The gentleman at mattress Firm in Murray were wonderful to deal with. Josh took the time with me needed to select the perfect bed. I definitely recommend Mattress Firm for all your bedding needs. A+++ In kindness and knowledge. Didn’t feel any pressure.
We had such a great time with Riki at the Layton store! She helped us out so much in getting all of the things that we need at a great price! Such an awesome help, very knowledgeable, friendly and helped us get the perfect bed setup! Awesome! Awesome!
Brandon was incredibly helpful finding my husband and I a mattress. We didnt feel pushed to buy anything, he just gave us the facts about the one we were interested in. Told us to try it out, kick our feet up and gave us time to consider. Brandon then did his best to find us the best deal and match what we found online. It was a great experience and I cant wait to get our new bed.
Great customer service! I am very happy with my purchase.
Mattress shopping is awful no matter where you go so I’ll try to remove that part of the equation from my review. Mattress firm did its best to beat a price quote we got from another local furniture store. I appreciate that and bought from them. Their sleep guarantee policy isn’t great because it’s riddled with fees. We returned the mattress we purchased because we think they mislabeled the mattress and gave us the wrong firmness. Overall it was a decent experience with them except for the high pressure sales stuff.
Gabe was extremely friendly. Very helpful. Not at all pushy. I would have no problem ever referring Mattress Firm to anyone.
We worked with Megan and it honestly was so quick, easy, and painless. Salespeople can sometimes be a pain but not her. She was just downright pleasant and wonderful to work with. She asked the right questions and showed us multiple options in our budget as well as just let us look around. She took the time to discuss the options and the fine print of our purchase thoroughly. Its been a couple days since this purchase but I still cant get over how easy that was and how relieved I am to have gotten a new mattress in our budget so easily.
Marlana was awesome at Mattress Firm. I purchased 4 mattresses for two sets of bunk beds. Her no-nonsense approach quickly gave me the best price in town and got me happily me on my way and my kids to better sleep! Highly recommend!
After dealing with my old mattress for too many years, we wanted to get some new ones during the sales times. Didnt have a lot of ideas of what I wanted, but was helped a lot by Marlana. She had extensive knowledge of mattress science. Very helpful and friendly, and I found something worth getting. She gave my mom and I great deals and was a good conversationalist. We made good choices.
Gabe seriously went ABOVE AND BEYOND when I accidentally ordered the wrong size of mattress. He was extremely efficient in taking care of the problem and not making me feel bad for getting the measurements mixed up. 5 out of 5 stars would recommend!!
It’s the only place to buy a bed! Joshua Tynes in the Layton store was great to work with! Knew his stuff, not pushy etc. The delivery team was right on time. They were fast, efficient and friendly. Was great!
I went in here to get a mattress protector. Amberia was very helpful and friendly and got me a great deal on the protector. They have a great selection of beds. I highly recommend this place.
Marlana Wilson made our experience wonderful. In very little time she was able to help us zero in on the right mattress. We had been looking for several weeks and had done our homework, but were still confused. She didn’t hesitate to explain the differences. She was able to make some offers to us and showed us some options. We decided to buy from her because of her knowledge, helpfulness and kindness. Hopefully the mattress will be delivered on time to make it a true 5 star.
Dan was super helpful in helping us choose the right bed. He discussed different options regarding sleep styles and was able to get us hooked up with a great mattress for a good deal. Highly recommend Dan to help you if he’s in the store.
Brennan helped me out and made it a super quick process!
Was looking for new mattress after many years, July 4th sales seemed like the best time, went in and was helped by a lovely young lady Marlana. She was kind and very helpful. Saved us a bunch and finally have a decent bed for an okay price.
Dealt with Dan, a great guy to deal with and got exactly what I wanted, so glad I decided to go with Mattress Firm
Customer service was awesome. I received kind help during a difficult life transition time
I had a short deadline and couldnt wait for delivery. Roxanne did an amazing job finding everything I needed in-house.
Michelle was awesome! She helped us find a new mattress and was very friendly, informative, and eager to help. Thanks!
Joshua at Mattress Firm was thee best!! He made sure that I got the best deal and explain all of the return policy to make sure that I had the best Mattress to help me sleep better. That is his goal!!
They were very informative I am excited to sleep on a new mattress of good quality and to be able to raise the back up.Thank you
Marlana was excellent at helping us get the deal we were looking for. So no we have an amazing bed at a price that didn’t break the bank. Excellent service will definitely be recommending this store to my friends.
Placed a call to a local Mattress Firm and spoke with Will. I told him what I was looking for and my budget. He didnt try to upsell me on something beyond what I was looking for and ended up selling me a nice Mattress for approximately 50% off. Sale was smooth and fast, in and out of the store in 10 mins. Will carried the boxed Mattress out of the store and loaded into the bed of my truck, Excellent customer service!
Marlana helped us out and went above and beyond. Excellent service, speedy, and willing to give deals. Highly recommend.
Mattress shopping can be stressful. But, Michelle made it fun. I am amazed at her wealth of knowledge. We are excited. My favorite part was the low/ no pressure we felt even though she was commission. Dream shopping experience.
Marlana was extremely helpful! Helped make a fast, affordable decision. In and out.
The reps were great and helpful about explain the benefits of each mattress. Also, they were pretty transparent about their prices and discounts. Felt that they had the customers best interest in mind.
Looking at mattresses and went to a few stores. By far this was the best place. Angelica greeted us right away and figured out what we needed in a mattress. She was extremely knowledgeable and able to narrow our bed choices to the right bed. This bed was for my daughter and Angelica communicated directly with my daughter to help. Also Bowen was there and he was extremely nice too. Exceeded my expectations so I thought I will write a longer review than normal. Highly recommend.
Ask for Ken! Fantastic service. Wasn’t pushy or only selling me on the highest products. Really listened to what I was wanting and told me the truth! Also worked with me on the pricing. I will continue to shop at this location.
Marlana at the Layton north store was so helpful! She was totally on our side and did everything she could to give us exactly what we wanted at a price we could afford! We would definitely recommend her to anyone!
Great prices. Great customer service from Marlana.
Best customer service!! DAN was the biggest help and so patient! Truly cared about helping us find the perfect mattress!! Thanks DAN!!
William Hindson, was the person who helped my husband and I, with purchasing a bed and the work he did for us, going above and beyond. Cant thank this man enough for making this purchase comfortable for us, like not getting our hopes up and not delivering on what he said. Thank you again, definitely recommend him.
Megan did a wonderful job for us and was very open to negotiations on price. They need to make a profit, but not a 58% profit. I ended up with the Purple 2 Hybrid and they are delivering it 2 days from the time I purchased it. Thanks Megan!
Got the best mattress, Im a side sleeper and Kai was very knowledgeable about how to help me with that, not only with beds but suggested some pillows too, super sweet gal, nice place, helped me know about the good deals going on too.
Ask for Kenny. He was very helpful, no pressure and he definitely went above and beyond to help me and the wife find exactly what we needed. Many thanks to you sir!
Ken was a great help and showed us a lot of different value mattresses until we found the right one.
Great experience, and we were actually able to save by coming here. We went with the purple 3 and so far we are soooo happy!
Very good experience with mattress firm in Layton Utah. Mariana Wilson was very helpful and professional. Definitely recommend this place.
Marlana was awesome to work with. She was able to answer my questions quickly and I really felt like she was working to help me get what I wanted for the best deal. I went to at least 4 other retailers and kept coming back to Mattress Firm. I have already recommended Mattress Firm to my family and will be sure to reach out to Marlana when I am looking for another mattress.
Showroom was clean and organized. Shae, the salesperson, was knowledgeable and friendly. Prices were comparable to other mattress stores. Because I’ve been there before and had a good idea what I wanted, I was in and out in 20 minutes near closing time. I wish delivery/haul away of my old mattress was cheaper, but that’s the only thing that made this review not 5 stars.
Marlana a was the perfect saleswoman, knowledge, friendly and listened to what we said. Thanks Marlana for helping us with our needs.
Megan was very knowledgeable and helpful! Made the process super simple. Found my daughter a nice mattress at a reasonable price.
Service was great and we feel we got a great deal
Love this place! very friendly, good quality stuff, and fair prices.
Went looking for a Split Queen Box Spring. Great customer service and Great Deal.
The sales staff were very helpful and courteous.
Worked with Angelica and she was very kind and helpful. She was able to give me some discounts to help me stay close to my budget to get what I wanted. She was quick and efficient.
Kenny was super patient and made sure to answer all of my questions.
Friendly and honest people. Not high pressure sales like other big stores.
Sales person was very helpful helping me choosing the mattress that was a perfect fit for me.
The employee was super friendly and helpful.
The sales person Shia was extremely helpful and knowledgeable. She helped us find the perfect mattress for our 5th wheel!!
Marlana was such a pleasure to work with. I tried several different beds, and she gave the pros and cons on each one with regard to my needs. I did not feel rushed or pressured, and I got a good deal, plus next day delivery.
Wow!!! Tyler, Mora, and Heather were the best employees I’ve ever worked with. They went out of their way to help me get the mattress we wanted. They all were very professional and searched until they found the perfect mattress! I will be referring all three of them for going outta their way to help us! Thank you so much for all you help! Best time ever!
I had an awesome experience at this store. I haven’t ever purchased a mattress for myself, all of my mattresses have been given to me or bought for me. So I had a lot of questions throughout the process. Alyssa answered every question. I would recommend anyone looking for a mattress to go to mattress firm! Thank you!
We had a really good experience with this location. The store manager really helped us out to find what we were looking for and gave us a really great deal!!! Much cheaper than RC Willey and great quality. Thank you Mattress Firm of Layton!!!
Bowen was exceptional in the purchase of my mattress, seemed to know exactly the mattress I needed set it up checked to see if he had one in the stock room.
My wife and I, came in awhile ago and had a very bad experience. We came back and David was here this time, and totally made up for the first time. He asked questions that the last person never asked us and helped us find a new mattress. He took his time with us and helped us pick out a better mattress than what we was originally going to get. David went out of his way to make sure we got the right bed and we left happy. You guys need more people like David that care about the customers and not their cellphone. We also dealt with Alex and the Layton store and he was amazing as well. Thank you David and Alex for making our experience worth it and coming back.
We bought a purple 3 from this location and is AMAZING!! Alyssa Stewart helped us, and she was extremely knowledgeable about all the products and brands and knew exactly what kind of bed I needed.She was also able to get me such a screaming deal on the bed, plus price matched my adjustable frame from amazon. Such an amazing experience and would recommend! We just came back today to buy another mattress for my son, and the 2nd interaction and pricing was just as good as the first!Alyssa truly made the experience for us most pleasant and her customer service is A+++ which is so important to me!They also offer in store financing that was very easy to apply for and get set up.
Extremely happy with the level of service I received at the North Layton Mattress Firm. As we were checking out, the manager Tyler informed us if they have any sales within 2 months of our purchase, they would happily match the new sales price. Sure enough, a week after our purchase, there was a sale that dropped the price of our mattress by $400. We brought in the ad, and they graciously matched the new price, no questions asked. We are very happy we went with Mattress Firm, their service cant be beat!
Michelle is awesome honest and no pressure
Michelle was a pleasure to work with. She explained the different type of mattresses with detail and took her time.
We havent shopped for a bed in 11 years, so we went in not knowing at all what we wanted. The staff was so friendly and helpful! Nate had all the right questions and was able to direct us to the right bed rather quickly. We would definitely recommend this store to friends!
Michelle at the Layton, Utah store was our sales person and she was very knowledgeable, kind, friendly and helpful.
I was in the market for a new mattress and checked out the Mattress Firm store in Layton, Utah. My first impression was how clean the store looked and smelled great! Our salesperson, Ryan, greeted us promptly. I told Ryan what I was looking for and what the competitors price was and he immediately went to work. He was able to match the price and when I later found that I needed a different size mattress, he made the adjustments over the phone and ensured the warehouse had the right size waiting for me. Overall, a great experience. I will be shopping at this store in the future and would recommend it to anyone.
This transaction was from LAST YEAR. OLIVER THOMPSON is not an honest sales person. We went here because it was convenient and close to our home. Everything would have been fine however we were lied to about the financing options. I got off the phone with Synchrony Bank, we were not given then financing (24 months) we were told and instead we were given 12 months. I had no idea since I placed our account on auto-pay. Synchrony (financer that Mattress Firms credit card is through) is investigating now. Hopefully we have a good resolution and its taken care. Buyer beware. Do not let them hustle you out of the store, read the fine print before signing. I know we should have done this prior to but he rushed us out and we were in a hurry as it was. Never assume... is the lesson I suppose. The interest we have paid now is equivalent to half of the original purchase price. Which is absolutely ridiculous and not okay.
Marlana was a dream to work with. We are so happy with our mattress.
Marlana was the best!
Great store! We bought a mattress, but unfortunately it wasnt perfect. We were able to exchange it easily and get the right one! What a great experience. Make sure to ask for Nathan, hell take awesome care of you!
Great pricing and awesome beds. Had David Miller walk us through everything and purchased a Stearns and Foster matress. Highly recommend.
Our bed wasnt delivered because a pillow was on backorder but we werent told that would happen...after a good deal of coordinating and venting frustration, Kenneth Hammon set the delivery up and threw in a pillow for all of the hassle. He provided really awesome customer service!! Hoping we love the bed too!
My husband and I went shopping for a new bed at Mattress Firm. Nathan was so helpful. He was able to answer all of our questions. He even stay after the store hours to help get the right mattress. Not to say we were able to get great financing. I will definitely recommend him and Mattress Firm.
Have now purchased mattresses on 3 separate occasions. Feel like we get fantastic service, and information to make a well informed decision. Never feel like were being pushed into looking at the most expensive items. Also have great warranty and efficient and professionaldwlivery crew!
Ken was awesome!
My girlfriend and I got the bed we wanted with super low financing. Nathan was our guy and man was he Our Guy. Felt super comfortable (No Pun), never pressured, better than expected. And I might add we walked in pretty much just before closing and had a great experience. Talk to Nate, you want him as Your Guy!!!
Came in looking for a twin mattress for my daughter. The store manager, Tyler, was great and very knowledgeable. Would highly recommend you check these guys out first
I stopped in to exchange my mattress and Nathan was totally awesome! He exchanged my mattress and showed me how to lower the legs on the frame. Super easy! Super pleased! Can not recommend enough.
Share your review now!★★★★★ Rocking awesome!Ryan gave us a great price on the bed we wanted! Ryan never made us feel pressured or uncomfortable. Being able to walk out of the door knowing that we were treated with respect is all the peace of mind I needed to not feel swindled. I highly recommend going to see Ryan. He was great and worked effectively to get my approval. Thanks Ryan, good job!
Bridget Jones was the absolute best! I would recommend this to anyone looking to buy a bed. She went out of her way to help us! Very good experience
Very friendly and informative staff. Great location with best prices around. Staff member even helped me properly secure the purchase in my vehicle.
The worker was very informative of the types of mattresses that work best for how you sleep. It’s a very friendly environment and has a wide selection of great mattresses!
Ryan was GREAT!!! I have been shopping for a mattress with adjustable base for a few months now, every where else was high pressure but it now this deal wont last. Ryan took the time to find out what I liked then help me decide what was in my budget. I could not be happier or more excited to sleep in my new adjustable bed!!! Thanks Ryan!
Great pillows and affordable mattresses.Saved a lot of time just coming here. Tyler made the process very painless .
My wife and I went in on presidents day and worked with the Store Manager Doug. He was super nice and was a wealth of knowledge. He told us the difference between the mattress we were looking at and helped us find the one that best suit or needs. We were originally looking at getting a sleep number bed but they just werent as comfortable we felt. He was passionate about the Tempurpedic beds and it showed. We have had the best nights sleep ever. I would highly recommend going to this location and working with Doug. Zero pressure, a truly enjoyable experience
Myke helped me with my purchase. Great help, knowledge and down to earth. I wasnt planning on purchasing a mattress then, but he helped me realize what I wanted with zero pressure. Great experience!
Jon was amazing at helping to make sure I had a bed in my home tonight. Thanks Jon!
Awesome customer service! Very helpful and informative. Mattress selection was perfect. Great company to shop from. Highly recommend them.
Buying made easy thank you! Well be back here again
Nathan was amazing and so helpful. He made everything so fast and easy. Would recommend him to anyone looking for a new mattress.
GET MYKE TO HELP YOU! He seriously did Everything he could to find the best bed for us. Suggesting cheaper beds because he believed in helping us. Great experience overall
Had another great experience yesterday at mattress firm. They always take such great care of us and make sure we leave with what we want. Ask for “groot”.... he will go above and beyond.
Tyler helped me pick the best power base frame that fit my budget and got me financed with ease, thank you Tyler!!
Very easy to work with and was able to get my matttess the next day! Highly recommend to anyone!! Austin was amazing and very knowledgeable.
Jon was very helpful. Great customer service.
Jordan was quite helpful in assisting us to find the best bed for me and my wife.Friendly and knowledgeable.
Eli helped us find the perfect mattress for an amazing price! I highly recommend stopping into the Antelope store and working with Eli!
Was a great experience and easy to do business with!
My wife and I had a great experience at this location. The salesman Kevin was very helpful and was able to help us stay within our budget without being pushy.