user
KNOX DOUGH
10551 Kingston Pike, Knoxville, TN 37922, United States
Appearance
KNOX DOUGH
Comments
Ca
Review №1

First time here and let me tell you the place itself is beautiful and CLEAN! The bathroom is also super clean. They have beautiful decor and the service is amazing. When I walked in I was asked if I had been there before and since it was my first time I got a break down of all the different types of desserts they offer, they even let me sample some cookie dough! They make you feel welcoming and the cookie dough taste amazing. Super happy I found this place on accident and have it a try. My boyfriend and I both had the rolled ice cream and he couldn’t wait for me to take the picture, lol but overall by far the best combo of customer service and cookie dough.

Hu
Review №2

If you haven’t tried Knox Dough then you’re missing out! They have the best cookie dough recipe. TN trash is my favorite flavor.The store is inviting and clean and the employees are great.

Lu
Review №3

Soo so yummy! It was our first time trying it. The girls took the time to explain the process and let us try multiple flavors.. they turned out really good! Can’t wait to visit Knoxville again and stop at this awesome shop..

Co
Review №4

Super yummy ice cream. The staff was very helpful and friendly. The choice of flavors of cookie dough and toppings for the rolled ice cream should make everyone happy.

Ti
Review №5

I love rolled ice cream because it is so cold that it takes longer to melt. I always stop by ice cream shops and creameries when Im traveling. I stopped by Knox Dough and was a bit surprised by their limited ice cream options. I didnt like the regular ice cream, and the rolled ice cream has strawberry as an option which is one of the flavors I would get to share with my dogs. Two young ladies were working when I stopped by, Amaya and Kylie. They were very helpful and friendly, so welcoming. The rolled strawberry ice cream was very good. I like the small strawberry pieces in the ice cream. I was a bit disappointed that it wasnt topped with large strawberries as pictured. My two finicky pups loved the ice cream! Overall, I really enjoyed my visit, Amaya and Kylie are such nice young ladies.

Be
Review №6

I stopped by on a family vacation. The staff immediately greeted me with kind words and a smile. I greatly enjoyed just being in their company. It was a wonderful customer service experience and a wonderful sweet treat.

Ni
Review №7

Friendly staff, fast service, and great cookie dough! Free samples of the 12 cookie dough flavors are offered, and they taste amazing. I got a scoop of salted caramel cheesecake dough mixed into my rolled ice cream. Rolled ice cream includes three delicious toppings of your choice. I highly recommend this place!

da
Review №8

While traveling from Nashville to Greensboro going home from vacation, we had the awesome idea to find somewhere that made rolled ice cream. So after looking it up we found this place. After driving 2.5 hours to get to it we were greeted with all smiles and amazing flavors! Truly the best I’ve ever had! If you’re in the area (or 200 miles away) you must go! I recommend the strawberry-banana milkshake… the rolled ice cream is also amazing!

My
Review №9

Love this hidden gem. Been here a couple times and had just cookie dough which was delicious as was the shake. The owners are very friendly and helpful. Would highly recommend visiting this shop!

As
Review №10

Literally my favorite rolled icecream of all time! We visit 1-2 times a year and stop by every trip!! Can’t beat the fresh cookie dough either! I love that it’s locally owned and ran and every time you come in they remember you and are so welcoming! Definitely recommend if you’re in pigeon forge and want some dessert!

Lo
Review №11

This place is great! I ordered the Tennessee Trash and loved every bite! This is definitely my new favorite dessert place 💕 the customer service was also 100% amazing! The staff is very well informed on the flavors and ingredients and eager to hand out free samples to try. I honestly cant wait to go back!

Ka
Review №12

Had such an amazing time here! The people who work here were so friendly and so helpful- even when it was very close to closing time. The ice cream and cookie dough were both super delicious and I will definitely come back here if Im in the Knoxville area again!!

Jo
Review №13

I had the Tennessee Trash and it was amazing. Great place and even better customer service. The owner Steve was kind enough to let me change my order after getting the ice cream. He knows how to treat his customers. I will be back again to try other flavors.

Jo
Review №14

Got to be the best rolled ice cream i have ever had. The owners were very personable and great to talk to. Will definitely go back.

ka
Review №15

Service is great. but dough isnt all that. i mean its quite good and i would give it a try but your better off getting a tub at krogers still worth the trip and everyone is sooo nice. TN trash is the best dough out of all if them. the dough is just a little mushy and not authentic

Ry
Review №16

So delicious and so simple. A fun new take on a classic desert. Everyone should try it. Locally owned and operated.

Br
Review №17

Definitely recommend, their rolled ice cream is delicious. Very kind people who served us as well. Also the inside was beautiful and had a great vibe to it. We will for sure be back!

Am
Review №18

Great take on rolled ice cream, amazing staff/owners. Large selection of dough and toppings. Fun to watch them roll your ice cream, dairy free ice cream was delicious! Great place to stop, made us feel very welcome even when they were super busy. Thanks!!!

Ro
Review №19

The place is amazing. The people who work there are outstanding. The sweets are great. Will absolutely be back.

Al
Review №20

My husband and I stopped in on our way back home to Florida from a road trip to Montana with a craving for something cold and sweet. We were not disappointed as this has been one of the best rolled ice cream places we have been to! There is a lot of emphasis with different flavors on the cookie dough with an ice cream base, so once you mix that with vanilla or chocolate their house made cookie doughs make a new ice cream flavor. I had the Sass and vanilla with blueberries, caramel, and cheesecake topping and it was a.m.a.z.i.n.g. The owner was there and made us very welcome. I can definitely agree with an earlier review saying that the owner makes you feel like you have been friends for a long time, and I just simply wouldnt believe anyone who has anything but something good to say about this place. If I could give it more than 5-stars I would. They need a location near Orlando!

Ca
Review №21

My boyfriend and I drove a couple hours out of the way to visit this place and were by no means disappointed. The owners are very welcoming and the rolled ice cream was absolutely AMAZING. They have plenty of flavors to choose from and the shop is super cute. We will have to make another trip soon and try out the cookie dough shakes 😊

Da
Review №22

Steve and co were the best!!! It was our first time at Knox Dough and it did not disappoint.

AJ
Review №23

My family and I went to Knox Dough for the first time and the staff was super friendly! My Dad cannot have ice cream, but they had dairy-free orange sherbet that he loved! They also cleaned everything for him to make sure there was no dairy in his sherbet. The atmosphere is fantastic and their various flavors are guaranteed to please!

Ju
Review №24

Great service and owners! You can choose from several cookie dough creations and awesome rolled ice cream! I chose the raspberry cheesecake..🤤🤤 Super kid friendly! Definitely will be back!

Ma
Review №25

The Best Place hands down for ice cream in the area! Great atmosphere and right across from the outlets! Don’t miss this stop!

St
Review №26

Great atmosphere and great staff. Unique cookie dough menu mixed with ice cream. Very enjoyable experience. Would highly recommend it to anyone with a sweet tooth!

Na
Review №27

What more do you want than real friendly staff, high quality ice creams and shakes, beautiful decoration and a clean store ?

Ro
Review №28

We were having a rough day as we pulled into Knox Dough. We were on the hunt for a good milkshake to forget our troubles and did they ever deliver! First, we were greeted as soon as we entered the store. The young gentleman was kind as he went over all of our options then helped as we made our choices. They made it EASY. It was a fun, cute little ice-cream shop. The décor was delightful, offering little laughs at each new sign. The Pacman man made for a delightful competition while we waited for our shakes and rolled ice-cream. Huge thank you to the hardworking crew. This place was spotless! Im sorry I didnt take a photo of anything, but their photos dont lie, its even better than it appears! :) Thanks for everything we will see you all again soon!

Ja
Review №29

This is a must try around the Knoxville area. As soon as I walked into the building I felt that warm and fuzzy feeling. The owners and staff dont treat you like customers but instead I got the vibe of being a friend. The flavors were amazing and the atmosphere was very welcoming. I tried the cookies & cream and Tennessee trash and OMG it was wonderful! I highly recommend this place for an after meal dessert or even a treat to cool off from the summer heat. I will be back time and again!

Mi
Review №30

We had a wonderful visit to Knox Dough! The owner was there and took time to talk to us. 5 of the 6 of us had rolled ice cream and it was creamy and delicious!Some had the cookie dough and loved it as well. Overall a great place to visit!

St
Review №31

Cookie dough, rolled ice cream with or without cookie dough, milkshakes with or without cookie dough. Cookie dough samples so no reason to NEVER got one you dont like. Won best of best 2019 dessert truck and 2nd best of best food truck. Moblie unit is great but stores and choices are even better.

ch
Review №32

We love the family Atmosphere every one is friendly. The milkshakes are out of this world!!

Vi
Review №33

Steve was incredibly hospitable and talked with my fiancé and I like he had known us for years. The rolled ice cream and cookie dough was out of this world! Such a phenomenal place for family, faith, and deliciousness!

Gu
Review №34

Anyone else eat raw cookie dough even though the labels say DONT EAT UNLESS YOU WANNA DIE!!!? I sure as heck so when I feel spunky and daring.But here at Knox Dough, you can safetly eat cookie dough without of any fear! The best way to think of this place is an ice cream place, but instead its cookie dough. You choose how many scoops you want, and there are a variety of flavors [between 6-12...I cant remember].They also served Rolled Ice Cream [seems like its the hot new thing now a days]. I got myself a rolled ice cream. You choose a base ice cream [vanilla or chocolate], then choose a cookie dough to mix in. After they work their wizard magic to roll it up, they top it off with the toppings of your choice.My family got scoops of cookie dough. Both normal scoops and the rolled ice cream are delicious. I highly recommend this place!

Jo
Review №35

Staff was super helpful and informative. They have 12 cookie dough flavors as well as rolled ice cream and milkshakes with your choice of cookie dough inside. We really enjoyed our ice cream and will definitely be back!

Cl
Review №36

So so yummy!!! There is a variety in flavors and options, a funky and fun lobby, and watching the ice cream be rolled is very entertaining!

Tw
Review №37

Good food but slow service and bathroom door has no lock

He
Review №38

Awesome atmosphere, and the people behind the counter were so genuine and helpful with it being our first time! Great date night spot after a meal, or just a sweet treat! Will be back!

Ti
Review №39

We stumbled upon the Maryville location on our way to our trip destination. We stopped in for desert after our meal next door and left completely satisfied! The owner was extremely kind. My friend and I both ordered the cookie dough milkshakes and we highly recommend them! I will definitely make an extra stop when I am near any of their locations!

Ch
Review №40

Knox Dough is the best place to get dessert! Wonderful people who work there very friendly and very welcoming! Everyone needs to try Knox Dough, so delicious!

Am
Review №41

Amazing!!!!! Delicious!!!!!! Friendly and outgoing staff!! Definitely recommend!! So many yummy flavors to choose from!

Je
Review №42

Such a fun & delicious experience! Definitely a MUST HAVE while visiting the area. Tons of flavors of edible cookie dough & delicious choices for rolled ice cream.

Ro
Review №43

Great lil place to get an ice cream treat

Au
Review №44

Absolutely fantastic staff, delicious dough, and now I don’t have to risk salmonella! 🤘🏻

Cr
Review №45

Amazing service and food! Highly impressed.

Ra
Review №46

Cool concept! Liked the cookie dough shake!

Da
Review №47

We have come here every time were in town. Best cookie dough shop weve been at, that includes the 2 in Manhattan, NY weve been to. The owner is so extremely personable. Love the whole experience.

An
Review №48

Overpriced and underwhelmingI went to the location at 129hub and got the cookie dough, while it tasted fine, it didn’t really taste like cookie dough... I paid $6 for one scoop of cookie dough ( $4 is the price for a scoop, and I believe in leaving good tips) the service was good, it’s just the price is high for something that I’m not sure I’d call cookie dough.

A
Review №49

Disappointing. You would think that if somewhere is named after a certain dish, that dish would be good, right? Wrong. Please do not be let down by their cookie dough, as I was. It is not anything like your typical cookie dough- Its extremely soft and more of a frosting. Not chewy, not dough-like at all. More of a vanilla frosting with chocolate chips in it than a dough. It doesnt taste bad, but shouldnt be marketed as a cookie dough. This is some other strange dessert with a cookie dough flavor.I wouldve sampled it and known better, but I had door-dashed it and therefore did not know what to expect. I recommend trying another small business for your cookie dough fix.

Sh
Review №50

Super cute place. The rolled ice cream was very tasty

Ka
Review №51

I had KNOX Dough cater for our corporate summer social and it was a big success. There are so many fun flavors available and their prices are great! On top of the cookie dough being delicious - Steve and Janet were wonderful to work with while organizing the event! Would recommend using their catering service!

Jo
Review №52

Cool spin on a couple of classic treats. Fun for a date night.

Ni
Review №53

Nice, clean little shop off Kingston Pike that serves a ton of different and interesting cookie dough flavors. Rolled ice cream and milkshakes both look awesome as well though I have yet to try them.

Sa
Review №54

Such great service and great food!

Sh
Review №55

Love it!! Everyone need to come try this ice cream rolled or not its yummy. Even the cookie dough. Im a big follower and if were going to help our small businesses this is one that we can do for dessert.

Ca
Review №56

Interesting flavors and delicious combinations.

Tr
Review №57

I really wish we lived near here because this place was amazing and all the waitress were amazing and I had so much fun with the singo definitely recommend going for some family fun

Mu
Review №58

Place was clean and the folks who worked there were nice. I didnt love the cookie dough. It was a texture thing for me. Their stuffed oreos are absurd though. So good

Ma
Review №59

Maybe you will love it, crazy expensive For what you get

Ju
Review №60

Excellent service, very friendly owner and staff! Hand’s down the best ice cream i’ve ever eaten!

Dj
Review №61

Absolutely great service and very friendly workers. Will absolutely be back more and more

Am
Review №62

This place is AMAZING..we loved everything...and rolled ice cream is just fun fun fun!!

Je
Review №63

Enjoy having the 129 Hub location makes desert after my meal easy.

Ah
Review №64

People there are nice and very welcoming!

G
Review №65

I personally hated the cookie dough. Didn’t taste like cookie dough to me.

Ca
Review №66

The cookie dough was delicious and the staff was so friendly! He took the time to explain all the options to us and safely let us sample different flavors. Southern Sass was our favorite that we tried - definitely worth a visit!

je
Review №67

A unique and amazing dessert for the whole family.With a significant amount of cookie dough flavors, the choices seem almost endless, when you mix/match and/or add your favorite dough to a rolled icecream frozen treat!I had the absolute pleasure and honor of meeting the owners in the new Pigeon Forge location, during a father/son weekend getaway and their attitudes were an unmistakably clear message that they truly want EVERYONE that visits any of their stores or mobile food truck, to have the most amazing experience possible.They are a mom/pop company, that make their own edible cookie dough and have slowly grown from a food truck, into a few brick and mortar locations, with a mobile food truck that is still in operation.Again, I have anything but positive remarks and bout the food and customer experiences and look forward to seeing this company expand into new markets!!

ch
Review №68

Friendly owners and tasty goods. If your sweet tooth is calling this is a great way answer.

Jo
Review №69

This was our first visit and we were not disappointed. Steve was excellent in explaining everything and the product was excellent. I highly recommend this place.

Ke
Review №70

It doesnt taste exactly like cookie dough, but pretty darn close. Plus, you dont have to worry about raw eggs, because its safe to eat. And the best part, its run by a local Christian family. Try them out. Theyve got 3 locations now.My Mom & I tried the rolled ice cream last time we went. Wow! Really good!

ju
Review №71

Excellent service.Excellent staff.Excellent environment.My new place for all my ice cream needs.

Aa
Review №72

Like a classic ice cream shop

Vi
Review №73

Yummy treats, nice atmosphere, and friendly people!

Mi
Review №74

I got the chocolate milkshake with a scoop of Andes mint cookie dough. It was really good!

Ca
Review №75

Visiting pigeon forge from South Carolina. LOVED how they have dairy free options. I notified the gentlemen about my daughter’s dairy allergy, and he went ahead and cleaned the ice plate/pan to make sure my ice cream wouldn’t have traces of dairy from previous ice creams! My daughter ended up having the orange base rolled ice cream with Oreo cookie dough on top, she LOVED it. Will definitely stop by if we come to visit the area again.

Na
Review №76

I was skeptical of getting raw cookie dough, but the cookie dough was better than ice cream to me. The service was excellent, and they walked us through how to order and offered us plenty of samples.

Et
Review №77

If youve never been to a cookie dough place before, this is a must try. The dough flavors are roughly the same as classic ice cream flavors. If you can normally eat 3 scoops of ice cream, go for 2 scoops of dough as the dough is much richer than ice cream. Also, make sure you grab a drink or some ice cream to go with the dough. It makes the whole experience better.

Pr
Review №78

Lots of unique and yummy flavor options. The owners are wonderful people, I’ve been here several times and never had a bad experience! Love the selection of board games too, a very family friendly place. (My personal favorite flavor is red velvet, highly recommend!)

Ta
Review №79

This is good stuff. Had the rolled ice cream. A great serving size, good price. Absolutely delicious. Bought an extra rocky top cup of dough to take home. 5 stars

Ro
Review №80

Service is terrible. Owner needs to hire more help. That is why there Sutherland store went out of business poor service bad location.

ma
Review №81

Absolutely wonderful experience! Shannon and Lilly took great care of us! Delicious treats and loved the Christian atmosphere.

Ce
Review №82

Knox dough is owned by an amazing local family. Their food creations are incredibly creative and delightful to taste test. They are so friendly and they are always coming up with brilliant new ideas for flavours. They also have rolled ice cream, which is great! We love going to their new store and checking out the flavors of the day. The staff is very helpful and kind, and always willing to let you try a flavor before buying it. We love them so much and cant wait to go back again soon!!

Co
Review №83

Delicious and nicely priced! The staff is very friendly and excited for feedback. The ice cream can be very rich but they have a decent selection of flavors for everyone and I love the addition of mixing cookie dough into the ice cream. You can buy the cookie dough by itself, but the main thing is the rolled ice cream. You select a base (vanilla, chocolate, orange), a cookie dough to be mixed in, and up to 3 topping. They roll it all together for a wonderful flavor combination in a fun way to enjoy it. The store itself is decorated really well and feels very comfortable/homey. They even offer some board games if you just want to hang out inside while you eat!It can be a little hard to find as its set back in a nearly hidden shopping center and is a corner store. Best to use the GPS first time or look it up on Google StreetView first! The sign in front of the turn-in is small so we missed it at first!

Ty
Review №84

Awesome friendly environment as soon as you walked in the store all the way till you leave! My wife and I WILL be going back!!!

As
Review №85

Visited the one on Sevierville this weekend was highly impressed. Beautiful store and super clean. First time We tried rolled ice cream and it was amazing. Multiple kinds of cookie dough next time I’ll be bringing so home. The people were friendly, helpful and very welcoming. So good !! It’s a must! We’ll definitely be returning.

Je
Review №86

The shop is cute and they have a lot of interesting flavors. I especially like that they have dairy-free options. However, the cookie dough, itself, is a bit too soft and tastes too buttery for my liking. I prefer a firmer dough that does not taste like butter with a little sugar added to it. There are better options out there for cookie dough connoisseurs. This is not worth the calories. Would not return.

Bl
Review №87

We had such a great experience tonight! The owners went above and beyond, even though we arrived right at closing time. Their cookie dough is always yummy and has a great consistency. This was our first time to try the rolled ice cream and it was by far the best rolled ice cream we’ve had. Highly recommend you give them a try! Great service, great ambiance, and delicious treats!

Di
Review №88

Knox Dough what makes this place special is the one of kind gourmet edible cookie dough that is also egg free.They have a special way of heating-treated flour in their amazing cookie dough.Knox Dough has a food truck and amazing Restaurant right here in Knoxville, Tennessee.Thanks, Knox Dough for always going the extra mile to be so kind to my family.My Son Loves your entire amazing flavor made with love.Knox Dough has a huge selection of edible cookie dough for the entire family or corporate event

Ka
Review №89

The employees are all nice and helpful. The rolled ice cream and cookie dough is delicious and the place has a calming feel to it. This is the perfect place to go for dessert.

Ka
Review №90

Really good ice cream with cookie dough rolled in. The girls working were nice as well.

Za
Review №91

This place is great! You cant go wrong with any of the dough or rolled ice cream they have! And the owners are extremely nice and friendly!

Co
Review №92

The rolled ice cream and cookie dough is awesome!The store is in a shopping center near Lovell Road and a little difficult to find.

Ti
Review №93

Staff was so friendly letting us sample everything and helped me build my first rolled ice cream. Everything I expected and more! Even got some cookie dough to go. Amazing place!

Re
Review №94

Tasty rolled ice cream!!

Er
Review №95

The cookie dough was NOT good at all it didn’t even taste remotely close to cookie dough I could make better cookie dough than this

Ja
Review №96

Awesome 1st time experience.Shannon and Lily were awesome!!

An
Review №97

Lily and Shannon both deserve 5 stars. Excellent service.

Ap
Review №98

Awesome place!!! The owner spoke with us and asked about if we had been there before and gave suggestions for places we had to try in Nashville, which was awesome since we’ll be there in August. Also, they have a lot of different flavors to choose from and it has a better consistency than most places. Will definitely be back and can’t wait to try their ice cream as well!!

Co
Review №99

The dough tastes great and there are quite a few you can choose from. The employees were super sweet and willing to answer all of our questions! We will definitely be back!

Ri
Review №100

Best cookie dough I ever had. Tons of variety and always a good experience. The crew there are always friendly and nice. The owners of knox dough are always fun to talk to and very nice. I come here all the time and cant say anything bad about this place. Its a must try and you will want to come back for more.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:10551 Kingston Pike, Knoxville, TN 37922, United States
  • Site:http://knoxdough.com/
  • Phone:+1 865-556-9677
Categories
  • Ice cream shop
  • Dessert shop
Working hours
  • Monday:Closed
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:12–9PM
  • Saturday:12–9PM
  • Sunday:1–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations