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Heritage Garage Door Repair, Inc.
18017 W Valley Hwy, Kent, WA 98032, United States
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Heritage Garage Door Repair, Inc.

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Ar
Review №1

Greg was excellent in explaining our garage door options. The installation team was friendly, fast and professional. We are very pleased with our new doors and openers. They have great prices, great workmanship, and great quality. We recommend anyone looking for garage doors to consider calling Heritage Garage Door Repair, Inc.

sh
Review №2

We went with this company for their great reviews. Unfortunately, we didn’t receive as great of service as other did. In fact, we didn’t get any service at all. We had scheduled for our garage door repair on Sunday, between the hours of 11am-1pm. We had rescheduled another appointment to accommodate the time they offered. By 1pm, my spouse called to get an ETA of the technician. They informed us that the technician was unable to come due to a family issue. Now, we understand that unforeseen situations can happen but it would’ve been considerate to be informed rather than wasting 2 hours of our time. Pretty disappointing since all the other reviews seemed to have emphasized how timely they received their services.

Fr
Review №3

Heritage Garage Door Repair, Inc. did a great job at a fair and better price than their competitors. The service technician was very professional. He installed the new opener and springs in an efficient and competent manner. He explained how everything worked and even programmed our car to open the garage door. He was also pleasant to chat with so I learned a thing or two about garage door openers.

Br
Review №4

Allan was amazing. Within 24 hours he had our aging garage door all fixed up and working like new. It was great to see someone genuinely interested in doing the right thing for the customer without trying upsell on new tech or trying to replace things that were working fine and still in good shape. You wont go wrong choosing Heritage Garage Door Repair, Inc..

Ca
Review №5

Heritage Garage did not disappoint. Greg was prompt, qualified, knowledgeable, efficient, and innovative. I highly recommend him. He came out on the same day, quickly spotted the problem with my ancient door not closing correctly, brainstormed the fix and had it up and running in almost no time at all. Next, he replaced my weather stripping at my last minute request. I could not be happier with his service.

Ed
Review №6

The operator scheduling the appointment was very courteous and helpful. Allan the technician working on my door, arrived right on time and was extremely polite and helpful. He was able to quickly diagnose the problem and work with me to find the right solution. The work was completed quickly and the process was transparent - there were no hidden fees or charges. I highly recommend Heritage Garage Door Repair, Inc.

Ro
Review №7

The tech showed up on time and installed 2 overhead garage doors and electric garage door openers. The doors have been trouble free for several years now. The techs did a good job and explained the operation and how to set codes are keypad. They also clean up all the garage and took it away with them. The crew was very nice and very professional!

Vi
Review №8

The crew from Heritage Garage Door Repair, Inc. was very knowledgeable and great. My spring broke late at night two weeks ago and I called their emergency services, and they were at my house within an hour. The price was also very affordable, I would definitely recommend them to more people I know. Thanks guys, 5 stars!!

Cr
Review №9

I was pleased with Allans awesome customer service. He was very knowledgeable and helpful and I was very impressed with the repairs he made. I was also impressed with the polite manner in which he answered my questions. Thank you, Heritage Garage Door Repair Company for sending such a helpful employee. I would refer my friends and relatives to this company! 5 stars all the way.

Pe
Review №10

5 star rating! Technician from Heritage Garage Door Repair, Inc. took a look at my high lift request when others said it couldnt be done. He worked with his team to order the parts quickly. During the install, he did run into some issues but due to his expertise he was able to figure it out and make high lift work. These guys can do anything and their price was very reasonable. I highly recommend this company, especially tech!

Da
Review №11

After calling several garage door companies to have my door fixed/replaced and they never showed up. I called Heritage and they showed up when they said they would and just like that we have a new garage door and motor with a permit. Even the inspector from the county said that the garage door was installed with absolute perfection. The owner even came by to inspect the work and make sure we were satisfied. A+ company, highly recommend them to anyone with garage door needs.

Vi
Review №12

I was satisfied with Allans good customer service. He was very knowledgeable and helpful and I was specifically very pleased with the repairs he made. I was also impressed with the polite manner in which he answered my questions. Thank you, Heritage Garage Door Repair Company for sending such a helpful employee. I would refer my friends and relatives to this company!

Sh
Review №13

Allan was an ultimate professional. I was having trouble closing my garage door at 8pm on Saturday night and gave a call to Allan and he was able to talk me through temporarily fixing the problem until he came on Monday. Allan came to look at the problem was able to determine immediately what was wrong, looking to set up a future date for repair, he said I can fix the columns with the springs and install the new garage opener in two hours right now. He is extremely fair with pricing and I will definitely recommend him to anyone with garage door issues. Thank you Heritage Garage Door Repair, Inc.!!

Cr
Review №14

Heritage Garage Door Repair are awesome! In addition to replacing the springs, they tweaked everything else to make sure it all was running smoothly. The light in the garage door unit only occasionally worked before, but they were able to fix it. They also had no problem helping me move things around in the garage so they could get to everything. Much appreciated. Definitely recommend!

Jo
Review №15

The crew from Heritage Garage Door Repair, Inc. was very knowledgeable and prompt. My spring broke late at night two weeks ago and I called their emergency services, and they were at my house within an hour. The price was also very reasonable, I would definitely recommend them to more people I know. Thumbs up guys!!

La
Review №16

Heritage Garage Door Repair, Inc. technicians replaced the spring on my garage door. They were polite, efficient and fast.They were able to finish at the expected time and cleaned up after they were done. They kept me updated throughout the project and answered all of my questions. I would definitely recommend them.

Li
Review №17

We hired Heritage Garage Door Repair, Inc. to install a new garage door about a year ago . They did a great job system has worked smoothly and quietly. Had an issue yesterday called them and they promptly sent Allan out to address it. He is a professional, knowledgeable guy who explains things very well.

Ju
Review №18

If you are looking for a genuine garage door and good installation look no further. They recently installed a new door and the services was great indeed. Allan from Heritage Garage Door was quick, efficient, clean and professional. Their products are of high quality and very pocket friendly. I would recommend the services to anyone who needs a garage door.

An
Review №19

Allan, a technician from Heritage Garage Door came out shortly after I made the call, confirmed the problem and fixed it in a very timely manner. The pricing was fair and I never felt pressured to have an additional service or items. I will definitely call back for any garage door work at my place. Thanks for a well-done job!

An
Review №20

I had the greatest experience with Allan from Heritage Garage Door company. He was on time, straight forward and fast. He gave me a quick, helpful and clear explanation of the problem with my garage door with options for repair and got the work done quickly and within a very short time. I would definitely recommend Heritage Garage Door and Allan!

Ch
Review №21

I have used Heritage Garage Door Repair, Inc. many times and they always offer the best service. Very knowledgeable and kind in explaining the problem and how to fix it. I will highly recommend them to my friends.

Ch
Review №22

One of my garage door springs broke. I made a call to Heritage Garage Door Repair, Inc. and they were able to respond promptly. Allan was professional, friendly and very knowledgeable. It was the last call of the day, and I never felt like he was rushing through to get done. When it is time for a new door, they will be the only company Ill call.

Ja
Review №23

This was a wonderful experience. My garage door spring broke about a week ago, I just happened to stop by Heritage Garage Door Repair to get some information and was lucky enough to be told they could fix it 2 days later on my day off. The service technician was at my house and the spring was replaced within 20 minutes. Great job.

Ph
Review №24

Other than the wonderful product and services, I loved the way I was treated in their office. I was warmly welcome by the customer representative and was offered a hot cup of coffee. I was taken through their various products, prices and more so they have a showroom that displays the product in a real scenario. I must say I was amazed by everything I saw and I can’t wait to be installed a new garage door.

Be
Review №25

I heard a loud bang from the garage and when I checked it out, I saw one of the garage door springs broken. I reached out to Heritage Garage Door Repair to help me with it. The spring replacement was completed in less than an hour. The spring he installed was very sturdy. I was also delighted that their garage door repair service was inexpensive. Thumbs up!

Wa
Review №26

Allan was awesome. He fixed a problem with my solid wood door that no other tech could fix for 7 years. I have a heavy wood door that kept going out of alignment due to shifting on the tracks. Allan was able to see the problem in 5 minutes and came back the next day with the fix. The door now operates great. Thank you Allan.

Ro
Review №27

Heritage Garage Door staff are reliable, arrives on time and always clear on communication. I have used their services for the last three years and I strongly recommend to anyone to take up their services regarding Garage doors.

Information
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27 Comments
5 Rating
  • Address:18017 W Valley Hwy, Kent, WA 98032, United States
  • Phone:+1 206-203-3775
Categories
  • Garage door supplier
  • Contractor
  • Handyman
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