I have been coming to the Jericho locations for many years and have had the best experience always. Ellen has always helped me and my family and has been a pleasure to work with. She is very patient and kind when dealing with my elderly parents, and always takes time to fully explain everything in detail. I am a customer for life! Thank you to Ellen and the rest of the team for always making my experience 5 stars!!!!

Extremely professional and personable group. Gary has the magic touch when it comes to adjusting frames. Ellen has a keen eye for frames... Ive three times chosen the very first frame she selected for me, perfect fit, style and appropriate for the type of lenses. I highly recommend this location.

Very professional. They knew what they were doing from the moment I stepped into the store. They walked me through selecting frames and also all of the various lens options. I am very happy with the time spent with me choosing the perfect glasses. I picked them up today and I am very happy with my selection!

Can’t say enough good things about this place. Staff is friendly knowledgeable and always willing to help. And Dr Hans is absolutely the best! So thorough and always explains everything-never ever rushing you out the door.

I have been going to Pearle Vision in Jericho for years. A few years ago my husband and I wrote letters indicating how pleased we were with the service. My husband died in 2019 and my daughter I am still going thereEllen, Gary and Dr. Hans have been very helpful with their suggestions and their services. We plan to continue seeing them when necessary.Helene Goldsmith

As a very difficult patient with highly sensitive eyes, the team at Pearl Vision worked with me very patiently to get me the perfect pair of glasses. Dr. Hans is extremely knowledgeable, personable and creative in finding the right solution. Gary did a great job fitting my glasses to my face and making recommendations to ease the problem I was having with my glasses. Ken was so easy to work with and gave me the best deal possible on my purchase. I would highly recommend the staff and will certainly be coming back!

Amazing customer service. My whole family are customers of another Pearl Vision. My Dad is in the hospital. His lenses fell out twice . They epaired the glasses. Adjusted the frames. Changed the nose pads. Gave him a case and cleaning cloth. And he isn’t even a customer there. And they did it while I waited! No charge either!

Ellen, Emma and Gary were all amazing, Ellen was so patient and helped up choose my sons first pair of glasses. She was so helpful and thorough. She also set us up outside with a table so he could try them on without a mask. It was such a pleasant experience and I will definitely be going back.

Quality, professionalism, friendly, selection, diligent and caring are some of the many things youll find at the Jericho Pearl Vision Center. Gary always has a smile and warm welcome to every customer.

I have been going to Pearle Vision in Jericho for years. It is an extremely professional operation. Dr. Hans is very competent and has a very pleasant bedside manner. The other members of his staff, including the sales personnel and optician, Gary, are also very pleasant as well. I will certainly be returning to Pearle for my next annual exam!

Dr Hans and the staff at Pearle are awesome. They really care about their costumers and take the time to be sure you get the proper eye care. Highly recommend.

This was my first time needing reading glasses. Saw Dr. Hans. Was amazing. Answered all of my questions. Had a ton of patience. Gave a very thorough eye exam. Rest of the staff was super helpful. HIGHLY recommend.

My family and I have been customers of Perle Vision for many years. We specifically deal with Ellen at the Jericho, NY location. She is knowledgeable, kind, and accommodating. I recommend Perle Vision to friends and family without hesitation.

Professional, caring and efficient. Excellent communication as wellI had initial problems with the prescription --- was able to go back, get re-examined and receive new glasses -- no additional cost. I am very happy with my glasses and very happy with this office.

I went for an eye exam and to purchase new glasses, after receiving an email stating that my eye exam was completely covered by my insurance. However, I was charged a co-pay fee for the exam, so the email was misleading.My glasses were also delayed for 11 days as per pearle vision, due to my insurance not sending in approval. This was inaccurate. After contacting my insurance company, they had on record that they approved my coverage the very next day after the exam and eyeglass purchase. So pearle vision basically lied. Too bad!

I have never been to an optometrist with better and more personal service.

Absolutely wonderful people! Great doctor and service, you will never be disappointed.

Ive been going here since the 80s and they are always very nice and professional but I have to say Gary is above and beyond always pleasant, loves to help you and makes you comfortable with anything you need I recently moved to Suffolk but I will be coming back thank you guys

Amazing staff always helpful always friendly!The best store to go to for eye glasses ive ever found. Ellen and Ronnie are the best! Definitely would give higher than 10 stars if i could!

These guy are amazing, friendly and polite, from Alli, Ellen to Dr Quan. They re the best.

Had a great experience and I love my awesome cool glasses!😎

We have been coming here for years. They are always very helpful and nice! Ellen is great, she makes sure to get us what we need in a timely manner.

Today, on the last day of 2020, I went down to Pearle Vision in Jericho specifically to see Ellen, who I had spoken to on the phone. Due to my vision coverage ending, I had to get new prescription lenses and frames at the last minute.Of course, I shouldn’t have waited until today, however, Ellen especially-as well as their whole staff-made me feel welcome and they completely understood my predicament. Although they were insanely busy due to everyone else having the same situation as myself all at the same time, they handled the crowd like rockstars and made us all feel like equal priority.Ellen was so sweet I almost didn’t want to leave, but she was a consummate professional through and through and I recommend going down there 10/10. Never have I been treated more like royalty, and beyond that, she actually taught me A LOT about my vision that I never knew.To top it all off, Pearle Vision in general has very competitive pricing and a great selection for both men and women.You simply can’t go wrong by stopping by. Ask for Ellen!

The staff here is very helpful and friendly.

I have been using Pearle Vision in Hicksville since 2014. Dr Hans and staff always provide me with amazing care and great glasses.

Ellen was friendly and very helpful, every time I’ve visited

Genuinely great people here. Courteous, professional and quick! They are also taking covid precautions seriously. Highly recommend.

Always friendly, helpful and professional. Ive gotten frames and lenses a d they worked with me til each pair was perfect. Yesterday I got the same attention from Ellen who fixed 2 pair of glasses-one needed a new screw and the other needed tightening and a touch of glue. No questions asked and no charge. Could not have been faster, nicer, easier. Old fashioned neighborhood customer care will keep me coming back. Thank you!

I think Dr Hans and Ellen are awesome!

I just walked in to buy a new ray ban wayfarer case as I lost mine last week, ordered a new Justin black and dropped the case in 4 days. The gentlemen (also the owner of the shop) attended me and showed compassion. Found a case for mine Justin black and guess what, DIDN’T CHARGE ME $20-$25 which he should have. Seems like he understood my situation given what’s going on and small businesses as struggling too yet he showed heart over money. God bless this gentleman, this is what about Americans and America overwhelm me. People show hearts.

I purchased the lens insurance with my glasses last June. When I suspected they had gotten scratched, I returned to have them checked this May. Once the damage was confirmed, I paid the $25 replacement deductible and the new lenses were ordered. I returned about a week later to have them replaced. I’m very please with the service.

Very helpful, eye exam is quick and the place has a nice selection of glasses. Will use Pearle Vision again.

Feels really good!! Associate help me with my glasses and answer my questions very patient!! And help me to adjust my glasses. I am very happy to come back next time, highly recommend!

Was here 2 weeks ago. The doctor was very nice and the staff was really good. Best Pearle vision Ive ever been to in long island

I went to Pearle Vision for a routine eye exam. When I was done, I was told my new lenses would be at the store in 2 DAYS. After a week, I had not heard anything so I called. I was told they would reach out to the distributor. They didn’t. I called two more times. They had me come in for a “temporary pair” that is horrible since it does not have my full prescription. I called a fourth time and was told my lenses would be at least another 4 days. The 2 DAYS to get my lenses has turned into, at least, 2 WEEKS. I will never use Pearle Vision again.

Just finished my eye exam n picked out new glasses and am I so excited. Cant wait till theyre ready. Staff is excellent; polite, patient and completely professional. Doctor is stellar. I have a very difficult prescription and Pearl is the only one that always gets it right

The service at Pearle Vision is outstanding. They take the time to help you from start to finish. Great customer service and I highly recommend them.

Staff is very friendly and helpful. this past year my son needed special frames to fit over his medieval helm making the search that much harder. Thank goodness for Ellen who painstakingly searched high and low for that perfect fit. Thanks Ellen! He came in 2nd at his tournament!

Ellen was very Honest and they try. Would recommend.

Very friendly staff Doc was great eye exam one of the mostthorough I have ever had. Glad I stopped in and they do not bangyou over the head for contacts.

Highly recommend Dr Hans .... extremelyKnowledgeable doctor with a great personality .

Inexperienced with frame adjustments. Purchased a new pair here but the adjustments (went back several times) were always off and distorted. Finally decided to try the store at Roslyn and the adjustment was flawless.

Front staff very helpful. Had a mixup with appointment on my end. The store was completely dead and the eye doctor refused to take a walk in and was kinda rude to his own staff. Glad I had the mixup.

Great staff. Super friendly, really help you out and have tons of options. Their lens are great quality. Highly recomended.

Went to Pearle Vision Jericho for an eye test and new contacts. I was charged for an eye fitting fee and $300 for contacts. The year before I went to Pearle Vision in Bayside and was not charged an eye fitting fee and only $240 for contacts. Would have been 1 star but Doctor was really nice and helpful, just ashamed they overcharge their customers.

I always get my eyes checked by them Ive been going there at least once a year for several years