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Joliet Auto Center
101 E Jackson St, Joliet, IL 60432, United States
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Joliet Auto Center
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Le
Review №1

Amazing people to work with. They make buying a car very easy and work with you to get you what you need!

T
Review №2

It was very refreshing to deal with Owner/operator Omar. I purchased a stunningly clean 2006 Nissan Xterra from him. He was even accommodating and transparent enough (which is a rare set of virtues in used car sales) to let me do various diagnostic tests before I pulled the trigger on the purchase.He even came in at a price that was $1700 below market value.

Gi
Review №3

Easy going and stress free environment with no pressure on the buyer. They have a variety of well taken care of cars. Bilingual and very kind staff.

St
Review №4

The guy that help us was nice and great very helpful we real need a car is name is Omar very nice guys

No
Review №5

I came here on Monday, August 23rd, to find a newer vehicle since my van had ran its course. Omar had greeted us with a warm welcome and helped this first time buyer. With little to no credit and practically on my own, I was honestly apprehensive to come by. Im glad I did because I drove off with a 2013 Ford Focus the next day! As long as you have a job and can provide paystubs, there is no reason anyone cannot come by here and purchase the vehicle you deserve.When the time comes again, you have another sold customer.Thank you Omar!

z
Review №6

This place is where you want to go if you need a new set of dependable wheels, for very reasonable prices. There was no problems getting approved at all and Nick was extremely helpful and honest. Definitely will be telling all my friends and family if they need a good dependable car to shop at Joliet Auto Center.

Li
Review №7

I love the car but not much driving it because theres no brakes.

St
Review №8

Omar the owner Is Great!! If your honest, hardworking and he will get you in a car !! Thank you Omar!!!!

Ab
Review №9

Cant explain how friendly their service was and the employees were more than educated about the vehicles they were selling. Told me the ins and outs about every car I wanted to see. I definitely recommend this dealership to anyone thats looking for a good deal without the sketchy dealer.Edit : I Bought another car from them. instead of leaving another long review, i had the same experience as the above paragraph and couldnt be happier.

AJ
Review №10

As of 1/23/21 Joliet Auto center is the best dealership in the state of Illinois. I have been working hard to find a vehicle for my family and kids. No one wanted to take a chance on me because of my credit. They did and it will pay off big time because all of my future purchases will be from this location and this location only. Fair prices great service and great customer service. If you need a vehicle come to Joliet Auto Center you won’t be disappointed. Thank you JAC you really came through for me when I needed you. 10 stars

Ca
Review №11

Can I give zero stars?My husband and I purchased a used 2010 F150 from JAC in late April. We looked the truck over thoroughly, did notice an issue with the muffler which we convinced them to fix the day we purchased it. I say this because when we asked for them to fix the muffler, Omar specifically said “we have a new mechanic and I’m not really sure he knows what he’s doing so it might be a while”. This detail will be relevant to this story. We took it to a trusted mechanic a few days later to have it looked over right away, and the mechanic ran the codes and noted issues with the engine. Our mechanic quoted $4000 to fix the issue. We were horrified as we had just purchased the truck and immediately contacted JAC. Since it was within 2 weeks of the purchase, they agreed to look at it for us. We let them know exactly what our mechanic noted. They took the truck in and “fixed” the issue which they claimed to be a timing belt. That was not what our mechanic noticed but we picked it up anyways, hoping that the problem was fixed. We purchased this truck to pretty much solely be our tow vehicle for our small camper. We took a trip on Memorial Day weekend and as we were pulling into our campsite, the truck started shuddering and felt like it was going to stall out. This continued for the rest of the trip and as soon as we got home, we took it back out to JAC for them to actually fix. They worked on it again and did supposedly fix what our mechanic noted to be the issue. However, just a few weeks later, we were driving to Wyoming on a 2 week cross country camping trip. Day 1 of our trip, the truck started shuddering again not even a few hours down the road. We immediately called JAC on a Saturday and Juan suggested that we take it in to get looked at (again). Juan suggested that “maybe the parts they put in it were failing”. Awesome. We were in a pretty rough situation with our camper in the middle of nowhere and just did our best to try and make it to the closest Ford dealer.Our truck broke down completely in the middle of South Dakota and had to be towed along with our camper to a Ford dealer on a Saturday evening. The mechanics at this dealership looked at it, ran the codes and were getting the same codes as before. Their opinion was that it needed a total engine replacement and quoted an astronomical amount to fix the vehicle. Our hands were tied (literally) and we were basically stranded with our camper and had no ability to get home (no truck rentals, etc). We were forced to trade in the truck that we had JUST bought and in doing so (because of the engine), lost $8000 on our trade in. Worst case scenario.When I called JAC to speak with Omar (the owner) and let him know what happened, he basically said that he wouldn’t do anything to help rectify the situation and that he had no responsibility to what had happened. He will likely say that he did what he was told to do and that he fixed it. Obviously untrue or we wouldn’t have broken down to the point of needing a tow. He will also say we “should have brought the truck back to him” instead of trading it in. We would have LOVED to do that. Unfortunately thanks to them, we didn’t have that option. So to summarize a very long, very frustrating, very expensive experience with this place…they sold us a truck at a price that they had no business asking for either knowing that the engine was bad or (even worse) not checking out the vehicle before selling it to us with a bad engine. They then had multiple opportunities to fix it and did not. Then when the worst case happened, Omar’s response was in short, “not my problem”. DO NOT BUY FROM HERE. DO NOT LET THE REVIEWS FOOL YOU LIKE WE DID. Terrible business with defective vehicles and incompetent mechanics.

Da
Review №12

Honest place, swift service.

Do
Review №13

Good selection of vehicles. Vehicles are in really good condition. Salesman very friendly.

Ma
Review №14

Very helpful team they helped all the way worked with our budget and they were honest about the ups and downs on the cars we were interested in. I would recommend them 100% very satisfied customers we bought 2 cars from them and they worked with us with payments that fit our budget. Professional services

Sa
Review №15

First and foremost I would like to thank everyone at Joliet auto center nas is a fantastic person and he will work with you and gives you a fantastic deal !!! I appreciate you so much for helping me get in my new car check this place out he is the best tell them Sam sent you thank u Joliet auto center

Cr
Review №16

Omar is the best! Treated us great! Love the new vehicle!

De
Review №17

Jaun was very professional all there cars are clean and very fair prices....would by another from them

Re
Review №18

Great business man #checkthemout

R
Review №19

The gentleman we worked with listened to our situation, got us in and out within 30 minutes with some car keys. Very professional, friendly and helpfulWe will recommend this place over and over again.Thank you

Sh
Review №20

Fast approval! They will take care of you and will work with you

Je
Review №21

Great Experience 👍. Straight forward with Pricing and information about the vehicle. Actually steered us towards a lower price vehicle because it was a better fit for my needs. Took it to my Mechanic and it checked out exactly as quoted. Price and all. Omar was extremely professional and patient.

We
Review №22

I had a great experience with Naseem. He spent time with me over a span of a few days and really understood what I was looking for. When I showed up to the dealership after taking a look at cars on his online inventory, the car I wanted to drive was ready and good to go. He got it inspected and detailed for me before I showed up. Most importantly - this is the place you want to go if you want a good deal. He was transparent with the financing terms and I was extremely happy driving off with my car. Good job Naseem!

Di
Review №23

These people are amazing they wanted 2,000 down because my credit is horrible and they let me walk away with a car for 1200 making payments . Joliet auto center is amazing Omar is the main boss he really will help you walk away with a car when you need it and Juan is new but he was also huge help. I will most definitely be coming back !

Li
Review №24

Financed my first car here and had a great experience with Juan. fair price, amazing service, very very reasonable and fair staff. would recommend!!!

Sh
Review №25

Very excellent customer service from salesman and manger. My son was approved very quickly with being a first time young buyer.

Ju
Review №26

I bought a 2018 Nissan Sentra very good price and the car is in very good conditions. Friendly and very helpful with the financing. Great place to buy a car.

بس
Review №27

Its really nice place nice cars and the most important really nice people work in there

as
Review №28

They are a good company. They are willing to work with u. I never wrote a review on a company before this is my first and it’s well deserved.

An
Review №29

I just got my dream car yesterday and I couldnt have done it without Naseem! He is awesome and helps you get what you want! Ive been turned away by many, but he took the time to help me get the SUV Ive always wanted. Definitely recommend!

Ja
Review №30

Owner lies, and Doesnt back his word, basically your pn your own after you drive off the lot with your broken vehicle, Thanks for taking advantage of a client that has not miss a payment during this time that where all in.

Ta
Review №31

Hi just bought my first car from Joliet auto center and the owner gave me a excellent deal. I’m so grateful and bless Thanks Omar your the best

Li
Review №32

Juan and Omar are VERY professional and they were a big help in getting the best car for ME. Reasonable pricing and it was an easy process!

Da
Review №33

Omar and Juan are a great help get you in and out and very nice people I recommend everybody to get a car from them guys

Sh
Review №34

Great service, they really worked with me to get a car. My experience was great here and I was in and out in no time. I definitely recommend this place!

Aa
Review №35

Just stop by and talk to the people working there. You will understand why I give 5

An
Review №36

Flexible financing on a budget. Able to come to an agreement without alot of haggling. Straight forward with price

Di
Review №37

I just got my car good prices and cool people and good cars to its my second car there no problems

Ki
Review №38

Awesome people! Helped me out a lot. I definitely recommend them!! They did everything they could for me. The process of getting my new car was easy and fast!

Cr
Review №39

Would not recommend at all. Bought a van there last year told them the problems I needed fixed and had issues with getting appointment to do service when finally got in for service it was over the time they would fix everything so they charged me $100 to replace 1 spark plug and told me I had no oil leak when I was told from mechanics there was a leak tthey cleared my codes when they popped up a well later they said I would have to pay for everything. I told them the day I dropped off my van there were other issues a day after I bought it they said they would look and fix it went to pick up my van again. I told them I needed a loaner car they had no loaner cars they let me use a car off lot for an hr and that cat had all kinds of issues lights lite up horrible horrible. Now a yr later engine broke down. Oh and only a few cars on lot you can finance through them. Communication was horrible and obviously they dont fix the cars up. Im still making payments on a van I cant drive. Do not go to them.update: since I can not reply to dealership responce.... funny how now all of a sudden your gonna reply to reviews. People put bad reviews up yr or more ago finally got a responce. Also no that is wrong you did not charge me a $100 for door and spark plug. Ill repeat I only got charge for Spark Plug !!!!!!!!!!!!!!! Door was fixed before I left lot with van... I changed sparks plugs brand new all 6 one was covered in oil when I removed it. But I still had codes P3400 and P3497 coming up along with 2 cyclinder misfires I brought it too you too look at you claimed it was the one bad spark plug and no codes where showing I picked it up drove home engine light back on with the 2 codes once again. I called you guys back up and you stated I had for 3 months there is nothing you can do without charging me and arm and a leg. Even though not my fault it took so long to get in van. I have brought van to Honda paid $310 to see what is wrong with the van and it will cost $6,500.00 to fix whats wrong now I sit with a van I cant drive and cant pay to fix and still have $7,000 I owe to finance company.

It
Review №40

Great staff, fast and easy everybody go see Mario he’s amazing he really helped me out ❗️ Definitely recommend them

om
Review №41

Great auto center. Highly recommend

Hu
Review №42

Had the best customer service and they have a good selection of cars to look at. The people are great and very honest with their customers.

Ri
Review №43

Love it

Je
Review №44

OMG!!!! Thank you Omar for everything!!! Joliet was the only one who gave me a chance and got a great car with a great deal!!! They worked with me through the whole ordeal even when I doubted myself and tried to give them fake check stubs, I apologize and told the truth about it, sent in my real information and I’m driving away with a 2013🙌🏾🙌🏾✊🏾✊🏾✊🏾And with low miles. The service was great!! Thank you Joliet auto center for giving me this opportunity!!

St
Review №45

Nadeem is really awesome. We had a great experience and my husband got the car he wanted. We are pleased with them. Thanks

Pa
Review №46

I have the worst credit history..Nick financed me in thirty minutes and i drove off in my 2014 Toyota Prius $1600 cheaper than his competitors down the street !!!Highly Recommend this Dealership ask for NICK

Ma
Review №47

Good pricing and amazing staff! Will work with you and your situation. Im enjoying every moment! 😀

Ne
Review №48

I would highly recommend Joliet Auto Center .Love this place, very friendly people to work with, I had no issues getting a car and they gave me a good deal. It was a smooth process, hassle-free. I also appreciate everyone on staff which are very nice, and helpful as well.5*****

Ro
Review №49

Naseem dealership is the best. Roberto help use out to find the right car for me. And he put up with my crazy self. They fix any problem that I had with my car with no question ask. They even paid for the towing for my car to get fix. If you are looking for a car this is the best place to get one.

T
Review №50

It was great my wife is driving off no issues 500.00 down on the go great service

Ni
Review №51

Great salesmen! They were very helpful with getting me into a reliable car that I can afford. They went above and beyond to check everything on the car assuring me with reliable transportation. Im very happy with their services.

Ja
Review №52

Everyone I have spoke to at this place is very friendly.. They are willing to work work with and very helpful... I normally hate car shopping because it is so stressful... But they all made me feel very calm and explained everything to me...I would definitely send my friends and family to them.

Ji
Review №53

Great place friendly service recommend coming here for a car I’m loving my van

An
Review №54

Everybody is very nice and helpful and Naseem is really awesome at helping with everything. The vehicle I purchased was a great deal and I have no problems! Naseem has helped me with any issues and concerns I have had. I really am satisfied with my purchase and service with this car dealership. I recommend them to friends and family!

Ju
Review №55

The best car place to shop from in the Joliet area... Great cars, low prices fast approval... Amazing customer service

Ma
Review №56

Mario Alejandro Vargas was a terrific agent that helped me and my wife out to get a car. We needed a car ASAP and he helped us find a nice 2015 Nissan Altima that fits in our budget. Definitely recommend this place to anybody who needs a car. 👍👍👍

Da
Review №57

Honest guys, the vehicles there are all high quality and Naseem personally drives them to make sure they run strong.Theyre here to help people out, and you cant go wrong with just stopping by. Definitely worth your time when car shopping

Om
Review №58

I’ve come here for years and they are very friendly. Coming back to buy in near future for sure.

Ma
Review №59

Mario was very helful he made sure the car we picked out fit our needs .he also made sure we understood everything very good customer service

lu
Review №60

Great dealer around they help you get everything the right way they come up at front and with the true no hiding fees at thanks to the people here at Joliet Auto Center thanks

ri
Review №61

I love these guys so much these guys made it so possible for me to get a new car a car that I want a car I love I almost 😢 four if anybody is looking for a car these are the people you come to they help me in here I was approved for 2018 brand new low miles

Am
Review №62

I was seriously dying with no A/C for the longest time and I merely mentioned it to the owner Naseem who immediately took it upon himself to help me fix it. He had it done within the same day and literally saved me from a summer of hell. Other places wanted $800+ to fix it but Naseem was honest and straightforward and said he could do it for a fraction of the cost. Everyone there was incredibly kind and accommodating and a blessing and Im so grateful for their service. Definitely would go back!

Da
Review №63

I purchased a 2013 Nissan Altima from this company and it couldnt have gone smoother! They work with whatever budget you have, and try to do this as quickly as possible. They have a tv in the waiting room for kids to watch cartoons so my son was entertained while I looked at cars. GREAT SERVICE!

Kr
Review №64

My husband and I had the pleasure of meeting Nazeem and Mario on our adventure for a bucket truck. Having both of them walk through the process was smooth and easy. Both gentleman are down to earth, professional and easy to speak too. They dont oversell or make u feel pressured. I will buy additional vehicles from them. I think they are hard working and honest. Alot of smaller dealership are pushy and out for themselves but I honestly felt they wanted to help us and it meant alot. They helped us each step of the way. Mario tied up lose ends and Nazeem was on point to achieve our overall goal to start a small business with our new bucket truck. Thank you for your hard work and I would recommend this dealership to everyone.

El
Review №65

Descent selection. Roberto is great with worling with you and your budget!

Ma
Review №66

We had a excellent experience in this place excellent customer service Mario is an amazing salesman thank you 😊😊

De
Review №67

Very good prices and amazing staff to work with recommend this dealer over any dealer hands down

Ja
Review №68

I love my car I got.. Very patient with me and didnt give up on me and tirnme away even tho I was very difficult! Thanks Joliet Aunto Center!

Pa
Review №69

Omar is this the greatest finance person there is plus Mario is probably the greatest car salesman there is I definitely recommend you come get a car from these guys

An
Review №70

Just bought a 2012 nissan altima with low miles. These guys are really the best in town. Helped me out even though i have bad credit.

Fr
Review №71

I got a Dodge Charger for my son here. Nazeem is great. He kept his word on everything. I couldnt be happier!

Jo
Review №72

They have excellent service and work with you also have a variety of cars

Zu
Review №73

The best dealership in the Chicago area HANDS DOWN. Extremely friendly I guarantee you that you will be greeted with a smile, and you will leave with immense satisfaction!

Gu
Review №74

Pretty Cool Place to be honest and cool cars as well especially 2018 toyota camry got rejected in other dealerships but omar and mario helped me out you want to buy a car go to joliet auto center 10/10

Da
Review №75

Mario was a Great Salesman great service nice people great Cars

Ma
Review №76

I really recomend this place Nazeem is very experienced in finance. they approve everybody and try the best to help you to get a car and to help you build you credit. Thank you Nazeem and Mario.

Mj
Review №77

Just bought a 2016 Nissan Altima with only 15k miles with $500 down. Best dealership around

Va
Review №78

I couldnt be happier with the car with were approved for, the service, and the people! Thank you so much Mario, nazeem & maris! Definately recommend.

Ma
Review №79

Great place I recommend others they work with you well worth the trip

Ni
Review №80

My experience here was great, got exactly what I needed with no questions asked customer service was amazing.

ni
Review №81

Just got me a car!!! great customer service, fast approval, low prices ... God is good

Ge
Review №82

Just bought a GMC great price friendly sales people.

Er
Review №83

Nice experience with this people. ...Thanks for the best deal

Fr
Review №84

I was in need of a car! I just walk to joliet auto center and got treated like family and they help me get approved for a car and im very satisfied with my new 08 grand prix!!!!

ga
Review №85

Very helpful, were able to get me the lowest interest rate out of any dealership i went to

Je
Review №86

This is one of the best dealerships...any problem they fix it...they are all friendly...

Ro
Review №87

Great customer service honest dealership

Li
Review №88

Drove 35 miles to save thousands on a 2014 Elantra GT with low miles, loaded with the tech package and in excellent condition. While not precertified it came with the Hyundai warranty and it checked out just fine with my mechanic. Clean Carfax, paid cash in full and got my title in the mail a few months later. Owner Naseem is a super nice guy with high integrity. Would recommend! Dont go to a dealership youll spend alot more money when you dont have to.

ab
Review №89

These people are crooks your better off going to a car auction and getting a used car there cars are trash they run good while there in that lot but when you drive them for a while check engine lights come on and every thing stay away you will regret it i brought a car from them and i had to get the whole front suspensiondid on that car and than my check engine light keeps coming on ive been rebuilding this car sense i had it

za
Review №90

Great experience. A+++

al
Review №91

Very helpful people with great cars.

me
Review №92

If I could rate this place zero I would!!! I wouldn’t recommend anybody to go to this place they ALL Scammers

An
Review №93

Honest people - Great cars

KE
Review №94

It good

Va
Review №95

Excellent work and good people

Al
Review №96

Mario was very helpful

ER
Review №97

Best dealer in joliet

Yu
Review №98

The hook up staff was pros

Le
Review №99

Alex done my right

fo
Review №100

Very friendly place

Information
24 Photos
100 Comments
4.8 Rating
  • Address:101 E Jackson St, Joliet, IL 60432, United States
  • Site:http://jolietautocenter.com/
  • Phone:+1 815-774-9400
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
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