Highly not recommended. Spent $700 on two new phones, a new Hotspot, and the first month bill. Hotspot was glitching right out the box. Was only able to use 4gb. Husband is a truck driver so had to wait until he was home to take the device in, only to be told I had to call customer service. The store couldnt help. So called and they warrantied the device. I canceled service so that they wouldnt charge me while I waited for new device. Guy told me as long as I reactivated within a month that I wouldnt have to pay activation fee. They actually got my new device to me with a week. I called to activate it and see about getting my month of unused data back. They told me no, so I asked to speak to supervisor. Got transferred, then they tell me I not only have to pay an activation fee but theyre unwilling to even comp me half a month. Werent willing to even work with me a little.

The store Sold me the wrong caseWhen I added my 4th Line and bought my new phoneWhen I went back up there to talk about it and get the right case they refused to refund my money and i had to buy the right case the associate is the one who grabbed the case and put everything together i mever even seen the box now im stuck with over 50 for me to get 1 correct case she admitted its happened before so they just dont care i wilp never go back to this store They should be ashamed ripping people off that way

Its ok but it could do way better

Bryanna is always so helpful. She has helped my family and our five children with our phones, service, ave any problems we have had. She is so friendly and willing to help no matter what the case is. I would recommend her and her service to everyone. We will remain long time customers of hers and cricket.

Nice people, good deals. Mostly good timing. Would recommend. No bathroom though.

Very good customer service and there employees are very nice and helpful

Bryanna knows her stuff. Was in and out in about 30 minutes even with a # transfer.. will be sending her all my freinds and family for their next phones

Just baught a phone here! Great people with great customer service.

Great service from Tonya the store manager. She really knows her stuff. I had 4 business phones to connect and transfer. She got it done well with no mistakes while still handling a store full of people all on her own. She should get a raise. Great job Tonya, very impressive!

Very friendly and helpful. She explained what happened to my phone.

The staff this store are quite helpful and were able to help us port from at&t to Cricket in under an hour. Tonya was super nice and I really appreciated her level of professionalism. I would highly recommend this store for your Cricket Wireless needs!

Cricket is good as long as you dont need to make any changes to your account. If you need to change your due date, I was told I had to call on one specific day of the month. I have two lines and wanted to separate the lines. I was told I would have to change my due date and basically set up new lines. I have had a cell phone for over 20 years and this is the most difficult carrier to deal with. They need to make things easier for the customer!

Theyre full of hidden fees. Unlimited is definitely not unlimited services. Havent ever experienced difficulties as much with any other provider. Definitely switching next month.

I use cricket and its good service. They have phones at all price ranges and reasonable plans.

Very helpful staff. Hooked me up with new phone very fast.

A great experience every time I go in. The staff is always friendly and helpful. Gets kind of crowded, sometimes, but weve never had to wait for an unreasonable amount of time.

Customer service was ok. But cell service down the drain

Have been with them since they were Aio Wireless. Pushing the envelope for regular people. Great technical cell service. In store employees are 8x of 10 awesome with service and knowledge. Willing to fo what they can to help your situation. However, the 2 of 10 are rediculous and dont care about anything or know anything. Recommend.

Awesome friendly employees. Handle the situation in speedy amount of time.

The staff and management is awesome they always remember me when i walk in and are always friendly and willing to help me out.

Awesome... Cricket wireless customer care hotline is beyond useless.. But when it comes to the store.. Its amazing always get things taken care of with ease and quickly!

Couldnt resolve any problems. Claimed limited access to account from store level.

Why would you cell. Someone a phone. When they cant download nithing to it because it says not enough space

I like the service that they give us

One person working, no other stores in this town. Waited an hour just to pay my Bill. Wow!!!! Never had this problem any where else

Cricket has good deals on phones. Check them out...

STAY AWAY FROM ANY CRICKET DEALER!!! We got ripped off 300 dollars at the Stark FL location. They told me they used Verizon towers and that was a LIE. I had to drive over a mile down my Rd to even get one bar. I beg them for a refund in less 24hrs and was told I could turn in my phones and get 10 dollars back. Please go to Straight Talk, Verizon or Metro PCS.

Everyone is very Friendly and got the job done as quickly as possible

Clean store. Staff members are polite and helpful.

Many months of junkie phones no service and the customer service people here are extremely rude

Hats off to Heather I was in lake City because my dad was in hospital so when I had to replace my phone I thought I knew what to get she was honest about problems with that phone instead of just selling it and because of that I ended up buying a new phone plus accessories I had not planned on and it was because Heather had been honest so thank you

Representatives were very helpful and knowledgeable.

Inexpensive cell service

Deceptive buissness practices

Your paying too much, if your not using Cricket.Photos of my Service dog as a pup and grown up

Customer service was very slow, otherwise ok

Its just the best

Good customer service

Love it

Its ok

Love cricket

Great!

Very friendly

Just no

Felt welcome

Friendly

Sucked

It is being very fast to spread through the lowest packages on the internet.

I like it