I love this place. Karla was awesome and their merchandise is exceptional. I took a chance an ordered a bedroom set from their catalog. The delivery was fast and convenient. I didnt have to wait all day as I have in the past with another well known Texas furniture company. I was extremely impressed when I received my merchandise. The picture in the catalog did not do it proper justice. My furniture looked even better in person than in the catalog. The quality is superb!!!!! I will definitely continue to purchase merchandise from them in the future. Cancun Market has phenomenal customer service with an enormous selection of furniture to choose from. I would give them TEN BIG STARS if I could.

Thank you guys for such great customer service with purchasing my new furniture. It was a pleasure to work with you guys. The furniture is more beautiful than in the pictures. Your delivery guys were awesome putting everything together for us! Great team. Definitely will recommend you guys to friends and family.

Great Store and Great Customer Service. I bought several items this year and the owner does a great job making sure your purchase goes well. Highly Recommended.

I bought a beautiful and modern living set that was so me along with the bedroom room set that I got at a great price!Karla was so helpful and took the time to look up prices, suggest things in the catalogs and even emailed the vendor on a request I had! Juan delivered my bedroom set, put it together in no time. Still waiting to get my living room set, but my experience was awesome!

I bought multiple items from them and I am very pleased with my purchase. One thing I really liked is that the salesperson was not pushy to make me buy, she was very friendly and patient to answer all my questions. The prices were reasonable and the delivery was fast, I have purchased also from rooms to go and Ashly and I cannot say the same thing about my purchasing experience with them.

The customer service here deserves 10 stars! My babies broke their beds by wrestling (go figure) thats what boys do lol. I needed something asap. Jennifer was amazing from start to finish. The owner is so humble and goes the extra mile. I had a Rooms to Go account that I wanted to reopen but my Mom recommended Cancun Market. Guess what.... mothers are never wrong. They have found a life long customer in me and my family. Please keep up the awesome customer service!!! You will not go wrong by shopping at Cancun Market Irving.

Juan was amazing to work with. Understood our needs and requirements and was very accommodating. Highly recommend Juan and this specific location. Would definitely shop there again.

Carla at Cancun Market was Great, Beautiful Smile, Very knowledgeable of the Furniture and Prices, Carla was able to get me everything I needed. I would definitely recommend my Family and Friends. Thanks and I will see You Guys on Thursday for my delivery. Yay!

Awesome customer service! We ordered the kids jeep bed an received it the very next day. They stand by their word. The quality was high end. Very friendly staff an MS Sandoval went way out of her job to get what we wanted with the time frame we needed. Would highly recommend an the price was cheaper than online. Thank you my family was thrilled.

I went to Irvin mall location and North Richard Hill location. Very nice and clean store, prices are really good and the variety that they have is huge, I bought a few times here because the quality of the furniture is good. However the service from their staff and how honest they are is the one that close the deal for me.

Purchase was simple and reasonable.Employees were knowledgeable and very helpful in making my selection. 72 hours from purchase to me sitting on my brand new sofa.I would definitely recommend to my friends.

Loved my beautiful furniture and the prices could not be better! Even better they exceeded my expectations with the quick assembly and delivery time! Highly recommend!!!

Thank you guys for such great customer service with purchasing my new furniture. It was a pleasure to work with you guys. Excellent customer service by JUAN.

So patient and understanding. I had a table very long because I was waiting to close on my house. The owner worked with me and allowed me to keep the table. Very thankful. I would definitely do business again!!!!

Really recommend this place!!! Excellent customer service! Great staff and great prices

Stephanie, was very pleasant, helpful and professional. I just love my dinning room set. Thank you Stephanie

These is my first time to visit Cancun market which have great costumer service especially juan he helped me to pick great stuff with very reasonable price.Delivery was on time I m very satisfied with all services. I highly recommend this place for all kinds of furniture.

The reps are awesome and helpful! Really quick process gave us advise and opinions which is very helpful. Was not overwhelming at all.

Very organized and clean inside of the store. The sale representatives Heydy, Juanita, and Jenny are very positive and enthusiastic! The furniture is well taken care of as well which is a plus!

Excellent products and service. All items delivered on time or sometimes before schedule. Very friendly people and always willing to help.

Walk right into store got what ineeded set day & time for delivery 5stars from me, no hassle like other furniture store do when u walk in door, Thanks🥰

My fiance and walked in there Saturday (this past one) and there was a short black haired lady sitting behind the computer. She looked up and just looked back down. Never once for the 20 minutes that we were in there sitting on furniture did she even greet us when we came in or say she would be with us..NOTHING. As we got up to leave she decided to get up and finally said Hi, can I help you with anything? I said Nope...been here 20 minutes and you just now came to say hello, so I will take my money elsewhere. And she just said Ok! And we walked out. I guess no big deal to her.And to add the pictures above is NOT what the store looks like anymore. They use to have a bigger space and have moved in the mall to something smaller. Selection to view living room furniture isnt as large as it used to be.

Great service since we walked through the door, Jenny was so helpful and it was awesome to work with her, she answered all of our questions and also to give us a follow up on a put stock item. Kudos

Customer service was excellent! Very helpful and knowledgeable, they even stayed opened after hours until we decided on the furniture we wanted.

I bought furniture there and in 4 months my love seat broke as well as my couch. Took me 3 to 4 months to fix the love seat, I went over their heads to mfg and the fought over it and finally got it replaced. 6 months later the new love seat broke, so I called and got the same run around. So I gave up and went bought new furniture some place else. So if your buying furniture I dont recommend this company or its affiliates.

My second purchase from this store and each time was great! Would recommend to anyone.

I got excellent service today by Karla keep up the good work ! I will sure be back again .

I finally found a great quality bed for my daughter!The price was good and their service was really on point, and I also plan on buying my own bedroom set there as well....

REALLY NICE EXPERIENCE AND GOOD SALES PERSON JUANITA HELPED ME OUT SHE GAVE ME NEW IDEAS SHOWED ME THE FURNITURES AROUND THERE IM VERY HAPPY WITH THE SERVICE SHE OFFERED ME AND I WOULD DEFINITELY RECOMMEND THIS PLACE THE SERVICE IS GOOD BUT JUANITA ITS THE ONE I ALWAYS GO TO GOIN BACK IN 3 WEEKS TO GET ME A NEW SET OF SOFAS AND A DINING TABLE 💯💯💯

Best place up to day!!...Excelent customer service!!No other furniture store like this. I get approve in 45 senconds and THERE IS NOT SMALL LETTLERs that are triying to get your money everything was very clear!! Highly recomend it to everybody!!!!!!!!!!

If I could give them 0 stars I would. I will NEVER NEVER NEVER use this company again. I visited the North Richland Hills location to buy a bed and dresser. The dresser was a display item and labeled as such meaning no refunds (understandable). But the next day we changed our mind about the bed and I made the call to cancel the order. Gypsy, who we had dealt with the day before when we purchased the items, told me at first I could not get a refund because the bed was also a display item. We were NEVER told that when the purchased the item and it was NOT on our paperwork either. I told her I wanted to speak to the manager and she kept referring to him and said its a private number she can not give it to me but she will contact him and call me back. Six hours later I gave up waiting and called her back. She still said that there was no way to get a refund and so then I was even more angry and said she needed to talk to whoever her manager was again because I would not pay for it. We hung up and she called me back thirty minutes later saying they could do a cancellation but it would be a $10 fee. I was so upset already but I agreed and told her we would be in tomorrow to pick up the dresser and get our refund. I asked if she would be there and if not who would be. Gypsy let me know the sales person who would be available was Amber and she promised she would email her and let her know the situation and that we would be in. She DID NOT email Amber - the next day Amber seemed clueless when I called to let them know we were on our way. I get to the shop and Amber informs me that Martin (who Gypsy kept referring to yesterday as the manager) was actually the owner and that Martin says its a $25 fee not $10. And on top of that Gypsy did not charge tax when I paid for the items so that will be deducted from my refund and the check would be later mailed. I was so over dealing with them at this point - I agreed but said I wanted it in writing. I received a new copy of my transaction with the new amount I would receive a refund for $221.78. We left the store with our dresser and I assumed that was the end of it. Oh I could not get that lucky. Later in the day Amber calls me back to inform me her manager Connie (yes confusing because it is not Martin the owner who Gypsy told me about yesterday) calculated the tax and fee and Amber must have incorrectly calculated it because she was about 35 dollars off and my refund will be even smaller than what we already agreed upon. I was FURIOUS. I told Amber I wanted to speak to Connie (the manager). Connie called me and I explained to her what happened. She stated she would speak to Martin and get back to me. She called me back and told me Martin (the owner) would now charge a $15 dollar fee. I told her I was over the back and forth of this and asked if I could speak to Martin directly. She said he would actually be in the NRH store in two days around 10am and I could call then. I did so and got the run around from Amber saying he was not there yet (I called three times that day). I am STILL WAITING FOR MY CHECK. I HAVE BEEN CHARGED FOR SOMETHING I DID NOT BUY AND STILL DO NOT HAVE.Overall the sales people (Amber and Gypsy) are INCOMPETENT. They have no idea what they are doing and they will rip you off. I NEVER received a phone call back from Connie (the manager) or Martin (the absent owner). I will just be cancelling the charge on my card. And every time I visit At Home (right next to their location) I will tell every person walking into Cancun Market not to go in there and buy from them.

Awesome service and quick delivery!!! Very nice quality furniture!!

It is a really nice store and the staff was very helpful. I will shop here any time.

Great. Customer Experience, Great products and services.

Very good service and great selection .

Bad experiencePoor customer serviceSchedule delivery from 12-4 and guess what? They didn’t delivered. Its past 5 and my delivery still don’t know where. Called couple times but noone can help me

Business is closed down.

Great selection!

Ok

The girls are very talkative. Here I bought my living room, dining room, coffee tables and also the complete bedroom of my girl and we all loved it.

I am delighted with the service of the company and especially with that of KARLA SANDOVAL