These guys are AWESOME! They are very professional and very helpful. Vision Tire & Auto is our new go to guys for repairs. As most Smart car owners know, there are very few places that will service our special little cars. We called and checked all over Mid Michigan and no one was any help. That is until we found Vision in Lansing. It was well worth the 45 minute drive from Swartz Creek to drop it off. The repair bill was extremely reasonable, in fact it came in well under the estimate! They are so good, that I will be taking my Corvette to them if it should need repairs. Thanks guys. We appreciate your help with the Humble Bee. God Bless!
Vision Tire & Auto did an absolutely wonderful job of getting my summer tires on new rims that I bought via Tire Rack. (They shipped right to the store.) Will definitely go back in the winter when its time to swap back.Friendly staff, good communication, answered all my questions, and absolutely no run around. Even had me come back to re-torque all my wheels (important for new lugs / wheels) a few days later.
I cant speak on the quality of their work but what I will say is they are currently half staffed with what seems to already be a fresh stack of employees. I was told the car would be looked at for a basic inspection yesterday morning and now theyre saying it wont even be looked at till the end of the week. Like I said I cant speak on their work, however I am unlikely to recommend this shop to anyone given the current situation with their staff.
Got this place recommended when I was purchasing tires through tire rack, where they sent the tires and wheels directly to the shop. Fast and good service, and super friendly staff.
Quick and reliable service with a very knowledgeable crew. Dont forget the Werthers! Lol
These guys have been amazing and the prices seem fair. They are able to pick you up when vehicles done if you live close enough. Thanks guys. Take care of my Jeep tonight. Its my baby. 😁
This place is awesome!! They will come pick up your car for you while you are at work which is super convenient!! They really listen to you and do everything they can to make sure you have a great experience using their services. I have now had multiple services performed on both cars and will be using Vision Tire and Auto exclusively in the future. Rare to see this level of professionalism and integrity in a business — was not prepared to be treated with the kind of respect they gave me. At VT&A you are not a number but treated like family and it shows with every interaction and aspect. Thank you so much!!
Excellent communication, fast turnaround for an after market part for my FIAT. Will return if I have future car trouble.
Awesome and good prices! They will pick you up and drop you off if you need. They work fast and are very good at what they do.
Great place friendly staff. Came and picked me up when the repairs were done. Cant get better service then that.
Vision does great work!!! I also understand that sometimes I need to make an appointment 3-4 days later for a tune-up, but it still sucks!!!
I recently took my car in for two issues, including a tire leak. The first issue was fixed, but after several days I noticed the tire was leaking again. I called Vision and they picked the car up at my house, discovered I had yet another puncture, repaired the tire at no cost, and returned it. Everyone I dealt with in both interactions was very nice. Ive used them before and been satisfied, but this was above and beyond.
Fantastic service performed on short same day notice, tires changed out to my satisfaction, and the curtesy free air with working gage they offer out back, is commendable in this day and age.
Great service, fast and reasonable prices. Def will go again!
They did a great job fixing my Town and Country van, thanks guys ☺️🎉
All around Rich great group of guys. Rich is great up front. Luke was awesome giving me a ride back home while my car was being repaired. They were very honest and ended up costing much less than my original quote. A few things they quoted me on didnt need to be done once they got inside my engine. They easily couldve charged me and I wouldnt have known the difference.Great shop. Will definitely be coming back in the future. Thank you!
Satisfied with work.
Super nice, not only looked at my car to tell me what was wrong, but when I explained I had just had a new baby and needed it fixed asap they actually referred me somewhere that could do it faster. So nice, really feel like they are trustworthy. Will absolutely be bringing our vehicles here in the future. Thank you!!!
I found this shop after I hit a deer and found myself at Vision Collision in East Lansing. Ive been a loyal customer ever since, for everything from oil changes to main oil seal replacements and drive shafts. A great shop, and now many friends and all my grown children rely on this shop for all the basics, and then some. Great prices (State of Michigan fleet discount for employees), Truly a local treasure, a hard-wrench shop with honest management and a commitment to the local community. Well done, sirs.
I recommend this establishment to anybody wanting quick, timely service.
Went twice for a leaky tire. Everytime I used that car the tire was flat or lost 10+ pounds of air. It was worrisome to just try going somewhere. What I needed was a complete tpms system replaced. This other business was right where I broke down.
I have purchased tires there and they ended up working great at a very fair price (Mastercraft tires; named after a boat, dig through snow like a tank) and had my exhaust patched up. Seem like honest guys, and even picked me up when my car was ready.
Always pleasant and helpful. Excellent customer service and comfortable, smoke-free waiting area. Plus, they are always happy to pick you up or drop you or your vehicle off. Bonus!!! A great bunch of guys. Not a foul word or shady character in sight. Maybe a couple of dollars more than some of the smaller operations in town, but you truly get what you pay for.
Reliable, friendly, and knowledgeable service at an affordable price.My factory warranty recently ran out on my car so instead of going to the dealership I asked my co-workers where to go locally for an oil change on my lunch hour. They all said they use Vision Tire & Auto so I decided to give them a try. Im glad I did! Plus the services they offer will save me time so Im now a loyal customer too. Thank you Vision!
Very friendly. Great customer service. They only fix what is broken. Expected price for repair. And have service to drop or pick you up from a location so you wont be stranded.
Best service in the area. drop off and pick up. (LKR)
I want to first say thank you to Dan and Rich. At the first hello, they were very Professional and provided me clear details of what I could expect. I was calling from out of state. They not only met my expectations but exceeded them. If you are in need of repairs to your vehicle. Do not hesitate to bring your car to this establishment. Very satisfied customer.NW
Luke and Darrin run the best shop in town. Their mechanics are knowledgeable, their prices are reasonable, and they NEVER try to “up sell” you on things you don’t need. They stand behind their work. Wouldn’t consider going anywhere else in town.
Wonderful place to service your vehicle. Ive brought my 2008 Mitsubishi lancer here multiple times to service and theyve done a great job as always. Would recommend this place over any other auto service location in the Lansing area. They even offer to give you a ride or pick you up if you dont wanna wait in the store for a very long period of time.
Had to be at the hospital for my wife to get testing 😣. Had a flat tire on the way there called vision tire@ Auto told them what was going on. They told me to come on down. They immediately got me in they even pulled a vehicle out just to get me in and out. Cause it was a emergency. I highly recommend this place 😊. theyre very kind and generous and a great staff of workers. Please just give them a try.
I can’t say enough good things about this shop. I have been dealing with them for the last five years and I have never been disappointed with the service I have received. The pick up and delivery service makes car repair convenient and their prices are fair and honest If you’re unhappy with your current servicing shop give them a try you won’t be disappointed.
Super friendly customer service. Their free pick up and delivery service is amazing, I can have my vehicle repaired while I am at home or work and they will pick it up and have it back quickly. Beats having to get out in this freezing weather as well. If youre looking for an auto repair shop this is the place!
These guys are the best auto service shop in Lansing. Hands Down.The customer service is impeccable as well as the character and attitude of the owners and employees. The pickup and delivery service cannot be beat either! Where else can you go to get your car fixed without worrying about having to get a ride or leave work? If youre in the market for a new auto service shop. Look no further!
Very friendly and helpful. Work was done sooner than they told me. Car handles great.
Don’t get your fluid changed here but the manager has great customer service. These guys are extremely busy but they took the time to quote prices for labor, parts, as well as advise me with different (options) of how to fix my foreign car (Honda Accord). I was not rushed or pressured into making a decision and their prices are within budget and reasonable. Darren is personable in person and over the phone. In addition, they have a pick up and delivery service with flexible availability which they were more than willing to work with my schedule.
I called to have my car battery replaced, I was told that it was going to cost me $340.00. An hour to change the battery @ $120.00 an hour with the Sparrow employee discount when I questioned that, I was told that is because its a foreign car... and $220.00 for the battery.I bought the most expensive top of the line battery that another retailer had, and it cost me $164.00. And the 1 hour install time that they were going to charge me because my car is European, I did it myself in 10 minutes from start to finish...I would love to use them, but I am not going to pay DOUBLE for convenience. But on a good note, the staff was very helpful and professional.
When it comes to great service and attention to detail, Darren, Luke, and their crew are tops in their field. They dont just repair your car in a timely and efficient manner, but they also educate you on what they did and why they did it. Their philosophy is simple; an educated customer is one who will return; especially to a business which does the right thing time and time again. An honest and personal approach makes a big difference when choosing where to have your car repaired; and Vision Tire & Auto offers just that. Thank you, Darren and Luke, taking the old school approach to doing business. Its a rarity these days, and you have won my loyalty.Cheers!Michael D. Scott
These guys are top notch! I needed an emergency plug from a nail, called right before closing, and they totally took care of me. Even found a nail in another tire and took care of that. Best of all, they left candy for me when I drove away!
Great service and very friendly staff. I love that they pick up your car and then bring it back when its done either to your work or home. The pricing is very good also.
Have never actually had services done here, just LOVE that they have free air we can use daily!! Hope they know just how much ppl like me appreciate it!! Lately I have had 2 get air daily=( who has the money 4 that!? So having free air is just amazing so cant thank u enough Vision!!
Vision is top notch. I bring my truck here for regular service and my wifes van as well. They are always friendly on the phone and helpful in explaining what work needs to be done. They are trustworthy and do great work!
Vision Tire and Auto is the best auto shop I have ever been to. They looked at my car when no one else would even when they were terribly busy, providing me with friendly service and the reassurance I needed to drive my car safely. Not only is Vision Tire and Auto the best auto shop, they have the best people working there. The employees as the shop do not treat you like a monetary transaction, but as a friend who they care about. I tell all of my friends and family about Vision Tire and Auto, referring all of them to go there if they ever have any car trouble. I am so thankful for them being so understanding and looking at my car that very first time, for they have provided me with excellent service and excellent experiences each time I enter their shop. 15/10 recommend using Vision Tire and Auto for all of you vehicle maintenance needs.
Traveling from out of state and noticed someone wrong with my car. I was recommended to this place and had set up an appointment. I got in and was told my alignment was off which they fixed right away. I had other services done, checking my battery to the trend on my tires.I had asked for other services that they had but one of that surprised me was the service of driving you home so you wouldn’t be stuck there the whole time.The service was great because I felt welcomed and heard. Most places even back at home doesn’t make me feel comfortable to ask for help.
They are very honest and service was great. They can bring your car from work or home and bring it back. There are many bad auto repair services in the area but these guys are outstanding. Highly recommend.
Had my breaks changed, along with my oil. Guys are top notch, get you in, and out without a hassle. If its convenient for you, theyll pick up your vehicle and make the repairs, and bring it back. Arent after milking you for every penny and only after what is needed, or suggested because of their own concerns for you. Ill definitely return.
I went in for a front end alignment today and They got my car in and out. Josh was very friendly with great customer service. He made me feel welcomed. This is not the first time I have done business here and I will continue coming back with the great service I had.
I had some issues with my brakes, so i brought it in to Vision. Everyone that Ive spoken with that works there is incredibly nice and accommodating. They gave me a ride back to my house and picked me up when it was done.Their prices are competitive the customer service is top of the line. Ill forever go to Vision for my auto repairs.
Ive been taking my cars to vision for several years. I appreciate the pick up service so much! And I know that I can trust them to tell me what is happening with my vehicle and that they will do a great job with the service at a reasonable price. This is a great shop!
Vision Tire and Auto does delivery service and picks up my car for me! In my busy schedule this is absolutely priceless. Josh at Vision delivers great, friendly service every time whether its my tires, alignment, or oil change. I always know Josh has my and my cars best interest at heart.
Vision tire and auto were absolutely amazing when my daughter was stranded in the Meijer parkinglot, knowing I could have her car towed to the shop directly and receive an honest and affordable repair was the most comforting experience as a parent! Thank you for being such a trustworthy business. I highly recommend anyone needing repairs, oil changes, routine maintenance to contact vision tire and auto!
I have used Vision Tire and Auto for the past two years. They have two convenient locations. If one of my vans breaks down in Jackson Im covered. If one breaks down in Lansing Im covered!!!Prices and professionalism is unmatched
Vision Tire & Auto has done a fantastic job taking care of my vehicle. I absolutely LOVE their pick up and delivery service! I dont have to go out in bad weather and I dont have to take time out of my busy schedule to get my oil changed. I just give them a call while Im at work and they have it picked up, oil changed and back to me before I leave work. Thank you Darren & Luke!!!!!
Great service! I had them replace seals on my Camaro, did a great job and done quickly. Highly recommend them to do my work.
Vision Tire & Auto has been a saving grace the handful of times Ive brought my car in. Luke and his team have been nothing but helpful and always willing to be of great service. Its not very common to have such honest, dependable service and affordable prices, so I am very grateful for everything they do. 100% a satisfied customer!
The owner was extremely friendly and helped arrange to have my car evaluated and repaired. I paid way less than I expected and they even dropped my car off at my work when they were done so I could drive home when I got off!
Love the pick up service! Great pricing and staff. Highly recommend for all of your car service needs.
The staff are some of the most amazing people I have ever met -- very friendly, considerate, and honest. They fit me in their schedule, even when they were slammed. I have never had such a pleasant experience with with an auto shop ever. I highly recommend Vision Tire and Auto in Lansing, MI.
I love Vision Tire and Auto. As a mom of two young children, its hard to coordinate getting my vehicle dropped off, be without a car, and then pick it back up - all while swapping out car seats etc. It is a huge plus and blessing to have Vision come and PICK UP my car at my house and return it when the work is completed. Both times Ive used Vision theyve returned the car in the same day! Ive worked with Josh and Luke and both were incredibly helpful. So grateful to have found this shop!
Staffs are very nice and helpful. They do actually care about your car and be honest about your issues and parts price. Labor fee are pretty low.
Took my car to Danny at vision tire and auto, he help get my car fix and got me on my way. Great guys! Would recommend for everyone!
A pleasure to work with these guys. Hyundai of South Lansing quoted me $2500 to replace some brake components. These guys did it for under $300 with used parts. Im delighted to do business when they charge reasonably. Fast Service, friendly, only used Vision once, but I will be returning.
By far the best experience I have ever had at any auto shop. Their team always does an excellent job weather its maintenance or a repair they are always up front and honest. I would highly recommend their services!
Darren and Luke,You both go above and beyond to focus on what is important in local business. It is not that you just help new customers, who, often in their time of crisis, are eagerly searching for someone to trust to fix their automobile. But instead, it is the way you treat your customers that deserves the appreciation.Honesty, integrity, respect, and attention to detail is what separates you from other shops. My wife and I have experienced the automobile repair service industry more times than we could count. Through it all we have witnessed what is really important, both from good experience and bad. Your shops are headed in the right direction.Stay humble, remain focused, and keep Michigan safer...one car at a time.Thank you for your attentive service, Dan Wiles.
Ive been to many auto repair shops over the years, but nothing compares to vision tire and auto. From the communication, to the honesty and overall value, nothing in Lansing comes close. Thank You to Darren and his team who did an amazing job on our vehicles.
Vision Tire & Auto provides pick up and delivery services which is very convenient for busy schedules. Their customer service is exceptional and their prices are reasonable.
Heads up that they dont quote over the phone. However, they have some of the best prices and mechanics in town and are very trustworthy in my experience.
Always professional and great people to work with. Never been disappointed. Very honest
These guys are the best in the area, I use the Jackson store for all my repairs. I work in lansing once a week and found the lansing location just as awesome as the Jackson store. Best in the business
Absolutely love this place. So professional and friendly and I love that they will pick you or your car up and take you back to work/home and then come get you when they are done. Loved the work also, very honest
These dude rock
Outstanding place to get your car repaired. The pick up and drop off service is great. Customer service is excellent! You cant beat the prices and the people.
You know, there seem to be so very few businesses who, Get it. Vision Tire & Auto happens to be one of those outfits. It is the combination of friendly people, on-site pick up and return of your vehicle with the honest appraisal of work need doing that makes Vision Tire and Auto the Go to place for auto repair in Lansing. Highly recommended!
Very well run business, who will greet you as a friend, and will give you detailed information on your vehicles condition and fix it correctly.
Guys were cool, I was just there to do some utility work.
Met danny and luke. they started sneaking my personal vehicle in (2016 honda crv) the oil change. I drive so much for work i was needing an oil change every month with jiffy lube. they put me on a better oil that would last 3 months of my driving record. saving time and money.so now i send all my family cars there
Great service! The free car pickup is a great offer. Very friendly staff.
Amazing!!!! The service and professional staff are unmatched. As a busy parent and business owner I love the pick up service!! Cant recommend enough!
Great service,fast,friendly and very reliable.
Very happy with Josh and the crew there. Got the brakes and calipers done on my company van same day and for a good price as well.
Friendly and knowledgeable staff and mechanics. Very helpful when my SUV needed repair.
I loved having my car picked up from me right at work, the work completed and then my car returned back! AND they did a great job on my car repair! Awesome service!
AWESOME staff! Outstanding food!
Great customer service, Vision tire fixed our wheel bearing and replaced some parts to correct a check engine light.
I had some issues with my work truck and I needed it to be diagnosed and repaired within a reasonable time. I depend on my truck for work everyday. Not only did they give me a very fair quote, but they helped explain things to me in way that made sense to me. I felt like this is a shop I can trust with my truck. I was given a ride home from a service member, and I was even more satisfied when they called me later that day and told me my truck was fixed. As a local business owner, this showed me that this is a company that cares about their customers the same way I treat my own customers. Not to mention it sure beats the prices of the big dealerships!
My vehicle was towed in and they were able to get it in same day and communicated what was needed and had done by that night awesome work
Luke is always very helpful and quick to get are cars done. Thanks for all the help.
I have been take my cars here for years they are the best do a wonderful job thank you for doing a great job
Vision Tire & Auto is by far the best mechanic I have ever had an experience with. I WILL not take my vehicles anywhere else. The staff is extremely friendly and their prices are very reasonable. At other mechanics I have always felt like I was being sold unnecessary repairs at unreasonable prices I have never felt that way at Vision Tire and Auto (my mechanic for life)
Great place to have automotive work done great customer service
Terrific service from the time I made the appointment to when I picked it up. I was able to get it right in and get a ride to work. The called me when it was ready and they picked me up from work to take me back to get my car. The driver was courteous and professional, as were the other employees I dealt with. Vision Tire & Auto will continue to get my business.
Great turn around times guys. Keep up the good work
Nice, friendly, knowledgeable staff. Plus theyll give you a ride to your work while your car is being work on.
Great service and experienced mechanics. I recommend Vision Tire to everyone I know.
Had a great experience here. Quick, helpful, and Ill definitely be returning.
Amazing service, picked up my car from 1 hour away, took care of me, diagnosed the problem fixed it. They let me know of other issues with my vehicle, and had it back to me the same day. Will always use vision tire and auto. Highly recommend!
Vision Tire & Auto provides great automotive work at a fair price. I really appreciate the pick up and delivery which saves me the hassle of dropping off the vehicles. I would highly recommend them for any automotive repairs or tires.
My 10 year old car wouldnt start and my fiance and I took it to a shop in Okemos. They hadnt even looked at my car for three days and the manager was very rude to me so we had my car towed to Vision Tire and Auto because they were referred by a neighbor. THEY WERE FANTASTIC! I have dealt with a lot of auto shops and they were by far the most polite, professional people I have dealt with. They promised to have my car looked at the next morning and sure enough called us right away with the diagnosis. Great guys who treat you and your car well. I will forever recommend people to Vision Tire and Auto for any car care.
Great place to take your car or truck
Your driver Barry has great customer service. Very Respectful guy and a cautious driver.