Loved the customer service, great place, clean and helpful.

Always helpful and great staff to work with. Highly recommend them

Saved over $130 on a couple batteries, and got a bucket. Nothing like saving a ton of money.

I buy most of my parts here. The staff is knowledgeable, friendly and quick to help.

Small store, but helpful staff.

Helpful, knowledgeable staff. If you want the best for your gas powered engine. Shop here. Tool loan as well.

These guys had the motorcycle battery i needed when no one else did.

Not the friendliest group of people. They never have the parts I need. Idk why I keep trying.

I please tell where their shop was cleaned and everything

Paul helped me out this morning with a battery issue. Highly recommend. Thanks

Great customer service and support. I highly recommend them!

Super helpful and friendly staff - Ishla is amazing - so helpful and full of different ideas and options. Thank you for helping my daughter!

Good parts just a little more expensive.

This morning my Explorer battery was dead. I had four kids who had to get places and an elementary school event to get to.I had to use a charger to start it and didnt want to turn it off until I knew I could get a battery installed. I had gone to two places who couldnt install it for me when I called Napa. Michael tested my battery and installed a new one for me. He rescued my morning when I really needed help and even helped me save some money. Thank you!

The customer service reps always know were the product is I need.

Best service around. Its worth the drive.

This is my go to place for parts. Staff is very knowledgeable and friendly. Price is mid range but with sales sometimes they beat the competition. I have never had a problem finding a part here or finding someone to coach me through what I am about to install.

We love this small auto parts store. Good and helpful people work here!

Had what I needed. Very. Friendly and helpful.

Store owner/manager is rude and impatient with customers and staff. I ordered some tubing online as well as some other parts. When I never received a confirmation the parts were ready for pickup I called the store. I was trying to avoid visiting the store unless the parts were there, Covid 19 social distancing.Two of my orders were placed a week ago and I never got a response. When I called, the store didnt know how to look up the order numbers so I had to provide part numbers so the staff could verify they had the parts in their store. The staff said they were short on the quantity on the orders I placed a week ago. I said its ok can I purchase what you do have? They said yes.When i stopped at the store to pick up the custom length tubing and my other online orders the staff said I had to order the 25 roll of tubing even though their website says it is sold by the foot. The staff looked confused and was hesitant to cut the roll. I politely said I ordered it online and it says the tubing is sold per foot. If its I problem I can purchase it elsewhere. The owner/manager who was not helping with this order or was involved, jumped in the middle of the conversation and angrily said, I never said I couldnt cut it! Its not refundable.I kept getting looks from the owner/manager while his staff unrolled the length I needed and then began to cut the tubing with a hacksaw.I thanked the staff and apologized for the trouble, its not their fault. The store owner/manager is not a people person and lacks social skills necessary for customer service.Im a person who purchases a lot of auto parts often and always has a project going on. I restore older cars as well as work on my own vehicles. I speak with a lot of people at car shows and such. I definitely wont recommend this particular store to those I meet and wont hesitate to share my experience to help people avoid an experience like I had.Ive been a fan of Napa auto parts but will no longer support the Layton Ut store. It would be much easier to purchase from Amazon, OReilly, AutoZone, Rock Auto parts, 1A auto parts, or several other parts stores that are professional and helpful. I was trying to support my local economy and my local Napa.In the future this store will no longer receive my business.This is not the first time I have had difficulty with this store. Ive been patient and understanding in the past but this is the last time. The Clearfield store and the SLC store on 1300 south are much better.Buyer beware of this store owner/manager

I stopped here today to pick up brake pads and rotors and Damon went out of his way to help me with my purchase. I will always come back to this location due to the excellent service. Thanks Damon, youre awesome!

Kim in the boys are great as long as napas culture doesnt take over

Everyone here is highly professional and very friendly. Ive always been greeted and directed to products I need.

Great service, employees are very helpful. Not rude like other parts places that act like you are putting them out. Dom carried my batteries out to my car. Thank you.

This is an old school auto parts store. The staff is knowledgeable and helpful. If youre looking for the modern super happy smiles all the time customer service, this might not be for you. If youre looking for a place where the employees know what they are selling and can always find what you need youve come to the right place.

Very knowledgeable and helpful...😃😃😃😃

Tried calling for over a half hour, finally decided to go to the store only to see the employees walking out of the store right after they closed. I guess all the employees are deaf and have no hands because they can’t pick up a phone.

Helpful and friendly. I broke down while in town from Boise and they listened to my sob story and gave me advice. Thanks for helping me!

Nice new store! People that work here are smart and helpful. It is the nicest NAPA I have ever been in.

10xs better than auto zone.

Did not have what I needed. They are great for other parts hard to find.

We had our 2006 Ford Freestyle fuel pump replaced at Walts Service. They purchased the fuel pump from NAPA in Kaysville. The fuel pump was defective and after much frustration we took the car to the Ford Dealer who found the defective fuel pump and replaced it. That fixed the problem. Even though the defective pump was still under warranty NAPA will only provide a replacement and not refund the cost of the fuel pump. This was very frustrating . If NAPA had integrity and provided good customer service they would refund the cost of the pump

They had what I needed in new or rebuilt and found me a discount that saved me 25 percent. They were knowledge about alternators. Will use them in the future.

Very knowledgeable and friendly. Able to find the parts you need.

I had a good, quick transaction with people who knew how to find the parts I needed.Aside from pushing their own branded products (which is understandable from a business perspective) it was good.

Had what I needed and helped me put it together

Awesome service!

Great place to buy all your auto parts.

What a HORRIBLE experience!! The manager was extremely rude and wouldnt answer my questions at all. The one question he did answer was full of sarcasm and rudeness. I hope they go out of business.

Love this store!! Best Auto Parts store in the area!!

I started coming to this store when it was still Allco Auto Parts. Kim is always very helpful and knowledgeable-If he stops workng there, theyll lose a lot of my business!! I just wish NAPAs website was easier to use... I very seldom find what I need on it--if the store is open, I call them, if not, I go to OReillys or Auto Zone.

Was pretty dissapointed with the customer service or lack of it. Planning on sticking to autozone or orielly....

I always go here for all of my vehicles, dont play the run around games with the other auto parts stores. Napa always has what I need when I need it.

Love the remodel store has almost doubled on entry

Great experience and super helpful staff.

Great parts at great prices!

Great staff and know there stuff.

I would rather irder my parts online than ever pay these prices.

Very helpful in the clear field store

Pretty helpful guys down here

Kim is a great service representative.

Have not had correct part on both visits.

Very knowledgeable bunch of people

They knew what part I needed!

Friendly, knowledgeable staff.

Helpful staff, great store

Great, helpful, staff!

Great service.

Helpful and freindly

Do you still griding flywheel s?

Good people

Good in and out

Good

There is everything for the vehicle