I have been going to the lapeer good year for years. I have never had a bad experience. They have always been very courteous. They are very Thorough with my vehicles. They recommend what need to be done in the future and don’t pressure you if it doesn’t need to be done. The are an awesome place to deal with. I recommend them highly
For starters, scheduled a “free” inspection last week on Wednesday. My fiancé shows up with the car they were all confused about there being an appointment and he had to make a new one for today. Then they charge him $54 for this “free” inspection without warning! Not only are they unorganized but this is false advertising.UPDATE: They also disconnected everything and left it that way. I am livid!! See photo!
Very fast and professional service. Everyone was super polite and great to deal with. Will continue to buy tires from Josh and his team!
We were from out of state and got 2 nails in our tire. They fixed it promptly and didnt charge us. Great people and not just because they didnt charge us. They were very professional and friendly. Thanks for helping us out in a jamb. Keep up the exceptional service!
I have been into your Lapeer, MI location multiple times and each time I have been extremely impressed with the service and comfort provided by the group. It is rare to see such excellent customer service consistently demonstrated. The manager and his staff should to commended!
Were from Florida, here visiting family. I needed new tires on my 26 ft travel trailer. From my reading, Goodyear Endurance was the quality choice to make.I made an appointment online for the tire service. Within about 20 minutes Chris, the manager, called to verify my request. He advised my how to come in the parking area and park my trailer as I would be leaving it for a couple hours.The day before my appointment, I realized I needed an oil change and brake check on my Yukon. I made another online appointment for the same time slot as the trailer tires. Showed up at 10:30, unhooked my trailer and left the Yukon with Zack. About 1pm Zack called and said they were just finishing up. Came in, paid up and was on the road by 1:45 even though they were short-handed.Terrific product, great service, friendly staff, spot on communication! Id recommend Goodyear for your tire and service needs!PS Chris said they are hiring!
Went in to have my brakes done, but they said I didn’t need brakes. Go figure, they sent me out the door with no bill. Not too many places will tell you you don’t need work done. So, I went back and bought new tires.Customer service was outstanding.
Great service. They care about doing the right thing for customers. Resolve and resolutions.
They put air in my tires and the guy was fast and friendly.
Brought truck in and Chris got me right in as soon as he could and fixed my problem with my parking lot bulbs that I had and did an oil change with no hiccups. Josh and the other guys were professional that I dealt with and knew what they were doing to fix my problem that I had. Great customer service and would recommend going there with your car or truck needs.
The staff is always upfront helpful informative polite and helpful. They have gone above and beyond for me many times over! Thank you guys!
Been coming here for over 10 years and Chris always takes care of us with great service...including quality DISH TV programming while we wait. BONUS!!!
I had a drill bit sticking out of my tire and was driving on my donut on a Monday morning. The attendant was very cheerful, gave me the expectations for repair and wait time. They were able to plug my tire. They also changed it out, replaced my donut and the jack in my trunk. Free of charge! Friendly, honest service beyond my expectations! I was back on the road in no time at all. They just want to keep people safe on the roads!
I’ve been coming here for years and the crew here has always been fair, courteous and helpful. My go to source for tires and just about any auto service.
Great place, can be pricey though.
All your car care needs,not just tires...
Josh that works there is a rockstar!
Fast friendly service. Prices are comparable to the other tire shops in our area.
Where to start on how much I was ripped off. First I just go in for a normal tire replacement. The tires are supposed to be 40 each so with install I could see giving them 250 to 300. These guys charged me nearly 600 and I didnt even get new rims like they assured me several times they would. After realising they could scam me they kept at it with throwing multiple inspection quotes on top of minor things. All I wanted was to find where the squeak was coming from. I payed 650 to have a tie rod and control arm replaced. They are good talkers and ruthless people. Im on disability with a son. I had to take a loan on top of my car loan just to give them a check without truly fixing anything on my car. I gave them a 2 star because they are good at lying. Go to Taylors. Thats all I hear now. Youve lost a valuable customer and Ill make sure word definitely gets around
Josh and the guys are great oil change and tire rotation in less than an hour
I have been coming here for a few years now and appreciate the consistency in service. Their prices are usually reasonable and I love that I can get the road hazard added.
Ive taken my car here for years. Never had any kind of problem and Chris has always been fair with me. Great community partners as well.
Great service as always. It did take a little bit longer for my oil change and wiper replacement. I had an appointment at 9am and arrived 10 minutes early. However, I sat there until almost 10:30
Very good friendly service fair prices first class workmanship never had to take my car back after repairs
Took it in for a free tire repair, stressing that I might have to drop some money on a new tire but they guys there took care of me and were prompt with their work. Would definitely recommend anyone to go there
Zach and Chris will take excellent care of you.Highly recommend Lapeer Goodyear!
Chris was awesome! Got my car in and out in a few hours.
Manager Chris Wilson came right outside and got my trailer tire fixed in the snow so I didnt have to get my son out of the truck in the freezing weather!
Very helpful and they are very personal
Great place service was great
Good repairs
Great service and friendly
Great service station
Great service
Good service
Helpful people
Fast service