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Starbucks
2011 N Hill Field Rd, Layton, UT 84041, United States
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Starbucks
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ka
Review โ„–1

Always friendly staff and itโ€™s just nice to sit and drink something and snack while doing work or reading. Thank you ๐Ÿ˜Š to the lovey people working there. The hours are Great. I can eat my morning started early as I am already up early. Tough to find places in UT open this early .

Pa
Review โ„–2

I really enjoy this Starbucks location. Its always clean and ready to serve you. Service has always been wonderful and the coffee has been wonderful as well. Location wise it just stands out which is good for the area.Keep it up everyone!

Ki
Review โ„–3

We had such a great experience here yesterday. One person wanted coffee and the other 4 people in the car dont drink it, so when we pulled into Starbucks, we didnt begin to know what to order. The gentleman working the drive through (Alex!) was so sweet and patient with us while we asked for recommendations for non-coffee beverages. He was super knowledgeable about their menu and made some excellent suggestions!!

An
Review โ„–4

My vanilla frappuccino was so sweet & delicious:)

Li
Review โ„–5

Love the spirit in this place dedicated to service men and women. And the coffee and scone were perfect!

Be
Review โ„–6

ZERO customer service, literally pushed back at me when I told them my drink tasted wrong - the same drink Iโ€™ve been drinking for at least 10 years.Also parking is a joke, their customers block off the entire East entrance into the strip mall they are located in.

Be
Review โ„–7

Had the best experience, had a problem with a different Starbucks told them, they made it so easy and took such great care of me. Absolutely recommend. Staff was caring and wonderful. Thank you so much for being awesome

La
Review โ„–8

Yummy yummy. I am officially hooked on the espresso Frappuccino and the bacon ๐Ÿฅ“ and gruyere egg bites! The Frappuccino isnโ€™t too sweet and it is the perfect flavor of rich coffee for me. The egg bites are packed with protein and the perfect little meal when driving to work. Highly recommend!

Ta
Review โ„–9

Nice workers i love it got my order right

An
Review โ„–10

I have to say this is my downfall every single day for years.Even when the drive through is wrapped long and down blocking other restaurants its worth the wait. Be careful there have been times Ive witnessed people almost playing bumper cars if someone tried to get in front of them!! Yikes

br
Review โ„–11

Abby took my order and all I did was hear her and it put a smile on my face when I needed it the most. She was super energetic and seemed happy! Thanks for the great service especially at 8 p.m.

Ma
Review โ„–12

Every time I ask for light ice, they never seem to listen. Can you please explain how this is โ€œlightโ€ ice. If I wanted to pay $6 for ice, I would go to the grocery store.

Jo
Review โ„–13

The employees are nice. However, the location is always SO busy. I usually try to avoid using this Starbucks if I can.

Ro
Review โ„–14

I would drop a 5th star if the drive through was a little less hectic! However, the staff is excellent, patient and more than willing to set you up with the right go-juice for your day!.. just go inside if the line for the drive through is running 2 different directions (youll see what i mean if you stop by).

Ra
Review โ„–15

Aubrey was at the window and what a pure delight she was! Sometimes the interaction at the window can be too much but she was an absolute gem.

Bo
Review โ„–16

Patrick is a god send. I can always count on him to consistently make my drink perfect. His customer service is on point, I wish I could duplicate him at all your locations.

Ta
Review โ„–17

Asked For a Carmel chai frappuccino. Got caramel frappuccino. Not quite the same. Really didnt like it.

Ry
Review โ„–18

Tony was very kind and helpful. Great and fast customer service!

Je
Review โ„–19

Pulled through the drive-thru for a quick iced tea on a very hot day. Tasty, as always, but service was very slow for some reason.

Da
Review โ„–20

Friendly service. Drinks were delicious. Amazingly the restroom was clean.

ke
Review โ„–21

This place is terrible. I love Starbucks, I go there everyday. But instead of taking a 5 minute drive to the Layton store, I take a 20 minute route to Clinton. Literally, ANYWHERE ELSE! I would like to apologize to anyone who comes here, I would also like to warn you about their terrible customer service and their poor ability to make their sandwiches correctly. Earlier today, I ordered one that was FROZEN still! Can you believe that? I went in and was nice, asking for them to fix it. She glared at me and rudely interrupted my sentence to say, โ€œBuy a new one if you donโ€™t like it so much.โ€ I explained to her that the sandwich was cold, and she rolled her eyes and walked off. No one helped me after that, this place sucks!

Mr
Review โ„–22

Hate the long lines around 5. So I always go before or after the rush. Love love love their Iced Chi Latte. (Whole milk, 2 shots of vanilla, and whipped cream of course.) The app is a must have. Love earning my points to get rewards.

je
Review โ„–23

Fast service, great tasting drinks

Ch
Review โ„–24

We ordered 2 easy to make drinks and she repeated the order but both were still made wrong. We were here 2 years ago and apparently nothing has changed. I cannot believe starbucks hired such incompetant employees. Will not be returning to rhis location

Er
Review โ„–25

Great and amazing service but horrible dry old tasting coffee tho

Vi
Review โ„–26

They are always extremely helpful and nice at this store and most stores. My dog really loves his Puppuccinos (whipped cream)!

La
Review โ„–27

Do you still have this Starbucks drink I have never tried it

Ha
Review โ„–28

The service here was unacceptable. They were extremely rude & short with me at the window. My friends and I felt unwelcome & as if we did something wrong. In addition to this, when I received my sandwich cold and asked for it warm, they simply told me to buy a new one. Take the time to drive to the Clinton Starbucks!

No
Review โ„–29

Busy place but good stuff.

Ye
Review โ„–30

There were several people without masks and the employees did nothing. Absolutely ridiculous. DO NOT GO TO THIS STARBUCKS!

Li
Review โ„–31

I love starbucks. I actually dont like coffee very much but I always love their frappes and bakery goods.

Sa
Review โ„–32

Food is excellentโ—Service is really good. Homemade biscuits are huge.You get your moneys worth.

As
Review โ„–33

The cashier was very friendly. She offered me a good substitute from the bakery when the pumpkin cream cheese muffin was no longer available. She also offered a puppuccino the second she saw my dog. She complimented me by telling me how cute he was. She had my order ready within less than 4 minutes of me ordering it via the mobile app.I was at the Starbucks located in Layton Utah.

Ca
Review โ„–34

Very friendly staff. They had a crazy long and disorganized drive thru but the inside ordering was quick and easy.

As
Review โ„–35

Good quality, but the drive thru design is horrible. Partners are decently attentive. Not the best, but still drinks are made properly.

Br
Review โ„–36

Good Starbucks. Service was a little slow. Store was empty also. But service was friendly. Had all the normal Starbucks stuff.

Da
Review โ„–37

Good service, over priced products

am
Review โ„–38

Every time i come here, i am EXTREMELY disappointed. The amount of cold/frozen uncooked sandwiches Iโ€™ve received, and when I went and told them they didnโ€™t cook it, they told me to โ€œbuy a new one then.โ€ It is extremely disappointing the customer service these workers here have to. I work in the parking lot of this one, and literally drive to Clinton to get real customer service and correctly made sandwiches . I know some Starbucks employees at different locations, they hate this one too! They are ridiculous. But a new one??? For your mistake? No, Iโ€™ll leave a terrible Google review instead about the countless disappointing times Iโ€™ve gone (:. Take your business to a new Starbucks. The same thing happened to 6 people I know as well!!

Be
Review โ„–39

Decaf iced almond milk Mocha was delicious

Br
Review โ„–40

Gotta love the coffee

Sa
Review โ„–41

The workers inside are rude. If you have anxiety or disabilities of any kind donโ€™t go here.

Ha
Review โ„–42

I love this location but today when I went and got my dragon drink and breakfast sandwich my dragon drink was made with blackberrys? Typically if they are out of dragon fruit they tell me and let me change my order but now I have an odd tasting drink .

Ta
Review โ„–43

The iced coffees are so good.

Ma
Review โ„–44

This Starbucks is my favorite location!! The staff is so friendly and they always go above and beyond. :)

Ch
Review โ„–45

The line was long but went really fast! They also handed me my order in a mug to further minimize contact. They were also ALL wearing masks! So happy to see this.

be
Review โ„–46

Loved the service and the cake pop are always so yummy. Felt welcome.

yv
Review โ„–47

Great staff.

T
Review โ„–48

Fast, clean, and generally professional outpost of this business.

Ry
Review โ„–49

G A R B A G E location. On a corner of a very busy street...the drive thru backs up and jams the entire parking lot. Absolute joke. Also Starbucks is the most liberal company in the world. #TRUMP2020

Br
Review โ„–50

Edit:. This place never ceases to amaze me with how bad a Starbucks can actually get. Its always crawling with flies, and most of the employees are just bad. I dont know if they ate busy, or if they just dont care.

Ka
Review โ„–51

They intentionally made me a disgusting drink and gave me the wrong breakfast. I ordered oatmeal, which comes with honey, blueberries, etc. in a separate baggie, she handed me the bag saying that it was the oatmeal toppings, which in fact it was actually a chocolate crossiant. She kept looking at me in a way that now I know for sure they did this on purpose for whatever reason. The drink was hot water with some foam on top which was supposed to be a chai tea latte. It was absolutely awful. I dont know how anyone could treat customers with such disrespect. I have gone to that Star Bucks many times and never had an issue. I will not be returning here again after my experience this morning. They should be embarrassed of such behavior.

Jo
Review โ„–52

Good service, parking was kind of a nightmare, and getting out of the parking lot wasnt much better. Better to come here when traffic isnt so bad.

bu
Review โ„–53

For me, its a tall glass of water, with extra whipped cream, hold the water

Ka
Review โ„–54

Very slow and very rude didnโ€™t know where my drink was and had to remake it.

Gu
Review โ„–55

Anytime I order there is something always different with the same exact drink, very inconsistent.

Sa
Review โ„–56

So yummy! More expensive, but totally worth it. Kind and patient workers!

Sh
Review โ„–57

They are always pretty backed up. It took over two hours to get our DoorDash today. Coffee was hot but they didnโ€™t put whip cream, sauce, or the caramel brule on it, which is the reason I ordered it :( $8 for a plain old coffee. Definitely disappointed.

Sa
Review โ„–58

Jam is seriously the best!! She was so nice when we went through the drive through and went beyond just asking us for our order (asked how we were doing and was so sweet and friendly) When we pulled up to the window she gave us a free drink too!! Also the taste of the frappucino we got tasted better than any time we have ever been before!! The whole experience was so amazing and personal and honestly if you havenโ€™t given her a raise already DO IT! SHE DESERVES IT!! Definitely will be going back to see her!! Thanks jam!

Ho
Review โ„–59

Best Starbucks in Utah!! This Starbucks is actually open during hours posted online!

mo
Review โ„–60

Itโ€™s a hit or miss at this location. Some days itโ€™s great and others can be a total fail. Iโ€™ve had hot coffee filled to the brim, spilling out of the cup with every sip I take(dangerous when driving) or my order didnโ€™t have anything in it that I paid for. This is the only location I have those issues with.

ty
Review โ„–61

Excellent coffee but that parking lot is AWFUL and cost 4 stars, its a complete cluster f$@#! Horrible location, GET RID OF THE DRIVE THRU and make it a walk in/online order pickup only. Or get rid of the multiple sectioned off parking and driveways..

Bi
Review โ„–62

Its good, but often gets pretty busy so you might have to wait long periods of time. Is it just me or is the parking lot wack ๐Ÿค”

Ca
Review โ„–63

I love Starbucks but this particular location has an awful parking and drive through situation. There are always people blocking the main driveway and there are multiple entrances so there are lines on either side of the drive through.

Si
Review โ„–64

I love Starbucks when I came here the people were fast and really polite even with busy traffic overwhelming them. I suggest coming to this joint that are amazing!

Jo
Review โ„–65

The coffee is terrible definitely the margarita

Mi
Review โ„–66

It a great place to get drinks but when the covid hrs said they were open we waited 5 min in the drive thru before we left. No one tried to take our order

Se
Review โ„–67

Its so amazing

Si
Review โ„–68

Went for a quick coffee, and they had pouches of toddler food (Annies organic, I believe), as well as the cutest little cup of kids warm cocoa.... turned into a fun little date with the kiddo ๐Ÿ˜

Ma
Review โ„–69

Super nice people work here. People arent nice to them when they NEED their coffee. Starbucks employees need more love.

Mo
Review โ„–70

Layton location drive thru is usually always long and vehicles coming from all directions to get in line. Not very organized or in a very great location for getting in and out of the parking lot or drive thru.

Em
Review โ„–71

Went through drive through today. Cashier was wearing a blue lives matter flag mask. I thought political statements couldnt be made?

Pe
Review โ„–72

Ok so this Starbucks is right next to where I get my haircut. I donโ€™t do Starbucks daily but I make it more at a treat. This particular store is next to the West Valley City mall. Itโ€™s nice inside and relaxing.

mi
Review โ„–73

Starbucks is always a wonderful place when youre looking for a hot chocolate and something sweet

Ka
Review โ„–74

Staff is nice and coffee is good. The only problem with this place is the drive thru and parking is a mess.

Ky
Review โ„–75

Iโ€™ve been going here after work in the mornings and absolutely love this Starbucks!! Iโ€™ve never had a bad experience here. The drive thru line can be a little stressful due to the parking lot set up but I love this Starbucks!!! :)

Je
Review โ„–76

One of the best Starbucks Iโ€™ve been to. Very clean. Staff is super friendly and they had a lot of people working all helping each other out. Drinks came out fast and perfectly made. Only downside is it easily got crowded with how small the space is and as many customers they had coming in. Overall I had a great experience. Thank you!

ma
Review โ„–77

Very nice and helpful staff! Sometimes when its busy I do mobile order ahead and dont have to worry about waiting in line which is perfect. Theyre super helpful and cheerful.

Ro
Review โ„–78

Love the way they treat me

Ka
Review โ„–79

This drive thru is an absolute mess. Thereโ€™s no room for cars and they all come in from different directions. If youโ€™re trying to get to another business by them and turn in, youโ€™ll be stuck. Cars try and cut in super fast and wonโ€™t let anyone through. Thereโ€™s a Dunkinโ€™ close by and there is never a line since everyone goes here๐Ÿคท๐Ÿผโ€โ™€๏ธ

An
Review โ„–80

Love this Starbucks been going there for years everytime we come in town

il
Review โ„–81

Sometimes going through the drive thru is a nightmare but still, I love their drinks ๐Ÿ˜‹

An
Review โ„–82

Great staff. Great coffee! The location is convenient if youre hopping from store to store and need a pick me up!

De
Review โ„–83

Coffee..mmmm

wi
Review โ„–84

I specifically asked for half as much ice as they normally put and they completely disregarded my request. Now I paid $4 for 4 oz of coffee and the rest was just ice. Its extremely important that you listen to customers requests. I will not be going to this Starbucks anymore.

Br
Review โ„–85

Great, fresh coffee and snacks . Very friendly atmosphere provided by the staff which is kind and professional. The place is clean and at a very nice location.

ca
Review โ„–86

My kids love the Vanilla Bean Crรจme Frappuccinoยฎ Blended Beverage

Ky
Review โ„–87

Coffee and breakfast is good, though not worth the price. Wife and I only went because we had gift cards.

Ta
Review โ„–88

Some workers are very friendly but overall the quality of the drinks ARENT good. Itโ€™s been disappointing only at this specific Starbucks. Also the way the drive thru is set up ....itโ€™s horrible.

De
Review โ„–89

I have frequented Starbucks from Layton to Sandy. Layton, while not the most posh inside, is a good store. Their espresso is good and their staff are friendly. Though, I do feel it is set up to be a bit more transactional. Their parking lot is kind if small and can be difficult to get in and out of. But the service is good and I have yet to have a bad experience with their staff, or their espresso (unlike some other locations).

Ab
Review โ„–90

Coffe Veranda pour over was not hot enough, and came out darker than normal

Ka
Review โ„–91

Just your good, slightly overpriced, wake up call coffee.

th
Review โ„–92

One of the best Starbucks Iโ€™ve been to. Very clean. Staff is super friendly and they had a lot of people working all helping each other out. Drinks came out fast and perfectly made. Only downside is it easily got crowded with how small the space is and as many customers they had coming in. Overall I had a great experience. Thank you!

Sc
Review โ„–93

The breakfast wrap is pretty good. Service was great!

Da
Review โ„–94

Great location! Starbucks is not my absolute favorite but it is consistently good so I am there every few weeks. This location has a great staff that is always friendly and very eager to please. The last time I was there the lady at the drive through felt I had waited to long for my drink in the line and refused to charge me for it and gave me a gift card for my next visit. They go above and beyond in their service that is for sure.

St
Review โ„–95

Great location! Starbucks is not my absolute favorite but it is consistently good so I am there every few weeks. This location has a great staff that is always friendly and very eager to please. The last time I was there the lady at the drive through felt I had waited to long for my drink in the line and refused to charge me for it and gave me a gift card for my next visit. They go above and beyond in their service that is for sure.

na
Review โ„–96

Always fast and efficient. Very friendly. And have never gotten my order wrong.

Mi
Review โ„–97

Great location! Starbucks is not my absolute favorite but it is consistently good so I am there every few weeks. This location has a great staff that is always friendly and very eager to please. The last time I was there the lady at the drive through felt I had waited to long for my drink in the line and refused to charge me for it and gave me a gift card for my next visit. They go above and beyond in their service that is for sure.

Jo
Review โ„–98

Nice selection of sandwiches, salad and soups.

Sa
Review โ„–99

Iโ€™ve been to this particular store only a few times as I try my best to avoid it. First, I got stuck in the drive-thru lane for 20 minutes. Ordering inside is just as chaoticโ€”even if you preorder through the app it takes forever to get a simple drink. Maybe itโ€™s the training, or lack thereof, that makes this particular Starbucks unlike the others. Do yourself a favor and drive the extra 5 minutes to another store.

Ja
Review โ„–100

I had a 12 drink order and every single one of the baristas was absolutely so sweet and amazing. They laughed with me as I carried all of these drinks to my car and were so helpful. The girl with the green beanie is a sweetheart. โค๏ธ

Information
100 Photos
100 Comments
4.1 Rating
  • Address:2011 N Hill Field Rd, Layton, UT 84041, United States
  • Site:https://starbucks.com/
  • Phone:+1 801-774-0528
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:4:30AMโ€“9:30PM
  • Tuesday:4:30AMโ€“9:30PM
  • Wednesday:4:30AMโ€“9:30PM
  • Thursday:4:30AMโ€“9:30PM
  • Friday:4:30AMโ€“9:30PM
  • Saturday:5AMโ€“8PM
  • Sunday:4:30AMโ€“9:30PM
Service options
  • Outdoor seating:Yes
  • Curbside pickup:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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