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ABC Warehouse
5744 S Pennsylvania Ave, Lansing, MI 48910, United States
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ABC Warehouse
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Ry
Review №1

Definitely not the lowest prices but its pretty decent quality. Things last for a long time. Most of the stuff is worth the money and the staff is always available for questions.

Ju
Review №2

I was in need of a new washing machine. I was referred to Devon. He was very knowledgeable and helpful in giving me the necessary information in making a decision that was best for my needs with a great price. I would highly recommend Devon for sales. Thanks Deven for a smooth hassle free purchase!

Vi
Review №3

Our 10 year old dryer quit this morning and I checked all the big box stores to find one we liked and no one had one in stock. I then remembered ABC Warehouse, called and found the exact one we were looking for and it was actually in stock! Brian M. gave me the internet sale price and even carried the new dryer out to my van and loaded it! Awesome service, thanks Brian M.

Co
Review №4

Had some good deals, and decent customer service, alotta sales pitching, but helped load up our new appliance.

Ka
Review №5

You dont need to search any further than ABC Warehouse for all your appliances and furnishings needs! They are very knowledgeable, courteous and the best price! We will continue to make our purchases there.

Je
Review №6

Doug is amazing, whenever I go into the store he gives top notch service. I highly recommend ABC warehouse and recommend working with Doug

Wi
Review №7

Devin gave us great service and a very fair price.

Wi
Review №8

They were not afraid to help you out

Br
Review №9

Great service friendly people and great prices. Thank you.

sa
Review №10

LONG POST-Backstory: The day we found out we were getting the house, we ordered appliances from Home Depot. It was May 29th. I scheduled the delivery for August 7th, because our closing was scheduled for July 2nd, and I knew we would have a ton of work to do before we were ready for appliances.Fast forward to last week, Thursday (two days before scheduled delivery), I get an email saying my delivery is rescheduled to August 19th because an item is on back order. I call Home Depot to see which appliance is back ordered, they tell me to call LG support. I call them, they tell me it’s just the dishwasher. I ask if there is any way to cancel just the dishwasher, and they tell me I have to go into the store. I go into the store. They tell me if I cancel the dishwasher, earliest delivery is August 20th. And even then, there is no guarantee I will not be rescheduled because they only delivery if they have every item in the delivery. I call ABC Warehouse and speak to a man named Devan and explain the situation. He calls me back 10 minutes later and has the exact appliances I had ordered from Home Depot, brand new in stock, and I can pick them up next day!!! Mine and I went in Saturday and got the same appliances I wanted, without the headache of the big box store drama!Moral of the story: If you are in the market for appliances, go see Devan at ABC Warehouse!!!! 🙌🏻 he even loaded everything up for us!

As
Review №11

I go to ABC Warehouse, Pennsylvania Avenue location for all of my appliances. There is one reason. I feel like Doug Wedleys only customer.Im sure many others feel the same.. I receive personal attention; not simply information from him. The store is clean and the merchandise is put out and arranged to create an aesthetically wonderful environment. It feels good to shop there. Judith B

Ha
Review №12

I went in to buy a TV stand last weekend, and the service was excellent. Gretchen showed me many options for TV stands for great deals. She helped me through the entire process with enthusiasm and care. The TV stand she helped me find was an excellent product, easy to put together and looks great. I would recommend her as a sales rep and this store to anyone.

Gr
Review №13

If I could post negative stars, I would.This was the single worst retail experience of my life. I walked in to the Pennsylvania Ave. location and spent some time picking out a sofa, and went on to purchase it. The associate (Devin) told me it would be a 3-week wait to get it. This was mid-October, so it sounded like Id get it by Thanksgiving. Perfect. He asked if I wanted it delivered. I have a trailer, so it wouldnt be a problem for me to pick it up myself, however, I left them talk me into the delivery; $40 extra, and I was told the 3-week delivery was guaranteed if I got the delivery option. It seemed strange at the time that I had already been told a 3-week in-store/stock time, but now was being promised the same thing only if I paid for the delivery. Anyway, I opted in, mostly for the benefit of them keeping the deal they had already made with me, but oh well.3 weeks and a day later, with no contact from the store, I called to get a status update. Itll be here in a week, they promised, again. Okay, Im not a big complainer, so I let it go. Wouldnt have it for Thanksgiving with the family, but whatever. I asked that they call me if it would be any later than that.Next week, same story. No call from the store, and when I called, the chains were moved a week down the line. Again. I did raise a bit of a fuss this time, and they said they would refund the $40 delivery fee, after it was delivered. This was good by me, and I again asked for a call should it be further delayed.It was. I waited. Two more weeks, gave them a call, and was given the same excuses. I told them this would be the last time I let it go. Now we were in mid-December, and it was obvious it wouldnt be in time for the holidays. I called the following week, and told them I had reached the end of my patience with their incompetence and I needed my money back. They gave me every line in the book: itll just be one more week, just until after the holidays, if you cancel now, youll have to pay more to re-order, youll be put at the end of the list, etc. On that call, I was done being courteous. I said. Just give me my money back, no more excuses, no more guarantees, no more lies. I know it doesnt matter that much in the big scope of things, but Ill also add, that every time I called, after giving my name, they always asked for the order number. At this point, my name should have been recognition enough. My order should have been at the top of their to-do list, and I shouldnt have needed to give my story every single week. I spoke once to the manager to tell him the saga, and his response was more or less thats between you and the salesman.Anyway, they finally agreed to refund my money, and I thought I had put it to bed at that point. Nope. As a final gesture of utter incompetence, they waited 11 days, until after the holidays, AND after I called to remind them to actually process the refund. Thats right, they thought I wouldnt be watching my card statement for the refund to clear, and that they could walk away from this debacle profiting over $600 for doing nothing but royally screwing up repeatedly.This is one of those never shopping there again, and telling everyone I can to stay away stories, I guess. Ive waited a few months to post this to see if maybe I was being unreasonable. But even after this time, I still cant think of any way they could have handled the situation worse than they did.

Ko
Review №14

Have bought many things from here. Customer service is always great. Had a paperwork issue with a warranty claim. The team (Devon) had it solved in no time.

Ti
Review №15

Our salesman, Shaun Ruff, was great. Really down to earth and very very helpful with helping us choose a new refrigerator.

Da
Review №16

Went to purchase a washing machine because ours went out. Hadnt really done a lot of research so I had a bunch of questions. Devin was really knowledgeable and helpful. He answered all of my questions and help me make a sound decision. Im really thankful for all his help.

Br
Review №17

I have purchased from ABC in the past and was serviced by Devin on coincidence from my first big screen TV for my first apartment, furnishing my first house, and now years later getting new appliances for said house. I remembered the impression he made with me years ago and the had the best customer service, never pressured me into buying right away but he’d take his time explaining my different options with different products and price ranges. And today he did it again with the best customer service and tentative care insuring we got what we wanting for the right price range we wanted, after having a horrible experience at the west side location and finding out Devin was still part of the ABC team at the Penn location we instantly went there and had an awesome experience.

St
Review №18

Kudos to Devon and the ABC warehouse delivery team. Very quick and easy order on a deep freeze and delivered within the week. The delivery team showed up and went ABOVE and beyond to get the freezer in the basement for us. After this experience I will continue to order all appliance needs through ABC going forward. THANKS

Os
Review №19

Always had a good sales person who knew the products.

To
Review №20

The salesman Devin treated me top notch and helped me out with a great deal on a new tv. Thanks again. Returning customer for sure.

No
Review №21

Our experience at the ABC warehouse were so awesome. Very professional and a friendly atmosphere with great service and product. Unbelievable!!

Ka
Review №22

Ive shopped several times over the years at ABC on south Pennsylvania in Lansing and every purchase Ive had a great salesman Devin hes always ready to show us what we need and a great deal too. Ive even sent my friends in to ask for Devin, hes very friendly and knowledgeable in your products great job Devin!!!

sh
Review №23

I always get great deals . Staff is awesome . Very nice place to deal with..

We
Review №24

I have been a customer for many years. Devin has the best customer service and knowledge. I will definitely be back as always. I have shopped at both ABC warehouse be locations on Saginaw Street and Pennsylvania Avenue in Lansing Michigan. Thank you Devin.

Je
Review №25

ABC for the win & if you go make sure you ask for Devin! He goes above and beyond for his customers and makes sure you are getting the best deal for your purchase. We drove all the way to the other side of Lansing just for his service!

St
Review №26

Anytime I need any appliances, TVs, mattresses or furniture I always make sure I ask for Devin Yunker. He’s extremely professional and educates me on whatever product I need at the time. Making sure not only do I get a great deal but always get the best product that I need.

La
Review №27

Good service, knowledgable staff, and good deals-- especially if youre able to take display models and transport them!

ja
Review №28

I have made several purchases from ABC Warehouse. I have always contacted Devin Yunker. He is professional and knowledgeable on all the products I need. He offers great deals. Will definitely return.

Do
Review №29

Amazing guy. Easy to do business with. Thank you

Ma
Review №30

Devin at Lansing ABC Warehouse on Pennsylvania was great! Really knowledgeable and made the sale irresistible. Worked out deal that worked for both parties

Ti
Review №31

Todd was very helpful with our purchase of a new washer and dryer.

De
Review №32

We highly recommend the ABC Warehouse location on Pennsylvania Avenue in Lansing, Michigan. The staff is not only knowledgeable but also friendly without pressuring you to buy. We have bought literally every appliance from ABC. If you haven’t checked them out, you need to.

Ro
Review №33

Friendly and knowledgeable sales team with very good pricing

je
Review №34

Salesman Devin was friendly, easy to work with, asked me (what I feel) were the right questions so I bought the correct item. Very happy with my purchase and will return as long as Devin is there !

Se
Review №35

Ask for Devin! Incredibly knowledgeable and professional. Gets great deals too

Da
Review №36

Awesome store, great prices, and excellent staff especially Doug Wedley....been going there for all my appliances, televisions, and now furniture...could not be more pleased..

Jo
Review №37

Ive been going to ABC Warehouse for years. I have delt with a few sales people in the past but after dealing with Devin Yunker I will always deal with him. He is very knowledgeable about all the products and always gives me a great deal. If i ever have a problem he gets it taken care of.

Te
Review №38

All of my appliances, washer and dryer, and televisions have came from ABC Warehouse. Have not had a single issue with any of them. Great customer service and follow up after delivery!

Kr
Review №39

I recently purchased a TV at ABC Warehouse on Pennsylvania in Lansing Mi. Devin Yunker is My Favorite Salesman His Service and Professionalism is Greatly Appreciated I’ll be Back to see Devin for all my Household Needs 😊

Da
Review №40

The many years of purchasing our house hold items where met with knowledgeable and courteous staff.I have always enjoyed heading to ABC when needing our goods.

Pa
Review №41

Mr. Devin Yunker is an outstanding salesmen with a vast amount of knowledge on what seems like every product ABC warehouse seems to carry. Ive bought pretty much every single appliance in my house from him including, a t.v. and a bed from. Mr. Yunker has always been able to beat whatever price I threw his way.

Sa
Review №42

Love ABC! Can’t be the prices or the customer service. Ask for Doug, he’s the greatest!

de
Review №43

As a longtime customer of ABC Warehouse, Lansing, MI - Pennsylvania Avenue location, I appreciate the quality of merchandise and consistency of staff ( especially Doug Wedley, Mgr and Chris Prowdly ). I feel confident all the details regarding my purchase will be taken care of - from point of sale to delivery of product.

Je
Review №44

They always take care of us.

Ja
Review №45

Very clean store! Good prices and Craig is a super nice Guy! Didnt hound you!

Jo
Review №46

Devin is fantastic! He’s not pushy at all, and understood what I was looking for.

Br
Review №47

I like to shop at ABC warehouse For my appliances because I always have very good customer care with Devon Yunker And know I can count on him for an honest opinion And an honest deal.

Li
Review №48

Helpful sales and quick easy purchase.

Me
Review №49

Advertised a product but didnt have it. Deceptive

Ch
Review №50

Anytime I need something, Devin is my go-to guy! Very knowledgeable, very quick to respond, always gets me the best deals!

Ma
Review №51

Wonderful staff! -- Very good pricing!

Ja
Review №52

Devin was very helpful and I found exactly what I needed and more!

Mi
Review №53

I walked in and there were 4 employees that were caucasian not 1 greeted me. Then 3 other caucasian men walked in and they were greeted in a timely manner 30 minutes went by and 1 of the sales men asked me if I needed any help so I told them I had no idea that anyone worked here and then I was going to make a purchase and changed my mind and also the place was really filthy very sad

Mi
Review №54

I gave them 2 stars because I did finally get someone to help even though he couldnt see that well. I noticed if you go into this particular location and you look like you dont have money to buy... You. Are ignored. I put it to the test because twice I went in sweats and hoodie and I was ignored. I went in on a Tuesday. I did my hair and makeup and I wore a nice outfit and I couldnt keep the salespeople away. It Disturbed me. I have money but I dont think I should have to dress a certain way to get service. Ive been a customer for 31 years every appliances I own came from ABC Warehouse.

Ka
Review №55

Ask for Devin Yunker he gives great deals!

Ja
Review №56

ABC is great. They have a lot of the same electronics as Best Buy, TVs, Stereo Receivers, Blu-ray Players... But the prices are a lot lower at ABC. And they usually have great customer service.

ni
Review №57

Every time I go to this ABC it is a positive experience. The employees are always friendly and eager to assist me in finding a good deal for the items that I need. I highly recommend this store! Last time I was in the store, Todd was able to help me with service on my computer, he was extremely friendly and time efficient. Plus, ABC warranty’s are the best warranty’s in the business. I know that whatever I buy is covered!

Ma
Review №58

Was looking for a stove and a fridge and not only did our sale guy Devin help us find the perfect items he also got us a great deal!

Fr
Review №59

Salesman was prompt.. Knowledgeable and friendly.. My experience was excellent!

Sl
Review №60

The ABC Warehouse on Pennsylvania Ave is WITHOUT A DOUBT the best one I’ve ever been to. Not only do they always have the products in stock ready to go, but the team they have working their is outstanding. They are extremely informative and know their products well, every time I go here I’m blown away by the service they provide. I truly would recommend this store to any friend or family member with no hesitation.

Jo
Review №61

They have a lot of choices to choose from and the salesman that helped me was the bomb. He had the answers to ALL my questions. Will definitely go there again and ask for Derek. You should to, you will find a new salesman and a place to shop for life.

Ro
Review №62

We found a nice TV for my son to play his games on for his birthday this month. There are some good deals in there if you check out their weekly sale ads on Sunday.

Sh
Review №63

Great sales associates

Ma
Review №64

Very nice people. One guy kinda hooked me up after the first dryer I bought hasnt fit in our house.

Wa
Review №65

Was able to get a stove and refrigerator for about half the price of the other big box stores. The only drawback was I had to bring them home and install them myself. The cost to have do this would’ve been prohibitive. If you can bring the appliances home yourself and dispose of the old ones, I would buy them here. Service was excellent.

He
Review №66

Always a great deal and the staff always helping to get you what you need in your price range got a great deal on a washer and a dryer just today yay

To
Review №67

Trey was very helpful in helping us pick out a new washer. Seemed to deal the best he could.

Ja
Review №68

Without a doubt the best place I’ve been when looking for deals! Their staff takes care of me as if I was one of them. It’s great to still have fantastic customer service with a great low price.

Mo
Review №69

Desperate as all get out, I went in on a whim looking for a dryer. I found one that was affordable; got a 6-month same as cash deal and had it delivered and installed the next day. This place still rocks!!

Ka
Review №70

Great place to get stuff gave me a great deal on a refrigerator gas stove and washer and dryer

Ci
Review №71

Poor customer service

Ka
Review №72

Ive done business with Greg and the rest of the staff at ABC Warehouse several times over the years. I recently purchased a home and went to ABC Warehouse to buy new appliances for the kitchen and a new washer and dryer. I had priced them at a few places but found the best deal at ABC Warehouse. Greg exceeded my expectations regarding the delivery and set up of my new appliances. Thank you Greg, Jerry and the rest of the staff at ABC Warehouse!

Ad
Review №73

This is a great store! The help we had from Greg was great. Took care of us and answered every question we had. Will tell everyone I know to go there.

Al
Review №74

Great place to buy TVs, washers, dryers, etc. I love their prices around tax time! The only thing I have to say about them is their salesmen are pushy, like a hawk descending on you the moment you enter the store. Other than that, its a nice place to shop!

Li
Review №75

Devin was an excellent help

Kr
Review №76

Bought a 49 LG 4K Smart TV. Easy to get it hooked up by myself. Great price and Great service! Happy with everything about it.Thanks for your help guys!!

ru
Review №77

Greg is an absolute hero. My wife broke my new TV with a Wii remote.My warranty didnt cover that.I called explained my situation and the fact that a mans TV is like a Cowboys Horse ....My wife killed my Horse. Greg you came to the rescue! I have been a customer of ABC for many years.Bought every TV Ive owned from ABC . Gregs commitment to customer service and satisfaction is very refreshing to a person thats been in the retail field for over 30 yrs like my self. Greg is the reason I come back, tell my friends and family, and recommend you go see Greg and his team at the Pennsylvania local!

Jo
Review №78

Great place for all your purchase needs! Doesn’t matter what it is Chris Fair will get it handled for you! Great prices and great service!

Da
Review №79

The staff is fantastic

Ju
Review №80

Please dont shop at Abc they do not care about your safety and health of there employees or other customers they are not requiring face mask for all there customers I feel unsafe going into the store and i will never give them my business.

Br
Review №81

Sales people will get you to buy something and if it doesnt work they wont help and dont care. Youll be stuck with an awesome looking LG oven thats nothing other than a boat anchor.

Ja
Review №82

Typical ABC warehouse with good prices and electronics and appliances. Unfortunately, they dont beat the competition when trying to price match.

ja
Review №83

Very pleased with all the great customer service! Chris Fair has always been great to us and goes beyond,whats expected. Life long customers here! Jack and Kelly Williams

St
Review №84

Sales staff went above and beyond to get us a good deal on a mattress set.

Pa
Review №85

Seems like all they do is stand in the island where the registers are. They cant tell me how much I owe on the ABC card but they can tell me how much I have left to spend🤔

Ja
Review №86

Ive been to the S. Pennsylvania Ave. ABC Warehouse on numerous occasions. There are always a number of friendly associates working who are happy to help customers locate products, and answer any questions. Whether I was shopping for TVs, appliances, furniture, or getting a remote car starter installed, Ive always had pleasant experiences. I definitely recommend this location.

Ja
Review №87

Great customer service. Gave us some good advice and options. Love our new television.

La
Review №88

Its my understanding they take rejected Factory items refurbish them and then sell them to the public that information is quite a few years back but I believe it to be still true

Ma
Review №89

Fair prices n great customer service! Family owned and they treat you as such!

Jo
Review №90

South Pennsylvania location is very friendly and knowledgeable staff. I enjoy my shopping experience here.. thanks Christopher Fair!

Ka
Review №91

I love ABC Warehouse awesome ppl that work there

Br
Review №92

The sales person that we had was an awesome person he helped us with everything we needed. We will go back there.

Bu
Review №93

In and out, had just what I wanted, great service great price...

OC
Review №94

Great service, outstanding Warranty. Ive been a loyal customer since the 90s.

Ci
Review №95

I entered ABC warehouse and was immediately greated by the sales staff and thanked for coming in today. I was then pointed in the right direction of themerchandise I was looking to purchase. I was informed on the best product and the difference between the several models so that I could make the best choice. I will continue to return to this store for all my needs and wants.

De
Review №96

This store is unbelievable, it is truly a one stop shop. The store staff has great knowledge and is very friendly while they give you the best deals around and let you enjoy your shopping experience.

Am
Review №97

Greg was very helpful and very knowledgeable about every product. Friendly staff and environment. I’ll definitely be going back for any future household needs.

Tr
Review №98

Super nice and very helpful! Ask for Craig! Got a great deal on a 55 Sony tv.

Ca
Review №99

Went looking for new dishwasher. Didnt find anything I liked.

Ti
Review №100

It was awsome! Trey is a great salesman!

Information
22 Photos
100 Comments
4.2 Rating
  • Address:5744 S Pennsylvania Ave, Lansing, MI 48910, United States
  • Site:https://abcwarehouse.com/
  • Phone:+1 517-887-1885
Categories
  • Appliance store
  • Camera store
  • Car stereo store
  • Electronics store
  • Furniture store
  • Kitchen supply store
  • Mattress store
  • Home audio store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:12–6PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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