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Monro Auto Service And Tire Centers
1386 Imlay City Rd, Lapeer, MI 48446, United States
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Monro Auto Service And Tire Centers
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Ta
Review №1

Always gets me in fast, very professional. Always friendly and kind. Great work! Have been getting my oil changed here for about 2 years now!

Al
Review №2

These guys are friendly, fast, reasonably priced and sell a good product. I hope they stay in business for a long time because they deserve to. They work hard to please their customers. Keep up the great work. You will always have my business!

Ka
Review №3

The staff was friendly and efficient. The oil change took less than 20 minutes. Much better then Walmart!

Et
Review №4

This would be my most recommended Auto Service and Tire Ive been to. The amount of care they put in, the quality they serve, and the friendly employees make others in the Auto Service industry look like jokes. You would not be disappointed and let me not forget to mention when seeking out tires, theyll be your go to.

Ja
Review №5

Highly recommended. After being laughed t by a competitor, then quoted a ridiculous amount of time at another, they got us right in. Fast, efficient, and nice. Highly suggest them!!!

La
Review №6

Everytime my family needs tires or any service we always come back here. Jason Jones is a wonderful employee he always goes above and beyond to make sure the job is done correctly and we are happy. I called several places in Lapeer and was told they would do anything to get our business but we chose to come back here because of the great service mainly Jason.

cr
Review №7

Great staff and service. I have been going to kanrock for 5 years and I’ve never had a bad experience. They have great prices and are fairly quick.

Jo
Review №8

Those guys are great Ive taken all my vehicles there for tires for years. Its always a positive professional experience.

Ch
Review №9

Service is always great here... thats why I keep coming back!

Za
Review №10

Jim and the staff were super in helping me deal with a flat tire so I could get to work. Staff is courteous, knowledgeable and helpful! Great place to go for serivce!

Ka
Review №11

Went in there yesterday and they were just great! Jim was so kind and they got me in and out in barely any time at all. When I first felt the shake in my car from losing the wheel weight, my husband said, take it to Kan Rock theyll fix us up right. Now I see why my husband chooses to take all our vehicles there. Fantastic service. Thank you!

An
Review №12

Excellent. Super prompt service

Jo
Review №13

From Wi got a flat on the way home. Stopped in and they got us right in. Very friendly, had us back on the road in no time. Great service!

Mj
Review №14

Took care of my friends car that had a bad battery from a previous repair.

Ma
Review №15

I have been going to kanrock for over 10 years now, their service and dedication to costomer satisfaction is 2nd to none. Great price and quality work, I will be a costomer for a very long time to come!

Si
Review №16

I always get my oil changes here. I dont trust many mechanics but these guys arent so bad and can usually give you a lower price.

Ad
Review №17

Great service and prices

Be
Review №18

Got a full tune up done last year and have had my check engine light come on over and over for a cylinder 2 misfire. Took it back and they said they just had to swap out a spark plug and it was under warranty. I left and the check engine light came right back on. Says cylinder 2 misfire. So I took it to the dealership and apparently the aftermarket parts they used for my tune up at Monroes were garbage and not oem certified for my jeep and they also had 2 different kinds of spark plugs put in at monroe. So I had to pay for a full tune up at the dealership and what do ya know, the problem is fixed. Id very much like to get my money back from monroes but Im so disappointed I dont even want to go up there and look at those workers faces

Ma
Review №19

Very helpful & had what I need. Service great.

ji
Review №20

I have always had great service at Kan Rock.Today went in because I got a huge nail in my tire. .They took the tire off my car, removed it from the rim and found the nail did not go all the way through. They put it back on the rim, and did not charge me a single penny. . I would have gladly paid them for their time and effort.Thanks to Kan Rock and their great team for always taking good care of me and my tires!

sh
Review №21

Thanks for canceling my appointment! Got a Better deal at Belle Tire! You lost a customer! Rude customer service, stay clear of this place! Belle Tire is very professional!!

Ar
Review №22

The staff was amazing and I felt like I was in great hands! I couldnt be more satisfied. The manger was informative and genuine. Was told they wouldnt get to it until a certain time and got me done way sooner. I wont go anywhere else.

Ke
Review №23

Highly recommend this store. The people who work here go out of their way to give you the best possible service with great prices. All of my experience with this store have been very positive.

Ch
Review №24

Drove in with a flat tire and frazzled nerves as I was on my way to the hospital in Flint. The tech, Jason, had it fixed and I was on my way in 20 minutes! I have been going to this center for 10 years and am always happy with their professionalism and courtesy. They treat their customers well! Hats off to manager Jim as well.

De
Review №25

Was in and out within 30 minutes for a tire replacement

Mi
Review №26

I bought four new tires that they recommend for me with the preferences that I wanted. They informed me that the tires I was buying were better then the ones I first wanted, so I purchased the ones they recommended. The ones they recommend me were even cheaper then the ones I wanted! No trying to sell you up here or price gouging! Unfortunately they didnt work out because of the tread pattern on the tires matched with the grooves in the expressway causing the car to feel like it was getting blown around. I called Anthony back at Kan Rock and he told me to come in and pick something else out and either get a refund or pay the difference if the tires cost more. I did return and they took care of everything. This place rocks! No pun intended...Kan Rock...lol!

Ca
Review №27

I love Kan Rock. I have been bringing my vehicles to the guys here for years and have never had a bad experience. Anthony is the best, I always deal with him when I come in and he makes sure everything goes as smooth as possible, whenever I call for something he gets me in the same day and always greets me with a smile. His customer service is a huge part of the reason I come back as he genuinely cares that your concerns are addressed and you are happy when you leave. Great manager, great place.

ki
Review №28

I went there for an emergency tire repair. They were busy but got me in with a relatively short wait. Thank you so much, since I had an event to get to which was quite a distance away.

Ca
Review №29

This is a great store good place for service. Tony is a very friendly and helpful. Was sad to hear one of there techs was from another store would like to see him back at this store. He was a fast worker and take time to talk to the coustmer and lets them know what is wrong. Please bring him back.

Ni
Review №30

Awesome experience here and it’s Sunday the Assitant manager chase and the tech Garrett are awesome life savers they are both real helpful and friendly awesome place thank you guys for your help and your experience I will definitely be coming back

ha
Review №31

I took my car in to get the brakes checked since they were squeaking. Everyone was super friendly and very helpful to someone like me who doesn’t know a thing about cars. I truly appreciated the care they provided and will definitely return!

Pa
Review №32

Friendly and got the job done fast

Li
Review №33

Never had a problem with their service, I go there for all mechanical issues with my car . They have been very good to me.

AM
Review №34

Ran over a careless drivers heavy duty mud flap on the way home from work and punctured 2 tires. Pressure light came on so I stopped at Kan rock. Jim was fantastic. Service was quick. Recommended.

Am
Review №35

Excellent customer service! They dropped me and my son off at Applebees while our car was being repaired and offered to pick us up! They do great work and in a timely matter! Definitely my new favorite repair center!

Lo
Review №36

Went in for a new tire I purchased online on their site. Got their and guess what? No tire their out if it. BUT the staff quickly found another that was actually better than the one I bought online through them and at a $100.00 cheaper.Would go back anytime and recommend this place hands down.

ka
Review №37

Tony and his staff are the best I wouldnt go any where else and would recommend this place to everyone. You cant beat the prices. I have bought tires and had oil changes and tire rotations done on all my vehicles. Thank you Kan - Rock guys you are all awesome

Mi
Review №38

Slow for being the only place open... was in and out in 30min getting a tire repaired

Ma
Review №39

Very nice, friendly, experienced, knowledgeable. Also finished in a timely manner. They helped me get in and out, with a reasonable sale. Yes I would recommend them.

Lo
Review №40

Great service. Took my Nissan Frontier in for an oil change. I was in and out in 25 minutes. Even with a difficult filter placement. Pennzoil had previously refused to even do my oil change because of the placement.

Ja
Review №41

I have been to Kan Rock for tires and alignments many times with numerous vehicles. The front office techs are generally courteous and reasonable in their assessments. I recommend arriving early since they operate on a first in, first out basis and Saturday mornings are especially busy.They have excellent alignment prices and do a thorough alignment. Tire prices are very reasonable as well. They also stand behind thee work and honor their guarantees with no hassle.

Ni
Review №42

Awesome shop . Appreciate the honesty .

Ma
Review №43

I bought tires from somewhere else and had them put on here. They were very fast and helpful. They inspected my car for free and told me everything I needed to get fixed and what was most important to do first. Getting my tires changed was estimated to take about an hour but it only took half an hour for all four tires! I will be coming back to get the rest of my repairs done as soon as I can! Great place, highly recommend. Probably the best and most reasonably priced place in Lapeer!

Jo
Review №44

Had to get my tires changed for the first time on my own. Had every option clearly explained to me with price breakdowns. As a young woman, it was excellent to have an explanation that didnt feel condescending and was so clearly explained. Pretty fast service as well! This will definitely be my go-to place for awhile.

Me
Review №45

Anthony and Craig definitely make sure everything runs smooth during your vehicles service work, they both are very hard working, helpful and treat you like Family. I have never had an issue and have recommended Kan Rock Tire too many friends and family! Even a stranger here and there!

Ro
Review №46

I have been a customer for many years and they always take good care of you. They’ve recommended what tire I should buy, and when I had a slow leak in my tire they fixed it for free!

Jo
Review №47

I brought my daughters car in for a flat tire, I had road hazard insurance. They got right on it, fixed tire, no charge. I have purchased many sets of tires from Kanrock and have had good experiences with them. They are fast, fair and do good work.

Za
Review №48

Quick and easy. No complaints, they dont try to upsell you. Get the job done and gets you out. Awesome.

Ma
Review №49

I highly recommend kanrock tire in lapeer to everyone I know. Staff is honest and very helpful. They dont pressure you into buying things you dont need. They get the job done right . All pros. Today Jim waited on me and was very helpful in what I needed and what can wait. 5 stars always

ba
Review №50

They have been keeping my vehicles running for several years. Very trustworthy. I really like the tires I have purchased from them. Very friendly and easy to work with staff

Mi
Review №51

Wish i could do no star. These guys put the wrong control arm and upper ball joint on my truck which in turn has caused my whole front end to be redone. Not to mention about a month ago had an oil change and they check off everything on the list as good. When my lower ball joints were about to fall out, they put the wrong control arm on my truck. They didnt check my truck like the list said and allowed me to drive. Lucky nothing happened to my son, pregnant girlfriend with twins or I. I will be contacting a lawyer and filing a law suit.

Am
Review №52

Great friendly service! Valve stem broke on my Jeep and I called around to several places including Walmart. Everywhere else was rude and gave ridiculous wait times for repair even though we pulled the tire off already. They got us in and out in a snap, very reasonably priced. Highly recommend, and will definitely return!

Kr
Review №53

Theyve been good about checking my moms van & fair prices too.

Da
Review №54

These guys were awesome. I spent two hours trying to remount a tiller tire with no luck. I called they said bring it up. The fixed it on the spot in about two minutes. Thanks Kan Rock crew.

Re
Review №55

Fast friendly service. This will be your final stop when looking for a new mechanic. Make it your first. You wont be sorry. See Don manager or David assistant manager.

gl
Review №56

These guys are great

Ke
Review №57

I went to Kan Rock to see if my van needed an alignment. They tested it for me at no charge. As it turns out, it didnt need an alignment, and they respectfully let me know that no service was needed. The associates that helped me (the guy at the front desk and the mechanic) both were helpful and answered my questions.

La
Review №58

Kan Rock offered the best price for getting some tires mounted. Friendly and fast.

Jo
Review №59

Fast reliable and knowledgeable staff .I went in with my truck having a random vibration. Realized I needed new tires tie rods and a wheel bearing that was bad. I had my doubts of what was wrong but the technician that looked at it was more than willing to show me. Thanks you guys.

Br
Review №60

I have used this shop MANY time and they have always done a GOOD job !!!

pr
Review №61

Best service around for tires. Great staff, incredibly friendly. Had us in and out very quickly, on a sunday too.

Ma
Review №62

I was totally pleased with the installation of my 4 new tires a month ago ..so yesterday had a new set of brakes installed- again efficient caring & very professional..TY..Anthony & CrewSo love to be able to receive service locally....

Mi
Review №63

I cannot express how terrible my experience has been with this place. Put wrong upper control arm on one side of my truck. That inturn caused a whole front end replacement. They showed no intrwst in making this right. Even got a oil change from them and they marked everything as good no repair needed when my lower ball joints were about to fall out . More then likely they knew they messed up and didnt want to have to tell me. I have started to pursue legal action. Never again will my family or friends go here for anything.

Kr
Review №64

Very nice! Prices are good!

Lo
Review №65

Love these guys. Reasonable, fast, friendly

Ju
Review №66

Quick and reliable. They got me in when they said they would and did the job well and in a timely fashion. Will definatly be a return customer.

Ma
Review №67

Very dependable, priced fair and they have always gone out of there way to take care of our needs. They have our business.

Ro
Review №68

Very nice guys went over and above to help me!

Wi
Review №69

Took a cargo trailer in for new tires. Asked that the center caps be replaced and gave them the new ones. Neither one was replaced and one was now missing. They also replaced two lug nuts that were in they before with two bolts of the same size. My fiancee had her SUV in for new tires and they forgot to put a lugnut on her vehicle. Had to order her a new one while she drive around with one missing lugnut that they had list and not put on.

Ch
Review №70

Great service and really nice staff. They do a great job everytime I bring it there.

RC
Review №71

Reasonably priced, and they stand behind their work. When I had an issue with a brake caliper that was installed a few months earlier, they looked into it, replaced the caliper, pad and rotor, no charge. I have purchased many tires over the years, and the occasional nail hole is repaired free of charge. They treat customers well, and manager Anthony always works to make things right. Thanks.

Ri
Review №72

Very good place for tires, was there this afternoon . They are good honest people and will give 110 % into making the customers feel confident. Thank you

La
Review №73

They do good work, a little pricey. Always tell you one price then its always more. Evertime Ive had work done they always call saying more is wrong, sometimes that is the case but not always. I had enough when I called and needed car looked at and was told they would pull it in and look at it as soon as we got there. That wasnt the case. Was told we would have to leave it cuz they were busy. 4 empty bays and 5 guys standing around talking, and the guy was kind of rude. So they lost $650, Wich is what it cost elsewhere for work the car needed, just by not taking a few moments to look at it when clearly they had the time and man power to do so.

Jo
Review №74

Talk to jason he was very helpful in what i needed done.. I was happy with my purchase.. Never been to monro auto service and got great service Thank u jason

Tr
Review №75

Sa awesome fast service, favorable prices, great selection

Te
Review №76

Tony and his team did a magnificent job with my car and the prices are reasonable too. Will be back! ✌🏽

Ch
Review №77

Called earlier in the day asking about having tires mounted and balanced on my vehicle. Was told to go ahead and drop the vehicle off and it would be done today. After I wasted my time driving out here, and setting up a ride from here and back out I was told I needed an appointment. Very disappointed in the poor management and communication skills of the supposed manager Anthony.

Da
Review №78

Place was really good got everything I wanted

Ap
Review №79

They are fast and friendly they make sure that you know and explain whats going on with your vehicle.

Th
Review №80

Always best price matching and quality service. Anthony is professional and honest.

Er
Review №81

Showed up for a tire. They were just bout closed. Stayed open and helped me out. Great service 👍

Ma
Review №82

Even though it was packed they moved fast,. Did not have the tires I wanted but game me a good price on upgraded ones.

wa
Review №83

These guys were awesome...I was in a bad spot and they helped me out with my tire repair...I recomend them to anyone that needs great service.

Ed
Review №84

Simply oil change and tire repair cost 60 plus dollars. Was supposed to be a regular oil change but done a synthetic oil change. Scam

Ma
Review №85

They treated me the way I treated them. Randy is exceptional.

Qu
Review №86

Small business. Nice people. The receipt system is a bit strange. But they can fix unusual tires, such as a wheel barrel tire.

Sh
Review №87

Very fast and reasonable. Thank you

El
Review №88

Great prices and great people. We always come here and never have a problem.

Mi
Review №89

Went for interview great people in the shop and at front desk very easy going and very laid back and great understanding.

Ch
Review №90

Have had very positive experiences with kanrock. They have done good work on our vehicles.

Gr
Review №91

3 hrs before they close. They dont have time to do a simple repair. I brought the tire in already removed from the vehicle and they turned me away. 3 open bays.

Ke
Review №92

I have been a long time customer with Kanrock of Lapeer. Anthony and his staff of technicians have always maintained excellent quality and attitude on all of my vehicles. I have bought several sets of tires for my trucks and trailers, as well as routine oil changes and tire rotations. I have never had any major issues, and any small issues were immediately resolved. I find them to be extremely helpful and make for an overall excellent experience. Kanrock of Lapeer is the only place I trust to work on my truck and our family vehicle for my two small daughters. This is a place you can trust and know that your money is being well spent.

Ch
Review №93

Expensive! They counter guy was rude! Went to Walmart, way cheaper. Kan Rock screwed me over on tire pressure sensors too. Walmart is $70 cheaper for sensors.

Ti
Review №94

Great service 👍 reasonably priced wait time not to bad

ca
Review №95

I will never take another auto there again! I just had my brakes done, and needed to have a new wheel bearing put on I had the new part. Told me it would be less then two hundred, called me after I left told me that I needed over $700 for brakes and they would not do the wheel bearing without doing the brakes. They suck a big one.

Ja
Review №96

Great service! Knowlegable and friendly counter people. Repairs done when Jim stated they would be done. Would definately recommend this store to everyone!!

Te
Review №97

I fell that the customer service was very poor i have never been so disrespected in a automotive place ever ...they did not do there job professionally.....

Yu
Review №98

Got my tires changed yesterday and was wondering why it was wobbling and when i got home and found out my lug nuts were not tightened wow horrible place!!!! So glad me and my son are safe and tht they did not fall off!!!

Be
Review №99

I have always had great service and honest feedback from the staff here.

Jo
Review №100

Service performed: Front end alignment, May 2016Pros:The workers were friendly.Price was good.Cons:Steering wheel was about 10 degrees crooked after alignment.Service took about twice as long as I was told - 3 hours instead of 1-1/2 hours.

Information
33 Photos
100 Comments
4.2 Rating
  • Address:1386 Imlay City Rd, Lapeer, MI 48446, United States
  • Site:http://kanrocktire.com/local/home/mi/lapeer/1386-imlay-city-rd.html
  • Phone:+1 810-226-9520
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:9:30AM–4PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Credit cards:Yes
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