Handz on gave me one of the best mechanic experiences Ive had. I dropped off my 2014 Range rover evoque for a coolant leak and they promptly did a full inspection and showed me a few things that Ill need to get checked out in the future but were not push in the slightest. They are excellent at communicating and send updates to your phone. 10/10 will definitely use Handz on as my mechanic in the future.
I had issues with my BMW 5 series 528i xdrive and I was looking up the best service center near me who takes care of imported cars. I have heard from my friend and I called up to set an appointment. I have been set into a time within a day and they are right on spot to diagnose the issue and provided me with an affordable costs for fixing the same. I would certainly recommend Handz on and I’m glad that I made the right choice by choosing them.
Great car shop. Dependable & reliable. Also offers financing o repairs over $300. Highly recommend.
I have an older corvette parts are hard to find but they do what they have to get them .very honest open communication.. great mechanics these guys are the real deal.if you need your car worked on go to HANDZ ON!! Highly recommend them!!
I was on my way to Detroit from Muskegon when I hit something in the road and blew a tire. When changing the tire to the spare, one of my studs broke off and another was on its way. It was almost 5pm by the time I was able to get off the highway and to a tire shop to purchase a new tire and wheel, but they wouldn’t touch the studs. I called one shop and they turned me away because they were closing soon but then Chris, from Handz On, agreed to help me out even though they would also be closing soon and saved me from being stranded overnight. He was professional, quick, and didn’t overcharge or try to take advantage of me being a woman that didn’t know much about cars. As a female, it’s always hard to find a good mechanic that you can trust. What could have been an even worse day was saved thanks to Chris. Thank you so much!
My wife and I have had service performed on her Audi TT four times at Handz On. Each time the work has been done in a timely manner and was fairly priced. If you own a foreign brand car, the professionals at Handz On are the people to see. If there was ranking with 10 stars, they would have gotten that.
Scammed by them twice. Lied about my Mazda repairs and then convinced me to sell them the car. Then they tried to charge me 2500 for a new computer. Got a second opinion and I only needed two hoses. Who woulda thought! Complete scam artists. Dont trust them with your bicycle.
They did a great job on the car, the parts had to be shipped in from another country they were able to get them and I think it was fairly priced.
I have been Taking my cars to Chris for years now. I have recommended many of friends and family to him and they have never been disappointed or let down by Chris. Chris will not only take great care of you and your cars but he will also educate you on why your car needs what it needs. As a customer you are never left in the dark and always know exactly what is being done to your car and why. Chris and his extremely knowledgeable mechanics take the time to go above and beyond service to create a unique car experience that you will not find anywhere else. Handz on Foreign care is the only place that will ever touch my cars, if you check them out youll understand what I mean.
I took my 18 yr old Honda Odyssey in for an oil change and a check up. They found some steering issues, quoted the repairs, and did a great job with the repairs. The cost was very reasonable and the van runs great!Kevin Rodeman.
This is the second time Ive used Handz On and I have been extremely happy on both occasions. I absolutely trust this business.
We had a leak in our VW convertible and our regular mechanic could not fix it. They were able to diagnose and repair. It was a bit expensive but they were able to find the problem for us. Staff was courteous.
My car was making noises for several months and I didn’t understand how this could be possible when I replaced many parts on my front end. When I spoke to Chris initially, he told me my options and to bring it in. As soon as I heard my options I knew he was very knowledgeable, which made me feel confident about having him service my vehicle. He’s all about saving you money also so that is always a plus! So glad a mechanic was upfront and determined to get me back on the road again!
My 2005 Prius engine light came on. Chris and his team diagnosed and fixed the problem at a reasonable price. Great experience. Barry
HandZ on is the best repair shop around. Kind courteous service at a great price. Highly recommend.
Talk to Chris…..knows his stuff.
I was 4 states from home and had an auto that means the world to me a close family connection. I was attending my daughters wedding when my Jaguar left me in the hands of Handz on. I was helpless at first but soon left feeling trust. The team at Lansing Handz on took great care of my car. Fixing it at a fair price and keeping it safe during the whole process. I highly recommend Lansing, Michigans handz on.
The whole staff at Handz On Foreign Auto Care is very professional. Chris is excellent at diagnosing your car and telling you whats up with it. I had a bunch of repairs done on my stage 1 BMW 428XI, and he was more than happy to take the time out from his busy schedule to let me know what issues are we looking at, how soon you should get them fixed and quoted me fairly. Its not the most cheap, but its a bang for the buck. For great quality Ill pay a higher price. They really made me feel at ease with all the good work they did on my car. Couldnt be a happier customer. Thank you!
Appreciated the owners knowledge expertise and willingness to communicate. I thought I needed a new A/C compressor but was diagnosed with a loose belt and overfilled A/C system. I was very happy to get this repair done at way less than half the cost I expected rather than replacing the compressor. The owner went out of his way to accommodate my vehicle. I had another hard starting issue when it was hot. He could not duplicate the problem but recommended replacing the fuel pressure regulator which solved the problem so far at a very reasonable cost. Highly recommended!
So if I can give then a zero star I would. They did not put back my stuff right. My whole caliper was loose when I got my car back. Coming home with my car I heard a scratchy noise thought that it could be just the really new breaks. It got worse. I had my wife take off the wheel and looked at it and yeah whole caliper was loose, a bolt was missing, the shield thing that goes behind the rotor was all bent (which caused the screeching noise) changed all four breaks, rotors, and one new caliper (for pretty much $900) which they stated that it was ready to fall off yet couldn’t put back my car!
I have been to Handz On a few times now for my 2009 Mini Cooper, the service has been excellent. Chris does a great job of explaining what was wrong with my car and how to fix it. Even showing me the issues in the shop when the car was on the lift. He he gone above and beyond working out multiple quotes so that I can be informed of future maintenance costs and they have done a great job fitting into my busy schedule with trips provided to home and work in the local area. I would highly recommend Handz On to anyone needing a mechanic in the Lansing area.
Gabe went above and beyond keeping me informed on what was going on with my vehicle and what options I had. I also really liked that I was able to approve and/or decline suggested repairs from a link they sent to my phone. It was much easier being able to see what they were talking about rather than trying to remember everything they said over a phone call.
Finding an auto shop you can trust to give you a completely honest diagnosis at all times is rare. Handz On Auto Care on West Saginaw in Lansing is that place. Manager and Master Mechanic Chris Smith can always be counted on to treat any auto problem you have from needing a new rear view mirror to overhauling your brake system with the same concern, detailed explanation and unbelievable knowledge of any make and model you own...foreign or domestic. And they dont charge an arm and a leg either! Always satisfied with the extremely reasonable charges.Am a long time customer...….you cant go wrong!
Awesome experience. Chris was friendly, professional, and more than accomidating for my issues. Complete satisfied with the fair pricing and quality of work. I was extremely relieved to find that I wasnt going to have to travel to Grand Rapids for the necessary repair I needed for my Saab. You get an email/text verification letting you know about pricing and a nice little pie chart for things that are good, require immediate attention, or eventual replacements.I will 100% be working with them going forward.Thanks again Chris!
Great prices, honest business. Will recommend to anyone with car troubles.
Chris was very knowledgeable, and took the time to explain in detail all possible issues. He gave recommendations on what to fix first, and possibly solve all issues and save me some money. You dont see that often, and that was greatly appreciated.
I have had two vehicles repaired and all of the work was top shelf. Tim is very good and knowledgeable concerning the problems and concerns that I and my wife have brought to him. The repair shop is great at fixing the cars !
Chris at is very knowledgeable, honest, and helpful! I was debating whether or not to invest in some significant repairs on my car vs. looking for a new one. He presented me with all of the facts based on my car’s year, make, and model so that I was able to make a sound decision. Handz On is overall organized and timely in getting your vehicle back to you. My family and I will not be going anywhere else for car repairs! Highly recommend!
Chris is awesome! He is HONEST, extremely knowledgeable and works hard to cut prices for his customers. He can literally diagnose your vehicle by taking it for a test drive or just the information you provide him. Honesty is very rare to find in his line of business and I appreciate him for that. I would highly recommend him for any make or model vehicle, especially a foreign model. I hope hes around for a long, long time!
I love HandZ On Foreign Auto Repair. They do an excellent job on my vehicle, always so thorough when checking to see what the problem is & they never overcharge me. In fact they are always looking for ways to save me money on my repairs. I would recommend that you go there, before going anywhere else. You wont regret it!
My son has taken his car to Handz On auto repair a couple of times & he was pleased with their professionalism with customer service & mechanical expertise. I spoke with Chris, the manager regarding my rack & pinion & other suspension concerns & he had his mechanics to diagnose my vehicle to confirm that the vehicle needed a rack & pinion. So, I gave him a deposit to order the part which was replaced today. It was nice to be offered a loaner vehicle which I accepted. He has been professional, honest, and his mechanics are friendly & skilled.
My family loves Saab’s. We have a 2011 silver 9-5, 2008 9-3 blue convertible and a 2006 9-3 black convertible. We have had all three vehicles diagnosed and repaired at Handz-On. We used to drive all the way to a Grand Rapids dealership (45 minutes one way) to have them serviced but not anymore. Handz-On is the best “Handz-down” in quality, service and knowledge. Give them a try and you will be impressed with their customer service.
10/10 Highly recommend I only trust them with my car
I have an older vehicle that I just love, never had any problems until 2 years ago. My husband had his car serviced at Handz On in the past and had a good experience. I ended up having some major engine work done, pretty scary! Chris and his staff are very knowledgeable. Before any work was done Chris explained exactly what the problem and how they could solve the problem. Fast forward almost 2 years and my older car is still on the road. I highly recommend Handz On, I have found these folks to be skilled and honest!
Very good customer service
Everytime I have went there for service Chris and his staff have been outstanding. Great customer service
You get a estimate that is way too over priced then they offer you a radio coupon. Still the price is just as bad as the tuffy down the road. Dealer ships use the genuine parts for the extra money and they last more than just a year perhaps another 5 to 10 years if you plan to keep the car
Even though I didnt end up using them for business they were extremely professional in getting me the info I needed in order to get the parts to change my own oil! Super awesome guys 10/10 recommend!
Took my car in to get my battery replaced, filter change and oil change. Had to set up an appointment in advance so I wouldnt have to wait long, so I brought my car in the night before. Chris the manager had my car ALL DAY and when I showed up at 5 pm, no work had been done on my car. He then blamed it on his staff, did a rush horrible job. My car still doesnt start well w new battery, now it smells like something is burning when I start it and it makes a new swishing sound coming from my tires. I have spent over $3,000 here and the work is subpar and does not last. This last time was worse than before, never going back, they take your money and car is worse off then when you left it.
We had a great experience! Fast service, very helpful and explained everything in detail.
I have more than twenty-five years experience with Manager Chris Smith and have complete confidence in him and his staff. They are hard-working, diligent, very competent, and honest. Chris and his staff do whatever they can to be sure their clients are satisfied, offering thorough and professional repair work at fair prices. I believe they provide the best auto repair work in the Lansing area.
Handz On does superb work with my Mini 2014. I live quite a distance from the dealership which sells my car (and where I previously got service done). I learned about Handz On from my daughter and I have been very pleased with the service, diagnosis, and results of their maintenance and repair work.
Giving them another chance, because they are good with Volkswagen. I understand that Chris doesnt like to flush heater cores because it doesnt always work. Its a gamble that I wanted to take, but he didnt. After thinking about it, I can appreciate his concerns. If hed tried and it didnt work, there was the possibility that Id be upset. In retrospect, he kind of faced a potential no win scenario. As I said in my previous posts, my prior experiences with Chris were positive. Guess both of us had to eat some crow on this one.
Im not local to Lansing, so when my BMW broke down I selected Handz On based on the reviews. Glad I did. Communication was good, price was fair (I shopped the quote), and they did a good job. Would definitely use again.
Excellent service. Excellent prices. So glad I found this place for my German car repairs and maintenance. Its refreshing to have a service facility you can trust. Chris even worked with me with options to lower the cost of my recent repair without compromising top quality.
I have been going to Handz On Foriegn Auto Care since 1992. I wish I had known about them before that. They are very trustworthy. If something doesn’t need fixing right away but is something to be watched, they will tell you. They don’t lie about it just to get more money. I wouldn’t go anywhere else.
I stopped in for brake work. The staff is friendly, knowledgeable and timely. They provided excellent customer service. Chris took the time to explain what I needed and worked hard to give me a good price. I would recommend them to anyone and will go back in the future.
Great service and very professional!
Handz On foreign Auto care is the best spot for foreign cars. They are very professional and do the job less than half of the dealers price. I had problems with my Audi A8 antenna. They fixed it very quick and affordable. They are very friendly and there service is above 5 stars. Thanks for awesome service.
The staff at Handz On Foreign Auto Care are friendly and highly knowledgeable. I was in the Lansing area from another state, visiting family, and needed some minor work done on my Saab 9-5. Handz On was able to fit me into their day quickly after just one phone call, understood immediately what work my vehicle required, didnt try to upsell me on anything unnecessary, and completed the work quickly and efficiently.I couldnt have been more impressed with the service I received, and I will certainly be recommending them to my family who lives in the Lansing area. Fair and upfront pricing with a friendly and knowledgeable staff, what more can you ask for these days? A+ job!
Handz on auto body is by far the best auto body shop I have ever brought my car too. Chris provides superior care and a very personalized experience to your cars problem. I would recommend Handz on to anyone who needs a quick fix, for a great deal!
Recent starter service. Fast turn around. Got me back on the road quickly. Reasonable price, easy to work with. Listened well and followed through with the repair.
One of the only shops in the area that actually picks up the phone when you call! Took my car in for some regular maintenance and the whole experience was painless. Labor rates were fair and the work was well done.
Their customer service is absolutely excellent! They were very friendly and helpful, including offering me coffee after my early morning tow and showing me pictures of what was wrong with my car. Handz On also had a really fast turnaround time - I had my car fixed the same day I brought it in!
Honest, knowledgeable and friendly car repairs. I trust them with my BMW 750LI. I have had water pump replaced along with some other odds and ends. Chris (the owner) has given helpful suggestions on some the DIY car things I have been working on. Pricing is fair. All in all it is a good place to get your car repaired. (aside from the price of BMW repairs in general)5 stars ? Absolutely !!
Very impressed! My wife took her car in and they explained everything as well as ranked things in priority. Also let her know saftey wise what needs to be done now vs what can wait till later.
We have been going to Chris for our car repair needs for over 15 years and he has never led us to unnecessary repairs. Great, quality work at a fair price. We love that he is now in Delta Township only a mile from our house!
On Friday night, 2/2/18 my car died in Lansing. From what the guys at Valvoline told me, it looked like my radiator had a crack, and wed never get the car back to Addison that night. So, we left it overnight, came back Saturday morning. Fortunately Handz On was just down the road. I called ahead, just to check if they could fit me it, and they could! It was a last minute radiator replacement, but they got me in and out in a couple hours and without too large a dent in my wallet. And I know that they got me the best price because Chris took the time to find me a radiator that wasnt going to cost an arm and a leg. Thank you so much Handz On! I made it back to Addison without any sort of trouble. You all are awesome!For reference purposes, I drive a 2004 Hyundai.
Does great work on my car. Has better prices than other foreign car repairs and has very good customer service. And works fast!Id recommend!
Chris and his team are magicians this is the only place I take my cars and I don’t even live in Michigan haha
Excellent service and knowledge at reasonable prices. Chris really knows what hes talking about. Especially when it comes to foreign cars that other shops may not be able to handle. And much more affordable than a dealer.
Weve been bringing our cars here (formerly Foreign Car) for 30 years. We keep our cars until they die and these guys are a main reason we can. Courteous, knowledgeable, affordable service. Very happy clients!
I wanted to leave a quick review of Handz on Auto Care. First, I love the location and have been very happy with the service. It’s easy to set up an appt and they were on time. They are affordable and Chris is very knowledgeable. They don’t sell you things you don’t need and show you and talk to you about your car before fixing it. From oil changes to brake pads I trust them to take good care of my Audi A7.I stopped by today to ask for some help in putting a new piece of trim on that broke. They all stopped what they were doing to help me put it on. Thanks for the help guys!!!
This place has been absolutely amazing and helpful. With my car being a foreign car and not many places are capable of fixing it up, Handz on have been great. Especially with communicating and explaining to me the problems my car had. Thank you for the exceptional service definitely will recommend. And to update i just went back for a checkup and of course they did a phenomenal job with making me aware of the things wrong with me and making sure i understood. Chris (the owner) always made me a work list with the things i need done! Love Love this place and if you have a foreign car they will do amazingBack again to update my review, my car continues to go wrong BUT handz on is always the place I go to get fixtures. Great place and will continue to take my Saab there for their services!
The best place to take your car in the Lansing area. Upfront pricing which is normally lower and work done very fast compared to other companies in the area. Customer service is even better. This is my auto repair shop from now on.
I had a flex pipe issue and someone told me about this place. It was a great experience and great price to get my Audi A6 fixed. They charged me half the price that the Redline was charging. Very satisfied with them. I am taking my Audi to them for repair going forward.
Handz On is not one of those average mechanic shops. Every time I come here, I always leave satisfied. For somebody who doesnt know too much about cars, I have been screwed over by several shops in the area when getting oil changes and new parts (2003 Honda Accord). Finding this place put much of my fears about shady mechanics to rest. Handz On has a knowledgable, experienced team that gets you exactly what you need at a very reasonable cost. You cant find anything much better than here.
Bought a vehicle in Lansing, 2 hours North of where I live, Handz On was recommended to me immediately. Chris was able to get me in on a Saturday and take a look at it, and stayed in communication with me the whole time they serviced the vehicle. Great mechanics, good prices.
Very knowledgable about car parts, which for my circumstances with being fairly new to having my car, they are able to explain issues to me in a way that I understand whats going on and what I need to do. Their customer service is great and I appreciate that their mechanics work hard and quickly, but do high quality work. Definitely a place I recommend to anyone who drives a foreign car and wants to walk out with no doubt in their mind that their car is truly in safe hands.
Chris and his staff are very knowledgeable on BMW’s and diagnosed the problem with my car with just an explanation. They fixed the car quickly and at a fair price. Customer service is great and will recommend them to friends and family.
Courteous and professional. Provide great value for service provided. Lowest prices in town for quality foreign auto repair. I would highly recommend.
I had a 98 E Class and Chris replaced the Heater Blower motor for me. Everywhere else qouted me 1200+ Dollars and Chris did the whole job for less than $500.00. I Have a 2004 S class now and Ive called him a few times for advice and he gave me Excellent advice. I only trust him to work on my Mercedes. He is very knowledgeable and provides excellent price and service and Honest diagnosis.
Hands on car care has out standing customer service! Everyone is very friendly and very honest and knowledgeable when it come to looking over the vehicles and making repairs. I will definitely recommend and refer my friends and family to come here.
I am so glad to have found Handz On. He works hard and goes the extra mile to give his customers the lowest and best prices. My husband and I would eagerly refer others to him and we plan to return for all of ours and our children’s car needs. If you want honesty and excellent service, see Chris at Handz On!The Scruggs
Best shop hands down. They went above and beyond the call of duty to get my car up and running so that I could get home for the holiday. The price was right and the mechanics were extremely knowledgeable. Excellent shop.
Chris is great very informative and makes things simple and easy to understand. I have always been given great service and they are very accommodating with crazy schedules. I wouldn’t take my car anywhere else. Can’t say thank you enough to the friendly staff
Excellent communication, knowledge of my vehicle and cost of repair. Had to have major oil leak diagnostics, timing belt replaced and rear break replaced. Scheduling worked very well with my available dates to drop it off. Repairs were completed quickly and done when I was told it would be done. Chris’s knowledge of my vehicles mechanicals is very impressive, he was able to explain to me the issues, repairs and answers my questions in terms I could understand. (I am NOT very mechanically inclined). Cost of repairs was better than competitive with dealerships and quality service centers. I will continue to have Handz On maintain my millage services as well as any required additional repairs that may be needed on my 2013 VW Passat TDI.
Fast and friendly service. They even clean your car for free after they did my oil change and the price was very reasonable. I highly recommend bringing your vehicle here for your matnaince needs.
Would leave a 0/5 review if I could.Alternator died, bought a new one at OReillys and brought it in to Handz On, they were able to install it and had to replace the battery because it wouldnt hold a charge. Labor and the battery cost me 400 bucks, only for my car to not run 2 days later due to the alternator connection -- They said they cant guarantee a warranty on a part I brought in, but it seems pretty shady to waste my money on labor if they could see the alternator was incorrect but installed it anyways -- per OReillys, the alternator was the correct make and model for my car, and I brought in the old alternator to make 100% sure - and if it was the incorrect part, my car wouldnt have run perfectly fine for 2 days before breaking down. Also, my AC worked before I brought the car in, but not since (Alternator hooks up to AC and water pump).400 bucks later, Im completely out of a vehicle and jaded, when Handz On had the best reviews in the area and is right next to my work :/
Great service! They got our problem diagnosed quickly, took us in right away and got our Lexus fixed right away. Good, fast and friendly. Highly recommend.
Great Place to do business with. They do good quality work and Chris is a very honest business person they finish repairs in fast time. I give them a 5 Star
Honest, knowledgeable, friendly and timely service. Definitely a service provider you can trust. I appreciated the explanation of the issue and what caused it as well as a detailed description of the repair. Will definitely be back for future services.
Chris has worked on multiple cars of my family. In every instance, he was very through in describing what was wrong,how it needed to be repaired, the time it would take and the cost associated with the repair. Anyone who needs to have their vehicles serviced would be absolutely crazy not to go to this Handz On and give them an opportunity to show you what they have shown me, honesty,prompt and descriptive service.
We love Handz On!!
At last a honest and knowledgeable foreign auto service Center in lansing.I took my car there for alignment issue they diagnosed it properly and fix the issue quickly and it was a pleasure to see the mechanics work on my car while I was sitting and waiting in their beautiful waiting room.Fantastic team and thank you very much for your help.Erika
Chris has been servicing my cars for years. He is honest, knowledgable and communicates so that you actually understand what is going on with your car. I would gladly recommend him to anyone.
We were referred to Handz On by the Goodyear dealer. Took my Mercedes to them to have fluids and wheel bearing replaced. Chris took very good care of us, straight forward pricing and someone that doesnt try to sell you things that you dont need. We will continue to take our vehicles to them.
Good group of guys...always come hereUpdate- Was in here about a month ago for a transmission leak and sensor. Was fixed the very next day. Best customer service and a good customer/business relationship.The only shop I trust to work on my car.
Very friendly service from everybody and very knowledgeable. Had the work done well and at a great price. Very pleased with the experience thank you.
Always receive great customer service and quality work. My dad for years has taken his cars to Chris at Handz On, and because of the excellent service there I’m a loyal costumer too!
Chris and his team were knowledgeable and committed. They providing exceptional service which they warranted. I recommend them and will continued to bring my family vehicles for service.
Great service, great deals and even greater mechanics. They really make sure that you understand everything going on with your vehicle. Highly recommend them!!!
Took my shop to handz on foreign car. Chris was a good mechanic, very knowledgeable about the vehicle and took time to specify all that is needed. Handz on Foreign car is managed well and has established good relationship with customers having cars from Europe, Asia and even the United States.
They are honest, extremely knowledgeable and works hard to cut prices for his customers.
Chris and his crew have been fixing our cars years and we know that we will always get an honest repair at a fair price. I recommend Handz on to all my neighbors and friends.
Great customer service and quality work done on vehicle. I really trust the company with both of my cars. They have done great work.
Wheel assembly work, oil change, thermostat changed. Got a loaner vehicle, great price & it was done in a day.Awesome!
I gave been a loyal customer for over 5 years, wont go anywhere else! trust what they say needs to be done, trust what they do. I have, many times, walked in to talk about a problem and they have taken care of it immediately. very satisfied and as I stated, will not go anywhere else.
Chris the the best Mechanic ever. Very knowledgeable, professional, and most importantly, honest! I bring all my vehicles to Handz On! Fantastic work!!!