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Stellar Computer Repair
609 E Jolly Rd #12a, Lansing, MI 48910, United States
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Stellar Computer Repair
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Ja
Review №1

I have had two computers repaired here in recents weeks. Nathaniel is very professional and communicates the issues very well, not to mention my repairs were done the same day. I highly recommend and will use them again in the future. They also have very cost effective computer options on display for sale.

L.
Review №2

They were so helpful and honest with there pricing. Fixed my laptop fast and and at a extremely low price. I would definitely recommend these guys.

wa
Review №3

They go out of their way to make sure you are highly satisfied customer! I was very impressed! I purchased a lap top, I have purchased a tablet, I had an old computer they were able to take pictures off of and consolidated them. They have given me recommendations on increasing my storage...I highly recommend them.

Ev
Review №4

Good guys, good repairs and replaced my cpu fan for free!

Sc
Review №5

Quick service, clear explanation of the problem, and fair prices. Will continue to use.

Ad
Review №6

Built my own gaming PC over quarantine and ran into some problems with the initial boot-up, so I took it into Stellar. They not only were extremely fast in their communication in what the problem was, but also were very affordable in resolving the problem.I would 100% recommend this business for any PC-related issues.

S
Review №7

Great service! Took our desktop in for repair. Took less than an hour. Great price! Nice guys! Would take my computer in there again. Have recommended them to all my friends & family.

Ar
Review №8

I would recommend Stellar for your computer needs. The team there is friendly, informative and overall helpful.I had a particularly troubling problem involving power that they were able to resolve.I will be visiting Stellar again for future computer needs.

Br
Review №9

My parents bought a computer from here. Was pleasant and extremely helpful talking them into buying it. They had some trouble with it, they werent so helpful then.

Be
Review №10

Efficient service, however when I was notified that my computer was ready for pick up I was also informed that there was an available power chord which I needed that I could purchase at time of pick up of my device. When I arrived to pick up my device that Friday I was told there was no available chord (wished I had known that info beforehand so I could order one) I proceeded to order one online however, since I was desperate I called them up early Monday morning as I believed that the chord as there the guy just couldnt find it, anyway just as I thought they had it needless to say I had the inconvenience of having to drive back to the location to purchase the chord, and cancelling an order. Not even an apology. Not to mention the place reeked of weed, come on now.

Ta
Review №11

These guys are great! Been dealing with them for all our computer needs in the past year or so and they never disappoint! Great prices too!

Nj
Review №12

Really awesome place! They were able to get a custom gaming PC setup for me and it was far less than I was expecting to have to pay.Was use to using Intel but just like they said the AMD Ryzen CPU is super fast and I could not be happier.

Le
Review №13

Great service, great prices, nice guys! Will definitely use again!!! I have found a home for all my computer service needs. Thank you!

Li
Review №14

These two guys are amazing, professional, and very courteous. I highly recommend going to them for all your tech needs. Fair, reasonable prices on refurbished laptops and their work is outstanding. Quick, honest and reliable service! Hope their business continues to grow.

Be
Review №15

Couldnt get my custom build working. These guys got it back to me next day. Just had a bad RAM slot so they hooked up a working configuration and didnt even charge me the 15 bucks. Good dudes. Will absolutely use again and highly recommend.

DO
Review №16

I took three PS3 there and they all broke down after first use. 80 gig fat boy Quit, the slim had a disk drive that needed repair, 40 gig also need a drive wasnt repaired at all. Had a computer that worked but that needed to be updated and now it doesnt work! Save your money dont trust these guys. And yes I have receipts to prove this happened this year.

Sa
Review №17

Fast response time. Honest employees. Reasonable rates. Highly recommended.

Je
Review №18

These young entrepreneurs have what its takes to survive a continuous robust industry in the computer world. There is no doubt in my opinion that they will continue to serve this community well as there business broadens. The prices of there services and lab top notebooks and computers are very responsible and price to sell. I will certainly continue to patronize.

Lo
Review №19

The DVD drive on my old PC died. So, I figured I might as well get a new case for the machine if Im going to be working on it anyway. [Editors note - I had no intention of replacing the DVD drive in this day and age. I had to remove it because it was broken making terrible noises].I installed all of the components into the new case, and the machine would not boot. Aside from a brief spin from the power supply fan, and a glowing green light on the motherboard, there was no sign of life.I wasnt sure if I connected something wrong, or fried the motherboard. So, I called Stellar Computer Repair. I initially spoke with Nathaniel, who was very friendly and a good listener. He was able to get me in that day.As it turns out, I failed to install the spacers which put a gap between the motherboard and the case (which caused the problem). Not only did Stellar Computer Repair put those spacers in for me, they also installed a different fan to resolve a compatibility issue with my motherboard. They gave me back the fan that came with the case, which I appreciated.When I got home, it was one thing to see the computer boot to Windows. But, I found out they also did some cable management for me. Everything was tidy inside the case and it looked great. The charge for all of this was extremely reasonable. And, to top it all off, even though Stellar Computer Repair did not guarantee it, they managed to complete everything on the same day.I am extremely pleased with my first experience and would come back again.

Wa
Review №20

Did a fantastic job on my wifes laptop and it works better than new.

Li
Review №21

I went to this place because my self built computer wasnt working. They were able to deduce the problem in a day and didnt charge us anything. I would highly recommend this company.

Sa
Review №22

Took my son computer here because it was not powering on.. needed it fixed by nextweek because on-line school starts nextweek.. was able to fix in 1 day.. definitely recommend thanks alot..

Ke
Review №23

I dropped my laptop and needed a new hard drive and looked around for different computer repair shops till I found this shop. These guys only charge half of what other shops charge and got my laptop working and back to me all in the same day!Im very impressed with their work! I will refer anyone i know that needs repairs to come here!

A.
Review №24

These guys are outstanding! I was in the market for a quality used laptop to save money and benefit from their input. Their selection is good and, more importantly, they listened to my needs which set me up for an exceptional experience. I knew I could trust them when I showed excitement over branding on a particular laptops sound and Francis said they sound like laptop speakers. I would recommend Stellar to anyone in the market for quality used laptops who value individualized customer service and strong warranties. Thanks again gentlemen!

Ch
Review №25

My custom build was in a different shop for 5 days and the guy couldnt figure it out. I took it here and they solved the problem in less than 2 hours and gave me advice to prevent it from happening again. Couldnt be happier.

Pa
Review №26

Fast service, reasonably priced. Could use some personality though.

Pa
Review №27

I highly recommend this small business, took my device in to be repaired, Nathaniel was very good at explaining what had happened and how to repair it, I’m elderly and not very good at understanding all the technical stuff, but he took his time and explained everything to me. It was wonderful to have someone be so compassionate. Thank you again Nathaniel

Ad
Review №28

I had a desktop computer repaired here. They did a very quick/good job. They have a ton of used laptops also for very good prices. The staff were polite and quick.

Be
Review №29

Dropped my computer cause it was having problems shutting off in the middle of my games and it was obvious that there was something really wrong with it went in to get it fixed they said it was the hard drive and it had a 3 month warranty if it stopped working again after a good three months I started having the same problem with it again and it turned out to not be the hard drive and now I’ve wasted 230 bucks for no reason

Al
Review №30

I thought I had an issue with a loose ssd and brought my laptop here. He couldnt replicate the issue, but still cleaned out my fan, replaced thermal paste and tightened my screen hinge for a customer friendly price. I would highly recommend coming here for computer issues, plus they follow covid guidelines for pick up and drop off.

lo
Review №31

I highly recommend this small business, great prices and outstanding customer service. I was in need of a monitor, I was able to purchase what I needed and a few other items for a fraction of the cost.

Ad
Review №32

These guys are awesome!!! They solved my computer problem and now I can finally start getting into computer gaming, all thanks to Stellar Computer Repair. Absolutely go here if you have any computer problems.

Pa
Review №33

Great service! I was having trouble getting my newly built computer show a picture on my monitor. They got everything checked all for free!

Am
Review №34

Highly recommend! Experienced and friendly service. For all you parents that have kids complaining their computer, game system isnt working they can fix it for an affordable price.

2v
Review №35

Bought a computer last minute for the family to do a range of tasks and the fellas immediately gave me a great deal and immediate assistance with any questions and Im very happy with my purchase.

Ch
Review №36

These gentlemen embody great Customer Service as a core principle of their business. They explained the complicated parts in an understandable fashion and clearly laid out my options, alternatives and price ranges for my project. They worked quickly and diligently and I am 100% satisfied with their work.

aa
Review №37

Great used PC’s, laptops and peripherals. Excellent advice, support and prices. I feel fortunate to have found Stellar Computer. They helped me select a fantastic system that I am completely satisfied with. I have no doubt their repair service is also of high integrity. If you have any situation you need help with, do yourself a favor and consult with them. Stellar is a great small business that I will continue to patronize. I wish them well and they are highly recommended.

Na
Review №38

Nathaniel was so helpful and did such a great job replacing the hard drive in my computer. Very happy.😊

Ca
Review №39

Offered a free estimate and was able to tell me about my device within hours of me dropping it off.

Si
Review №40

Their service I refer someone to them naturally when they thought they were having trouble they called me I took it back they fixed it problem solved within a matter one hour

El
Review №41

Stellar Computer Repair has excellent professional service. Though my laptop had too much water damage to be fixable, they managed to salvage all of my files and showed me how I could use the drive as an external storage device.

Na
Review №42

Fast and efficient service both times we needed them in a hurry. And the price was right.

Ja
Review №43

They always do a great job with a quick turnaround at a good price. I will keep going to them for my computer repairs.

Ma
Review №44

Stellar service! Fast and very cheap!

Ch
Review №45

Great company, answered every question over the phone, and even during the whole pandemic was able to do a curbside service repair, while still being affordable! Definitely coming back if I ever need anything for my laptop again!

Ir
Review №46

Monitor on my desktop stopped working. Took PC and monitor in for diagnosis and they discovered that after recent move I had connected monitor to the wrong video port! Yes, user error! They discovered the error after 15 minutes or so, and they refused my offer of payment!

Le
Review №47

Great guy works there very helpful

As
Review №48

They’re smart guys and nice, sold me a good computer and we’re obviously knowledgeable on which would work best. No complaints and will go again next time I need a laptop

Lu
Review №49

These people at Stellar Computer are very knowledgeable. I really am happy that they do what they do. They are eager to do a good job right!

Lo
Review №50

I needed help updating my new PCs BIOS and they knew exactly what to do and did it fast. They even fixed it for me again, free of charge, when I messed it up a second time. Fast and fairly priced, give them your business!

SO
Review №51

Very helpful and knowledgeable. Helped me find parts for my game systems and even got a power cord. Highly recommend this place if you are looking to do it yourself or need them to do it for you.

Ky
Review №52

Great small local shop for getting used laptops and desktops for a fair price. The staff are very friendly and helpful. They have a 10 day return policy.

Je
Review №53

The guys here are friendly, professional, and good at what they do. They also strive to be helpful and really take care of their customers.

mr
Review №54

Great service. Had a problem installing new hardware and they solved the problem quickly. Id def recommend and go back.

Ro
Review №55

They are very polite they are very knowledgeable and they are willing to help and their prices are awesome I highly recommend them

Na
Review №56

Fixed my problem that had me stumped for 12+ hours for a reasonable price, and even uninstalled candy crush for me on a fresh windows reinstall without me even having to ask.10/10, highly recommend.

Co
Review №57

My computer was freezing up so i brought it in, turned out it was just overheating and they fixed the source of the problem at no charge. Great business, will be coming back for any computer repairs i need in the future.

sn
Review №58

I wouldnt go anywhere else - great people, great service, great prices, and they really know what theyre doing

Li
Review №59

When my computer stopped working, I didnt want to take my computer to a big box store for a repair and I tried Stellar Computer Repair. I am very glad I did. I thought the issue may be a bad power supply, but Francis took steps to determine it wasnt and then tried a number of things which may have caused the issue. Thankfully, in the end, it was an easy fix but something I wouldnt have ever thought about and soon, my computer was back up and running, saving me not only a lot of money (dont have to dump a lot of money into or worse, replace the computer) but who hasnt felt the stress of losing everything when your computer is wonky? There was never a hard sell for something that I didnt need and while suggestions were made (to make my computer better, but again, not a hard sell), neither Francis or the other male (Nathaniel?) spoke down to me or made me feel dumb. I am a very satisfied customer and wouldnt hesitate to recommend Stellar to anyone who has a computer issue.

Ma
Review №60

I had some potential serious problems that could have happened if I didn’t get the correct data and prepared myself it could potential cost me quite a bit of money. I called in and found out It’s a small company with two owners who not only help you take care of the problem but also explain all the angles as they see it. I spoke to Nathaniel and it soon became apparent that I was over thinking my potential problem but I also wouldn’t need to spend any resources. Usually this point in the conversation the company starts to wrap up the problem because there’s really no money to be made. Not only did Nathaniel walk me through taking proper precautions for worst case scenario and how to look out for it. He also walked me through the entire process. To say I was blown away by the experience would be a gross understatement. Because of Nath’s attention to detail, communication skills, and an overall obvious knowledge of how to properly identify a problem and creates solutions this company will get all of my IT support moving forwards. Thanks Nath you’ll hear from me again hopefully not though I hate computer problems.

Do
Review №61

First they looked @ my laptop problem, and rather than replacing hardware, simply removed an out of date program, replacing it with the latest version. Cost $10. for 10 minutes from owner for tech help. This is the place to take your computer problems. Courteous and professional!

Li
Review №62

Im a happy customer ! They know what theyre doing and doesnt cost an arm or a leg like best buy... Im glad I came here and will sure to be back if I need to ! (hopefully not haha)

Je
Review №63

Help fix my Wifes computer when the C drive died, price, Service, excellent!They also make house calls. very pleased with their service.

Ca
Review №64

I had to get my laptop screen repaired. They gave me an accurate quote before I left their store, called to confirm it a couple hours later, and repaired my laptop within the week.

St
Review №65

The guys at stellar computer repair are generous, kind, and helpful. Highly recommended! Check them out!

Je
Review №66

Great place to do business with!

Ja
Review №67

Very friendly staff and the computer is still going strong

pa
Review №68

I have not found this kind of customer service anywhere else. I went in there thinking I had a bad mobo or cpu and they diagnosed the issue to be corrupted windows and a bad usb that I was trying to use to reinstall windows. Two guys dropped what they were working on to figure this out and I was just shocked at the level of service and expertise they provide. I picked up some great priced used hardware as well. I think it is important we support businesses like this in the community by spreading the word. I am installing windows now and it turns out they were right on the money with thier assessment.

Tr
Review №69

Fast and cheap. This place is the best around. Thanks for the great service

Je
Review №70

Very friendly, fair priced, great work! I do not post reviews often, I highly recommend this business.

Pa
Review №71

The guys there are super helpful and always willing to answer my stupid questions.

Mi
Review №72

Great place for computer repair and great price and selection of used computers.

Ju
Review №73

Great prices and turn around time. Support small business!

Br
Review №74

Excellent service will definitely go back

JD
Review №75

Found your computer on craigslist no computer with a fx CPU is worth 500$ or more when you are buying a PC you are buying a platform and in a way its an investment brand new all the parts in that system is 600$ Youre asking 800$ with so many youtube videos explaining how to make a gaming PCs no one can argue a 200$ premium for these parts. For 800$ one should be getting a Ryzen chip at the least or a I3 quad core with 8GB of ram and a Radeon RX 570. That way the person can upgrade their parts if they wanted too. Again to anyone reading this watch videos online and see if they recommend a FX CPU in 2019. That CPU wasnt even that great when it came out and today it simply isnt worth the investment in a $800 PC.FX 8350 65$ on newegg16GB of DDR3 ram 65$ on neweggIf you can find in outdated AM3+ board it would be around 120$ or so again mainly cause the board is outdated which makes them harder to find at least the ones that can handle this CPU.500GB Samsung SSD 80$ BestbuyUsed GTX 970 $115W10 you can find for 15$PSU for 60$Case for 60$Total $580

Ja
Review №76

Nice independent computer shop. I stopped in to see if he had a graphics card for an old school gaming computer Im building and he happened to be able to hook me up with an AGP Radeon 9200 256MB card that works great. They have a nice selection of used desktops and laptops as well. They also have some parts on hand as hard drives, memory, CPUs Power Supplies, etc. I thought the pricing was fair also.

Ma
Review №77

Great experience. Repaired on the spot. Super reasonable rates.

Ta
Review №78

Great service and their return policy is legit

Ja
Review №79

Very knowledgeable and they do free diagnostics.

Ai
Review №80

Very knowledgeable, friendly, and helpful! Great place!

He
Review №81

Always have a great experience.

Ka
Review №82

Great helpful and knowledgeable guys.

Ca
Review №83

Staff are very helpful and very friendly

Ma
Review №84

Awesome service

Da
Review №85

Great service1

Information
3 Photos
85 Comments
4.7 Rating
  • Address:609 E Jolly Rd #12a, Lansing, MI 48910, United States
  • Site:https://stellarrepair.com/
  • Phone:+1 517-295-3361
Categories
  • Computer repair service
  • Computer service
  • Computer store
  • Electronics repair shop
  • Phone repair service
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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