Shane was a pleasure to work with. He kept us informed and updated with anything that was happening. Our car was done within 4 days it was truly amazing. The quality of their work is top notch. You cannot tell any work was done to our car. It was done fast, efficient, and professional. Highly recommend.
I had a recent accident and brought my vehicle to Caliber for the 1st time. I was greeted by the Manager Mr. Davis who walked me through the entire estimate and repair process. I received my vehicle back earlier than expected and I’m immaculate condition. I was beyond impressed with the service and repair work performed. I highly recommend Caliber for your repair needs.
I 110% recommend Caliber Collision. They do amazing work. Always professional and on-time. Steve was so friendly and easy to work with. I called before to find out if they could help out with some incredibly stubborn license plate screws that just wouldnt come out. Steve told me to swing by to see if there was anything they could do for me. Turns out the screws had rusted to the car. I had tried everything from WD-40 to an impact driver to get them out and nothing worked. When I arrived, they ended up having to take the car to the back because of how bonded the screws were to the car. After about 30 mins of work, they returned my car with new screws I could easily remove. The best part is the treatment and quality work they provide to their customers with projects big or small. Visit then for any of your car repair needs. You wont regret it!
Quality paint repair, on time, at a fair price. Staff was courteous and helpful. What more could I ask for, thank you! I will recommend your services to others.
Great shop in Kenosha!Steve (GM) and his team did a great job on my car. Quickly scheduled my car for repair and results were fantastic, just like factory!
Everyone was very friendly and informative. Received daily text messages with information on where they were on my repairs. They contacted the insurance company for any questions they had on coverage and eligibility. Overall a great company. Would highly recommend and take my vehicle for any future repairs.
This place is amazing. My car was damaged from a crash. 2weeks later looks like new. Thank you guys very much
Excellent repair shop, great people to desl with. Highly recommended!
I had to take my car in after hitting a deer. The staff was very friendly and keep me update on my repairs along they way. Everything turned out great and looks good as new.
My car looks brand new. Plus I received a bonus detailing and cleaning. This is the second time I used caliber for full body work because of accidents and I am so impressed by the work that they do. I would travel from another state to get work done by this location and team.
This place is great. Super efficient. Everything ran smoothly. Top notch customer service
Extremely pleased with the service and repairs! I had never had to deal with collision repairs but Caliber (and especially Shane) made it so easy and answered every one of my questions quickly and kept me in the loop throughout the entire repair with texts and calls. Repairs were done quickly and my vehicle was back to looking like new!
Caliber repaired some body damage that ran across the driver side driver and passenger doors. Repairs were perfect and the paint job was also perfectly matched to the car. I highly recommend them for any repairs to your car!
Oversprayed paint onto other areas of my new truck . Didnt communicate with me often. I had to keep checking in over the week they had my truck. Left the inside muddy from their boots.
They did a fantastic job on the front side of my car after the sideswipe got it. Honestly, it looked like my car had just rolled off the lot, and I will definitely go to them again should I be in another accident with repairable damage.
Very Professional. Explained everything. Daily updates. Seamless and easy. Work was great!!
Very nice people...Patricia is awesome.
Used this shop because it was partnered with my auto insurance. If I were paying on my own I would shop around for someone who could do the same quality of work for less money.
The Staff at Caliber is very friendly and cooperative with good communication. My truck was repaired in a timely manner, and the repair work was top notch. I would highly recommend them.
Very happy with the way kyle handled my situation with my truck it came back looking better then ever thanks again to the caliber collision team in kenosha i appreciate all the hard work!
Someone backed into the front end of my car. Caliber was one of three body shops on the insurance companys list. I am sure glad I gave them a call. The staff gracefully helped me through the experience and I had me car back, complete and washed, in 2 days. Staff sent me update text while they performed the bodywork. They sure turned a frustrating and inconvenient experience into a great experience. I am a detail oriented person. I typically do not complete surveys unless I am extremely impressed. I highly recommend Caliber and will definately use them should I ever need future bodywork done.
Straight forward people and great work.
My Hyundai Santa Fe needed the hood repainted, it was dull and not properly cared for before I bought it. When I came in for an estimate, Shane was very helpful. He even tried to buff the hood to see if thats what it needed. It clouded up and returned to dull, so we knew it needed to be painted. The guys did EXCELLENT work! Paint color was perfect. The workmanship was AWESOME! My car looks brand new! They finished the job in the amount of TIME they quoted and the PRICE was the amount they quoted! I highly recommend this location!
My Jeep was hit by 4 deer with major damage. They knew I needed my vehicle. They was very informative on the progress and the job was done right the first time. Thank you Caliber!
This shop sets the bar high. The repair, painting, attention to detail and customer service was outstanding!
Each time that I brought my car here to Caliber Collision I always get excellent service. They keep me up to date on everything that is happening with my vehicle, and its always ready in a timely manner. I can say that I was very satisfied with the service and professionalism that I was given. Keep up the great work!!!!!
NEW scratches.. paint drips.. did not listen to customer requests.. lied on receiptAfter a month.. I just learned that the back hatch does NOT even lock!!!!!
We had several instances of miscommunication with the staff at Caliber but they openly admitted that they could have provided better customer service and they went above and beyond to correct the situation.
Great work on body repair. They make sure to communicate about the process with you by text and calls. Would definitely recommend.
Collision Caliber did an excellent job on repairs for my damaged car! From the time I brought the car in to the time I picked it up was a positive experience. People that I dealt with were very nice and professional. I was kept well informed throughout the process. I would highly recommend if you need repairs to your vehicle!!
Very professional, my car looked better than before my accident after they were done with it
Insurance sent me there for body repair. They seemed great at first but they messed up over and over again and as a result, they wasted their own time and resources as well as mine. It took a grand total of 10 weeks to get my car completely repaired and be done with them. I had to return multiple times, call multiple times, and pressure them to correct all the errors. They blamed their parts dealers multiple times and even had the nerve to ask me to lie for them on the satisfaction survey. Thankfully Kyle stepped in as an acting manager and resolved the final issue. I will never go back here again.
I had a great experience with Caliber Collision. There were no issues when dealing with my insurance, they had a rental car waiting for me when I got there to drop off my truck, and it was completed on time when they said they would. Norm called me with status updates. The repair was to my satisfaction. I would recommend them to anyone.
I had body work done from an accident and their regular updates were appreciated and the final result was immaculate
This was the first time I had to take a vehicle to a collision center for any type of work. The staff at Caliber Colision made everything easy and my contact there Shane kept me updated at all times and ensured I was the first to know if anything came up with my car. Would highly recommend them to anyone who has had any type of damage to their vehicle. Also I could not be happier with the results of the car. It looks brand new after all the work!!
My car was expertly repaired, delivered very quickly and I was kept continually informed of the status of the repair. I have previously used this repair facility with the same results. I highly recommend them.
Had someone throw a large garden brick though my passenger window. Caliber cleaned up all the broken glass from the vents, floorboards and seats, also from inside of the door and replaced all the broken and compromised pieces, replaced the glass and made sure I was kept aware every step of the process.
Norm did a great job informing me of the process and kept me updated on my car! They did a great job!!!!
I brought my Colorado after what I thought was a small bit of damage. Caliber Was thorough in the inspection of my truck and found a lot more than the cosmetic damage. I was contacted on where they were on repairs 4 out of the 5 days of the inspection, parts order, parts received, pain and of course the finish of my truck. Thank you A+
The service tech named Norman was great! He was attentive, professional, & knowledgeable. Norman made us feel at ease & confident in their care for us. Very quick repair...2 days. I will recommend A bra to friends & family.Robert Crane.
Very professional and great work!
Great work, constant updates friendly service and work completed ahead of schedule
Tony and Shane were top notch to work with. They went above and beyond, A+
Very friendly and fast service.
This will be my second car auto body. Very proffesional work. This business use to be ABRA im not 100% correct on The spelling of business previous name. There is no difference in the work.
Had to have my Chevy Silverado 2500 diesel fixed after a small incident. The got my vehicle in the following day and started going very quickly. I received alot of updates almost daily so I knew what was going on and how progress was moving forward which I greatly appreciated so I wasnt kept in dark. The entire staff was outstanding and super friendly from start to finish and the work that was done on my truck looks amazing. Looks like it came from the factory. They even were quick on replacing my bed cover. I would highly recommend them and will go back if needed in the future. Also, my insurance Liberty Mutual had them as a preferred location and the work was communicated very well between them which made the whole process extremely simple on my end.
These guys did a very good job on repairs to my Mothers car after an accident. They were prompt, courteous and the quality of work was very very good. Good quality overall.
Great staff and very good work. Had major damage to my doors and center post. All replaced and looks good as new. Also finished on time when they said they would!Not only that, but have a lifetime warranty for peace of mind.
I wish I could give them a negative amount of stars. They are beyond rude, specifically a receptionist named Shantelle. She repeatedly kept telling me that I know nothing and to shut up and listen. I just asked if the car was drivable! I was very calm and collected this whole time but they were very unprofessional. They also overcharged me AND kept saying my battery was dead and the car was completely broke. I drove it just fine out of there (so obviously the battery works fine! I had just replaced it a month before!) I would highly advise against going to this place unless you want to be in an unprofessional environment and be completely overcharged.
The woman at the front desk said she would call or email a quote and never did.I seen her in the parking lot the next day while getting something out my car and she said she would call after her lunch with a quote and still never did.I got my spare key and took it to someone else they did not even notice my car was missing then went to collect my key once again she was on lunch it took then 20 minutes to find my key..I would not go to them unless you got days to even start the process.
Shantelle charged us incorrectly and was rude when we tired to tell them that our deductible was $500 rather than $1000. shantelle over charged us and wasnt clear on when the car was going to be fixed.The work on my car was done very well and the mechanics did a fantastic job. shantelle on the other hand needs to work on her manners. i give the mechanics 6/5 while shantelle earns a 1/5
Absolutely terrible customer service! Beyond rude and flat out disrespectful to the point I literally walked out and left. Had a 3:00 quote and arrived 10mins early and I was told the person doing my quote left early. After I was blankly staired at by the receptionist for awhile I was assigned to someone in the back who was HORRENDOUS to deal with. After telling a few people about my experience here I was told similar stories from other people also, so this kind of behavior is not an isolated incident...just look at the reviews under mine also. Pulera was happy to help me though...my suggestion is go down the road to them and avoid Abra at ALL COST!
Fast, friendly and well done work. Quick estimate, well explained and quick turnaround.
Best Auto body shop in town. Excellent work and customer service
These guys do a great job and have an eye for detail.
Staff was real nice and kept me in the loop for the entire time my vehicle was in
They did body work on one off my cars and forgot to plug a drain line from my sunroof in and it flooded my trunk. My tail lights have water in them and carpet that cover spare tire is ruined. they want to charge my insurance company for their faults.Called them back after two weeks no answers yet.going to see them now 3-7-18.
Easy peasy start to finish
Great service, professional and the willingness to go that extra mile.
Customer service not friendlyThe guy at the desk when you walk in was not nice and Whiteny not not even give us the chance to explain a few things she was very rude and wouldnt give me or my son the chance to talk.
They are the best . Quality work !!
Very friendly people. Kept me informed on the updates .
They always do a wonderful job!
Great service. Friendly, informative, fast.
Flawless work, exceptional customer service.
Poor!! My mom took her vehicle in for an estimate. The receptionist told her the car wasnt safe to drive. The insurance company ended up totaling the car. When she went to get her things out of the car, she was only given back one license plate with the 12 sticker on it. When the car was taken in there, both plates were on the car and the sticker was a 15 sticker.
Work done was good, Didnt like not getting a written estimate, was called several times wanting us to drop off the car, felt like we were being pressured to have them do the work.
Great work and they stand behind the work
Exceptional service and informative.
Great service,Friendly,totally great customer service
Great customer service!
Extremely poor customer service. Buyer beware.
Took to long in fixing my car
Great service
There rip offs
This is the lowest cost, fastest service, and nicest staff I’ve ever encountered; and unfortunately I’ve had a lot of accidents throughout my life (I think my cars are magnets 😜), so I’ve had a Lot of experiences working with body repair shops.
I orginally went in for a paint job and the guy working there named “James” checked it out. As he was looking at it he realized we didnt even need a paint job, it was an easy fix. I really appreciate this because he didn’t try to take advantage, he just helped us out a ton. I definitely recommend coming here.
Excellent