Great experience. Dr. Frank was attentive and very helpful. The filed the new Hearing Aids against my insurance which is a huge help. Recommended.
I was well pleased with my visit. With the help of the physician I was able to select hearing aids most suitable for me.
Megan was so helpful and understanding of the frustrations of hearing loss. She really helped to educate me on the on the devices and special features. Great friend and professional service.
Dr. Frank is amazing. She saved us from what could have been a disastrous vacation. No sooner after arriving for a vacation / wedding our daughters hearing aid quit. Megan came to our rescue and got her fixed up so that she will hear the bride and groom when they say “I do!”
Prompt, courteous staff and audiologist. Practice was clean and inviting.
I have been to many audiologist over the past 26 years and this was by far the most professional and thorough consultation I have ever been to.
Dr. Meagan Frank is awesome. Very personable, very good at her work. Explains everything through the whole process. My hearing aids are ordered. They will be here in about a week. Im so happy. I cant thank her enough.
The people.there are very personal and very polite they realy care about people and their lives and health it was a great experience thank you.habe a blessed day.
Staff at Art Museum drive office are awesome! Shannon at front desk is friendly, fun but professional, and helpful. Dr Megan Frank was fast, proficient, knowledgeable and very easy to work with. Formerly Gilliom Audiology, I’ve got my first set of aids back in 2013 and I’ve been going to them ever since! Great people, great service! Highly recommend them to everyone!
Audiologist was personable and informative. I am wearing the new aids on one week trial. Im hearing impresively better. Her reprogramming of the aids, following a hearing test, must have been spot on.
It was easy to set up an appointment for the service that I needed.Once I arrived at the site, the staff member was polite and efficient. I was very pleased with the entire experience.
Professional. Takes the time to answer & address all your questions & concerns. Is supportive & honest. Such a pleasant experience; when I was truly dreading my Mother’s (she’s 85), & my appt (I am 60). It’s really nice to be able to actually try the hearing aids out first to evaluate; as well as have a professional explain in detail your test results & longterm implications. Very hands on involved audiologist. I thank her profusely for her dedication to her work & patients.
Every time I go to HEARING LIFE they ALWAYS take good care of me. Fast, polite, friendly service!
I was overall satisfied with the service, however I was not happy with the response I received when I wanted to discuss my new hearing aid options for the upcoming year; I was quoted one price and my appointment was ended. The Dr. seemed to be rushed and didnt have time to explain my options.
Great service! Got me in and out in ten minutes and the ear cleaning made me feel like a million bucks.
Great doctor
A friend suggested I go to Gilliom Audiology because I was having trouble hearing certain sounds. I was delighted when I arrived to find the staff and of course Dr. Gilliom both very friendly and fully professional. After some testing we discovered what I was missing and were able to get some hearing aids to help with this problem. When wearing the aids, I hear things that I had not heard in a long time. I also discovered that I am able to hear voices with more clarity and can now hear conversations that I had not been able to hear.Recently I was able to upgrade to a device with better technology and am doing even better. Thanks so much for the great service from Gilliom Audiology.I highly recommend this practice to you.Blimp Davis
Our experience with Gilliom Audiology has been outstanding. The whole process from interview to hearing testing and evaluation to product selection and purchase to fitment and training to follow-up care has been nothing less than stellar.We had some difficult fitment challenges but Dr. Gilliom quickly addressed them and the results have been perfect.The entire staff is very friendly, helpful and professional and from start to finish, we could not be happier.
Excellent staff and service. Dr Gilliom was very helpful with suggestions and fitting me with 2 new devices. Theyre of much better quality than my previous and Ive been extremely happy with the results. I highly recommend this office and Dr Gilliom.
To be on the safe side, as I get older I like to check on all my health areas. I didnt think I had a hearing problem per say, but I thought a thorough test would be a good idea to be certain and to use for comparison down the road. Dr Moore was very professional in her approach and conducted a complete exam. Fortunately my hearing is well within the acceptable range for a person of my age. She explained her exam report and gave me a copy for my records. What really impressed me was that no one in the office tried to prescribe or sell me something I didnt need. To me that is the difference between a hearing health professional and those storefronts that hawk hearing aids. I recommend this office for top level hearing care.
My hearing aid which I had bought in Germany did not work. It was an emergency as I attended a conference. I was helped quickly and most kindly. Amazing! Thank you!
Very helpful office. Dr. Gilliom and the staff are excellent. Had a problem with one of my aids and they solved my issue in one visit. I highly recommend.
I want to be up-front. Doctor Gilliom knows that before coming to her I purchased hearing aids at Costco. She pointed out the review below written by Mark A and asked if I would respond to it and relay my experience. I told her if I had seen that review on my own I would have written a response without aid of suggestion, because I know that review to be misleading and inaccurate. I went to Costco based on price. The technician was friendly, but gave many clues that they were inexperienced in field of hearing care. I was prescribed 2 off-brand hearing aids that gave me trouble from the start. One of them made a ringing sound and the two combined did not help my hearing to any great degree. I went back to Costco a number of times to address the issues. They were very accommodating and helpful, but Id end up with a different technician each time, and when I exited theyd work okay, but in no time the same ringing problems reoccurred. I finally decided I needed a solution and made an appointment with Dr. Gilliom. She told me at the start that the top band of hearing aid on the market was going to cost more than what I bought at Costco. I decided to make the investment in hopes of better hearing without constant annoyance. The results have been incredible. I now hear better, no more ringing, and I receive proper care and attention each time I visit Gilliom. I understand why Mark A wrote what he did, before my Costco experience I must have assumed the same. And I understand that not everyone can make the investment in the best hearing aid, (or choose to), but comparing Costco to Gilliom Audiology is like comparing Wendys to The Capital Grille; theyre not the same thing and the comparison is silly. Thank you.
I had trouble hearing the TV sound at certain times of the day. I made an appointment with Gilliom Audiology for a baseline exam to find out where I was on the hearing scale. I dont ever remember having a hearing exam. I had a very nice experience there and thought the staff was excellent and very professional. I dont need a hearing appliance now but will probably need one sometime in the future. I highly recommend this business to any body seeking help with a hearing problem.
Have worn hearing aids/devices all my life due to congenital hearing loss, so have dealt with lots of audiologists. Dr. Gilliom is the best in understanding the real needs and keeping up to date on the latest in technology which will best fit each indvidual and their circumstances. (Mom and Dad go to Dr Gilliom also!) Really appreciate the office staff - I travel from Vero Beach to see Dr. Gilliom and the staff always accommodate my travel schedule with early/late arrivals - very considerate - thank you Dr.Gilliom and staff.
Sounds like everyone who walks in is sold $4,000 Oticon units, and none of her services are covered by Medicare. Many ENTs do take medicare. More importantly, Costco has Kirkland hearing aids for
Friendly, knowledgeable staff. Outstanding service. Thank you.
I live up north and my mom is in Ponte Vedra. She needs a little help getting around and help when she gets to where shes going. I called Dr Gillioms office and set-up an appointment and explained the situation. After I called my mother and she said everyone in the office was very helpful. Best yet her hearing aids now work and she can go back to talking to me on the phone and enjoying Jeopardy. Good hearing doctors for 200 Alex...lol
Great people