love when I go to family owned bushiness! They are very friendly, not pushy, and always help me out with pricing. They have a variety of furniture to choose from on the floor. definitely recommend! Fatima is funny.
I did everything over the phone, and Andrea was super nice and responsive to any questions and concerns I had. Good customer service and a good selection to choose from. The delivery guys were nice and professional as well. I would recommend. I love my new bedroom set.
Ive never shopped there but my nephew and his family outfitted their apartment from there and the furniture looks great.
Werent expecting much from the look of the store, however this is the best furniture place my husband & I have ever been to! The woman that helped us was incredibly helpful when it came to picking furniture that matched the look we were going for, and she made fantastic suggestions. We were very well attended to, and the pricing is amazing here. I highly recommend this place!
As long as I live in North Texas I will forever buy from them! They are that good and fast and easy installation No b.s very transparent! Definite family vibe and on top of that Top of the line Name brands!
10 STARS if i could! Wow what a place to have come across. Friendly staff and Literally had my delivery the next day when I ordered from the catalog and they installed it for us, and were even nice enough to help us out at the house with some work that needed power tools. Thank you so much! Definitely recommend this place
High price pushy people
This place had great customer service and most of all great prices! I came in and got what I wanted and more. I rate comfy furniture 5 stars. Go check them out. I highly recommend.
Always Always the Best Service! Im one satisfied customer.
Perfect service. Spent 6 Hours shopping for my new apartment, very patient staff. Everything worked out more than better. Definitely recommend Comfy Furniture
The sales staff were very nice, not pushy at all. The furniture looked nice and classy, it looked great. The quality was not too expensive with faux marble tops and dark wood finish covered pressed wood on a lot of things. Couches were very very comfortable. Great place.
I was greated by Richard they have a lot of variety of different kinds of furniture, and mattresses to choose from Richard done his best to give me a good deal the rest of the staff were friendly too delivered furniture on time easy in easy out .
Great customer services! And a variety of options for the lowest price. I 1000% recommend this place!
The staff at Comfy Furniture were very kind and professional. The moment I walked in I was greeted and they offered me a complimentary soda/water. I told them me and my wife were trying to furnish our new home. They helped me find exactly what I pictured in my head, and we were able to furnish our house at a very affordable price. Thanks again guys!!
Andrea was very polite and friendly customer service was awesome and I would recommend friends and family to shop at comfy furniture!!
For the first time ever, stepped in here and was amazed! The sales personnel was polite and helped us find the perfect furniture for our new home. Delivery was also fast. Keep the goo work up!
Richard and Andrea really went out there way to make sure what i wanted was found, and at the same time providing me with a feeling of a friendship through out the whole time spent there.
Ive been to this location a few times and this staff does a wonderful job making sure I find exactly what. The prices are great and the quality is nice. I would definitely recommend anyone to stop by if your in the Irving area. You will not be disappointed.
Amazing at what they do, fast Delivery... Probably the best service ive ever had when it came to furniture. Very patient people and will go above and beyond to help you find the perfect piece at the right price! 😃😃
We purchased a table and a woolen carpet Richard was really helpful....We appreciate it comfy furnitures....
I have to say, this is one of the best hidden gems in Irving, if youre looking for excellent-quality furniture at very reasonable prices. The owner is friendly and accessible, and the stores staff was the best--they genuinely enjoyed their jobs at this store...The positive vibes the owner and his employees gave off made all the difference in the world. I actually enjoyed this furniture shopping trip, and left the store MORE than pleased (despite arriving stressed-out about the tiny budget I had to work with)!If you go, you will be glad you checked them out...the employees are good folks, the furniture is crafted well, and the atmosphere will put you at ease. These guys get the 5, hands down!
Very very polite and helpful, sales person was very infomative and eager to get me exaclty what i wanted!!
My sister and I just moved out and have been having trouble looking for furniture, especially in our budget. They had everything we needed and everyone was so helpful and nice! I will definitely be going back again!
Nice furniture store.very helpful employee. Best customer service. 5 star for sure 🤗
I went to this furniture place a week ago with my mom and she got a beautiful dining set and we had a great experience the ladies that helped us were so nice and helpful and there bilingual there and that’s a plus for us, we’ll be back soon for sure
If anyone is looking for nice furniture in Dallas, THIS IS THE PLACE! Financing was a breeze and payments are affordable! The guys here are very nice and super helpful. AWESOME experience!
Very misleading on the no credit needed as well. Wasted 3 hours of my time. Dont get me wrong they stock some great pieces of furniture but beware of the false statement of no credit check as well as inhouse finance.
Very good service, nice people caring like Ruby .
Love there selection of decor and furniture.
This is the best furniture store that I have ever been into! Great deals and amazing quality furniture. Fast deliver and great service. Very friendly and i love the fact its a family business owned place.
What a great find! Comfy furniture you are a hidden jewel! We were greated upon entry to the store. The young man offered his help then gave us appropriate space when we wanted to look around. They were readily available when we requested help. Great customer service, competitive prices......... this is where I will start when Im looking for my next furniture purchase .
Great family owned business. Everyone was extremely helpful. Also, the staff worked with me to get my couch extremely fast. When I have to buy more furniture, my first stop will definitely be here!
I furnished my whole apartment under budget! Very friendly service and fast delivery! I would defiantly recommend.
I came by this place looking to buy furniture and I felt very welcomed and comfortable with what I was buying. I bought many pieces of furniture from them and Ive never been disappointed from the quality and price I was given! I definitely well always be back whenever Im in need of any furniture.
They offered the best customer service I have experienced in years. Fatima & Ali are truly great people and I hope their business continues to grow and be successful.. I will definitely be getting all my furnishings from them.
Good price furniture, and the staff is very nice. My man cave looks awesome
Bought a couch, occasional tables, and recliner. Seem very comfortable and delivery was on time and easy. Only downside is that it took 3 weeks for stuff to come in. They have a huge selection to order from just wish the showroom had more to see in person.
Decent prices, good customer service while you are there and they will price match. However, delivery was 3 hours late. Also, one item was purchased that was on back order which was fine because we were moving in a few weeks and didnt have the space for it until after the move but I insisted if it arrived before the move we wanted it unassembled and still in the box so it wouldnt get damaged in the move. They called and said it was assembled and ready to be picked up or delivered. I specifically wanted it in the box and they said are you sure, its quite difficult to put together...it literally took me about 25 min...and there was nothing hard about it. I would buy from here again but only if they have the items in stock.
Walked in and left with a breeze. Purchased exactly what I needed, and I couldnt have been more happier to find this Store. I Recommend 100% Thanks Comfy Furniture 😃
We went to comfy furniture for the first time this weekend and it is much better than i had in mind. great selection, whether in store or by catalog. the fact that it is family owned gives a really nice feel to the place, very friendly staff.even though i paid cash, they still offered financing options and didnt ask about my credit status.same day delivery was great and they were very professionals with reasonable rates.I will definitely go back. AWESOME!
I purchased a new house and needed new furniture. I was some what on a budget due to a large down payment towards the house. I went in expecting a pushy sales person etc... but that wasnt the case. Sales person was very friendly and assisted me with my questions. I think the persons name was Joseph? I went in thinking I was going to buy just a bedroom set for the time being due to financial issues. The sales person told me about there finance department and I can take anything I want from the store. I ended up that day purchasing a new mattress, 1 bedroom set, 2 living room sets, and a dining table for a STEAL. Eat your heart out Rooms 2 Go. The prices were unbelievable, almost to good to be true. To top that off, I didnt pay much up front. Items were delivered to me by 2 young men that carried the items into my house and set it up for me. They were really great to deal with. They were very friendly and professional, they called me as soon as my furniture arrived to the store. They asked what was a good time for the items to be delivered and if I had any special instructions? Items were delivered at the time promised by the sales rep. I cannot be any happier to deal with people from Comfy Furniture. I wish all my future purchasing experience are like this one.
Thank you for my new dining set. Im so in love with the GLAM!!
I love love love this place ❤️❤️ and not to mention Andrea she is the best, kind and SUPER FRIENDLY AND PATIENT and she takes her time and finds the best product and the BEST PRICES if you ever go to Comfy Furniture ask for Andrea shes #1in my ❤️
Excellent customer service, had a really good experience there. They are patient and willing to assist in any way you to make sure you are satisfied as a customer.
Good product and quality furniture
Fantastic showroom. Helpful employees and of course great selection of products!
Love the outstanding customer service. Amad is more than supportive in giving a diverse selection of furniture!Thank you to the Comfy Team!
My husband and I love our new apartment package. Hands down best deal in the Metroplex area.
Fantastic shopping here. I love Everything!!
One of the best furniture ever..., very honest, reasonable price, best hospitality you feel like home, top sales associate very skilled and help you getting what you want in the price range you want, i love the idea of no credit check finance no money down and no interest.That helped me aloot... now my house looks like haven because of comfy furniture and i didnt pay one dollar yet.Best part is next day delivery with very skilled delivery team and quick sharp on time and after sales services too..I really recommend COMFY FURNITURE for anybody and for sure you are the winner.
I walked into the store to look around and was greeted by Mohammed, who showed me a bedroom set that I bought. He was very kind and helpful. I will go back for more quality furniture from there.
They are patient and do their best to work with you.
Really appreciate Joseph in working with my budget! Great place to shop. #1 in Customer Service 😉
Been going to them for needs the last 5 years and they never fail me 👌🏽👌🏽👌🏽 awesome guys here
Great service great furniture ....good priceWill be back
I fell in love with this place at 1st, but I had bought mainly small pieces, consoles, and artwork for my entire home. Well it started to build up to be my favorite and only go to when i wanted things for my home. So after i bought a ton of art i decided i wanted to get something bigger. So i returned and got a beautiful blue suede sectional (BIG MISTAKE) the price of it was $799.00. I loved it! But after only having it 2months a leg broke as I watched tv! the label on the sofa says 1 year warranty ( Not true ), I called the store and they got in contact with company that makes the furniture and they said they wouldnt repair or replace it cause it wasnt their fault! I just felt that the store would care enough to try and do something about it on their end but all I was told is Id have to find someone to fix it and a Im sorry . So $799.00 of mine down the drain. I will say they have awesome small pieces for your home, but when it comes to furnture Id probably go to a more reputal furniture store that will be more of a help if the item breaks within warranty or 2mos of having it. Well time to save again to buy another livingroom set. 🤷🏾♂️🤦🏿♂️
Amazing selection even better service. Hamood took care of me and I walked out a very happy customer. Recommend!!!
The staff was friendly and patient. Not only was the furniture of excellent quality, it was also affordable. I highly recommend them and Id definitely go back.
Mohamen was a great help 👏🏻👌🏻 he answered all the questions i had thabk you
So very helpful! I had fun, they were professional and so accommodating. I got everthing I wanted and more.
I just bought my dining room table and sectional from them. The service was phenomenal and it was delivered and set up same day. I would recommend them to any one.
The best place for a convenient and affordable upgrade on your homes furniture. Friendly invirinment as well as helpful. Cumfy Furniture is the best!
Comfy furniture is the place to go when it comes to furniture !!BEST customer service ⭐️⭐️⭐️⭐️⭐️The quality of the furniture is amazing👌🏼I recommend this place to y’all!!!!!
Great place to shop for quality furniture at great prices
I Love there Service and they help out a lot to help me find my taste of furniture and they will order it call me when is in. I Love there Bussiness
Family owned very friendly but be aware of signs. No exchanges No returns understood !!! Annnnnnd apparently no warranty either. I purchased a couch within a year its tearing apart and I am being told its wear and tear. I am a single woman with one child even if I had 10 kids a couch is known to last for years and within 9 months THE BOTTOM of couch is splitting. Lesson learned you get what you pay for. Trying to support mom pop shops never again! ROOMS TO go here I come !!!
Wow! 5 STAR FOR SURE. Thank you Comfy Furniture
This place is great if youre looking for apartment furniture! Love it!
We will def go here again soon we got our bedroom set here about 2 years ago great customer service great deals great furniture!
Mohammad is the best I will definitely be back to do business with him he is very professional thanks comfy furniture❤
I always come here for anything I need, I recommend that if you go anywhere else you are missing out!
I love this place I furnish my whole house there for less than most places🤑🤑🤑
Beautiful Store, And Great Furniture Selection, And Customer Service is wonderful... Thanks Comfy Furniture For Providing me with a good Night Sleep
Best place for furniture!! The delivery guys are fast and very nice!
I love the people. The delivery team was fast.
The CEO was extremely good looking and funny (: 10/10 great experience. Free el chapo
Nice customer service good quality and beautiful designs
This place had the lowest price on a bed room set I bought. I sent my brother in law when he moved here and bought almost his whole house furniture and loves it
Amazing customer service, great prices and great prices highly recommend to anyone thats looking for furniture.