Mind blowing quick was there for 1hr 35 minsTo excited, Jim very helpful and made sure that everything was perfect.

If you ever want to get yelled at come to this location. All because I wanted on a service that was being done because I went in for a free visual inspection. I was busy at work on my laptop and the representative that helped me says we can check and balance the tires. I forgot to ask if I was responsible for payment as I had them rotated the day before. As a customer i thought I could ask questions about whether I was responsible for the cost because of the balancing is bad I will go to the original location. Simple right. Well no, I went to ask a different representative as the one that helped me has stepped away. And this employee starts raising his voice at me and tells you “You do not know.” Very forcefully. Jeremy was nice, not his coworker. That man is rude to women and to customers. Had the man checking my car pull out my car. So who knows if they made a mistake on my act so I could crash and die or what have you. But I do not feel happy with the service or safe for that matter. Maybe other people had a different experience but this was mine.

Great people to deal with! No messing around, just taking care of business quick. I will definitely be back. -Chad

Absolutely awesome service!! Got me out of a jam right quick. Pro level all the way at this Belle Tire.

I had a wonderful experience here, I came to get my tires replaced and Jeremy was a phenomenal help with this. He was very quick to help me find what I needed, courteous and nice throughout the whole process - he also set me up with a 3 year warranty which has already proven to be of great use. ☺️ Over the top customer service, thanks so much Jeremy!

Bad experiences recently.1. Told me I needed new shocks on an older car. Surprise - Id gotten the shocks replaced just 5000 miles ago. They didnt even look at them, just assumed.2. Told me I needed new shocks on my other car. Took it to an independent mechanic, who said shocks look fine.3. Exorbitant mark up on a part.Walmart $140Amazon $150Manufacturer direct $260Belle Tire...... $400Three strikes in just a couple months.

Decent service. They didnt tell me that one of my caps seized up and I had to find out later after investigation. Totally a different color.

Always good prices and I love the fact they offer free air to the public for inflating tires. 2.00 is excessive for air.

Replaced my car tires on time. Friendly, professional and honestly staff (told me they cant do the alignment because the bolts were rusted and recommended me to get it done at a dealership)

I love the service at this location, I drive across town just for them. They always get me in and out. Very friendly staff too.

Very disappointed. I won’t be back. I took my car in because I had a slow leak nail in the tire. They told me it couldn’t be replaced. I decided to get a second opinion. Sure enough it can be replaced. The new tire shop saved me $150. Seems like they saw my nice tires and saw money signs.

Their staff is friendly as well as quick. They had trouble ordering the tire I wanted, so they gave me the next best tire for the same price as the ones I wanted. They could have had me come back, but the tires were bad. Keep up the good work.

We have used this Belle Tire multiple times and have always had a great experience. Most recently we worked with Aaron B., and he could not have been better to work with. Aaron was very honest about availability and helped us pick out tires to fit our budget without any pressure. He squeezed us in and had our car finished 3 hours before the estimated completion. Tires are tires, but what really set everything apart and made it worth writing a review was Arrons professionalism and honesty. We will be back for sure.

Great place for tires with excellent customer service.

I had a flat tire, their store was extremely busy so I dropped off my tire and they had it fixed in less than an hour. When I came back to pick it up they offered to bolt it on for me, put my spare back under the car and replaced the jack and tools in the proper compartment. Phenomenal service and courtesy.

Made an appointment and they got me in and out quick.

Bought a brand new tire and had it put on a rim and it only had 32 lbs pressure in it when I got it, instead of the 44 lbs it was supposed to have. Even I know it should have been filled properly for the customer instead of making them go somewhere else to finish filling it.

Long wait time, very professional service... But very high priced

Went to Belle Tire in Frandor on Friday and was told they didnt have the snow tires I needed so they would order them and have them the next day. No problem right. Return next day and their truck apparently didnt show up with the delivery. I made an appointment for Monday evening to get the tires on because they should definitely be there. When I go there my 3rd time on Monday evening I waited 30 minutes and asked for an update and I was told they were just now going to start on my car and it would be another 30 minutes. So I sit and wait around for another hour and finally go up to the desk asking whats going on. The front desk guy was quite rude and said theyre working on the alignment but if dont want them to finish then I can tell them to stop. I said they can do what they need to do, just I have been here for 1 1/2 hours and never had to wait this long for tires before. Would be nice if they gave me a time estimate so I could have left to get dinner and come back. The shop really wasnt that busy either since I only saw 3 other customers come in the entire time I was there. When they finally finish they pulled my car up front but forgot to put the old tires in my car since theyre still usable in the summer time. I had to go back in to tell them and then pull my car up to the garage door to put the tires in. Later when I get home we notice they didnt put enough air in the tires, they only put 3 of the valve caps on, and one of the caps is green. My wheels are also making an odd noise so now Im concerned if the staff didnt complete their job. When a business like this is sloppy, rude, slow, and amateur about small details you really start to wonder if they properly did the rest of the job.

Love going to Belle Tire they dont try to sell you stuff you dont need, and they work with you to get the best tires for your budget.

Although they were swamped, Scott got me fixed up and out rather quickly. Great experience.

Belle Tire fixed our tire! We got a nail in our tire and they fixed it for FREE (and quickly!) despite the vans tires not being bought from them. We were totally thrilled. They have definitely earned a customer for life. Next time my tires will definitely be bought from there! Thanks Belle Tire so so much!!!

Got me in and out in a decent time frame and explained all work preformed.

Good people helped me out when I was in a jam.

The place had jobs booked 10 days out.It took 4 days to get my tires...BUT...Somehow they managed to get me in for 2 tires AND an alignment.Thanks Belle tire!!

Got two flats after hitting a pothole and everyone I spoke to was super helpful. Recommend PJs towing who were extremely friendly and professional. Got the tires in a couple days later and after an alignment was all good to go.

Always nice and helpful!😊

Great service. Awesome new set of tires.

Great service. Free tire rotation!

Made appointment at 11:00 at Frandor location with tires preselected online. Was told car would be ready at 12:00, it is now 1:35 and car is still on lift with customers coming and going. No real update from staff. I told them I will wait when I came in because I don’t have a ride back to work....Update... went to ask about status again after 3 hrs of waiting, approximately 2 o’clock (was told around 12). Manager went to shop and pointed to my car and they began mounting the wheels on the car. Saw mechanic back car out and park it down the lot (for alignment check). Manager again went out pointed to my car and mechanic pulled it forward (no alignment) for me to pickup. I rushed Back to work, drove home and inspected the job. ALL rims are scratched by the mounting machine!

A big thank you to Jim.

They should change their name to Jimmy Johns because they’re freaky fast!

This staff is rude. Dont waste your time.I went to this location to get my annual vehicle inspection to keep driving for rideshare. When I have gotten these done before, it has taken maybe 15-20 minutes. They didnt seem to be very busy, but I was told it would be 1.5 hours. Not a huge issue.After the completion of the inspection, the person I was working with, Jeremy Baker, Assistant Manager, told me that my vehicle failed the inspection. I inquired what the issue was and he went into tire talk throwing fractions at me like I know what that meant and handed me a paper. I asked him to repeat it in english, kind of jokingly (BECAUSE WHO REALLY UNDERSTANDS THAT STUFF??). He responded I dont know how I can be more clear? Your tires are bad and need to be replacedWhen I got out to my vehicle, I noticed that the paper wasnt the inspection form, it was a comparative list of tires with prices and details. I asked if I could get a copy of the inspection and they staff just said It failed, you dont need it - it says fail on your receipt Its funny that you can tell me I need new tires and just want the paper to do all the work and not even tell me anything about tires.I called Discount Tire and they worked out a quote for me, and found me a great deal with warranty for 80K miles at HUNDREDS less than any of the options that were provided to me.Brought my vehicle to a different Belle Tire to get the same inspection only to be told that it failed again. Apparently my brakes are an issue now. It would have been helpful to have been told that the first time and be provided a copy of my failed inspection. Now Im REALLY upset. This is ridiculous.

Only 4 stars because I only go after hours to fill my tire that seems to be going low every other day. So far the air is always on and working!!!

They continued to ignore me when my car was done why am I waiting 2.5 hours for an oil change when there were no cars in the garage? Then they tried to charge me extra because they put in synthetic oil without asking. So here I am waiting an exorbitant amount of time getting charged $77 for an oil change. All of the people I talk to had awful customer service except for Jim Sciberras who was the one that eventually made it right. I dont expect this kind of bad service from Belle Tire.

Always fast friendly service!

Fast kept quoted price and nice staff

Would not take my vehicles to any other place but Belletire. They go over all aspects and call if they find any issues. We are treated like family.

If I could give zero I think I would grade that. I just want to change a bumped tire. After they change it, very careless high tire pressure. And they scratch my wheels！I change the wheels on the okemos dealer they didnt scratch even a little！After I report the scratch the employee said he would let the manager know and would contact me in few days. For the solution he said they would polish it or if it could not they would pay me for the wheels. I gave them 2 weeks to contact me but no one did！

Went in for a alignment, came out with steering wheel off center. It was perfectly straight before.. They don’t check their work

Awesome service, great deal on tires!

The tire storage program is great. Thank you Belle Tire team for your on time help and assistance.

Purchased a set of tires on 7/2/20. They were not in stock so they needed to be ordered and was told tires would be in by the next week. I then made an appointment for the following week on 7/8/20 but had to cancel my appointment and moved it to 7/13/20. Dropped my vehicle off at 3pm on 7/13/20 and was told they would have it back to me in 1-2 hours. I left the store and went home. I was contacted about 30 minutes later and was told they didnt have the tires in yet but they could have them by the next morning. They said I could leave the car there overnight or come back and get it. I told them I would be back to get my vehicle before the store closed. I then returned and picked up my vehicle and asked the salesman why the tires werent in yet because they should have had the tires a week prior. I was then told Im not the person who sold you the tires, the person who sold you the tires is over there I dont have any answers for you. The person who sold me the tires was busy so I felt that he should have found out what the issue was. There was no communication from Belle Tire regarding the order and I essentially wasted my time dropping my vehicle off and they definitely should have made sure the tires were in stock beforehand. So after waiting nearly 2 weeks for tires I refunded the tires and took my business elsewhere. I was met with sorry for the confusion. I feel this was a major oversight on Belle Tires end and this situation could have been avoided with good customer service. I will not return to Belle Tire for any automotive needs in the future.

Gosh, I love this place and the people who work there. They have always been so quick to find a solution and I never feel like Im getting ripped off or taken advantage of (something Ive come to expect from car places!).

Great place for your car needs. It feels good to be able to drop your car off and know you arent going to be taken advantage of. I told them what I needed and asked if anything else needed to be done and they looked things over and didnt try and add anything on! They also told me the car would be ready early thr next day but I got a call a few hours later and they said it was ready for pick up! Nice surprise! Im glad to have a trustworthy place to go with my car!

Prompt service. Made the extra effort to explain the cause of our recurring (manufacturers) rim leak. Will definitely purchase replacement rims from Belle.

Been a customer for a while and very honest and dependable work .

They were super helpful, quick, efficient, and cheap. And, best of all, they didnt treat me as if I knew nothing simply because Im a woman. All the things I look for in a mechanic shop of any sort.

Excellent, fast, friendly, service. Highly recommend.

I bought 4 new tires, they didnt install the sensor as they said we installed. I came 3 times they said your tire light will go off after you drive but never. I went 3 times for the flat tire they asking we are not free.

They were great, got me in 3 hrs early, went thru all the tires available for me & explained tread ratios & differences & had a bigger inventory than the one on Pennsylvania. I have used both shops b4. Got tires for my old jeep at Penn location years ago & recently at Homer location for my Nissan. Was a positive experience, clean location, safe standards practiced, pricing seemed high, but was reasonable.

Alex and ryan did a great job, very professional I will be back the next time I need any tire service. thank you

Very nice and fast thank you good job

I got very good service here.

I had my 2012 Escalade aligned perfectly but wait time was extremely long. sheesh.

I brought my car in for an alignment a couple months ago and the guy told me I had to get 2 new tires in order to get the alignment. I didn’t really want to do that at the time, but I’m not a mechanic so I trusted the guy & got the new tires.That night I picked up my car and assumed everything we discussed had been done. They told me before I left & on the phone that the tires, alignment, and rotation were done and it would be ready by 5.It hasn’t driven much different since I took it in, but since I drive less now due to Corona/quarantine I haven’t worried about it. I called today to have it get another alignment since it still seems off and I am told they never even did the alignment in the first place and didn’t charge me for the year of alignments I thought I was paying for.So now I have a car that needs an alignment (that I thought I already paid for) and they won’t do anything to fix this issue.At the beginning of summer they also broke my friends tire sensor on her car and something else that made it sound like a train (she also has a Prius). This place is rough, upsells, under delivers.

The worse service I have ever got from a Belle Tire, I would give them 0 stars if I could. Took a car today with a headlight out. The car is a fleet vehicle that has an account with Belle Tire. The attendant insisted I needed a card from the fleet company but that is not true, I have heard this from other Belle Tires but the company that actually pays on the fleet account has said no card is needed. Every Belle Tire has to call a number to get the billing information but the Belle Tire attendants seem to want to avoid any work. This guy was also very feminine and I understand a LGBT working in a tire shop is not going to get its hands dirty but this was just a phone call. When the attendant refused to do its job I did say a cuss word and the manager standing right there demanded I leave the shop. I asked if he had heard the exchange where the attendant was rude and refused to do the work but he was only focused on the cussing. He called the cops when I refused to leave. I took the car to a Firestone where they quickly called the number for the fleet account. They also got the repair done in half the time that Belle Tire quoted. The Firestone attendant told me that Belle Tire works on commission and it all makes sense. After calling the fleet company I was told that they preferred Firestone. I will be launching a complaint against Belle Tire with the fleet company. I only have one voice but if the fleet company hears enough complaints they may pull their account with Belle Tire. I pay 400$ a week to rent a commercial vehicle for my business and I want to make sure any money I spend on my business does not go to Belle Tire. I will be going on all my social media and air this story. I also meet with several clients daily and I will be steering them away from Belle Tire.

Ive purchased many tires over the years from BT and recently a set of rims for my Silverado. Top notch service at a good price.

I had to leave a review on this one for everyone’s benefit. There are many times you hear the bad news or dishonest tactics and feel vulnerable when having a car issue. I was hearing a noise that made me think I had a bad wheel bearing. Went in and appears it was a nut lodged. They fixed it for free and got me on my way safely. Great to see excellent service like this when other places could use this type of situation to their advantage for a costly unnecessary “recommended” repair. Thanks Belle Tire. You just won a customer! I will be back in the future for my next tires and needs!

We took our 2019 Subaru Forester, with 11,465 miles on it, to Belle Tire for an oil change. They returned the vehicle to us with 11,482 miles. After several phone calls, including one to their corporate headquarters, I was told they spilled oil on the engine. Then they drove it 17 miles to burn off the oil. When we picked up our car after the oil change, this incident was not mentioned. This was done without our knowledge or permission.We have the State Farm Drive Safe and Save app. The app showed there were two instances of speeding and one instance of phone use during their trip.After several days the manager did call to apologize. After several more days, we had to ask for, and finally received a refund for the oil change.

Very long wait. Not good communication with costumer. But they did fixed my tier.

There Liars...They tell you one thing and do another. Then also dont go the distance to helping there customers like Discount tire. I give Belle tire ABSOLUTELY NO STARS.

Worst place on the planet to ask for help!! Left lying in their handicapped spot with no help after heart issues trying to remove my tire so they could fix it, only if I left it for them. They did nothing not even the manager came when I asked a lady in scrubs to get help!!!

9:00 appointment to get tires rotated 18 minutes later all done thats five star !!!

Excellent service and assistance. Went in for an alignment and had my alignment done by Jaylen. Had nice chats about cars and he had me test drive my car and if it wasnt right or didnt feel right he would put it back on the rack and work on it again over and over until he got it right and did his job correctly, and he did! Amazing experience and great to see that there are people in the automotive servicing industry that pay so much attention to detail!

If I could give 0 stars, I would.They STEAL money from people. They will charge you an astronomical price for “repairs” that do not even need to be fixed. And then when you ask them why the issue is STILL happening, they will find another reason to CHARGE YOU ANOTHER ASTRONOMICAL AMOUNT! I am a single mother and it took about a year for me to save up the money to get my car fixed. I AM REALLY WISHING I WOULD HAVE TAKEN MY VEHICLE TO REAL MECHANICS! Do not make the same mistake I did. THESE PEOPLE CAN ONLY CHANGE A TIRE.

Great people work here! They talk you through the problems to make sure you understand, super sweet and nice to work with! I recommend going to see them if you have any car trouble.

DO NOT GO TO BELLE TIRE FOR REPAIRS. My friend took her car into Belle Tire today for, what should have been, a simple hose change and refill of power steering fluid. She went to pick-up her car after waiting almost TWO hours, and found her car un-drivable; she couldnt turn the wheel. The manager proceeded to insinuate to her that the lack of mobility was her fault, for not noticing the problem sooner. So, the question remains: how was she able to successfully, steering and all, navigate to Belle Tire, and then find her car after the repair, completely immobile?

Nice but did not return call to let me know my rim was in. But the guys are very nice and got my car in and out.

Good tires at good price and was out of there in less than 90 minutes.

Came in here at 1pm on two different days trying to get my tire repaired. Both days they told me that I had to leave it overnight as they could not change one tire in the 5 hours left before they close. Do not go here. Do not waste your time.

Worked on 2 cars and had to take them both back within a year.

Love the new free air station on the side.

My first time going to Belle tire, Im impressed with the service. I called first reserved a tire and went in to have it installed. I ended up paying for two tires but the price was reasonable and they made sure to let me know what I needed in the months ahead for servicing.Great Job!

Great service and knowledgeable team here. Our car drives great now, thank you.

I have never had better customer service than I had at this store!!! Jeremy was extremely helpful and would not let me leave there with a bad rim! He made my ride safe for me and my family to ride in!! They will ALWAYS get my business!!!

While on a camping trip when our tire popped on our camper trailer. We were 5 hours from home, had no idea where we were. Luckily we pulled off exit and came across Belle Tire. The family stayed in truck while their speedy team changed our tire for a great price! Feeling blessed and thankful!

Reasonable prices and good warranty on tires. Ive been a couple times and both times they do a once over on your car to make sure things are ok. This is a neat feature, but it can be a little frustrating waiting for that for an hour when all you need is a quick patch job. Aside from that, they take appointments and are friendly. Also not pushy at all. Theyll respect your preferences and take care of anything you need.

Great service, full stop. Its worth buying anything here just for the follow-up free services they provide like tire rotations and alignment checks. They stand behind their work and the items they sell, which I can totally appreciate. The only problem is that theyre so busy it can be tough to get in on very short notice but I always plan on dropping my car off in the morning and leaving it all day or sometimes the night before depending on my schedule.

Thankful that they have a FREE air machine to use ANYTIME! Better than most of the machines at gas stations which you have to pay for.

Josh (Manager) and Adrian were amazing. They went out of their way to make sure I had the best possible experience and tires on my car. The whole time their number one goal was to make sure I was comfortable with my purchase. I highly recommend this Belle Tire.

Great service very Professional got me in right away Thanks!

Very long wait for oil change. Arrived at 920 am on Friday. All bays were empty and men talking up front. Left at 1135 am. Not going back. Was not warned that it would be that long of wait.

Ive used this Belle Tire to do a tire adjustment before and had a great experience.I recently did some work on my vehicle and needed to bring it in to get the tires aligned as well as straighten the steering wheel. I get the vehicle back and the tires do appear to be aligned correctly but when it came to straightening the wheel all I got was, we did the best we could. The wheel is still not straight at all. They claim the rag joint is broken and because of that they couldnt do any better.Funny thing is that I do all my own mechanic work and know exactly what theyre talking about and can guarantee that the rag joint is not broken. All they needed to do to straighten the wheel is put a little bit more time in and be meticulous. Evidently thats too much to ask for.I called back to tell them its not straight still and got the same thats the best we can do. They claim because they didnt charge me for it and did it for free that theres nothing else that can be done.Wont be coming back here again!

Knowledgeable, polite and pleasant taking your money. 😂

Had a great experience, I blew a tire in the Lansing area and went online to shop around for a replacement. Their online service was very convenient, it allowed me to prepare a quote before going to the Homer St. location. James called to confirm my appointment and the part I needed within 10 minute of making the appointment online and was very helpful. When I got there James had me in and out within 20 minutes. Very efficient. I will definitely return here for future purchases!

Great service. Ill say Ive experienced more frilly staff elsewhere, but I appreciate this location because it doesnt feel pressured or like theres something being hidden. I dont want the frill, I want adequate service with confident techs and thats what I received here! They also did an alignment after changing the tires (with consent, of course) and were able to get the steering wheel aligned again; another Belle Tire location had informed me this was impossible due to the age/mileage of the car at my last tire purchase. Ill start coming back here for other routine maintenance too!

I have changed tires and done other mechanical inspections in this location a couple of times over years. The staff there has always been chill, patient, and overall helpful. They charged quite reasonably for excellence services.

Great deals on tires, sale might have been too good. Tire changes took a longer than they said so they lost a star.

Thank you to Marco and the Belle Tire Crew for Your Great Service and Hospitality!!! Yall Rock!!!

These guys are great! They have a free air dispenser I have been frequenting for my leaky tires and I went in today to get it looked at... all four tires had leaking rims AND leaky valve stems! These guys got me fixed up and back on the road for $40. Great service, good rates!

I mainly come here for the free air.

Awesome work! Took my 18x10 wheels there to remove the current tires, and install my new tires. The wheels are very concave and have been freshly powder coated so I was concerned on the finish of the wheels. They did a flawless job! Very happy with the work. The wheels are all black, so they went forth in balancing the wheels with black sticky weights without me even asking!! Truly a great experience. Will be doing all my business here from now on!

Fast, friendly, honest service. Ive always had good experiences here, I was actually blown away by the service today, as at another location I was not treated nearly as well, and I was getting used to so-so service.

Absolutely professional and honest guys. Best in town

After spending $900 on brakes and sensor wire my car is now worse ! so I took it to another shop and explained ! They said “with how much you spent I’d take it back to Belle Tire and make them own up to it “! ( hmmm own up to what ?) thanks for nothin guys !!! He also went on to say if they can’t figure out what’s wrong they should put their tools down ! Needless to say won’t be going back to belle tire even if they bought every auto body shop in the world and named it theirs !!

I picked up my daughter there as she a flat tire & had to wait until the next day for the right size tire to arrive to be mounted & balanced

I have not had a more caring courteous service as I did here. Tim who worked with me not only helped but he put my nerves at ease since I just faced a traumatic experience in my life and I will be back to Belle from now on for any help I need with my car. Ty Tim, your the best!

Josh (both of them (there are two)) did a great job... getting me in and out in great time.Im sure the services performed will make a difference to my driving experience.These guys are always friendly and helpful. Ive been really glad that they opened this location, much closer to my home.

Great shop. Actually look forward to having to go here. High attention to detail, clean, courteous, quick. Manager Jeremy and his crew are really good. Hi five guys. Keep it up.