Wow, what an Incredible Customer Service Team!! Thank you so, so much Jamie, Merlin, and Omar for helping us with the process of buying our New Dream vehicle so easy and fun. We LOVE our new 2021 Scarlet Red Rogue SV!! Your The BEST!!❤️

Thank you so much Peter for your help!!! Whenever I came in for service Peter would always make sure that I was comfortable and any questions that I had were answered. Great customer service!!!!! Very nice guy!!! Always a big help.Today I buy my leased car and he was a big help. He made sure I was comfortable with my decision and satisfied. Peter listened to my needs answered all questions and concerns of mine. Make sure if your looking for a car to come see Peter.

Jose was amazing. Went in and told him exactly what I was looking for and he gave me just that. He worked with exactly what I said, very thankful for the service and help. Definitely go in and see Jose.

I had the pleasure of buying a car from Peter Sakleh. Nothing but a great experience with Peter. Very easy going, easy to talk to, and treats you with integrity and respect. Definitely recommend Peter and look forward to doing more business with him in the future.

Juan, Merlin, and Jose were fantastic! Got me the best interest rate I could find anywhere, got me in a better vehicle than I was looking at anywhere else, and made the entire process as smooth and painless as possible. I will only come here for all future vehicles.

Thank you Jose and management at Thomas Nissan. We have never purchased a new vehicle and Jose made it so easy and comprehensive! We love our new Nissan Rogue ♥️ Definitely recommend!!

Great dealership experience with my salesman Jose Barrera, he did an awesome job by making my purchase fast and easy. He even went further by helping me drop my second vehicle at my address after the purchase was complete. Thomas Nissan of Joliet has a unique environmental friendliness and a place I will highly recommend for everyone but look for Jose Barrera😊

Jose was the best !! It was my first time getting a new car and he really helped throughout the whole process. He made sure I understood everything and answered any questions I had. Totally recommend this dealership to any friends and family I have because everyone is so helpful! Would give it more stars if I could !!

Jose Barrera really helped us out on buying a new Titan. Great offers, really nice, respectful and was patient with us. Recommend this place !

Sales associate Peter Sakleh was very courteous and professional! He gave me multiple car options to look at and I feel I made a wonderful decision with his assistance. The process was flawless! I was literally in and out in a couple of hours. If you go to Thomas Nissan be sure to ask for Peter if youre looking for excellent customer service!

Great customer service, got helped out by Francisco. First day I came to check out the lot, he never pressed me about leaving with something that same day. Just heard me out and answered some questions of mine. Came back later on after going to several other dealerships. Ended up leaving with a car. Great customer service here and left with a great deal! Definitely recommend this dealership AND help from Francisco!

Francisco is the best! He told us immediately when the car was on the lot. We came over, he assisted us as soon as we pulled in. Didn’t even have to get out of the car. Also, I was with my dad, he has mobility challenges, Francisco was very patient and generous. I came back and he assisted me again. He’s the only one I want to speak to now, because he handled business so well.

I came in to Nissan for a repair on a part of my vehicle that had been recalled. The service was free, so I thought. Andrew then asked me if I wanted a transmission flush because I hadn’t gotten one. I agreed to just that for $190 and was told it would be an hour, hour and a half max. Here’s where the problem begin. My appointment was at 9:45am. I left around 10:15 and told Andrew I would be back at noon. I got back to Andrew stating that my bumper completely fell off but it was damaged anyway…. (my side had been scrapped but it wasn’t FALLING off, and hasn’t after hitting bumps or whatever) I also did not get my car back until 1pm. At that point, my cost was $240. $50 more than what I was told. I told Andrew that wasn’t what he told me my cost was and he begin to come up with lies about taxes, fees and tools used on my car…… WHY are customers paying for the tools YOU ALL use. I already hated going to my dealership for things regarding my car because it’s countless places that do better jobs for cheaper but I would NEVER step foot in that Nissan dealership again. I don’t care if my whole car is falling apart, I’ll just take it to junk yard. Every time I come there it’s an issue, they are liars and that was the last straw.

We were once again very pleased with our salesperson Peter Sakleh. Peter is professional, friendly and very knowledgeable. We would continue to use Peter as our salesperson for all future dealings.However, the dealership itself seemed to have changed in the past three years. The general manager, the finance manager and even the cashier acted as if we were a bother and wasting their time. Had it not been for Peter, we probably would have gone elsewhere.Thank you, Peter!!

Edit: Service Manager Mike called me and was absolutely amazing! He is taking my car in tomorrow morning. Also fixed the error w/ the deal I was not given for my oil change. I greatly appreciate him going out of his way to make sure I was feeling safe in my car! Thank you Mike! I truly appreciate your assistance and service!I have called Anthony R. 3x and left messages for him to call me back. The 1st time was regarding the oil change/tire rotation deal I wasn’t given when I received the service which is on the website. The other 2 calls where regarding the issues about my car. I received service on 7/21/21 today is 7/26/21 I haven’t heard from anyone at Thomas Nissan of Joliet!

I came into Nissan earlier today without an appointment looking to schedule one. Anthony from the service department was extremely helping in getting me all set up for an oil change on my car and also helping me out with a replacement part I had needed for my car. The service from these guys are A1 and I definitely recommend getting any Nissan services you may need through this dealership!

Thank you, Peter Sakleh for your professional & personal assistance with the purchase of my husband, Eds brand new 2022 Nissan Frontier! Peter definatly made our experience of this major purchase as smooth & comfortable as possible. We also appreciate his offer to be there for us in the future!

I bought a new car two weeks ago from Thomas Nissan Joliet. My salesman Peter was absolutely amazing. I got the car I wanted and my payments are what I expected. This is the second car I’ve purchased from Thomas Nissan. I’m very happy with my purchase.

Ive bought 3 vehicles here and traded in one, from Jose Barrera, and the awesome finance team..each and every time I was treated well, kept informed, walked me through the process and answered all my questions..and each time left with a beautiful vehicle with bumper to bumper warrantys..Jose Barrera is a professional and a stand up guy who treats his customers like family..and goes the extra mile to make sure everyone is happy and leaves with their vehicle of choice every time! I never need to go anywhere else for a vehicle..Thomas Nissan of Joliet ROCKS!!

Francisco is an amazing salesperson! I was in and out of the dealership in two hours! Compared to other dealerships I have dealt with in the past. Highly recommend!

Worked with Peter Sakleh which I believe I worked with him before. I told him what I was looking for and how much I had to spend and he helped me find a great car at a great price. He was very thorough with explaining everything through the whole process. He explained to me in detail how everything worked on the vehicle. An all around great experience.

Michelle and I went in to just look around to get an idea for what we might like. We seen the Nissan kick. So, we met Peter our salesman and he answered all the questions we had about the vehicle and the one he didnt he went back to the service department and talked to the mechanics to ask them about any possible mechanical problems. We told Peter the highest we could go with monthly payments. Michelle and I fell in love with the kick and he really worked to get us down to our desired monthly payment. We were really happy with the first time we bought our van 9 years ago and even happier with our experience this time. Thank you to Peter and the finance team for working with us to get us in to the Nissan kick that we know we will love owning.

Service is spectacular. Anthony in the service department helped me out with some questions I had for my 2010 Altima and pointed me in the right direction. Thanks again!

Jorge went above and beyond to be accommodating. Answered all questions and was very helpful. Great experience.

Francisco zambrano best customer service this is my second car buying from him always super nice very helpful come shop here

GEORGE IS THE MAN! Came in thinking I’d never leave the lot in a car period very sad…. He made it happen told him a few features I like I now have a 2021 Sentra. I was in tears! During the process it was near impossible to get financed due to credit issues… well they made it happen! Never was big on Sentra but Nissan went over the top with 2021! I go in and visit I’m not just another customer, George remembers me as a person it’s like a family there! Amazing people reassuring always!

We worked with Peter Sakleh, and he was great through the whole process. I normally dread car shopping, but he put me at ease. He worked with us on our trade-in, financing, and made sure we knew how to use all the new features on our car. He even showed us the service department, and parts/accessories counter. This is my first Nissan, and I love it!

I am very pleased with the service dept. kept me informed of everything that was done and needed attention. Great job.

I’m proud to say I was a customer from this dealership. It started as soon as I walked into the service department Anthony welcomed me in and I probably was in the room for 2 minutes and he helped me figure out exactly what I needed and I was in and out quickly

Anthony R. was my services rep. Anthony walked my vehicle, asked me questions, asked if I wanted the onsite car wash and shared that the dryer could leave spots (he didnt have to say that and I appreciated his attention to that detail that could be a deal breaker for some), My email coupon was honored, he gave me an estimated time for when the car would be ready and then found me to give me updates. My car was ready in about an hour (less time than Anthony and I anticipated), Anthony walked me through the paperwork and I am looking forward to my next appointment with him as my rep.

Peter was very helpful and very straightforward. He took his time to explain everything and made sure I got a fair deal.

10/10 experience everyone was very helpful and thorough with what I needed done on my car

Pete was very helpful with me getting my first car I was very thankful for his help

Outstanding service due to friendly staff, explained identified problems, clean facility, and Covid restrictions observed.

I will not be coming back to this place. They have either new people or management and they have horrible customer service. The old crew was better. Will not buy another car from this place or ever get it serviced again. I had an appointment and they had me in there for 2 and half hours. They was mad cause i had my check engine diagnosed by auto zone so they couldnt charge me more and lie about oh it is a canister valve. The service manager told me that it was my transmission but if he had my car he wouldnt do nothing to it. So right there i knew he was lying. I just paid the car off and put 1500 dollars into it at nissan last year. I took it to merlins yesterday they cleared the code P0456. I just have a feeling they want my car back since its a car shortage. But it sucks that dealerships be dishonest to people the that pays off cars, or even still brings it to service. This place use to be good not anymore.

I had a great salesman, Peter.Very knowledgeable and helpful. Definitely has my business!!! Thank you again, Peter.

No problem getting a appointment for the recall. Came there took care of me and rather quick way and happy with the work along with the treatment.

Horrible, constantly repeating myself. Whats the point of an electronic system if it doesnt save info? Also, I asked multiple times to chg my husband to secondary. What happens? He gets all the notifications/updates. And the manner in which my car was handled as it pertained to timeliness was terrible.

My car buying experience was excellent, thanks to Merlín franco sales manager . He was efficient and thorough from my first phone call. The appointment was smooth and Ben finance manager was very knowledgeable. He listened and that was so important. Jaime got me in a fantastic car at the right price. He communicated with the Merlín and I truly felt like he advocated on my behalf to get me where I needed to be. Jaime was also great to work with. This team was definitely solid. I am a very satisfied customer, and will be for years to come. Thank you Thimas nissan team the best on Joliet come see this guys …..

I truly cant say enough wonderful things about Thomas Nissan and my salesman, Jorge Nieves. He was EXCELLENT. Jorge did more than just sell me a car. He listened to me. He made sure I knew everything there was to know about my new car. I cant say enough wonderful things about him.Too, days before I purchased the car, I had been texting with him quite a bit about what I had been looking for. He was always quick to reply. I appreciated being able to communicate with him that way as it saved some time at the dealership on the day of my purchase.My husband and I would most certainly buy from Thomas Nissan and Jorge again and plan/hope to be lifelong customers of theirs. (Actually, we bought a second car from this week even.)

Anthony went above and beyond to be accommodating. Very gracious. Very kind. He gets a 5 star review.

I got an oil change. I appreciated Thomas Nissan honored another dealership’s coupon!

Anthony and Andrew were great to work with. Had a not so good experience my first time there to service the car I bought from there. Anthony and Andrew made me change my mind. Will be returning for future services.

I want to Thomas Nissan in Joliet to buy car for my daughter, the sales man MR. Peter was a great advisor to us and we buy car, we are very Happy with high level of customer service.Thank you Peter

Jorge was great, super friendly and helpful. Wanting to help me get the car I really wanted and I feel at home and like part of the family. This is my second car I have bought from this dealership and Ive been satisfied both times

The dealer ship has been wonderful and our whole experience with them has been fabulous. Amanda our Sales rep was incredible and worked great with my young daughter who was a first time car buys. And the Sale manager was just as kind.The service department: Their communications was great as well. The text reminders of appointment where very clear and great to have. They did all they could to review the heating issue in our new kicks and guided us on where to go with our unsolved issue. Both the service desk assistant and the manager followed up with us to explain the problem to be sure we fully understood what out heating/air conditioning issue was. Could not ask for better follow up and customer service.We are disappointed with the brand new car though. The heating/Air conditioning system is not working properly and it looks as though is is an operating issue with all new Kicks. The dealer ship tested other new Kicks on the lot and the are operating the same odd way. The entire heating system is not regulating correctly. This needs to be look at via Nissan corporate offices to get a fix for all Kicks and do a recall as soon as possible.

Excellent customer service! Peter was patient with us and got us the price we were looking for.

Went to Thomas Nissan got a Great deal on new rogue. The salesman Courtney and floor manager Edde were fantastic! We made the deal that was fair with trade in and was out the door with my new car in under2 hours! What a great experience! Dealer for life won me for sure!

It has been a while since I have purchased a car on my own. Peter made this experience so much less painful than I anticipated. He was so easy to work with and genuinely a nice person. As long as Peter is there and I continue to love the Nissan products, I will be back and referring people to him!!!

Service work on my Nissan, completed in a timely manner.

Excellent Customer Service 😁. It was a BLESSING working with Anthony in the service department. 👏

Anthony in service is absolutely excellent! He is always kind, attentive, and understanding. He makes everything easy and explains all the details of every service done to your car. An amazing and outstanding employee, I would recommend going to him.

Anthony R. was extremely accommodating when I showed up without an appointment. I was provided a loaner vehicle while they repaired my car. This is how they are all the time at this location...greatly appreciating the quality of customer service!

The staff were very friendly and helpful with details. I was able to buy my first car and received all the help I need. Marco was very helpful in translating in Spanish to help my mother understand the process and get all questions answered! Would highly recommend!

The customer service of the Service Department here is terrible. I called on a Tuesday (7/6) and left a VM. Also called the mainline and they said service would get back to me. By Friday (7/9) no call so I figured they were busy servicing vehicles. I leave another voice-mail. 7 days later no call back. Our 2014 Nissan stops accelerating on the highway and we have to pull over. We want Nissan to check this out as its a safety issue. Two thumbs down.

The sales agent, Jose and the manager, Juan, were both very helpful and accommodating. They were able to help me get the vehicle that was fit for my budget & my needs. I definitely recommend Thomas Nissan of Joliet. That was my quickest car purchase ever...

We had a wonderful experience buying from Thomas Nissan Joliet. Everything was incredibly fast and efficient. Marco was an amazing sales person, and his friendliness really made me feel comfortable enough to give my business here! Overall, a 10/10 experience.

Went in for airbag. Everyone there was really professional.

Shiny vehicles here and high quality! Service department a plus here too! Talk with my friend Jose, tell him Marcelino, II referred you! He is a great salesperson!!!

Last Saturday was my first time buying a car from a dealer and it was possible thanks to Jose barrera, he made my experience pleasant the whole time and easy i was able to take the car i had in mind since i arrived there, i left so happy and satisfied, 💯💯 recommended if you looking for your next vehicle this is the place you go to and ask for Jose👍🏼

So unprofessional, always have problems with them when it comes to taking In my car. Biggest regret on purchasing my car from them. Never again do not recommend.

Hi, met JP (Justin P), same as my initials. He welcomed me with open arms and assured me the situation would be taken care of. Well, it did! I left very happy with the situation at hand and have not yet had any problems since my visit. I was mad because I came twice but he took care of me once I had everything you needed from me. Glad to have worked with JP as a representative of Thomas Nissan of Joliet. Hope to not see you soon unless I can get another vehicle, haha

Anthony R had extremely friendly customer service which I appreciate, being a salesman myself thats super important to me. He went over everything with me that would assure my car was up to date with all maintenance. I always feel secure when I have nissan certified mechanics working on my car. I drive alot for my job and its a nice piece of mind .

Super great and easy experience Amanda make buy a vehicle so easy and she have a answer for all my questions 💪 great service 💪

Jorge helped me out so much!! If you need anything ask for him! Felt really taken care of.

Great people to work with. Had a transmission issue so i took the car, from the start to end, Justin at the service center was really helpful. He spent a ton of time working with the extended warranty people to get the work all figured out for about 3 weeks. Once everything was set with the warranty people, they were able to get the transmission replaced in 2 days. Highly recommended!!Had oil change and some recalls fixed here, great people to work with. They gave me a loner car while the work was being performed for free.

First i was contacted about having to do a diagnostic but not told how much i also was NOTadvised that my service contract had just expired and that my oil change now had a charge and finally i was NOT called or advised that the technician was balancing the tiresI had requested of the sales manager to have the service manager call meMy appointment was for 10am at 5pm i called to find out the status and then found out the car was already and there was a 285.00 charge for service that i thought most of it was covered by a service contract and or extended warranty.

Mike in the service department has, for the second time, taken excellent care of us. His explanation made sense, and he gave me the feeling(by researching comparable, but cheaper parts) that he was trying his best to lower the significant repair bill of $3,800.

No stars. Long standing customer just lost. Dealership switched over their computer software and no track of my oil change service package. No oil change. No proof of purchase in the system. THOMAS NISSAN DEALERSHIP in Joliet.. what a fail. Not happy!!!!

Mike the manager there was amazing! Since the whole pandemic is going on, they had new protocols in place and I hadnt made an appointment for an oil change. He was still able to squeeze me in and get it done for me. Very nice and very pleasant atmosphere overall! Will be coming back again.

I wasnt excited about having to service my vehicle because I am on a tight budget. I was pleasantly overwhelmed by the financial accommodations and affable/knowledgeable staff who assisted me. Specifically, Justin P. and Connie of the service dept., Ryan, the service technician who did the work, and Peter from sales who was kind enough to chat with me while I waited. They were efficient and did exemplary service, thank you all at Thomas Nissan!

The best customer service any dealer can ever provide. Sales rep Amanda Ortiz was above and beyond pleasant and professional, if I need a car again I will go back to Thomas Nissan and specifically work with Amanda. . The finance rep Alberto provided a wonderful service. The management and the staff were greeting us every time they passed by us and ask if we needed help.Thomas Nissan ——- you are the best

Brought in my Maxima on 1/4/21 for an oil change, the service manager was the initial person who i dealt with. I Went in as a walk-in but was told I needed an appointment. Fine, I made an appointment for 2 days later for an oil change & a recall. I got an email confirmation but noticed the service manager had added TIRE ROTATION onto the appointment even though I did not ask for this service, I had already got the tire rotation done else where 2 weeks prior.Came back 2 days later and dropped of my vehicle for repair and oil change. I told the advisor I did not want the tire rotation because it was already done. No problem right? I Come back to pick up my car and after paying and reviewing my invoice didnt add up, they STILL performed the tire rotation and wanted to charge me. The cashier was nice to me and said if anything is incorrect we can refund it after she gets approval. I spoke with the manager and he blamed it on a new hire and offered me a credit (NOT A REFUND). WHY WOULD I WANT A CREDIT!? Finally the nice cashier said she would refund me, and all he said was if you wanna refund him go ahead and walked away. I was never offered for them rotate my tires back to normal or anything for this inconvenience. Now I have to take time out of my day yet again to rotate them back to how they were for their screw up. Not only is this wasting my time its costing me money. I will never step foot into this dealership again nor do I recommend anyone getting service done here. Take the drive and go else where, not worth the headaches.

My experience was great from the first conversation i had with Amanda. She was very attenuative, professional and knowledgeable. Once i met her she was very well prepared to make my visit great. The finance manager Frank worked very hard to get a deal done beyond my expectation..

I dont even live in Joliet anymore, but I still come out here when I need help with my car. Totally worth the drive to be around friendly people willing to help. Tony is amazing: service with a smile, great attitude, knowledgeable, etc. Ive dealt with 2 other nissan dealerships and service departments and was EXTREMELY disappointed. Tony was able to empathize and talk me off the proverbial ledge. Its always nice to be greeted and work with people who are happy.

Very polite and informative and keeps you posted on progress with your vehicle at all times

Great Team here at Thomas Nissan of Joliet; from Sales to Management! Both Marco and Jevon in Sales helped My Mother In Law with her New Maxima, and Merlin definitely went out of his way w/ her Trade in! Thank you guys!!

Very helpful. I was not happy with the vehicle I was in so I wanted a change. I am loving my new altima and the whole staff are thomas nissan made it a great car buying experience

The overall experience was average. I first worked with Amanda who told me I would be given a $500 credit for my trade-in, which was a lie. The trade-in allowance was $860. I also told Amanda I was prepared to pay in total $1000 in total including the trade-in allowance down payment. I was switched over to Peter later in the process who was a very kind and considerate young man and I am sure did not know of the blatant lies that had been told to me. I had also explained to Amanda that I needed to stay around $350 for a car payment in which she stated that was and I quote totally doable. So, while I did walk away with a car, I was still lied too, did not get the payment I needed for my budget, but learned some valuable life lessons. While Peter did an outstanding job, I am pretty sure I will have no use for this company again due to the straight out lie. I have already advised my daughter and her husband to look elsewhere where moral standards are a little higher. As you know, when one person in the family gets a new car, car fever spreads quickly. I was there a total of 6 hours and it was closing time, so no I did not take time to read all the forms. Bet you next time I do. And I will never again buy a car unless I get the car payment I want. So, in six months when I trade this vehicle in, it will not be with Thomas Nissan.Thanks,Angela Smith

We purchased a 2020 Nissan Altima yesterday from Sergio. He was very kind, prompt in returning our call and went out of his way to make sure we were taken care of after a bad experience earlier in the morning at a different Nissan Dealership. He knew what we were looking for, what our maximum budget was and did everything in his power to find something that would work for us. No BS, no hassling, just a very nice many doing his job. While Joliet is over a 3.5 hour drive for us, we will look at Thomas Nissan first the next time we are in the market for a vehicle. First class general manager, finance department and sales team!! Job well done, you made us feel like we were a part of your family.

THANK YOU PETE!! You were amazing helping buy a car probably in record time. I appreciate your kindness and patience. I will be referring my friends and family and will continue to do my future car purchases with you. Thank you again!

Thorough but easy service, quality product.

My first and last time servicing my vehicle here which sucks because the next closest infiniti/nissan dealer is in orland. Had an oil change for 1:30. Utilized the shuttle service to get back to work close by and intended to just pick it up on my break after a few hours. I gave them a call around 4:30 to get an estimated Eta as to when my vehicle would be ready. They placed me on a brief hold and responded the tech said he will have it done by closing time. I could work there for you guys, answer phones and tell that to every oil change customer, i would surely hope itd be done by close. It wasnt done until 6pm. Defeats the purpose of an appointment if you really think about it. I understand being backed up but to make me wait 5 hours for an oil change and then still charge me full price? Im good on this service dep.

The representative was very attentive and quick. Listened to my concerns and figured out the issue, they didn’t gaslight the issue my car was having like a different Nissan location did. Great customer service from all staff members.

I got the new car from Thomas Nissan today. Excellent service, very professional and easy to work with. Special thanks to Jose B.

Ryan S the mechanic went above and beyond to help me out with an issue I had. He even stayed after his shift to do so. They have great customer service and so incredibly helpful.

Moo Best Salesman that came across and I met I love my car Recommend Thomas Nissan.

Service Department has been getting worse and worse over the last few years. Revolving door for service managers. They had my car for a week and wouldnt return calls in order for me to pick it up. Justin always had excuses and even lied about running diagnostics. Charged me $177 adn told me they didnt find anything. Took my car to Hawkinson Nissan in Matteson to find competent and friendly staff. They ran the diagnostics and found and fixed the problem in a few hours! I called Greg Thomas, a supposed manager, and he couldnt care less. Never going back.

Mike in service really went over and beyond to make sure that my vehicle was taken care of. There was an outage due a storm, he moved my car to another facility and ask the mechanic that was doing the work to come in on his off day to finish my brake job. Now that is service. I really appreciate you all and I will be back for other service needs.

I told them a few small things and asked them if they could look at them. They did and fixed them. They actually Had a better price on my tires then other places. Very happy with them

I originally bought my Nissan Altima at Thomas Nissan and Jose was super friendly during the process. But I switched to Bill Kay Nissan (way better).When I was having a continuous ticking noise coming from my front left tire, I took it in to have it checked. I was told that it was because I didn’t have “Nissan Certified Pads and Rotors”. Then they proceed to tell me that I needed to spend over $600 to have all of them replaced even though the front Pads and rotors were brand new. This was not my tipping point though.Then when I was considering turning my car in and getting a new car, the sales team asked me if I wanted to check my credit to see if I would even qualify. THEY DID NOT MENTION THAT THEY WERE APPLYING FOR LOANS FOR ME. Also they had me test drive the Nissan Kicks to see if I liked that despite telling them that I do not want a Nissan car anymore. I absolutely hated that car and told the sales guy that. So I left and went home.A couple of days later, I started receiving emails and documents in the mail that I did not qualify for a loan and others saying I have qualified. ALL OF THE LOANS WERE FOR THE NISSAN KICKS, WHICH I STATED THAT I DID NOT LIKE THAT CAR AND WOULD NEVER PURCHASE IT. I never applied for a loan. I was told they just wanted to check my credit. Months go by and I have gotten over 10 documents for my loans. Of course this shows up on my credit.These sales people need to be transparent and the service department are just in it for the money in my opinion. I do not recommend this dealership.

I brought my car in because there was some shaking in my steering wheel they diagnosed it was my tires and had OEM tires on and aligned the next day cheaper than discount tire or anywhere else I had looked.Very fast work great pricing and I was at work and unable to pick up my car during business hours so they delivered my car to me for free. Would recommend to anyone who needs repairs

Wanted to have a spoiler installed on my 2020 Maxima. Brought it in for an estimate and had the work completed the following week. Tom is great!! Honest and professional. Everything you want when dealing with a body shop. Thank you for the quality work. I would definitely recommend Tom and his team for any bodywork.

Friendly efficient staff. Was done when they said it would be. If i was to get a different car id definitely go there.

Mr.Sergio is the man! Thanks a lot for your help and the Thomas Nissan team!

Virgilie and Sam were very helpful. Love my new Nissan Rogue Sport. Great customer service, I will recommend Virgilie as a sales associate to anyone in the market for a new or pre owned vehicle.

This was my second experience with Amanda at Thomas Nissan and she is by far the best person i have worked with during my car buying experience. From the moment i walked in her goal was to get me into the car i wanted. Her upbeat and positive personality is what sets her apart from the rest. Thomas Nissan is very lucky to have her and i am blessed to have worked with her. The managers there are great as well. I had spoke with Eddie a couple times and his goal was to get me what i wanted with saving me the most money and he would do everything he could to make it right! I am so happy i made the choice to buy at Thomas Nissan and would recommend them to anyone! Amazing experience!!

Just picked up my Rogue sport. Love it. Thanks Marco

Jose in the sales department did a excellent job. I let him know what kind of car I wanted it nice and smooth process. Jose Barrera !

Thomas Nissan Joliet always provides the best service, compared to other Nissan dealers in the Greater Chicago area. Ive visited two other Nissan dealers due to distance from my place, but finally I came back to Thomas because of their great service. For example, I got lost a tiny plastic tip connected to my trunk holder, and asked to several Nissan service centers how to get it. Another place told me it was over $40 (kidding me? a tiny plastic tip), but Thomas gave it for free. I am always happy with them whenever Ive got serviced.