Ive only been to this location 2-3 times, and Ive never gotten a greeting or have someone approach me to help. Looking for make up was hard since they had baskets full of merchandise between sections and it was hard to walk through and overwhelming to see. Could use better presentation and organization.
I dont know what anything is in this store. I just like to look at the Hot girls
Hair salon is excellent. Hannah my stylist pampers me. Plus while your waiting for your color to set u can shop awesome beauty products. Highly recommend
The store was very clean and easy to navigate. The workers were polite and efficient. Ive never had a problem or complaint with this store. They shouldnt change a thing!
Went with my Daughter! Found a great shampoo & conditioner set there! Nice place! Clean and organized
Wife seems to like it, so Ultas good in my book.
I can find the products I like cheaper here than Amazon, plus the employees are helpful if you need anything. I especially like that the employees are not overbearing and will allow you to shop at peace.
Everything nicely stocked for such a perfect holiday. They had my moms favorite perfume. Lets just say, they helped with me making my moms day even more special.
My wife is the one who shops here. Incredible selection. Good sales.
I love this store. It has everything I need & want. Great place to shop. So proud they reopened after the tornado we had here in Jonesboro, AR.
I usually shop in Sephora JCP where I receive wonderful customer service every-time, but I decided to go to Ulta because it was something I needed there specifically. Well the moment I walked in I was not greeted by any employees in the store. BUT other woman walked in and they are instantly greeted. I am searching and looking for a specific product and no one came to me and asked was everything ok, or did I need help. I did see employees helping other woman but not me. I also see the cashier stretching her neck and watching me as I am shopping, but yet not offering any help. I will stay away from Ulta, because the way i was treated was horrible and not customer friendly.
I have been going to ultas all over the country for years, i work in the road so Im always somewhere new and ulta never disappoints me. However, i got my hair done today, by the sweatest person ever. It turned out so beautiful, i couldnt believe it was my hair. Best hair dresser Ive ever had in all my 39 years.
Within 5 mins of walking in was asked if they could help find something, probably cuz I was a dude in a beauty store but will definitely be back, great attitudes, and better customer service
Aside from not having the full line of Boots No.7 cosmetics (aside from outstanding face & body creams), its a very nice cosmetics shop. I wish they had the full line of eye shadows, Mascara, foundation, etc.
The new store is very nice and clean. Great products, but I do wish Ulta would invest in bringing more men into their stores. Theres not enough beard care or mens care to choose from. Very small selection.
Great place various prices
Found my perfect shade of lipstick!
What more is there to say?! I love Ulta!
Helped me find what I was looking for.
Bought my sister her first makeup and she loves it
Nice selection of both name brand and drugstore makeup, skincare, and hair products. Prices and sales are comparable- although, I can typically find better sales buying directly from my makeup line. Friendly staff and well organized store. Good return policy for anyone who accidentally grabbed the wrong shade. Birthday gifts when you join their free rewards program.
Great experience as always. Friendly and helpful.
The staff is friendly and helpful. They have good sales. I purchased a few palettes online and they arrived damaged. I brought them into store and the cashier exchanged them without a fuss. They have all your beauty needs.
The store is beautiful. The workers arent helpful.
Nice cosmetics store, sales ladies not that friendly.
When the Mall is closed. This place has many items for beauty, skin, and hair care products. Most of the same brands for those into brand name items. Less expensive as well and sales a plenty. Stop by and browse, friendly staff and helpful. Patience when they are busy.
So glad they are back. The new design is so bright and a little overwhelming though.
New store. Great selection
Have a lot stuff that I love
Always find exactly what Im looking for and more!! So many wonderful items to browse through 😍😍
The selection and prices are great but sure would be nice if the sales assistants on the floor offered to help. the young lady that checked us out rocked !! she provided lots of information, good tips and was very professional and pleasant.
Okay, so Im a big fan of makeup. I love to experiment and find new things. Ulta is a great place to get things like highlighter, eyeshadow, and brushes, ect. but some thing are WAY over priced. And they dont always have a good selection of things like foundation or eyeliner, while the store is 85% eyeshadow palettes.
Wonderful attentive service at the salon. Easy online booking with clear straight forward pricing on all services. Got exactly what I was looking for and my hair was in better shape than it had been in over 3 years. Highly recommend and within just the store the staff is extreamly helpful and do their best to make you feel better than you did when you came in. The salon and shopping experience overall beyond happy!
I could have spent HOURS in this store! A little pricey and not enough coverage(long lines) but the products are wonderful and so much to choose from.
Dakota is a wonderful hairdresser. He really listens to what you want, then he shows you your options. I really appreciated him taking the extra time to fix my mistake. Thanks Dakota!
They are always so helpful, and so nice, but I feel like theyre always out of stock or running low on stock. I know its not anyones their fault its the companys, but its still kind of frustrating...
Staff was super helpful! I dont wear a lot of makeup, but I had fallen and wanted to cover some bruises. The young lady heloed me find just the right products and showed me how to apply them!
Wonderful selection of makeup to fit your complexion. Perfume, Cologne, Facial makeovers, eyebrow arch, salon and much more.
Love this place. Has everything a girl could want. Anything to do with hair all the way down to lotion. The worst mistake I ever made was walking in here for the first time. I am completely addicted to Ulta.
Check out line way to long
They have anything you want, a nice staff easy shopping lots of room
They have great customer service everything you need is in one store Ulta beauty how to make
The staff is always super nice. The layout of the store is a little odd but it doesnt take long to get the hang of where things are.
Love the selection of brands available here, and now they carry Morphe brushes and Kylie lip kits!
Not a place Id frequent. So having a kind associate show me exactly what I needed to complete my wifes gift, and the the cashier that made me feel like a champ for having the guts to go in there. Made the whole thing worth it.
If you are looking for makeup from low end to high end,you will find a great selection here. This store often has event sales and trial size items are available in on items from IT, Urban Decay and BareMinerals, along with many others. A hair salon is on site,along with all the tools you need to keep yourself looking great after you leave the salon. Skin care, hair care,and manicure selections are available, along with knowledgable staff to help you make choices when you just arent sure what you are looking for. Bring your credit card, lol.
Alwayd well stocked. Staff not very friendly. They have attitude problems.
A make-up and beauty wonderland!! Everyone working that I encountered was friendly and helpful.
My child had her hair done. Less than 15 minutes to look a hot mess. The manager stated she told them not to flat iron, just to pull it up. If, this were the case could the person who is trained in hair speak to her regarding this decision? My child disagrees with this statement. If you have textured hair dont come here. This was for a pagent. Now... I wont place all the blame on the person. I did leave the place thinking, hey...they know how to do pagent hair. And came back when she said she was done.I knew she wasnt happy, so we had it done somewhere else. (They flat ironed it). Why would we tell one place not to to just go somewhere else to get it done? And we should have complained that day. However, she did not want to create a scene. I took her somewhere else to get it fixed. The manager stated he was there that day and offered to do a conditioner at a discount to reduce the breakage which occurred. My next question.... could the manager not see this was a hot mess and assist? 60 dollars for 15 minutes of work is ridiculous. However, her makeup was on point.
Always great services here. If I want to learn something new they train me. ❤️
Very clean and variety of products for men was wonderful
It is amazing and everyone in there is upper friendly and they help each other
Friendly help and love their deals on makeup and hair supplies!
Great cosmetics in a wide variety of price range. Store itself is clean and the staff was extremely helpful.
5 stars bc it was funny watching my boy buy makeup for his gf
Everything all in one place. I love it!
Has anyone heard when they will reopen?
Best place to cut your hair. Also, they have a private room too.
Great selections,prices,and friendly staff
They didnt care I was wanting to get my brows done and kept chit chatting. Wont go back
Great place to pick up the best in beauty care.
The cashiers here are extremely pleasant and helpful!
So so much to choose from. I want everything... Must check out this spot.
False advertising on black Friday sale. When I received my order and realized that I didnt get the advertised free gifts with purchase, I called customer service and was told that it was my fault that I didnt get the free gifts. Ashley from Nevada stated that she could not do anything because it was my fault. If this is how the company operates, I wont be ordering anything else.
Never leave empty handed and they have some of everything!
Excellent service and an amazing salon staff!
The worst salon I have ever seen. They ruined my wifes hair and turned it to many colors. There is a black rude women who trested my wife badly after what they have done to her hair. DO NOT GO THEIR SALON EVER UNLESS YOU WANT HAVE THE SAME EXPERIENCE.
Rude service
I love Ulta, but I get tired of being shaded at the checkout counter. If I want advice, I will certainly ask for it, boo!
Terrible place. Doesnt have a good selection like other Ulta stores and the employees just look at you and dont offer any sort of assistance. Never going back
Wife loves this place
My girls like it here. Some things are pricey but lots of sales to make up for it.
I could spend my life savings at this place!
Asked a salesperson a direct question about a product and she said, I dont know. Then she walked off.
Staff was super friendly!
Staff is very helpful.
Its hard to get someone to help you, Ive had an employee that saw me coming and turn and run into the back, later once she was coming out . i stopped her and had her help me find what i was looking forAlso the store gets hot inside
Nice organization
Love this place
Very helpful
Great selection
Customer Service isnt great
Love it!
Helpful
Great
Great
Love!!!!
Great experience! Helpful people always