I walked into Rides Unlimited unsure of what I was looking for and Karl made a few suggestions that were perfect. Karl was very patient with me and gave me the time of day, unlike any help from a new car store. Karl not only sold me the best car for me but he also followed up with me a few days later to make sure I was still happy. I have never had a good experience buying a car but Karl made it comfortable and easy for me. They have great inventory and are fun and friendly. I would definitely recommend going to Rides Unlimited if youre looking for a car. Make sure you ask for Karl!
Wonderful experience, Jason is a great sales man, he helps my son to get his first car, thanks for your help
Wonderful laid back dealership that delivered. My mother was finally able to get herself an MKX. If you find yourself at this dealership ask for Jason. He was an accommodating salesman and helped finish my mother’s pre-approval and paperwork to get us down the road. Great pricing for their inventory at the time of our purchase. We recommend checking them out!! Thank you so much Jason!
Quick and easy process. Jason and Jorge were extremely knowledgeable and helpful. Will definitely be buying from them again!! Clean and reliable cars with outstanding customer service! 5 stars!
Awesome people to work with! They helped us throughout the whole process and we are so happy with our car ! Thanks guys!
Id shopped around for over two years trying to find the right deal on the right car for me, I was referred to Rides Unlimited by a close friend and I was glad I checked them out. I drove from Berwyn to check on a SUV that they had just gotten in and I was shocked to see how great the car looked and drove. I went right back to the office and purchased it. Its been almost 3 months since I made the purchase and Im VERY pleased. I highly recommend taking a chance on these guys, in my opinion you wont be disappointed.
Jason is awesome. Was honest about items he knew needed attention on the vehicle we were interested in and fixed them on the spot. Price was extremely great. Clean, honest business. Highly recommend.
Karl wilfinger was a great help! He helped me in a very timely manner and gave me great results. I was very satisfied and will return in the future!
Great experience! Really happy with the selection even in this time when it is hard to find a quality gently used vehicle. I highly recommend this dealership!
I am very disappointed with this dealership. They take months to deal with issues, they imply that they are going to help, and the man who owns the company will not directly contact you if you have an issue. He puts his salespeople in the middle and allows them to take the heat. Took 3 months to get a partial resolution - they will not resolve the issue completely.
Absolute best experience I have had buying a car.Customer service was perfect and very fast and efficient!Thank you
Quick and easy process. No hassle sales. Good location. George was helpful.
Very hard working and getting the best service 5 stars for sure ⭐️Get the job done
Im from out of state. Called spoke with jason.within 6 days,drove up drove my trk home 900 mile test drive! Very content, I will use rides unlimited from now on! Thankyou.
DO NOT WORK WITH THEM. They wasted a MONTH giving me a general runaround on a car I searched months to find. They told me the car needed a new turbo multiples times and would get back to me as soon as the car was ready. Not only did they run my credit to multiple banks aside from the ONE I requested and told me I was good to go. I call to check in and they tell me the car is sold. I couldve came out and paid cash for the car had I known how incompetent they were.
George is that guy!! Very helpful and patience. Thank you
Customer service is terrible. I found a wrangler that I was highly interested in. I’m from out of state, so I wanted the vehicle to be pre inspected before I made the trip down to purchase (was going to make an all cash purchase). I called a local auto shop to set up a pre inspection. Jason informed me someone from their dealership would drive the wrangler over the next day. The next day came and went and I didn’t hear anything back from the auto shop or dealership. Now being Saturday, the auto shop was closed so I called Rides Unlimited asking for a status update. Some guy answered the phone and when I explained the situation, he informed he needed to get ahold of Jason and would call me back in 20 minutes. Never heard back from him. Called the auto shop on Monday to ask about the inspection and they informed the vehicle was never even brought in. I then again called Rides Unlimited, spoke with a lady who told me this situation would be sorted out today and Jason would call me back. That was at 10am this morning. It’s now 3:30 and I still didn’t get that call back ……
Lacking customer service. They dont respond to online inquiries. Horrible experience
I am more than pleased with my car!!! Beautiful price and great condition. The employees are incredibly nice and respectful. when I went in there to buy the car I was actually very rude to one of the women who works there. But even though my experience was displayed everyone in the company helped me in every way I needed. I received absolutely nothing but great service a great car and Im more than pleased with my experience.
I called multiple times on Tuesday but it was busy, so I messaged thru FB Messenger and got a response over a hour later that the TRUCK IS AVALIABLE. I called a minute later to double check and finally got thru, the guy who answered said that THE TRUCK WAS SOLD! I told him that someone just told me that its available so he put me on hold, he came back and confirmed that it was in fact SOLD. I messaged back to whomever does the messaging that it was totally unprofessional and didnt get a response. I even messaged an hour later asking why the post was still up if the truck had been sold. THEY READ THE MESSAGE BUT DIDNT RESPOND UNTIL A DAY LATER (Wednesday) explaining why the phone was busy (Comcast issue) & that the VEHICLE WAS AVAILABLE. Instead of apologizing for the mix up, THEY TOLD ME TO LOOK ELSEWHERE! Had they shown some decency and tried to understand the situation I would have still purchased the truck but again they decided to be TOTALLY UNPROFESSIONAL. I recommend taking their advice - LOOK ELSEWHERE!
Got a car from them a year ago and it is an older car with alot of miles but its still runs great will definitely go back here in the future
Just wanted to say thank you to Anthony for working with us we started off bad but you still worked with us and Thank you so much. Jason I want to say also thank you for helping my wife and giving her a ride to get her car. Big Thanks to Anthony and his crew and especially Sandy for getting the paperwork and title ready.
I was very happy with my purchase. I bought a 2011 GMC Sierra from Rides Unlimited and took it to my mechanic after the purchase since I live in Michigan, and he said everything looks great. Has been 3 months and it runs strong and have had no issues! The guys were great to deal with and I thought very personable and fair. Would recommend them if you are looking for a good used vehicle.
Terrible Management, Terrible Sales Team, Terrible Communication. Untrustworthy.
Its been a nightmare! We purchased a car for our grandson. We didnt negotiate the price. Found out they didnt have a title for it as we waited 2 mths plus and no title. And we have done nothing but plow money into this piece of junk, one thing after another. So wish they would have been truthful with us.
Great service, great pricing!
Great customer service! Bought my new baby!
TERRIBLE CUSTOMER SERVICES DONT BUY FROM THEM
Me and my Dad came in and it was a smooth process we were in and out great place to purchase a car
Great service and quick efficient and professional. The car i purchased was everything I expected!
Great place to buy
Bought our sons car here 2 years ago and had a wonderful experience. We refer all of our friends who are looking for a used car here and Jason has taken great care of all of them! Many of us are repeat buyers with teen drivers in our homes. Great prices and I cant say enough great things about buying a car from Jason. His integrity shines through every step of the process.
I highly recommend that you take it to a shop before you purchase it. I was going to buy a 30,000 dollar vehicle from them. I took it to a shop that told me it had major damage to the engine. That it had been deleted and was at most worth 15,000
There is a manager at this place very very nice will work with you they have pretty decent cars and they run very well reach out to rides Unlimited one of the best places I came across in Crest Hill Illinois the managers name is Jason by chance you see something you like you might like to use my name as a referral
They were really nice and helped us right away. Got us exactly what we were looking for and even made financing very easy. I will definitely be back to purchase my next car. Highly recommend.
Professional, no frills, honest used car lot. I got a great deal on a Ford Fiesta. They worked with me a bit on price, and I drove off the lot with new plates! Great low-key, no pressure service. Highly recommended.
Just took Delivery of a 2001 Jeep Cherokee. Great Customer Service! Sold my car out right and was 2 hrs away without means to get They Drove the Jeep to me picked me up and drove back to the dealership to finalize paperwork. Shows me they are confident in what they sell to be a dependable vehicles and willing to help a guy out.
Have your car inspected before purchase.
I found this place thru Auto Trader when I was researching for a used car. I spoke to Jason several times and he was very pleasant and knowledgeable about the car I was interested in. He went out of his way to answer all my questions. I am happy with my purchase and would gladly recommend them to anyone looking for a reliable vehicle for a fair price.
Was not prepared to pay taxes, title on top of Internet price. Would have tried to bring more money, no offer to finance, only drove 3 hrs to get here. Made an appt but they had to jump start vehicles we were interested in.
My truck took a s*it so it was a panic to scramble and find a vehicle so I could get back and forth to work and Id been ripping my hair out trying to find something. I looked around for about a week and happened across a really good deal on a 04 suburban and went to check it out at Rides Unlimited. I drove up there today and in front of the 04 Suburban was an 03 that I ended up buying. I walked up and started looking at this suburban and within a minute a guy tossed me the keys and let me test drive it and didnt even ask for my licence. I went and drove it around and everything seemed to be in great shape. I walked in and said I was interested and long story short I ended up walking away with not only what Id consider an extremely good deal on the suburban for the condition and miles it had on it, but also a 50 4k flat screen TV that was part of a black Friday giveaway, so that was pretty friggin cool. I got a really good deal on a single owner car with a very reasonable interest rate and a very fair price overall. Id gladly buy from them again, theyre pretty laid back and dont try and push you to buy anything but will happily help you through the process should you choose to buy. It was a great experience that didnt stress me out more than I already have been and now I dont have to worry about getting back and forth to work, which is good because now the bank is expecting payments. I dealt with Jorge and Jason and they were both really pleasant to deal with, thanks guys.
STAY AWAY from this place. They sold me a truck with a blown engine. I even payed the towing service to take it back to the dealer. They will NOT return your money. I had no option to take another car. I had no time to deal with them and take them to court. Guess what? The second car they gave me happened the same shet. To make it short, I lost $9000. I dont understand how this dealer is still open. Im warning you, they only sell cars with blown engines. The warranty they try to sell you is just another scam. This place is just a scam. STAY AWAY PEOPLE. Seriously, STAY AWAY. Oh and the good reviews are written by their own people.
Just bought an AWD 2004 Chevy Astro Van from Jason at Rides UnlimitedThese vehicles are hard to find so I traveled 200 miles from Michigan to check it outThe van was in good condition.Rides Unlimited fixed some small issues.Jason navigated through the issues of purchasing out of state with pandemic reduced services in both states Secretary of States offices.Drove it the 200 miles home today.All systems worked great.Very pleased with the purchase
Jason and Anthony take exceptional care of their customers. They have several options to help your finance needs. Its rides unlimited but these gents wont take you for a ride! Unless its for a test drive.
Jorge and Jason were very helpful in finding a vehicle that fit my budget and answered all questions in a timely manner. Would highly recommend to anybody looking for a quality used vehicle
Went in to look at some trucks no one attended us, cars had major problems some were is decent shape but there were a few with broken windshield old food cans in some. In the photos online none of this was shown.
Bought a 2013 Ford Fusion, very impressed. Out of state but, Karl and his team are great!
Honestly one of the top dealership experience Ive had. Very friendly employees. Thank you Jason for helping me find the best financial options for my pontiac, Im in love with it!
Wanted a certain vehicle. They had one for sale. Needed alot of costly repairs.Noted these to Jason and his reply was it is what it is. Gave me no price break. Bought it anyways cuz I factored those repairs in. Missed that all 4 tires would be flat next morning! Thanks.
Really nice dealer Jason the manager was very kind and understanding he took great care of me during the purchase of my moms new car we couldn’t be happier with our purchase!
Bought a corolla from them today. Came from iowa to make the purchase. Jason worked with me over the phone before coming out to buy the car. Was pleased with the deal, and would purchase from them again. Thank you Jason for the quick sale.
As a shop n used car dealer myself previously for yrs, these guys are good place to do business with. Give them a try 👍
I had an amazing time searching for and purchasing a vehicle at Rides Unlimited. Jason helped me out immensely through the whole car buying process. I would recommend Rides Unlimited any day.
Great car buying experience! Jason was great, just facts and information, no pressure or pushy selling. Feel like we got a fair deal, love the Escape we found! Relaxed atmosphere, best dealership we have dealt with, very personable... Will be my first call whenever Im looking for another used car.
Bought a 2009 GMC Acadia on 07/31/18; car was listed as in great condition inside and out, runs great, no major problems and we were told that the tires were new, which they did look like new on the outside. Fast forward to today, 12/08/18, 130 days later and the car is in the shop for over $3,000 worth of engine repairs and all the tires need to be replaced which is going to cost about another $1,000. Will never buy from this place again nor would I recommend it to anyone.
Jason and George best guys ever!!!!
Thanks Karl! I traded in a car today at the plainfield location and had a very good experience. They offered me top price on my trade in and I didnt have to haggle on prices at all for the car I purchased. Very relaxed professional environment. There was no pushy salesman the price listed was very fair and the car was in excellent condition. I recommend you do your research on used car makes/models and years and also know what to look for when your inspecting the vehicles. This is a high volume lot priced to keep moving merchandise and are sold as is. That or bring someone who does know about cars. Again thanks Karl, definitely a good guy to do business with, very straightforward and honest, no cheesy sales pitch. First dealer I found someone like that at. I will be back when I need a car again!
Jorge was excellent to work with and the car was a great deal. Would recommend to friends. Thank you, Rides Unlimited.
Jason is very easy to talk with and buying a car was a pleasant surprise. He pays attention to the details. I would go back even though it is a 2.5 hour drive.
I went to three other dealerships before stopping in just to check this place out & i wish i had just gone here first. they made the process as quick & painless as they could & were VERY helpful in helping me buy my first car. ive recommended this place to everyone i know who needs a car & will continue to! thank you!!
I called about a van I was interested in and asked them to check it for rust because I live 12 hours from the dealership. I said I wasn’t interested if it had rust underneath. I was told the van was rust free, so I paid for an inspection with Lemon Squad. The inspection showed that the van was rusted so badly the frame had holes in it. If the salesman had been honest with me about the rust, I never would have paid for the inspection. I do not recommend doing any long distance transactions with them. Make sure you can see the vehicle yourself first and definitely pay someone to inspect it!As I was reading these reviews, I noticed a review by the name of the salesman who misrepresented the condition of the vehicle to me. It was a 5 star review to bring their rating up. Thats seems suspicious to me.
Not gonna lie. Was sceptical at first. Lots seemed crowded as we pulled up. Once on the lot passing through the cars. I could see that the cars were in good shape. . I disnt want a buy here pay here place and asked right away was told no they work with more than a few lenders. We went there for a certain car seen online found it and started to browse around it. Gentlemen came out with the keys said take it for a ride. He took the driver license and off we went. Car was good shape and decided the price was right. It was my sons first time getting an auto loan so they walked him through the process and took the time to explain the paperwork for him. Very laid back. No pushy salesman.Made the experience actully pleasant and exciting for my son. Would recommend.
I recommend buying your used cars here. No hounding, no bull...got my vehicle that same day. Staff is relaxed and as nice as can be! Not used to painless car buying. ; )
Jason was a superb help and me I find a carto replace my 2003 Toyota that was totaled I knew I wanted another Toyota Highlander looked at various website,o sidthe thecommunicatione through email I was genuinely well-received and I was able to get my own mechanic to check out the vehicle before making the final purchase. Ive had it for a week now and I must admit that Im pretty happy with the outcome an my experience with buying this vehicle.
Very stand up and professional business. Dennis and Jason were very patient and very helpful. Great experience, fast and easy. Definitely recommend.
Marty was the representative who worked with me throughout the process.I called 20 min. away and showed up on short notice with little time to spare. He got right to business: car was washed and warmed up when I got there & I did the test drive. Told him I had to run. His communication and follow up were on point. No high pressure sales. The car was priced much better compared to the same car with the same options closer to Chicago. After doing some homework and bringing my wife back; we are extremely happy with the final result.It was obvious he had a lot of experience in the industry and I appreciated his “no b.s.” attitude.Thank you Marty!
Quickest purchase I have ever encountered and Im from out of state. I used CarGuru to find a slick pickup, exactly what I was looking for and the price was right. I took an Uber from my hotel to pick up my vehicle and drove to Houston. Very nice people.
Service was easy, fast, and reliable. Strongly recommended to anyone looking for a used or new car
Very happy with my last purchase from Rides Unlimited in Crest Hill. Jason was very professional and easy to work with. He definitely went above and beyond to help me with my purchase and Ill continue to recommend him and Rides Unlimited! Quick, easy, and professional.
Great no hassle buying experience!! Got in and out with the best deal possible, highly recommend!!!
Bought a car before leaving for college this fall. Jason was super helpful and the whole process was a breeze. The car still runs and drives well. Would highly recommend this dealership.
I bought my first car here with Jason. He’s easy to work with and I would definitely recommend purchasing a used vehicle here!
Nice guys to deal with. Straight to the point about the cars on lot.
Very easy and painless process. Will highly recommend
I dealt with Jason. Looked into a jeep. He understood what I needed and negotiated with me unlike other used car dealers. He was very responding and didnt hound me down for anything. Will be sending more people to him.
The manager Jason was very upfront about all the information about the cars, drove it around and experienced no problems, was a great experience overall from test to purchase to registration,
I like to be greeted with motivation... came in with a nice amount to buy a car heard some good things but nobody moved or made effort to help. ok.... moving on
I didnt actually do business here, but I was highly interested in a vehicle on the lot. I spoke with a sales representative by the name of Jason, and he was very upfront and honest with the details of the vehicle. Since I live in southern Ohio, I didnt want to drive all the way out to Chicago, and leave disappointed. Jason made sure that I didnt waste a trip. These guys are honest. If I lived in the area, id be highly inclined to do business with them.
Solid service while buying my 2017 Jeep Cherokee, Jason guided me through the process of my first car patiently and seemed to really know what he was talking about. Highly recommend and will return in future for next ride
Great car! Jorge was great help, Will definatly recommend.
Buyer beware. the car we bought from them was supposedly in great condition, until a week later the turbocharger had to be replaced, then the fuel purge valve, all of the coils, the steering gear, tie rods, timing chain tensioner, and a whole list of other things. overall, $7000+ of repairs on a $6000 car. wouldn’t recommend to anyone
Buyer Beware!!! Buyer Beware!!! Buyer Beware!!!They sold me a car with major engine repairs needed. Ive had the car for only a few months (less than1000 miles), and it will not pass emissins and now I have no car because the repairs are over $3000.No repairs = No plate renewal = $$$$$ Wasted!!! These guys are crooked dealers!!! Negative 5 stars!!!Buyer Beware!!! Buyer Beware!!! Buyer Beware!!!
I drove from Southwest Missouri to pick up a Mitsubishi Montero. I spoke to Anthony and his Crew and they described the vehicle in detail to me. I agreed to purchase it and picked it up four days later. The vehicle was exactly as described and the whole whole buying process took just minutes. This was as good as it gets. Well worth the drive
Went to this lot and received a very nice and friendly greeting from Jason. The car I was looking into he had just sold but he found what I was looking for at their other lot in Plainfield. Thanks Jason for the nice experience.
Was sooo quick got an amazing car and has treated me well since for a great price!
I read many reviews prior to and after my purchase.I do however, like to make my own judgement.Many of the negative reviews were about the casual clothes and the not so white collar business like atmosphere...This is a used car dealership for one, and going to a beautiful showroom where everyone may be in suits ( wonder whos paying for that in the end???, of course its the buyers) makes no difference in the end.Not my first Rodeo purchasing a new OR used car...I have visited all kinds of dealerships and sales people...You can love em or hate em regardless of what they wear or the type of showroom!I worked with Marty and Jason...To be honest, I like the like us or leave us attitude....I felt like they dont want to get into a long drawn out saga to sell a car.I told them my concerns about the vehicle I was interested in, and they never got pushy and just let it be...They did explain what they had done and or fixed on the vehicle.Bottom line, its the buyers responsibly to do their homework and have a car inspected...and solely the buyers decision whether or not to purchase.Plus, there is ALWAYS a little salesperson B.S. wherever you go and whether its new or used.My sales guy Marty was quite funny and pretty honest...most of the BS was in his humor, great witt...The only reason they didnt get a five star...I tend to be a clean freak...I would take a very part time job if they offered it, to clean up a tad...Honestly, all in all, I had a good experience and got a fair deal and happy with my CR-V
DO NOT PURCHASE ANY CAR FROM THESE PEOPLE!!They sold me a car with a blown engine, and refused to refund my money!They said everything was working correctly.Got the car, amd it immediately started to smoke. Had to have it towed to my mechanic of 26 years. He said I have a blown engine, and it is going to cost over $5000 to put in a new one!!They are all lie!! Every one of them!!STAY AWAY!!!
Great service when purchasing my Jeep. Very accommodating!
Nice and easy deal Ill be back if needed
My husband & I walked on the lot and was greeted kindly.Talked with Jason the dealer, told him my twin girls just started college & I was looking for a reliable/dependable car thats good on gas. He was very sincere for my needs and showed us 4 cars in our $ range. He gave us the keys, told us about the cars, asked if we had questions & left us to explore them without feeling pressured or following us around like a hawk!When we picked out the car we wanted we agreed on a price. No haggle back and forth over & over! We signed our papers and out the door we go with a clean beautiful car!I will refer them to family & friends. And to deal with Jason! We will be definatly going back for a 2nd car for my other twin soon!
Very quick and easy! Would recommend
These guys were very helpful and easy to work with. They made the car buying process very simple and I highly recommend them to anyone looking for a vehicle.
I spoke and the person who speaks Spanish has a bad character
Good people nice to work with good Deals
Total rip offs. Bought a SUV. within 2 days needed brakes in the back, also told about a ticking noise in the engine. asked to wait 3 weeks and theyd take care of it as they were really busy. finally talks to owner said so sad to bad. purchased an additional warranty. was several hundred miles over -due to making us wait. Turns out both side of exhaust manifold messed up and bolt was broken off had to replace headers also. Low life owner.
Very helpful provided no pressure sales and at a affordable price. Easy to use and provided carfax report no cost.
Straight shooters. Great place to buy a vehicle.
Jason has always been a fair and honest salesman. Ive bought 2 cars from him in the last 4 years.
The truck I got was at a good price, but I shopped around first. I noticed that it was missing a spare tire and the a/c line was leaking (not their fault). They said they would get me the spare tire and fix the line. I called for 4 weeks straight and they just kept giving me the run around, and giving every excuse there is for why they couldnt do it. I guess it is just a typical used car dealership. Buyers beware always. I would of gave them 4 stars if they would of honored their word and just fixed the A.C. line like they said they would and get me my spare tire. I guess once they get your money, they dont care about quality customer service anymore.