I have been to this store multiple times and the staff are always very pleasant and helpful. They saved me today by fixing my phone problem quickly!
The customer service experience was fantastic. David was very helpful in getting 6 new Golf cart batteries and turning in my old cores. Very friendly and educated me on all my options and helped me choose the right batteries for me at the right price. I will now buy all my car batteries at Batteries Plus from now on as my experience at Advanced Auto and others has never been very pleasant. It is so nice to feel valued as a customer instead of made to feel like I am interupting an employee who is stocking shelves or on the phone. Kudos to their management and training.
Great customer service as well as products!
Attempting to get a car battery, you will get no call backs on voicemails left even during business hours. When you do reach someone on the phone, they will schedule a time. Upon arrival at scheduled time, no one available to install the battery, and there will be additional charges. Business owner does not apologize, and points blame at employees.
Great customer service at this store. Brad was very quick when I showed up for my purchase!!
Batteries Plus in Jupiter is awesome. I called ahead to see if they had the right battery for my car. They did have it and it was the best price of all the places in town. The gentleman I spoke with on the phone was helpful and assured me they could install it. I purchased my battery and it was installed in less than 20 minutes. I wish I had the names of the 2 young men working that Sunday afternoon but they both provided excellent customer service.
I went in to replace a battery on my iPhone. My boyfriend called yesterday and spoke to Brad. He told us if we made an appointment first thing in the morning, he’d take care of it ASAP.Brad was at the counter when we came in; he, along with his coworkers, wore a mask. Patient and knowledgeable, he was also able to help help me with my key fob, which no one could fix before.As for my phone, Brad was prompt and let me know about a previous issue I was not aware of on my phone.I will definitely drive to Jupiter to go to this Batteries Plus.
Ordered a battery online for pick up. Once I arrived the gentlemen offered me a comparable product, that was much cheaper instead! Apparently what was in the store was not offered online. Thanks for giving a Sh-- . He could have just let me walk out and pay $40 more. Something to be said for buy local!
The batteries are fresh! The people that work there are extremely educated in the battery and bulb departments. I was totally impressed and they have my business. They even had LED below microwave bulbs! Wow.
Knowledgeable and courteous. Prompt installation of batteries. Great value solution. Highly recommend.
Great customer service and always seem to have what I need at a fair price.
Alec, Aaron & Dave were truly outstanding. They came to my boat and installed the batteries according to spec. Alec really takes his time to thoroughly check and make sure prior to turning anything on that all voltage is measured and equalized to the capacity of the charger and the type of battery being used. He is organized and well kept in order to do the job right. Can’t say enough as well for Aaron and Dave. Felt very comfortable with them all. Will use you guys again. Truly outstanding!. Thank you.
Brad went above and beyond with an issue I was having with a ball machine. The ball machine company said I needed a different battery than the one I purchased at the store. I explained the issue I was having and Brad came out to look at the machine and discovered it was a wiring issue in the machine. He went so far beyond and fixed the problem while saving me money!! Thank you!!
The service was awesome and super quick, dropped off at 2:30 and picked up at 3:10, perfect job too! I am always bringing any iphones or ipads to the shop on Indiantown in Jupiter. 5 stars
Great customer service!!! I went in for a watch battery replacement for 2 watches and was greeted by Brad. He said no problem we can do it. Before I was done walking around the store he said your done but I could only do one because the other need the band to be removed and I don’t have a band removal tool. I said no problem thank you, do you have the name of a jeweler? Before I could finish the question he had the information printed out for me. What great customer service!!
I needed a new battery for a Mercedes E350 - not only did I get an exact fit main battery, but they had the auxiliary battery I needed as well. And the prices were excellent!!
Quick and convenient. They had a large selection of batteries in stock that fit my needs.
These boys know what they are doing, fixed my iPhone screen without hesitation. An hour later she was ready to BRAPPPPP! Also got myself a sweet flashlight with a lifetime warranty.
Purely competent group of people working there. Friendly staff and great service.
They had the battery for my particular watch the service was outstanding I bought the upgraded battery service which includes lifetime service which is not bad for $14. Highly recommend you get the lifetime service if you plan on keeping your watch you going to need a batteries to go in that watch
Great place to shop for batteries, bulbs plus many other services and products. Knowledgeable staff always there for me. I buy all my batteries here. They never let me down. Warranties are unbeatable. Nobody else can compare. They go above and beyond all other services I have tried! I wont go anywhere else!
Purchased a car battery online which gave me 10% off the battery! I went in to pick it up and the kid working there helped me out very quickly! Also came out to my car with an extension for my ratchet driver! Excellent customer service, quick and friendly. Will recommend!
The gentleman that helped me was very rude and not helpful at all, he gave me a battery that cost 9 dollars for 21 dollars they are clearly ripping people off. He gives me a highly explosive battery with no case, nothing to protect it. When I asked him for something to protect it he just says I don’t have anything to give you I Basically had to argue my way with him to give me a case for the battery. I do not recommend this place at all. I hope one day Alec will learn how to treat his customers.
Service was very friendly, quick and reasonably priced
Cracked my new tablet screen and came in hoping to get a fix. Price was right, service was excellent. Staff really cared and understood my technology addiction. Repair was perfect, good as new! Spread the word, highly recommend! Thank you thank you!
Excellent prices and knowledge even if the battery i ordered was not in stock. We found another for a little more money.
Refused warranty on 4 month old battery. They hide behind tons of small print all in their favor. PLEASE DO NOT waster your money.
These guys are amazing. I went to Apple and they told me I needed to replace my iPhone. I took it to Batteries Plus in Jupiter and they tested out whether a new battery would work at no charge. It worked and I only had to pay $69 for a new battery instead of buying a new iPhone as Apple had recommended. Thanks Alec, Eric, and Aaron.
I had a great experience today. The staff is amazing, and friendly, and very customer focused. I will definitely return to do business with them again. I will also highly recommend the Jupiter location to my colleges and friends.
Thanks Alec and Eric for getting my phone back in working order. They were very professional and proficient.Would recommend to anybody looking for great service.
I spilled liquid ketchup (don’t leave ketchup out for too long!) all over my Android when I was eating my chicken tendies, rendering my phone inoperable. Eric, a worker at this location, was able to help me. He was able to find out that only my phone battery needed to be replaced. I was so enthralled by the amazing service I got from Eric that in addition to replacing my battery, I also asked him to replace my phone screen from the time I accidentally struck my phone with a katana (the steel is folded over a thousand times with great Japanese ingenuity, extremely sharp!) Yet again, I was met with amazing service by Eric. Because of him, I would recommend this location SIX stars out of five.
Total @##$%! Worst customer service I have ever had. Manager just sat in his chair and sent me walking after breaking the home button on my phone while trying to repair the screen. DO NOT COME HERE!
Great company. Very helpful staff. If youre looking for hard to find batteries or bulbs, or need help finding the right one, this is the place to go. They also can replace most watch batteries for you while you wait.
Easy order online and pickup in store process. Would purchase from again.
Dave the manager went up and above for service satisfying my battery needs for my RV
Friendly, great service, knowledgeable. My screen repair was quick and I trusted the staff. Also enjoyed looking around at products and chatting at bit while I was there. Good experience!
Website Scheduling needs work!Scheduled an appointment on website which promised 10% off for doing so. Arrived for appointment on time and as scheduled. I received a confirmation, so I assumed I was all set. Nope! I was told by the polite sales associate that not only was the Tech gone, but he usually leaves at 4pm. My schedule was at 5pm. Guess what, the schedule service allows for schedules all the way until 7pm! I dont blame the sales associate, he was nice enough. Another gentleman entered the store that appeared to be a manager or owner judging from the task he was doing in the back ground, he heard our entire conversation, but did not say one word. I wont be returning, as there are plenty of Tech repair shops to choose from in PB County. Beware if you use the online scheduling service, things are not as they appear!
Great prices on car batteries. They swapped mine out free of charge. Very nice and professional.
We use this company for all our business needs at La Posada in Palm Beach Gardens. Outstanding service for over 5 Years. Dave is quick to respond and always goes above and beyond regardless of the day or time to make sure we have exactly what we need . Even when we were in crisis mode, preparing for the hurricane he quickly met all our business requests.
Great service!! I went for a car battery. The young guy there help me with it and I also got my wipers blades all change by him. I am a happy customer. :-)
They helped me with some golf cart batteries and they have fixed my wife’s phone a few times. They are always nice and knowledgeable. Also, it was a great place to stock up on my hurricane supplies!
The employees were very knowledgable about their bulbs! They showed me all the different kinds to make sure I got what I wanted. 10/10 service, would recommend!
Great service. A joy to do business with you
Excellent Service. Quick turnaround on phone screen replacement and battery replacement. Highly recommend.
Great experience; very helpful!!!!
Visited the store Friday 7/26 and had the pleasure of meeting Chad. Was very knowledgeable about his marine batteries and told me what is the best bang for my buck when it comes to longevity and reliability for my boat. He then after all is said and done gave me his card and said if I had any questions or needed help with installation to call him and he would be there! Great customer service and will be telling all my friends!
Got my phone repair today and had some others done here too. As usual I was always very satisfied with verything!
Prices could be a little better
Fantastic service... The employees were super nice and helpful.
Great inventory. Have hard to find stuff. $$
Alec was incredibly useful helping me get a new screen protector instead of having to buy a new screen! Awesome!
Very good customer service, came in with crack screen an couldn’t use phone. Phone is fixed an works great.
Eric was very helpful and knowledgeable about the galaxys if you need your galaxy device repaired he’s your guy!
Friend customer service, very welcoming when you step into the store
They fixed my screen flawlessly for $100 meanwhile apple was trying to charge me $170... enough said!
The guys at B Plus were very helpful in identifying the replacement bulb for my projector. The best part is they had it in stock.Good prices. Would recommend.
Always a good experience. Quality work at a reasonable price
I went in for an appointment to replace a cracked screen on my iPhone 8 Plus. If you and your expert techs cannot fix phones properly or with the Right equipment, you should not be saying you can fix them! My phone worked just fine but the screen was cracked. I get the phone back and the speaker did not work as well as the new screen, was bulging from the phone and the touch wasnt working properly. I came back furious and they said they can continue to fix it. I brought you a working phone and you give it to me broken, I DONT WANT YOU TOUCHING IT AGAIN! now I have a phone that doesnt work AND has a cracked screen.On top of all of this, the techs acted like they had no clue what they were doing nor did they accept they broke the phone until I went in screaming. Also, as I tried to read the contract upon signing the man said “ it’s just some warranty stuff” FAILED TO MENTION that it included if they break the phone they are not liable. Ezctly why I tried to read the contract but he rushed me through. Never ever ever use this company!!!! I am beyond upset and appalled at how this was handled. I now have to go through a purchase a brand new phone which the company said they would not pay for even though they totally broke my phone so I cannot use it now. A cracked screen that I did is one thing. Now the touch is messed up and the audio does not work so I cannot answer phone calls like come on! You should not be providing services that you are not qualified to do.
Good pricing and excellent repair quality.
My lovely laptop died.........and this store saved its life.Great Service and one of the salesman just happened to be going my way and dropped my battery off.......It was such a nice experience.......I will be spending more money there!!!!!!Cat and Leah
Good help
I was provided with excellent customer service. My batterry was replaced fast and efficiently.
I love this place! I came across it while on vacation, and they were so nice and helpful when it came to fixing my phone. Thank you!!!
Great store!! They fix screen on my iPhone in an hour. Very happy with service!!
The customer service in this store is always positive. I came in with a fish finder, it takes a beating from being used in a kayak. I laid all the parts on the counter, the employee didnt even blink. We sorted through all the stuff, cords, battery, charger. The employee broke out the meter, wire cutters, sheath thing and went to work. It was the battery and I found all the other stuff was in good order, nice. The wires were cleaned up and he even soldered new connectors on it for me, above and beyond.The store also has a lot of things to check out, there is something about flashlights to check out.....
Excellent....these guys rock! Better than the mobile guys who come to your house!
Dave at Jupiter batt+ always gives great service!! He always has everything we need to keep the golf course running smoothly.
Horrible customer service. Very Rude. I will not stand behind their products. Wouldn’t stand behind their warranty after we bought it.
GREAT PRODUCTS AND SERVICE
As a photographer, I buy a lot of batteries and supplies. After getting referred to the Indiantown Road BatteryPlus Store, I can say I found my Ive got a guy for these needs. The staff actually know sh...Stuff! Theyll even rebuild my rechargeable Drill batteries and they replaced my F350 Diesel Truck (dual) Batteries for me. They are always conversational and informative and it makes it interesting to go in. Good job on training!!
Great service and they usually have what I need.
Easiest online car battery purchase ever—and great service at the store when I picked up!
Alec did a great job setting me up with a new set of golf cart batteries!I had thought they only dealt with typical consumer batteries, bulbs and such, but they do have a full assortment of car, boat & equipment batteries.
Amazing service. The guys changed my watch batteries faster than any jewelry store Ive ever been to and for a lot less. No leave it and come back in a few days. Just BAM and it was done.
I went in to get a battery replaced in my phone and they replaced it without any hassle and almost one year later the battery died so i went back and spoke with the manager and they were so helpful and replaced the battery for free because i bought it from them. They accommodate everyone well and i would recommend them.
Friendly staff, efficient, and great work! Highly recommend.
This place was amazing!! Dylan and Logan gave us great service!!
The staff in this store go out of their way to help u. I drive out of my way to get to this store. Plus they have really cool light bulbs.
Had a battery that only lasted 7 months in one of my classic cars while that was in storage during the summer on a battery tender. The initial response from one of the staff was due to the low voltage it was out of warranty. I had to buy a new one. I contacted Dave the owner to determine why this would be the case. He and his staff charged/tested the battery determining it was defective. He refunded my purchase amount and apologized for the inconvenience.
Had what I needed in stock at a fair price.
Great personnel. Complete product line.Ernest
These guys are the best there prices are great and they have warranty options to fit your needs
Excellent with warranty issues! Very satisfied.
Amazing place great prices awesome I found them
Great place to take care of all your battery and devices.
Fixed my phone quickly and at a great price
Friendly store, liked working with David. Helpful and knowledgeable. Would go back. Great resource for LED bulbs.
Eric at chasewood was great. In and out
Thank you so much my phone is perfect now. It only took an hour!
Logan did a very fast job replacing my screen and it looks good as new! Thank you!
Boat batteries are phenomenal!Bulbs selection off the charts!Check this place out as they have things you dont know you need!
Come on. Squaretrade should put some pressure on these guys to get their act straight. First, they have the part in stock to fix my s8. Then, they dont. Then they say theyll have it in the next day. Nope. And its nobodys fault, of course.
Friendly and knowledgeable staff and they always have the products i need.
They are not jewelers. Went in for a simple battery replacement and the young gentleman knocked the arms off the chronographs. He then argued he didnt do it.
Quick and easy. Great service
Great service good price
The car battery they sold me was over 7 months old. Most experts suggest not buying a new car battery if its over 3 or 4 months old.
Awesome and speedy! Battery in stock and grabbed dinner for a very short wait! Thanks, guys!!
Easy sale fast service
Nice selection of hard to find light bulbs and the weird bAtteris that no one else seems to have . Knowledgeable staff. Make sure to bring I what you want replace.