Did a great job fixing the big scratch and dent on my driver side door and the lft front fender. Color match was spot on. Only issue was that they forgot to place/press in the bottom left corner windshield rubber seal. That was easily fixed by me. But all and all they did an excellent job on repairing my driver side door.
Great experience with Fix Auto in Lake Elsinore! Staff is friendly and professional, they communicated throughout the repair process, and my car looks like new! Highly recommend this shop for auto repair.
The best experience with taking my car to a body shop! They were so professional and made it very easy to get my car taken care of. They kept me up to date and made sure everything went smoothly. I would highly recommend!
Great place for auto body repair. My car looks brand new. Rudolfo was very helpful and kept me informed about the progress of my repair. I highly recommend Fix Auto for repairs.
Wonderful job done! Such a professional team that always answers my calls quickly.
The team was very professional in every aspect of the work being done to my truck. My estimator Karina was the most professional and knowledgeable and friendliest person I’ve ever had the pleasure to deal with. The work was done faster than promised and the finished product looked better than before my accident. I would recommend them to anybody and everybody
This shop is a joke.. $1300 out of pocket and 3 weeks later I pull my truck out of the shop with a Radiator leak that it seems as if you are all willing to wash your hands of.. No worries..Insurance has documentation of customer claiming the fluid leak so nothing more is needed from your shop, Temecula Valley Toyota will be handling the supplemental damage properly as should have happened originally..shame on you.. Randolfo.. Lawrence the lead mechanic actually advised I go in an tighten the clamp on the radiator hose myself to see if that works.. After they got more than $4000 for repairs.. they asked the customer to see if they can fix it..LAUGHABLE-Stevie Pinero
Rondolpho was the best I’ve ever been able to work with. He’s very professional and very punctual. The man is a pro at what he does.
They went above and beyond to get my car done on time rudolfo is the best by far very satisfied
I am very impressed and satisfied with the work that was done to my car. Front bumper, grille, fender, and hood repair/painting. Lexi, was very sweet and professional. Jon (the best) very professional, kept me adequately informed during the repair process with a phone call, text/email and Vehicle was ready when promised.. I highly recommend Fix Auto to anyone! I give them a 10!!! A big thank you to Jon and team for making my car look brand new again!!!
They dont do what they say theyre gonna do. They like to talk a lot of gossip about insurance companies.This is text gotHello this is Karina from Fix. Your car is ready now! Are you able to pick up?When they say its ready to come pick up now its not true because it still means they need to clean your car finish paperwork and take pictures.
Service was great! My insurance company recommended them and they did a great job! They kept me up to date and gave me my car back earlier than expected. They also took the time to detail the inside and outside of my car which was a verte pleasant surprise. Jon did a great job keeping me up to date. I like that they text you instead of call because I am usually busy with work during the day. They accommodated me with when I could pick up. 10/10 recommend.
The work they performed second to none. Awesome customer service and very friendly people. Katrina is the best she took care of me and made a very painful situation with my truck tolerable. I recommend this body shop very highly.
Karina and Alexis were extremely pleasant to work with they made my experience less stressful and my car came out beautiful. They go the extra mile to get your car in and out as soon as possible. Thank you guys so much I love how my car came out
Great experience at Fix Auto! They had my car fixed in less than a week! Great service! Couldn’t have asked for a better outcome. My car looks just like new again. Jon was amazing! He made sure everything was handled and made the process feel easy for me! He sent updates regularly which I appreciated. If you need to get your car fixed go to Fix Auto and ask for Jon!!
They did excellent work and turned it around super quick so we would not miss a trip we had scheduled.
They were great! Super friendly and got the job done quick! Would highly recommend
Great customer service, By far surpassed my expectation with the time of completion on my 2018 Ford Explorer . And so didLake Elsinore Ford I have full confidence on their expertise.Thank You both .
The whole staff was extremely helpful and professional at zbest/fix auto. Jon helped me through the entire process of getting my truck fixed after a minor collision and it couldn’t have gone any smoother. Thanks for all you guys did!
Fix Auto did an excellent job replacing my rear lift door, replaced all damaged parts, and the paint looks like its from the factory, a perfect match! Excellent customer service too. Totally satisfied!
The whole staff was awesome and very professional. Jonathan was my advisor and he was very friendly and informative. He handled my car repairs from beginning to end and kept me updated the whole way through. My car looks amazing!!! Thank you Fix auto for the quality service and great customer service!
Karina was the estimate tech very friendly and thorough with what the job cost and how long it would take, also got a hold of her and others in office for questions very efficiently
5/5 recommend!! John you are a life saver, always keeping me in the loop and being very prompt with fixing my car damages. The owners are the sweetest and very passionate about what they do! I drove specifically from Murrieta to this Lake Elsinore location. They have a customer for life! Thanks guys, you all have been great :). Look no further, this is THE SPOT!!
FOR BEGINNERS RUDE LADYS/GIRLS AND POOR WORK!!!!!!!! NEVER COMING BACK
They were professional friendly not only did I get my car week earlier than expected but it looks amazing
Very good customer service. Car was ready early and looks fabulous. Very nice people.
They were very helpful! They even arranged a rental car and had it delivered! They have been professional and friendly every time I needed to call for something! I received texts everyday to let me know what was happening with my car! I highly recommend them!!!
I called fix auto to get an estimate on my 2011 c300 Mercedes that was involved in a rock avalanche severely damaging the undercarriage. I went through insurance and Jon from Fix Auto helped to make the experience a breeze. My car was unfortunately deemed a total loss.Jon explained the whole process and went above and beyond to aid me in my first total loss incident. He was incredibly diligent in tracking down my total loss adjuster to get answers in order to move forward with the process when I couldn’t get ahold of the guy to save my life.The quality the entire staff possesses will certainly have me keeping them in mind for future referrals. Overall, I genuinely appreciate all the help I received from Fix Auto. The staff is on point I can say although the outcome wasn’t favorable, the experience was. Thank you guys!
Pat and his team are very professional. They took great care of my vehicle while being repaired.
I was really impressed with the quality of the repair. The damage was in a spot on the rear quarter panel that I thought would be difficult to repair. I had them repair scrapes under the front bumper at the same time to save some cash. When I got my car back I was very happy with the quality of repairs and equally satisfied with the cost. I would definitely do business here again in the future.
Karina & the rest of the staff was very professional, responsive, always updating me on the process of the repairs. They were all accommodating to my needs as well. I recommend fix auto for all of your repair needs.
I HIGHLY recommend John helped me thru my experience there and informed everything was super helpful and I couldnt have asked for a better person he truely cares for his customers !!
So far, all is good. Waiting to see my car finished.
Amazing customer serviceWork quality second to nonewould recommend everytime!
John L. was fantastic keeping me informed along the way. I would dry recommend Fix Auto!Thanks All!!!
I’m extremely happy and satisfied with the way the staff was. So attentive and always very informative and professional. Thank you for your excellent work and for taking the time to Answer all my question and for going out of way to provide the best service.
Great service and good people. I will definitely recommend
Fix Auto provided some of the best service I have ever received. I worked with Karina who was very thorough and friendly. She provided frequent updates and was in frequent communication about the status of the repairs. She was extremely accommodating and even coordinated with the rental car company. They even completed the repair a week earlier than expected. Highly recommend Karina and her team!
I definitely recommend this business. I’ve been coming here for 5 years. Very professional and the price is always more than fair. Very helpful, informative and they don’t try to over sell you. Fast, easy and no hassle.Thank you Craig Drager for your attentive and detailed explanation.
They did beautiful work matched my paint perfectly I am over the moon thanks guys
I am very pleased with the work done on my Toyota Camry 19’ like new!! Alexis and Karina are very professional and make the whole process smooth and easy, 10/10 recommend!
Great service!! They kept me updated with their text service and let me know the full cost of the repairs up front. Great job 👏🏽
Jon was great he kept me updated on the status of my truck and they did an absolutely beautiful job I would recommend them to anyone that wants a quality job I’m so happy with the job they did . I could not have had the job done better anywhere else. Top quality
Very good place to get work done great work very friendly people highly recommend
I won’t ever bring my business back or refer anyone. There is a lady who sits in the back of the office who is not the nicest person to deal with. The young girl who sits up front was a sweat girl maybe she should take some pointers from her!!
Craig was the representative for your company and when we first spoke with him he was professional looked over the damage of our automobile. Presented us with the breakdown of cost/ paperwork showing part prices and labor. Discussed time frame in which work will be completed. Upon completion again very professional were very happy with the work that was done I would recommend family and friends to your establishment.
They did a great job and were dilegent with their customer service
They pushed hard to get my car fixed in a timely manner and the staff was amazing. Highly recommend
They worked really fast and Abner was very polite and explained everything he was going to do to the car. Their staff are very friendly and Alexis helped arrange a rental to be there the day I arrived too . Great experience. I would recommend them to anyone
Grateful for all the work they did!
Staff was really friendly and professional. I liked that Karina would call me to give me an update on my car.
Fast, friendly efficient service. Excellent customer service. Karina is the best rep.
Great experience from start to finish. They keep it 💯 and text you every step until completion. So glad I found them.
They did a really nice job on my 2014 Volkswagen Passat I am extremely happy with the results and the employees that work there are really friendly and professional and easy to talk to I highly recommend them
Youre very professional very accurate timely and give all the relevant information it was excellent service and I would recommend them for anyone who needs their service
Very quick they fixed my side rear view mirror perfectly.
Very nice people! Keeps you updated and did a great job! Thanks guys!
Quality service employees are very helpful understanding updates everyday about whats going on With the repair of your car
Great crew from the office to the people in the shop!!!
Great service and quality work
Karina is awesome.
They were very helpful and informative. They kept me updated on the progress of my vehicle and were very friendly as well. I would definitely recommend them and use them in the future.
Had some extensive work done to my project for the first time here, they did a fantastic job. Came back few years later after getting hit by some Knucklehead and had my truck fixed up here too, looks great! Will return again next time some knucklehead hits me. Thanks Kim & Karina;)
Z-Best is not the best. Take lots of pictures of car your before you allow them to fix the issue. AAA recommend them to me so I left my car with them to fix the fender-bender problem. Unfortunately, they broke my windshield glass in the process and lied about it. They did not have any pictures of my windshield before any work was done.I will never use them again.
Was helped by the most friendly staff, namely Karina, that made sure everything was clear and easy to understand with utmost attention.
My service was exceptional, before time, and excellent!!!! From beginning to end, exceptional!!!! Thank you!
Very professional and delivered on time
Quick & easy. Great experience under the circumstances.
Excellent service! Quick turnaround and very personalized and friendly!
I was in a car accident and took my car here for repairs. They were quick to take it in, gave updates, and had it back to me fairly quickly. My car looked like new. I couldnt tell where the original paint job ended and their work began.
This place is the best. Im real impressed with the work they did on my Accord & the paint job was on point. Kim was Awesome & so was Corina. Thank you to all the staff yall Rock. I highly recommend this place for all your body & paint jobs ☺
I just took my boat dash to be painted. I didnt get it back yet but they get a 5 star now! Everyone there is super nice and they really took their time with me. I learned new techniques to get my dash to where it needed to be before paint. I cant wait to get them back. Said it would only take 2 days!
This shop came highly recommened when my daughter got into a car accident. They were very responsive and helpful throughout the entire process dealing with my insurance company. My insurance company was horrible and Michelle was so nice and professional while dealing with them. My daughters NEW car came out perfect! I will never take my cars anywhere else. I am a customer for life. If you want an honest, professional, and reliable shop, then you will find it here!
Excellent quality and service. They exceeded what was required.
Highly recommendUsed due to I was in an accident and hit from behind and this was the insurance body shop as choice which was probably the only good thing about the insurance companyKim and staff were great and helpful!!Called as promised and easy to work with
I would like to say i am happy with this place but I am not. The body looked good when i got it back but there was an issue from the accident I was in that wasnt addressed. When I followed up on it they never returned my call or email in regards to the issue. Then they called the insurance company AND LIED SAYING I BROUGHT IT IN TODAY when I brought it in Aug 28th and never heard a follow up or reply. I am mostly upset that they not only didnt reply to me, but they LIED TO STATE FARM. doesnt look good very displeased.
Great customer service. Kim was very helpful throughout the process.
I was there to accompany a friend who had a problem with his car. Workers happily took their time to talk to me about my car that was not there, and happily referred me to other places if I did not feel comfortable at z best Body and Paint.
Their place just felt good, service was great, understood what I wanted, had a quick solution, will recommend to my friends.
Zbest fixed my car, and the did amazing work, kept there word and kept me updated on everything, Kim and her team are great very respectfull of my stuff, I forgot I left money on the floor(my son dropped it ) and my Fitbit that was brand new, my 300 looks brand new again and looks as nothing ever happened to to my baby . Thank you so much .
Excellent work. They were quick to repair my car and very professional.
Great work done here from awesome people they also support girls sports in our community by sponsoring them
In the middle of body work, and then paint on a 1970 Pro street Challenger, aka hot rod.
Awesome service helpful most of all they know what they are doing
Took great care of me and my truck. AAA certificate!!
THIS COLLISION CENTER (ZBEST BODY & PAINT) WERE AWESOME. I RENTED MY MOTORHOME OUT TO A FAMILY AND THEY ENDED UP HITTING A GAS STATION POLE. IT ENDED UP NEEDING 4 NEW CARGO DOORS AND ALOT OF FIBERGLASS REPAIR. I CONTACTED MY INSURANCE, AND THE INSURANCE REP RECOMMENDED Z BEST BODY & PAINT. THEY WERE VERY HELPFUL WITH THE ENTIRE INSURANCE PROCESS. I WAS VERY IMPRESSED WITH THE QUALITY OF WORK THEY PROFORMED ON MY RV. I WOULD GLADLY RECOMMEND THEM TO MY FRIENDS AND FAMILY.
Kim was easy to work with!
Fast service poor work
Excellent work
Great service
Great job on our car
Over costs ripoff
I am completely satisfied with the collision repair done by Fix Auto
From start to finish they were courteous and keep me up to date with progress, and car looked amazing!
I had a bumper and Left Quarter panel repaired by FixAuto. The quality of the work was perfect. I dropped off my car with a check engine light on, musty smelling odor coming in from the A/C vents and they went the extra mile and fixed it even though that wasn’t the reason I went there which I thought was pretty cool. It did take fairly long but that was due to broken parts that came in that was not their fault. The ONLY problem I had with FixAuto is their automated messaging system telling me my vehicle would be delayed without giving a reason, a phone call would’ve added a nice personal and customer service oriented feel. Regardless they did an exceptional job.
Very professional, excellent work and very friendly staff. I can only Desir Grasias
Good service, friendly and pleasant treatment, I recommend them