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Superior Automotive
143 Penguin Ln, Jacksonville, NC 28546, United States
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Superior Automotive
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Ju
Review №1

Great experience with Superior Automotive. Superior Automotive serviced my Nissan 300zx. They fully diagnosed the problem, were able to identify several other services that needed to be repaired and were fully upfront and transparent. I will gladly use this service again and recommend them to friends as well. I was also impressed with their follow up process. Hailey called me several times giving me updates and her knowledge to be able to fully answer and clarify her answers to any of my questions was amazing. It truly gave me a piece of mind. OUTSTANDING company by far. Thank you very much for your outstanding service.

Al
Review №2

No complaint at all! They stayed in contact with me the entire time they had my vehicle. They were very kind, and for the amount of work I needed done I was pleasantly surprised at the final cost! Even followed up after I took my van Home! Will use again

Al
Review №3

I dropped my car off Ford Focus 2011… days after they pop on the black list for USMC and now I see why. I dropped off my car here because they were the only ones open and my car was overheating.. When I first dropped off my car they were talking about numerous tests that had no way of fixing the overheating.. These people try to make the most money out of you they tried to make me buy a new engine for $2500-$3500 when my cars only problem was that it was overheating… if my car needed a new engine it would not start at all or drive whatsoever. They would’ve easily got a cheap engine from a junk car for $500 and made $2000 profit.. and my car would still be overheating.. anyways I got my car out of there and took it to another mechanic and they are already fixing the problem that I had thought these people would fix.. the over heating. Karma gets everyone so I’m not too worried

Gr
Review №4

Company members were very helpful in making sure I had the correct parts, and that it would all fit before they bothered to install it all. Responded quickly via text while I was out of town and hardly had service, just checking in on progress and price changes. Even asked if I wanted something done BEFORE doing it,, unlike most shops around. Looking forward to going through them again if/when I need work done in the future. Cat sounds amazing after the exhaust modification. Highly recommend!

Sa
Review №5

Definitely recommend this shop. I wouldn’t trust anybody else !! They are very professional & prices are great . Thank you so much for getting my car back on the road James !!!

Am
Review №6

I’ve been going to this business for 3 years after having my first issue with my car. Since then I’ve taken multiple cars to them from luxury to common vehicles, and let me tell you… They always had a solution, experience, and knowledge to get my vehicles serviced. These are honest, hard working people that I think if given a task they will always fix it or figure out to get it done. They have an eye for fixing all the discrepancies on your vehicle, so be careful on taking your cars to them because they will almost always find more problems. But if you want affordable quality in this town, these are the people that will get it done for you. Last but not least, the kindness that they had given and the charity of work they had provided was far more than I could ever repay! Thank you, Haley and James, you guys have always been very good to me.

Wo
Review №7

Superior Automotive really lives up to their name! They have fair prices and guarantee the work. Ill be back every time!

Au
Review №8

Service was incredible - the staff went out of their way to fit a walk-in appointment in for us after our window rolled off the track & we couldn’t find anywhere else to fix it. Amazing staff, even better service. Highly, HIGHLY recommend.

Al
Review №9

Very friendly and communicated with me the whole time about fixing my AC while I was out! Would definitely come back again:)

Am
Review №10

What a shame that this place tries to rip off service members and then threatens them when they want to speak out about it. I absolutely do not recommend this place to anyone. He should be proud to serve the members of our armed forces and give them quality and honest services. But no….. move on and try someone else.

He
Review №11

Great people and great services.A very busy shop and not a lot of staff but they put out really great work. It seems they can do almost everything you need in one place which is very convenient. I hated going to one place then being sent somewhere else because they weren’t capable of completing the repair or just didn’t want to, who knows. Either way they took care of everything I needed at a great price with an awesome warranty.Hopefully I won’t see you guys soon lol.....but if I have to I know you will get it done right for me!!

Am
Review №12

They installed a full exhaust and headers on my husbands car. They had the best price in town and with them having the best price you still don’t lose quality!! 10/10 would recommend

ja
Review №13

By far the most cost effective and quickest in Jacksonville to get maintenance done for any vehicle. Got coils, spark plugs, valve covers transmission flush all done in a day.

Mi
Review №14

James fixed a ton of issues with multiple vehicles of mine. Never felt like I was being sold on unnecessary repairs. Labor rates are competitive too. You will be happy with what this shop has to offer!

wo
Review №15

It’s good see a shop that’s black listed for the safety of the marines and wives here on camp Lejeune. James the owner tirea to bully is way out of reviews by stating some facts that it’s either a fake review or not a customer and or threatening marines to go to their command for slandering . It’s has happened to me by him before. Been waiting to see that order for a long time.Edit: he can only go after the fact i didn’t wanna post my name. It’s Sad when he can only post “fake review” cause he has nothing left to say.Speaking on my own behalf as a customer who has received the absolute worst service

Bl
Review №16

James and his crew do phenomenal job anytime I need some work done. Hands down the best service Ive experienced in the Jacksonville area, with the most reasonable prices as well. Would recommend anyone to take their vehicle to James, whether is be basic vehicle maintenance, performance, or body work. Love supporting local businesses like Superior Automotive!

ch
Review №17

Great place to get your car done and the work is time efficient and prices are more than reasonable

Ke
Review №18

Great prices and good people. Would most definitely recommend over all the other shops I’ve tried so far in this town. If I ever need any thing again this will be my go to shop.

Da
Review №19

Based on how the owner responds to the negative reviews, along with the inability to spell and format sentences properly, its safe to assume this person lacks any sense of professionalism.***EDIT IN RESPONSE TO THE OWNER: they went through the effort of harassing me on my private Facebook profile. That being said, it not only shows lack of professionalism, but also insecurity of themselves and their business. My review is in regards to your lack of professionalism and grammatical common sense. Your reply only proves my point, so thanks.

Ni
Review №20

By far the best prices around, the most honest mechanics I’ve ever met. 10/10 Highly highly recommend!

Th
Review №21

2 words TAX FRAUD. How about 2 more BLACK LISTED.

Jo
Review №22

If you look closely through the reviews, You can see the owner :James Tayman writes his own reviews on his business and even posts under peoples names and makes a review for them and its not even their own review. If you scroll down the same punctuation error and grammar errors are same throughout. For example the word Nd is a prevalent thing he does and its copied and pasted in multiple reviews hell if you go all the way down you can see he wrote a review under his OWN google account.Also this place is anything but honest if they can write their own reviews they sure can lie about other things.This business is known to point out anything they can to replace part wise to add the cost higher for example if you want something done they will try and force you to add things to it so the bill will go higher and so they can sell you parts.They also will almost never answer the phone and hold your car for super long periods of time with no promises of it getting done.Bottom line had work done there, took way too long try and carry yourself with a little more pride and be honest.

Gl
Review №23

If youre trying to find a mechanic look no further. I have never experienced a more helpful, honest and pleasant team. They have experienced mechanics, are family owned, are priced fairly andthe customer service is second to none. 5 stars isnt a high enough number! Give them a call!

Sa
Review №24

Awesome place with great service! They are off the beaten path, but this is what a real shop is and should be which is VERY hard to find in this town. Kept me up to date with everything, progress pictures(which I really liked) and even gave me a warranty!! You really can’t beat it when it comes to this shop. 100% would recommend it to any and everyone!!!

D
Review №25

Awesome experience--great customer service, super friendly, great prices. I had a pretty simple job I needed taken care of, and they squeezed me in same day and knocked it out immediately. Despite being a simple task, I lacked the particular tools for it, so Im immensely grateful for their haste and effort.If Ive any other maintenance I cant DIY, this is the first shop Ill reach out to.

Mi
Review №26

Superior Automotive has, without a doubt been the best experience I have had with an automotive mechanic shop. I, enthusiastically would recommended to any of my family & friends, or even stranger, for that matter. Their staff was extremely attentive to our needs, and showed a genuineness which was comforting.Superior Automotive is a mechanic shop you can trust! You will not be disappointed in their service to you & your family.

Mi
Review №27

James is an absolute AMAZING mechanic. I went into Superior Automotive thinking I was about to spend a fortune.. James reassured me by explaining everything that was going on and made sure I understood before leaving. Very friendly shop with an awesome waiting room that is kid friendly. (: Thank you superior automotive for helping with all my car troubles now and in the future! I will forever recommend SUPERIOR AUTOMOTIVE ❤️

Ca
Review №28

I came to this shop to have my clutch done, staff is great can’t complain there. Only problem I had was the car was there for almost 2 months and no work was done.

Ja
Review №29

Went in with my check engine light on. Needed a new alternator. The team here got Me in and out very fast with no appointment. They were extremely friendly and made sure to keep checking in with me to let me know what was going on. The prices here are very fair. Would recommend to anyone needing auto repair.

Ty
Review №30

Super friendly place! I called multiple shops in town and everyone was extremely rude! They actually answered my questions, on top of taking the time to speak to me their quote was wayyyyy cheaper than any other shop by a significant amount.It was a no brainer for me and once you call them I’m sure you will agree.I don’t even write reviews and I took the time to write this one. In my book that is a huge deal!!

Ja
Review №31

4 dogs and a fish and a tortoise on the property.!! Plus amazing prices and awesomely trained staff that’s here to serve and help our military.! Superior automotive is known as the military discount in the state.!

De
Review №32

Replaced my outer and inner tie rods on my Chevy Cobalt 07....by the time we made it back home....A little over an hour later it was ready for pick up...appreciate the hard work and dedication from the mechanics/technicians there. Will be going to Superior for maintenance and repairs from now on.

Mi
Review №33

Took my truck there. Really great turn around rate and the customer service was great. The staff kept me informed on everything going on with my truck. Would definitely recommend. 10/10

Br
Review №34

Friendly and professional place. I came to replace a starter, turns out that wasnt the issue. Very knowledgeable about your car troubles, highly recommend, also good on the price

Je
Review №35

Took my vehicle here to get some repairs. They were up front and honest about their wait time which actually worked very well for me because the repairs i needed arent cheap and they gave me a really good payment plan!! I got to make payments towards my repair without having to worry about any interest or storage fees, even with doing the payment plan i still got the full warranty with them as well.Once they started the work on my vehicle they sent me updates and any issues they found i was kept up to date with and was given options on what i wanted to do.They arent the quickest shop in town but their communication and willingness to work with you ive never experienced before.Most shoos dont even want to answer the phone let alone help you.Highly recommend this place to everyone i know!

Ma
Review №36

Received a great quality of work that was finished before the estimated time the repair would take. Also all the details of what the probable cause was detailed to me in way that was easy to understand. Overall a great place for automotive needs!

Jo
Review №37

Definitely a one of a kind shop. Very helpful, honest and friendly staff. Very affordable too. They saved me from spending more money then I would have at another shop by telling exactly what the issue is and exactly how much it be and potential problems I would have if I kept driving the way I was. They also have one of the best nationwide warrantys in Jacksonville that Ive ever seen. I highly recommend!

La
Review №38

Dropped my car off with them on a Monday and they were able to tell me what was wrong with my vehicle on Tuesday. They offered me a payment plan with 0 interest and no storage as long as I guaranteed them the repair to my vehicle. They sent me pictures and videos of why they were recommending my repairs and didn’t expect me to have the money immediately. It is nice to go to a shop that realizes people are not made out of money but still see a vision for their vehicle. They are willing to work with you as long as you keep in contact with them even if it is not to put towards your bill and just to say “hey I don’t have it right now”. They have an amazing warranty as well!! The local dealership was $50 an hour more and their warranty doesn’t even compare!!!I highly recommend this shop to any one and everyone if you want amazing customer service and an amazing deal.

ch
Review №39

Superior Automotive did a phenomenal job with my Mustang. Their staff and mechanics were very friendly, knowledgeable, and able to help work with my schedule. Superior was recommended to me by a friend and I would recommend them to anyone in the Jacksonville/Camp Lejeune area that is looking for mechanic that is fair, upfront, and honest with their clients.

Ke
Review №40

Superior automotive took care of me and my only car I had at the time! He was fast,reliable, and kept every promise he made. Every price he gave me is the price I paid. There was no surprises!! I highly recommend James. We will never go anywhere else!

Sh
Review №41

Highly recommended, I’ve lived in the area for years and seen so many other shops rip guys off but luckily you don’t have to worry about that at superior automotive. James did some AC work on my 15 mustang GT and saved me alot of money from what other shops had quoted me. I’ll definitely be back and recommend more friends

an
Review №42

I took my BMW because of issues I had from the previous owner. Every time I took my car for repairs James took care of the issues no problem and Haley was very knowledgeable about the services I was requesting. Great experience and they truly went above and beyond to quickly and correctly fix my vehicle issues. Very reasonable pricing and will continue to take my vehicle back for any maintenance issues. Highly recommend.

Ju
Review №43

They have been taking care of my collision repairs on my nissan maxima, and when I tell you that these people have been SO PATIENT with not only me, but insurance as well. They are helping me save the maximum amount of money and keep my car completely safe at the same time. Ive never had a mechanic shop that was this kind, patient, and honestly just selfless. Superior will help YOU, theyre not just looking to price gouge like most places that Ive been to.

Ni
Review №44

5 stars. Gave me a good price. Told me everything that was a problem at the moment and that might be one in the near future. Got everything done in one day. Kept in contact with constant updates on my car. I also got a good warranty on my new brakes. Highly recommend

Br
Review №45

Great prices, best around. Owner talked to me and showed what needed to be done and what could wait. Highly recommended! He won’t screw you over. Great, honest work!

Ta
Review №46

The service was fantastic! James was very helpful. He took his time inspecting my car. The whole staff is very respectable. They are very honest with everthing. And they wont sell you anything that you dont need. I will definitely be back if I need any thing else done to my car. Thank you James for your honesty. Thank you Hayley for everything. I definitely recommend this place.

Al
Review №47

Great mechanic! Very professional and the best prices around. Will be going back anytime I have car troubles

An
Review №48

Other mechanics missed diagnosed and/or misinformed my finance of the issues with her car to exploit her. She is a strong minded woman and try to deal with issues on her own but after a loss of hundreds of dollars and the car failing a few times, I decided to take the car to Superior Automotive. Ive known james for years and have always trusted his work. Hes truly amazing, he not only diagnosed the issue with her car but also explained to us the different ways the issues could have came about and gave us a number of suggestions on how to avoid problems and keep her car functioning. His staff is very easy to work with and as long as Im here in North Carolina or whatever James decides to expand, I will only use his services. Thank you for your hard work brother!!!

MG
Review №49

The owner is extremely knowledgeable, friendly but upfront as well. They’ll work with you but they’ll also tell you how it is to make sure you get the best service and most life out of your car. Highly recommend and can’t beat their labor costs!

Er
Review №50

Very professional, honest, and knowledgeable shop with great prices. Awesome service from the front desk to the guys under the hood! While you’re there you can pick Hayley’s brain about salt water fish tanks!

Al
Review №51

Honest, Assisting, Great service! Love the guys here

Ky
Review №52

A very professional shop! They are very honest and upfront about labor, also let me know what could be future issues with my car. Communication is a strong trait for this shop! if you want a very fair and honest shop, then I would highly recommend this shop!

Et
Review №53

I brought in my old station wagon that ran just fine back and forth across the country from Oregon to NC. I put tens of thousands of miles on it doing regular scheduled maintenance and what not. I had a coolant leak so I took it into them on Sunday because they were opened. They kept my car for 5 days now, which has been a massive inconvenience and they kept driving up the cost of my repairs by wasting time and finding one thing after another that I should replace. They keep trying to sell me on addition repairs, wasting my time and money. I call them this morning at 9AM and they dont pick up the phone even though they open at 8. Ive called them 10 times and they still wont answer. DONT TAKE YOUR CAR HERE

Mr
Review №54

Honestly this is is the best shop i have ever had the chance to visit and receive good quality work, James is the man when it comes to anything you need very knowledgeable and his staff is on point with the repairs. Cheapest around and the best quality idk why you would want to go anywhere else.

Kr
Review №55

James is literally the best mechanic in Jacksonville! I’d recommend him to anyone that needs to do anything with their car.He’s really courteous and outgoing guy. He’ll keep you updated on everything that is going on with your car. He doesn’t just find things to fix to rob you dry. He will let you know what will need to be fixed in the future and the time frame that you will need to do so. James also gives a lot of advice on preventative maintenance to prevent your baby from breaking. FOLLOW HIS ADVICE. Youll end up spending MORE money in the long run. He knows what he’s talking about. He’s VERY knowledgeable. Let’s talk about his prices.. you will literally find no one else in Jacksonville, NC with such affordable prices and such quality work. I’d 10/10 recommend you to visit here and tell all your friends, family, and co-workers to visit here too. He’s that damn good.

Ch
Review №56

I had a great experience with this great team! Very understanding and helpful and extremely easy to work with. I highly recommend them over any other mechanics in the Jacksonville area!

St
Review №57

James, the owner, is simply amazing. He is very thorough, honest, and super friendly. I highly recommend them to anyone needing service. You can tell he truly loves his job and his customers. 5 out of 5 and all the referrals for James and his business!

Ja
Review №58

Worth the wait. 2 shop mascots on sight. Little beagle named lily. And a tortoise . nice waiting room. Staff speaks English and Spanish. Military friendly.

Sa
Review №59

They really are the cheapest prices around. When I was trying to get my grandmothers car fixed every place told us wed have to pay 1200+ they charged us half of that. Even took the time to call and check on my grandmother and make sure she wasnt driving the car because it wasnt safe. Really went out of their way for her. Will definitely go back in the future.

Br
Review №60

Very professional service, extremely affordable the staff is knowledgeable and helpful with any needs I would recommend 10 times out of 10 James does amazing work and is an overall great guy

Ma
Review №61

Took my truck in because I was having clutch issues that I just couldn’t for the life of me figure out.Hayley had my tow set up quickly, I called her and she set everything up for me and was over $50 cheaper than any other company I called.She told me she would contact me every step of the way and she did!!I’ve had issues with other shops just doing what they pleased and hitting me with crazy expensive bills out of no where many of time, so when she told me she would not go over the diag fee without calling me first it was hard to believe but that is exactly what she did! She called me and explained the bill and also sent me a photo of every single part the cost as well as the labor so it was extremely black and white.Once I gave the approval for the repairs updated photos were sent to me periodically and if a part was needed I was contacted about it prior to them just installing it.James the technician/owner would call me and just go over what he was seeing and explaining to me the concern and leaving the decision up to me on if I wanted to replace the component or not.It was actually very nice to speak to a Technician that cared and took the time....not very many shops do that.100% would recommend this shop to anyone with a gas or diesel!!

Lu
Review №62

Outstanding service. Staff was very knowledgeable and friendly. I’d I ever need a repair again this is where I’d go

Mo
Review №63

James is really all about taking care of his customers! He does great work for unbelievable prices. He Takes pride in his work, and follows up with the customer months after the vehicle has been fixed! If anything happens to my vehicle again, i will definitely bring it in to him!

Ra
Review №64

Absolutely cheapest price you’ll find in a 50 mile radius of Jacksonville. He is professional and told the honest truth which is hard to find around here. Definitely going back to him for all my cars’ needs.

Mi
Review №65

My experience was wonderful. Very informative, very trustworthy I wont go anywhere else.

Ke
Review №66

I was visiting family in the area and being from out of town the worst thing to happen is for your car to stop working! I know NOTHING about cars. And not being from the area, finding a reliable, honest and affordable mechanic seemed like an impossible task but I was directed to James shop and WOW!! He was extremely busy but still took care of me. The level of professionalism and customer service was unbelievable! The price was shockingly LOW!! Even though it took longer than expected, it was well worth the wait. My car feels like I just drove it off the lot for the first time again!!! I need more shops like you in my area. Thank you so much! You seriously are a life saver!!!

da
Review №67

By far the best shop in Jacksonville, guaranteed to do a outstanding job Ive had multiple vehicles worked on by James and his staff highly recommended.

Er
Review №68

We are so grateful to James for working on our truck. He is fair, honest, polite, and dependable...and he has the best prices in town!!! We love our mechanic and our vehicles will never go anywhere else! I recommend him all the time =)

Ha
Review №69

Best experience here! He got my car back to me even sooner than I thought and not only that but we only paid less than half of what other mechanics were trying to charge. He is very honest and does a great job for a great price.

Cl
Review №70

Absolutely the cheapest and best service in town. Can’t beat his prices and kept me informed the whole time. Will definitely be coming back in the future.

Kr
Review №71

Weve had a great experience with James. Great prices and very honest! Wont tell you that something needs to be fixed just to get paid, he actually refused to take money for a potential repair until he tried the easier, less expensive fix first (most mechanics wont do that) and it worked! We will be back for more scheduled work on our truck and we will be bringing all of our vehicles to him for any work they may need in the future.

Fa
Review №72

Hands down the only shop i have ever been to where the owner was legitimate. What i mean by that is that james won’t trick you in to getting parts you don’t need for your vehicle. 5/5 in customer service hands down truly a master at his craft. HIGHLY!!! Recommend for any active duty service member james will take care of you. Will continue to come here for any other major maintenance needs!

Jo
Review №73

Great Mechanic. Very professional and reliable. Pricing is very affordable and guarantees his work. Won’t go to any other mechanic. Highly recommended!

Ry
Review №74

I brought my 2014 Chevrolet Camaro Z28 to James because, I was recommended to him by a friend. Hands down the best in the area! I don’t let anyone touch my car besides the dealership I bought it from, but now that I found James, I’m never going anywhere else. He gave me the best prices and was very honest with me about everything. Highly recommend him to anyone in the Jacksonville, NC area.

Pv
Review №75

Great pricing. Went to him specifically for 2 auto repair jobs and wasnt let down either time. No mechanics nearby care about the customers as much as Ive seen with James. Definitely recommend.

Ma
Review №76

Not only is his service the cheapest but his overall customer service and work is really great. Im from Ohio and Ive never came across anyone better. An awesome guy/ mechanic, you wont be disappointed.

Al
Review №77

James fully built my 2008 BMW 328i to 550hp. 1 year later still rocking and rolling! Truly a nice person and will work with you to get what you want highly recommend him.

ti
Review №78

I called James needing some help with my wifes vehicle and he far exceeded my expectations. He was quick to respond when it comes to turn around and prices are phenomenal. You will not find better service like this here in Jville. I will definitely be returning.

Za
Review №79

Superior currently services ND mods my supra, evo8, c6zo6, ND my viper. Have used them now 3 years and have never had a issue they trully go out of their way with payment plans ND 0 interest and storage as long as you gurantee them the repair great shop with good knowledge if they dont know something they figure it out and ensure the right thing is done*! I ship my cars from New York for them their labor rate is amazing and their 3 year 36,000 mile Nationwide warranty makes it worth it compare to other garages

Ka
Review №80

The most knowledgeable and trustworthy mechanic in Jacksonville. Thank you for your work on our vehicle.

la
Review №81

Great mechanic, hes pretty awesome and knows his stuff, fixed my car and my neighbors, and my boyfriends truck. Would highly recommend him to everyone.

Ma
Review №82

I highly recommend him. I used to go to Precision Auto Tune and after spending 3000 in less than a month and constantly having to come back for more issues I felt hopeless until I found James. He not only fixed my initial problem (replacing starter) but he made sure everything else was fine as well. I had a noise from the drivers side which was one of the things that the other place was supposed to have fixed but failed. Very affordable a brand new starter from the auto store would cost me more than what he charged for the part and labor. He is meticulous with his work and takes pride in what he does. As long as I live here I won’t be taking my car anywhere else.

Ro
Review №83

He has handled my oil changes, he serviced my transmission. And all the basic up keeps like bulbs, air filters, a.c. services and brakes. Cant beat the price. Honest mechanic and a great guy.

Pr
Review №84

James did a great job on our Honda! He installed a new water pump and timing belt. Thank you for the quick turn around time. We will be back for any future repairs.

ju
Review №85

Very professional and gets the job done very quickly and at a very reasonable price. Installed my limited slip differential for 140. Dropped it off Thursday at 6pm ready for pickup 12pm friday strongly recommend them.

am
Review №86

Im new to town and picked Superior based on the Google reviews. I was extremely pleased with this veteran run business! They have great prices and great service. I love that they use text as an option to communicate, I got more updates than any other place ive ever been! Plus their hours are the best! I dont have to take off from work to pick up my car because they are open weekends and during the week open until 7. I will go back. A couple of heads up: the place is at the end of a dirt road and there are a few signs up that say no entrance but that is the way you go, it threw me off the first time I went. Also they take cash or card and there is a fee to use a card so if you want to bypass the fee make sure you bring cash.

Jo
Review №87

Recently brought in an old chevy that needed quite a bit of work done. They stayed in touch, giving updates and costs for what needed to be done. They never seem to be off the clock. The whole staff is a solid team who do great work with the few people they have. The cost was solid and so was the care taken to give my car a longer life. I know where im going from now on if anything should ever come up. Thank you for all your hard work.

An
Review №88

James and Hayley are incredibly knowledgeable and professional when it comes to vehicles of any make and year. I recently brought in my 2004 Jeep Grand Cherokee, because the thermostat on it wasn’t working properly and it also had other issues with it, that I wasn’t privy to. They were super insightful and upfront about what needed to be done and what it was going to cost - which was arguably a fraction of what I would get charged anywhere else! To add to the challenge, I also brought in my 2005 Subaru WRX STI (which they have been also consistently working on).Hayley was super helpful and gave me in-stride updates on what was being done to my Jeep and what they were discovering along the way. I honestly have never experienced customer service of this magnitude in any mechanic shop, or any business for the fact of that matter! Their professionalism is commensurate with their astonishingly meticulous work ethic and unequivocal quality of work. They are very passionate about what they do, and for these reasons I have become a lifelong customer; no one else even comes close!

Pe
Review №89

Very professional and very affordable! Would definitely recommend my friends to come here! Definitely coming coming back for my next oil change!

Ma
Review №90

Fast and great service, always offer to look over any part to make sure your vehicle is running safe and how its supposed to. Great price for great service

Bl
Review №91

Great customer service, very informative and easy to talk to. Great rates.

jo
Review №92

This is the cheapest place in town! Quality work! One on one customer service and he takes the time to explain the process!

Jo
Review №93

Great service, James is really quick and he does great work

Er
Review №94

Extensive expertise that works in favor of your pocket. Timely service, competitive pricing, and professional service. Definitely my go to.

Se
Review №95

Hands down the best guy to go to, he is honest and lets you know what needs to be done and what can wait, the cheapest guy around and he backs up his work.

Br
Review №96

James is awesome!!! The first place I took it to I had to pay $100 just for them to tell me I had to buy a new motor for $5500 but James actually figured out what was wrong with my car for FREE an actually fixed my motor for an extremely good price! Will definitely be taking my car back to him for any future problems!

Ma
Review №97

I’m a new to this area just got stationed here and was looking for someone that was not going to rip me off and I was looking for somewhere that I could start taking the my car .And this guy treats you real good and gives great prices honestly best mechanic I’ve found.

Mo
Review №98

Very professional and his prices are the best in Jacksonville he has done a lot of work on my car and it’s been noting but perfection! I highly reccomend him!!!

La
Review №99

I went today to see James about an issue I was having with my car. James went above and beyond my expectations . When James said that the diagnostic was free he meant what he said, I couldnt except it, so I put a little something in his hands as he did more than any other mechanic here in Jacksonville wouldve done . I highly recommend his service to anyone . Thanks James for your service. P.s. Ill see you soon for my oil change.

Yh
Review №100

Loved the service! Super fast and affordable!.. definately will be coming back! So yup definately recommend

Information
100 Photos
100 Comments
4.9 Rating
  • Address:143 Penguin Ln, Jacksonville, NC 28546, United States
  • Phone:+1 443-617-8876
Categories
  • Auto repair shop
Working hours
  • Monday:12–7:30PM
  • Tuesday:12–7:30PM
  • Wednesday:12–7:30PM
  • Thursday:12–7:30PM
  • Friday:12–7:30PM
  • Saturday:12–6PM
  • Sunday:12–5PM
Highlights
  • Veteran-Led:Yes
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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