As always Dr Deen was the best. His communication and recommendations are knowledgable and understandable. This time Josie S., an Associate assisted me choosing and ordering glasses. Josie was excellent. Both Dr Deen and Josie have a good sense of humor and that created an enjoyable visit. I also appreciate Walmarts and the Eye Centers attention to the safety of customers concerning COVID. Thank you.
Dr. Deene is AWESOME! He does a great job!!!
Went to put on my glasses this morning, and the tiny screw holding the frame together came loose on the right-hand side. Nothing broke, quick fix at the Vision Center, no problem, right?Posted hours for the Vision Center online say Mon 9am - 8pm. Called and no one answered. Theyre just busy, I assume, but I need to get this done, so I drive over anyway.Posted hours ON THE DOOR also say Mon 9am - 8pm. Lights are out, no one is there. Customer service doesnt know anything about it. They try to get ahold of a manager or someone who can find out whats going on, and the manager says theyll call back upfront once they find out whats going on.20 minutes go by. I had to take off from work to be there, and no one has heard anything yet. I dont have all morning to wait, so I leave.Although Ive never had a major problem using Wal-Marts Vision Center in the past, this is probably the last time I will ever go there for a new pair of glasses.If you are no longer open on Mondays, UPDATE YOUR POSTED HOURS!!! If there is some special one-time reason why you are closed, at least have someone put up a sign. Leaving your customers to stand around in the middle of a workday wondering whats going on is unacceptable. This is not how customers should be treated.The competition across town says they can take me as a walk-in during my lunch break and fix my glasses. I guess thats where Ill be going from now on?
Saturdays seem to be extremely busy, we didnt have an appointment. Spent approx. an hour and a half going through the process. Marieta was so helpful, very nice, and professional.
Nice staff.