What an helpful and wonderful staff you have! They are extremely attentive and pleasant. I would use this storage unit any day or week or month lol.Thank you guys for everything!!
I have a very pleasant booking with John. Wonderful customer service. He explained everything from price to rental promotions and additional taxes and fees. The units were easy to access and the place was nice and clean.
Easy Sign up process and a quick walk thru to see the size of the units before buying. Also got a free lock..that made me happy lol. Thanks
Very professional, courteous and informative.Eager to please. Very thorough with the policies and procedures.Friendly and accommodating.Highly recommend to friends and family
Deja & Neil and company are friendly and helpful. Booking my unit was very convenient and an easy process. The location is great, secured and well kept. The prices are good and reasonable as well. I recommend this self-storage facility.
Very respectful and accommodating. Great service.
Neil gave us such a great service! Although we went at the end of day he was still in great spirits to explain us everything we needed to know and showed us the space we wanted. The storage spaces themselves are clean and well kept, and you pay a lesser price than most— highly recommend!
Dajea (excuse me if I spelled it wrong and Nicole were incredible!! Talk about great prices, professionalism, excellence, kindness and being knowledgeable!! I highly recommend Extra Space. They truly went above and beyond and are an asset to the company!!! 5 stars.
It was very clean was my first observation. The young man was very nice and helpful. Although he was by himself and he kept getting customers he remained very calm and courteous to each person. Thats called good customer service!
I came in looking for a storage unit and both representatives on duty were very friendly, patient and knowledgeable. I appreciate this a lot as a local business owner. Highly recommend for your storage needs especially with their great promotions.
Came to this location from a referral I met with a women named Dejea she was amazing helped me and answered all my needs
Thank you so much to Deja! She made my experience at Extra Space Storage amazing. The process was smooth and easy. She showed me all the units and was able to provide me with the information I needed when asked. Very professional and very kind. I recommend this place if you’re looking for a unit to rent!!
They gave me a good value for a unit and assessed the right size I need
Those two gentlemen were very patient when I was inquiring for a unit. And they showed me each unit size to help me decide better
Great help explain everything clearly they made the move in easy. They did a great job with my experience. 👍🏼
Office staff is very friendly and helpful. The facility is clean and safe. And the prices are better than places downtown... What more could you ask for!?Oh and if you book online you get better rates.
Highly recommended using storage here . Great Service
Great facility! Very clean and I really appreciated the service there. Would recommend highly.
Needed some extra space and found it at Extra Space storage. I did the rapid rental online, which I recommend (do it weekdays, during business hours). My first time trying to get in the gate using my gate code was frustrating. When I went the next day, the computer system was down, but that wasnt a problem for Robert. Robert was able to still assist me with gaining access to my rental space and personally showing me its location and showing how to secure it with the complimentary lock. Thanks Robert, for being personable and for being efficient and professional!
Once Deja arrive to this facility, I seen a major change. She very helpful and means what she says, when she say something will be done. Not only is she helpful but she very professional!! She keep the property safe by making sure everyone follow the policy and procedures about wearing masks! Good Job and hoping to seeing her more !
I am extremely pleased with my experience with Extra Space Storage. Wonderful staff and exceptional value.
Very informative, seen enough different sizes so as to make an informed decision as to my rental. Very pleasant once waiting in the distancing line totally worth it.
Excellent customer service! Very helpful.
My experience at Extra Space Storage was a pleasant and enlightening one. Ms. Deja Klement was informative and very helpful thereby making my trip to the establishment worthwhile.
Deja was knowledgeable in all the types of units but she right away got my point. accommodating to my questions and precise. Just what I all wanted. Thanks
Great place, great rates, always clean. Staff always attentive with any questions.
Robert was awesome at assisting myself and a family member with purchasing two storage units. He was kind, patient, and knowledgeable in recommending us to a storage unit that was the perfect fit and price for our items. I would recommend anyone to extra storage space because how well Robert helped us.
Great customer service. Will recommend everyone!
Robert is very professional and all around amazing guy. He displayed the best use of his skill and experience. We appreciate the excellent service he gave us. I’m recommending this company to everyone for all kind of storage services.
After shopping for a storage space for about 3 weeks I finally had success finding an affordable and safe/clean storage space thanks to Robert from Extra Storage who was extremely helpful and knowledgeable about everything we needed. He had the answers before I was able to ask my questions.I can only recommend Robert!! Ask for him and only him when you get there.(I would give 6 stars but there’s only 5 available )
Robert was absolutely amazing! He was very kind and helpful to me with my unit. I don’t know what I would have done without his help. Thank you again!
They will randomly up the rent on you, my rent went from $116 total per month to over $200. Absolutely ridiculous that they would do this on my third month of renting a unit. I will never use this facility again.
Friendly staff. Gave me the correct information. Convenient location.
Robert was very helpful, courteous. Very knowledgeable of different units, prices. Very fast service. Great Person!!! Best Storage Manager I’ve ever met!!!
Nice location ...reps took time to show facility ....
The staff was very helpful with unit sizing and very nice.
Thank you Josh for all your help and professionalism. If you need help ask for Josh and you wont be disappointed....Keep up the great work.
We were in a bind and they were great to work with. Clean space quick service. Thanks again for everything..
This is my first time renting a storage unit and upon arrival Deja was very helpful, knowledgeable, and punctual from beginning to end. I appreciate customer service in aspects in which it was handled and by way of Deja. We picked a unit based on my storage capacity and found the best option pricing wise and explained the contract to me in easy understanding. Paid, gave me the keys and I was on my way! If you find someone as helpful as Deja, appreciate them!
Robert was a great help in securing a self storage space for me. He asked questions to ensure I obtained to proper size space and was very patient in explaining everything. Very professional and customer oriented. Robert is a great asset for the Extra Space brand.
I keep all my stuff here its very nice 🙂
Deja was Great . I will definitely be back closer to move in date !
Robert was extremely helpful. Joshua was friendly. These guys made me feel great renting with them & ESS!!!
Deja was great . Had all the answers to each of my questions. 5 stars for her .
Robert was very helpful, polite. Very detailed. Mario was a great help as well. Team here is awesome...
Robert was exceptional. Attentive and patient and knowledgeable. I only went through with my purchase because he helped me so throughly. I am transitioning from another storage and his help is what i needed to feel secure about the move to extra space. Extra space is my new storage home.
Robert was amazing he was quick and efficient when helping me w storage explaining everything in detail ! It was great to receive help when it’s needed, If you ever need help ask for Robert !
Great experience and excellent staff. Ron made the sign up process extremely easy. Highly recommended.
Robert was very helpful, answered all my questions, was very nice and lifted up my spirits about renting a storage unit. Thank you so much! Would definitely recommend their services (:
Robert was excellent in helping me with transfer of my unit. I recommend if anyone needs a unit at this location ask for ROBERT!!!!
I made my reservation and payment online as I didn’t want to have the hassle of having to wait etc when I got to the office. All I had to do was provide my ID and Robert showed me how to use the gate and brought me to my storage unit. I appreciated it, truly. He seems very knowledgeable too. I loved how courteous he was, you don’t get that many people. So that’s a plus.
Had a great experience at Extra Space storage with Robert, the manager. The place is spotless and well run. Robert walked us through the facility and our space. He was very thorough and clear about everything we needed to know. Great experience, great price too. Highly recommend them.
The gentleman at the front desk, Neil, was extremely helpful.
Mario was very detailed, friendly! He showed me 3 sizes, elevators without a problem. Manager Robert was awesome with rental process.
Great customer Service. Thank you so much Ron! Very helpful!
I attempted to rent here 2 years ago, because I was moving in across the street, and want to move my storage closet to my new home. However, I was in and was greeted by a very rude and aggressive man, needless to say I never rent from him.So now I’m in the need of a larger unit now, so I said let me give it another try, and lucky for me when I walked in I was greeted by Robert this time around.Robert was amazing! I could not have asked for better service. His service allowed me to easily make the decision to rent from Extra Space Storage. He is an asset to your company! #BestCustomerService
Robert was very helpful and thorough with the size of the unit I was getting and also, explaining all the details of keeping my things safe.
Robert is so professional and fast and friendly! He is like an Octopus, he was on 3 store phones at the same time, taking payments at the same time & helping me with my rental process all at once. He is Superman of ESS!!!!! I would recommend Robert & this site to EVERYONE!!!!
Our guide robert was excellent and very detailed with information. Was glad he was able to show us around and answer all of our questions!! Made the experience so much better!
Robert was happy to help me with everything I needed. He also was kind enough to show me another unit because I thought the first one was too small. Heaven escorted ne to the elevator and brought me a dolly so I wouldnt have to carry my bags
Robert was awesome! He was quick, helpful, best customer service I have ever received in my life. Totally recommend this facility. Robert is a very outstanding Manager!
They have always taken care of me and also very helpful me. I appreciate everyone here
Mario was so helpful. Manager Robert was so professional. I will recommend this facility to everyone.
Manager Robert was so helpful and professional, very understanding during these extremely hard times. Hes the MAN. ESS, you have an excellent Manager on your team.
Robert was so patient showing us different size units! Very great customer service!
Robert was amazing! He even helped me bring over some poles I forgot. Thank you so much for being so helpful.
Robert was simple amazing. Very helpful in helping me select the correct size unit. He was very professional and kind. Will definitely use this facility again 👍🏽👍🏽👍🏽
Robert and Mario were so kind. They were helpful. Great facility professional!!!
My husband and I were assisted today by Robert. He was fantastic! Polite, jovial and very accommodating. He showed us all the storage size options we asked to see, quickly helped us through our paperwork, showed us how to operate the facility gate and storage room gate as well as sweeping it out for us. First Class Service!
Robert was great in assisting us with showing us units & prices. Great Manager.
Customer Service was excellent, he was very helpful and attentive
Robert good person god to talk while need a help best costumer service
Robert service was great very helpful and attentive made the process easy and fast.
Robert, the manager, was very helpful and ready to assist every time we came to my unit
Robert was extremely helpful. He was quick with the rental process and explained everything in full detail. I would recommend this facility to everyone!!!
Wonderful service! One of the employees, Mario, helped me get acquainted with the facility and showed me how to navigate the space. He was very friendly, patient, and funny. He was extremely helpful!!
Robert was so helpful in guiding us as we visited our storage. He assisted in getting me my passcode for the door and gave helpful reminders on how to access the storage. His professionalism and kindness was so appreciated. Thank you, Robert!
Robert was very helpful he looked out for me and my family and Im very thankful for his service
Mario explained everything to me in detail, he explained the process of rental and hours of operation. Manager Robert was a superstar in office, very helpful and honest
Managers Robert and Neil were great in assisting my needs!!! Thanks
Robert was so understanding with the issues we are going through! Very kind and friendly! Will recommend this location!
Robert was very helpful, fast & accommodating. I originally was planning to make reservation online but was very happy that I chose to do it in person with Robert ☺️👍🏻
Robert was so helpful in explaining the whole process, letting us know prices and how the storage method works. Thank you so much !
Robert was so helpful and very patient with me. He explained everything so thoroughly. Highly recommend!!
Mario was helpful. Manager Robert was Super. Great team, they are the BEST!!!
Saw a great special online so my boyfriend and I decided to check it out. We were assisted by Mario who was super helpful and informative. The area is gated and a code is required to get in so I felt this space was safe. We ended up buying the unit! Definitely recommend this place for those who are looking for extra storage.
Managers Robert & Ron were excellent and great. Very professional and helpful!!! Best Managers at Extra Space Ive dealt with!!!!!
What a great experience I had with Robert. He made the rental process go smoothly & fast especially me being in a rush. He was really detailed! I would recommend this site to everyone. Jersey City ROCKS!!!
Ron was very polite and helpful, building is a bit older but looked maintained
Robert was great help today glad I picked extra space....he made everything so easy for me..thank u n god bless
Robert was very kind and helpful. Robert came with his lunch, didnt eat to take care of my rental! Hes the BEST!!!
Mario was professional and courteous! Robert was amazing with the rental process! Bonnie & clyde of extra space!!!
Ron was a great help and super patient. Great work
Robert, Deja & Neil were great in showing units, rental & were fast and professional!!! Thanks
Robert was a great and the service was exceptional.. he went above and beyond ask for him and you wont be disappointed
JACKENSY MADE MY STORAGE EXPERIENCE EXCEPTIONAL, I HAVE NOT HAD THIS CUSTOMER SERVICE EXPERIENCE IN A WHILE THANK YOU.
Robert, Ron & New Manager Joshua are the Best!!! All worked as a great team, fast & efficient!!! I would recommend this facility to everyone!!!!
Manager Robert is such a wonderful and understanding individual. He is the man!!!
Robert is wonderful! Neil is great! Awesome team!!!
Robert was very helpful and really helped me out with everything. I’m planning a move and I’m currently out of state so I need to get everything done in one day and Robert was accommodating and professional.If you need help ask for Robert when you call.