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AutoZone Auto Parts
2903 Lee Blvd, Lehigh Acres, FL 33971, United States
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AutoZone Auto Parts
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Br
Review №1

I appreciated the help in putting in my new battery. Pablo was very helpful and very quick. I appreciate everything he did for me!

Da
Review №2

Start to a bad day when my car would not start I called around to so many places and got no were. I walked into auto zone and everyone there was willing to help Michelle was absolutely amazing and found me exactly what I needed and got it to me in a timely manner... I recommend anyone and everyone to go into this place ask for Michelle shes awesome

Am
Review №3

I stopped in to see why my car was hesitating when I started it. I was greeted right away by a very polite employee behind the counter named Andi. I told him what was happening and he said he could check it for me. Andi tested and changed my nearly dead battery and I was back on the road in no time. He was super helpful and very nice. Definitely recommend this location.

Co
Review №4

Thank you Jose!! Definitely very knowledgeable and such a big help. I asked him to check several things out for me tonight and he had no problem assisting. I even had to come back with a minor issue that he helped resolve in minutes! Very pleased.

Ma
Review №5

This has always been my Store. Everytime i go in Amy Gill is always quick and professional. I Always find what i need.

Am
Review №6

Got the right parts for my car with Pablos help! Thank you so much!

Ch
Review №7

I will continue to come back to this autozone! They never cease to amaze me for their efforts to make sure my cars are taken care of! I came in to get a hinge kit for my tailgate, ended up leaving with it completely installed by Bill! He really went the extra mile and I’m so grateful!!

Bo
Review №8

My battery was bad so I went to Auto Zone and Pablo installed the new battery for me. He was very knowledgeable and professional. I highly recommend this establishment for its excellent service.

Ja
Review №9

Shout out to BILL!!! He was such amazing help to me… he cleaned my battery from all the built of corrosion and gave tons of helpful information…. He absolutely went over and beyond… Wonderful customer service

He
Review №10

Went to buy a new battery. Pablo was well mannered and very helpful. He tested old battery just to be sure that was the problem and then installed a brand new one.

Je
Review №11

Always takes care of me. Parts are cheap and good quality

Jo
Review №12

Had initially come in the morning to get a battery, which I got. It was apparently a bad battery. My wife car, which this was due, broke down on the side if the road with my kid. After jumping the car we came back later and Bill came our and tested the battery and changed it for us and did the switch and accommodated us. The warranty info didnt transfer in the system due to a glitch and he called customer service and stated in till it was added on. Great customer service and attention to detail. Thank you Bill for your great customer service.

Ra
Review №13

The guys Andi and Pablo are amazing persons,they help you with anything you need very quick,you can feel that they love the job,not only with me but,I noticed they acted the same with all the customers while I was on the line,they are amazing.

Sh
Review №14

Pablo and Will at Lehigh,Fl location Lee and Hanna are the absolute best!!!😻

Ja
Review №15

Woke up to a dead battery and Jesus was great, and installed a new battery right away. Will definitely shop here again. Highly recommend.

An
Review №16

I have never experienced such great customer service in my life from an associate working in an auto parts store as I did from Bill. From the moment I entered the store Bill was willing and ready to help me with my problem. Bill went above and beyond to help me and he was so patient with me. I felt like I was at a mechanics shop the way bill helped me to diagnosis the problem I was having with my car . I am so pleased and happy that my car is running now and I will always shop at autozone and send anyone I know there as long as bill is working THANK YOU BILL!!!!!! You made my day 😁

Te
Review №17

A huge shout out for Bill. He saw my distress after I just left the hospital. He offered and got me a seat to sit in while I waited for him to replace a bad battery and he had another employee get me a water to drink. He additionally checked my A/C and advised I still had 30PSI in the system and advised me not to bother buying additional coolant, but to take the vehicle to an A/C shop as the problem was probably something else after I advised it never really gets cold anymore. Huge thumbs up for consideration, caring, and honesty.

de
Review №18

I really appreciate Jose helping me. He went over and beyond to make sure I had the correct parts for my vehicle. The definition of a manager.

Hu
Review №19

I came in with a battery that wouldnt hold a charge and Pablo jumped right on it, he had it changed out in about 5 minutes .. Great job !!

Ka
Review №20

This store rocks! Dillon was very nice and professional, he even helped me add oil to my vehicle and get everything fixed and ready to run! I will definitely be using them again!

Iv
Review №21

My favorite place to go for parts! The staff is amazing and very helpful all the time!

Ch
Review №22

Everytime I go to AutoZone for anything for my car great and super customer service I get from William he is really great just want to thank him for his great customer service never have no problem he just so great thanks again

Nv
Review №23

I went into this AutoZone totally blind as to what I needed for my vehicle but a nice gentleman named Bill took his time and helped me find everything I needed with no problem! So thankful for him🙌

Je
Review №24

Will was such a sweetheart and very informative. Helped like 3 people at the same time.

Iv
Review №25

Had an amazing experience at this store location. Was helped by Othon, who at the time wasn’t on his shift or work day as a matter of fact. He was very helpful to show me what I was looking for and even helped put my cooling freon. Very helpful and knowledgeable.

Pa
Review №26

Johann Martinez is a true professional and gentleman. He not only sold me a brake light for my Subaru Forester, but also took the time and patience to install the bulb in the brake light component. I will continue to return to AutoZone on Lee Blvd. in Leigh High Acres due to the outstanding customer service I received from Mr. Martinez. Paula Emerson

Gl
Review №27

Pablo is the BEST!!! His personality and his energy makes your showing experience great! No matter what you’re looking for, he does everything he can to assist customers and make sure they have what they need for their vehicles which makes the shopping experience a breeze! I live near 4 auto part stores and will pass by all of them to come to this location! ⭐️⭐️⭐️⭐️⭐️

Gl
Review №28

I love coming here.Jose does an amazing job! He always take care of me!

Al
Review №29

Looking for a window regulator replacement. The store I visited didnt have it on site but they were able to find one at a different store close by. Not only they hold it for me but was able to pay for it at my regular at the and picked it up at the near by store. Thats good customer service.

LE
Review №30

The guy Jose was great, the service was fast and professional. Great place, I would definitely go there again.

Jo
Review №31

I received great customer service from store manager Jesus he installed my battery in a timely manner knowing I was late to work right when they opened also suggested buying battery cable because of corrosion thanks for the service will for sure be back again thank you …..

Al
Review №32

OT was very helpful and patient with assisting me. His knowledge with actual mechanical work not just parts was a plus! I will definitely ask for him on my next visit.

Da
Review №33

My husband and I had a great experience at autozone today damion c put my wipers on for me and helped my husband with the tools he needed to install our headlight! Thank you!

Go
Review №34

Pablo was extremely helpful and fast in changing a battery

__
Review №35

I needed to get my headlights changed and wasn’t sure witch bulb I needed. Luckily Bill was quick to help me out by first checking the bulb that was in the headlight to make sure they had one in stock. As soon as we found out what bulb it was, he already knew that there was one in stock. He was super quick, helpful, enthusiastic and pleasant to be around and easy to talk to. I was happy to be helped by someone who obviously loves doing what he does. Thanks Bill!

ja
Review №36

I called Autozone (2903 Lee Blvd, Lehigh Acres )for several parts for my car, I spoke with this really nice young man who was so knowledgeable, polite and helpful, but most of all he had excellent customer skills. I later went into the store to purchase the parts, he made the entire process less stressful and confusing. Thank you so much Eddie.

pa
Review №37

Walked in got 1 of the things I was looking for, then was helped in finding the 2nd item,was shown a couple items and got the best for me.

Ch
Review №38

Better than Advanced on Sunshine at Lee Blvd...

꧁༺
Review №39

Came in because I thought I needed a receipt for a new battery purchase, because I lost mine. Wanted it for warranty purposes. Beverly mentioned it was in the system and showed me that it was. So I left and she called me telling me she found the receipt and made a copy(which I came back and got.) I was content of what she showed me previously. The fact that she did that, but didnt have to speaks volumes. I also come here many times,never had any problems. If I were to, it happens. Beverly is definitely a keeper.

Ty
Review №40

Went in to replace a blown headlight and Pablo went above and beyond helping me not only find the right bulb, but replacing it for me. Honestly was so impressed with his attitude and customer service. 10/10 will return for my other auto needs.

Ja
Review №41

Today arturo and Eduardo were very helpful. Staff is very nice and store looks good. This place needed the new staff. Keep up the great work

ni
Review №42

I made it to the store 2mins before closing, store cedric and Laura were amazing they didn’t rush me were very knowledgeable and funny too. I enjoyed my experience every time I come here the customer service is a blessing.keep up the food

Ur
Review №43

William was super nice, he went above and beyond to help me .

Cl
Review №44

Visited store for a bad battery Jesus had great customer service taking old battery out installing new battery in the rain knowing I was on my lunch hour will for sure be back for my vehicle needs thank you again Jesus !!!!!!!

ra
Review №45

Great service friendly delivery fast

Ja
Review №46

Amy is a very good Auto Zone customer representative. She has always treated me with a high level of professionalism.👏👏👏

Ja
Review №47

Today I went in seeking help for my Toyota Corolla I have no idea what was wrong with my car it was making a weird noise. When I walked in I was greeted right away and Eduardo was the manager who helped me. We walked outside and listen to the noise he said it could be a few different thing and he gave me a few mechanics that could help me out. I will be back to purchase my parts once I know exactly what’s wrong the customer service was amazing. Thank you keep up the great work

Pr
Review №48

I went in to Auto Zone exhausted and scared and mad. O.T and Will helped me charge my battery and gave me a ride to put the battery properly back in my car. I will continue to go there and I will tell everyone else plz go there.

Sh
Review №49

Joshua A replaced my car battery. He was so courteous and knowledgeable. He worked quickly and efficiently. The job was done well!Thank you Josh!

Ja
Review №50

Today I went in to get help with my headlight. I believe the guys name was Eduardo his customer service was great he helped me change out my headlights with no hesitation he knew is stuff and got me back on the road quickly. Thank you

My
Review №51

Had my windshield wiper fall off in the rain after they installed it, went back the next day after school and they gave me a free windshield wiper, They apologized and were super helpful. Ivan helped me by installing it correctly this time and made sure I left happy. Thanks autozone

Iv
Review №52

I just want to say how Othon, Eddie, and William went above and beyond on helping me looking for the items I needed. Thank you so much.

ad
Review №53

Othon was a great help. I went to autozone to look for my cars rear brake lights and didn’t really know which light belonged to my vehicle. Othon helped me locate the light bulb and even installed it for me. He answered all of my vehicle questions and even gave me a couple suggestions on what I would be able to do. I am overall satisfied with my experience and am thankful for the customer service. I would definitely be going again for any future pieces.

Jo
Review №54

Autozone and Bill the manager are lifesavers. I am grateful for the top notch service because without it, our family of five would not have our car ready to take on life’s challenges. We have exactly one good car that’s safe for our babies and it was out of commission just because of one thing. We were able to get help from Bill when he could have brushed off the inconvenient task of replacing the battery, due to the uncommon area where the battery is placed in a Buick. He went ahead and tacklers the task like a true professional that he is. his store singlehandedly made our week. God bless you and your establishment; we will definitely recommend this location!

Ya
Review №55

If i could give 0 stars i would. Called atleast 15 times, they would literally answer, not say anything and hang up on me...or answer, leave me there saying hello hello for 20 30 seconds and then hang up. Extremely rude

An
Review №56

Damian was very kind! He put in my battery and even noticed I needed coolant. Thank you so much for your help. Awesome customer service

JE
Review №57

Ivan B, is an excellent employee. My husband has a pacemaker and couldnt put in a battery, Ivan went above and beyond for us. He is a REAL asset to your team. Thank you so much Ivan. We will definitely be using you for our automotive needs going forward.

Ch
Review №58

Othon was really helpful and patient, very quick. Thank you for making my experience easy.

Jo
Review №59

I have been coming to this Autozone for a a few years I stopped going because the service was so bad. I came in the other day because they were the only store who had the part I needed in stock. I spoke with Eduardo Martinez I believe he’s the store manager he was super helpful and knows his parts. This store has done a 180 compared to what it used to be. It’s clean more organized customer service is on point the environment that the store is in now seems a lot better keep up the good work Autozone im glade to see a change and will come back to purchase more parts.

Sh
Review №60

They were polite, quick, and helpful in determining my car problem. Ronnie was efficient in replacing my battery; paying attention to detail. He was courteous while answering all the questions I had.

Sc
Review №61

Josh/William gave excellent care at my visit today. Thanks guys for you help.

ca
Review №62

Buen servicio de Ivan. Muy atento,servicial y profesional.Great service provided by Ivan he was very helpful, professional. Great customer service. I was glad that the store has employees that are bilingual

Te
Review №63

At AutoZone for wiper blades Othon was very helpful and installed them in less than 5 minutes great experience

Lu
Review №64

I love this store!! I always been nice treated and received the best deals thanks to the store manager eddy and eulices.

Ch
Review №65

Just got a battery replaced for my wifes car. Ivan was a great help. Did a great job with replacing it with a new one and checking to make sure it wasnt the starter or alternator. Two thumbs up and five stars!!

Ja
Review №66

Yesterday evening I came in I was being helped by Beverly. When she was checking me out she was on her cell phone. If I had to give Beverly a rating just on her customer service it would be 2 stars the reason I’m giving it 5 starts is because Dillian jumped right in and told her to help me to put her phone away and give me her undivided attention customer service first was the words he used. That made a bad review into a good one this store needs more managers like Dillian very professional and great customer service. Thank you Dillian.

Je
Review №67

I believe the managers name was Eduardo he was very helpful and his customer service was well appreciated. In my old age it his hard to get around and he got all the parts I needed and also walked them to my car. I want to again say thank you Eduardo for the assistants keep up the good work.

Bl
Review №68

Pablo help me out looking for parts and stuff, always keeping a great attitude.

Ri
Review №69

Amy g was very patience with me. I know nothing about cars. She help with my battery running like

Li
Review №70

Today I was helped by bill and Eduardo their customer service was on point you guys are awesome

Ra
Review №71

We were helped by a gentleman named Leduar, who was very polite and efficient. I will be coming back for this reason and because their prices are about 10- bucks cheaper than the place next door!

Gu
Review №72

I bought a new battery, I went to change it because it was dead and now I find that it only has a 3-month warranty. They never told me that when I bought it. 😒😒

ro
Review №73

Arturo and Eulices were very helpful, best service

ca
Review №74

Thanks Damian for being kind and putting battery in my 250... Ty!

Me
Review №75

The staff was great and taking great precautions on covid-19. Thank you guys.

to
Review №76

Talking with Pablo while completing a difficult task on my car. I saw a capable young guy devoted to his job. Hes to start a 2 year auto repair program at a local trade school shortly.I wish him well. But also hope AutoZone recognizes the importance of training and supporting associates of this caliber in a future career. One that ultimately pays off for the employer, keeping good people isnt easy.. If Auto Zone doesnt have in-house training or scholarships in place they should. Pablo got my thumbs up and opened my eyes. By the way Good place to shop with good staff on the job.

Al
Review №77

EULICES AND ARTURO HELP ME A LOT VERRY GOOD PEOPLE

Ma
Review №78

Despite the continuing rise in Covid cases, and signage requesting the use of masks in the building, I was the only one of 11 people wearing a mask. This includes at least 4 of the employees, none of them were wearing a mask. And people wonder why this thing wont go away.

WI
Review №79

Jhoan and Arturo gave me great customer service came in with a battery issues and they were able to make sure to provide me service to solve my problem and got my battery. This store is excellent with customers and highly recommended. Thank you sooooo much!!!

Jo
Review №80

Eddie was very friendly and helpful with testing our batteries. Friendliest auto parts store in Lehigh. They also had the marine battery we needed in stock

Au
Review №81

Yesterday 09/12/2020 I came to Autozone because my headlights weren’t working. I’m not familiar with none of this stuff my husband always took care it and he’s no longer here anymore. It was raining and I didn’t know what to do when I pulled up I was greeted by a gentleman coming out helping another customer he could see I was a little lost starring at my headlights he said give him a moment and he would be right over to help me. Eduardo the store manager helped me take care my headlights while it was raining. The service I got at autozone was great and any automotive help I need I will be coming back to this store. Thank you for all your help Eduardo.

Jo
Review №82

Excellent service from Michelle.. very helpful on searching for parts.. we have a towing company and she will always go the extra mile to get the parts that we need at the best price.. a truly asset for the company ..

sc
Review №83

Amy gill was great she helped me get the right part for my car

Tr
Review №84

Attitude issues from spanish enployees better get another job no more autozone now on advance auto parts for me

MG
Review №85

Eddie, will, and Ivan provided great service and the fact that they were bilingual helped even more

Li
Review №86

Bad experience with the managers, they dint want to match price at all and we are talking about a battery, price different of !15.00 so i went to Walmart and purchase it there.

Cl
Review №87

Michelle helped me for the past few days finding the right side mirror for my car. She was extremely helpful and very patient during the entire process. And her customer service skills are outstanding. Her manager Eddie, was the one installing the mirror for me in my car. Keep up the good work guys, thank you!

Br
Review №88

I came in looking for wiper blades Cody helped me and was great he installed them for me too.

Ma
Review №89

Busy Busy Busy..not their fault they are popular!

Fa
Review №90

I just want to take the time out to say what a Wonderful experience I had this morning at the store. WILLIAM was very patient,good listener and provided expectational customer service. In the midst of a Pandemic he was very helpful and know what he was doing helping me with purchases and installation. Thank you Williams. The world needs more people like you.

Ri
Review №91

I have been coming to this Autozone for years now, this store stays so busy but I can honestly say the service I receive each time is on point. Eduardo the manager helped me change my battery the other day he was very knowledgeable and made me feel like the service I was receive was right. He didn’t try to push me to buy more then what was needed to make sure I got my car back on the road. It is never about buy something from a place I can go to different auto parts it’s about how you treat people and Eduardo and the staff treated me like I was the only customer there great service great experience I will continue to keep coming to this store. Thank you for the help and changing my battery. Keep up the good work.

Le
Review №92

Overpriced and never have what youre looking for and if they do have what youre looking for you better make sure it is what you actually need before you leave the store because they are famous for giving you the wrong parts

Am
Review №93

They know what theyre doing. Great service. Thank you Eddie!

Ja
Review №94

Very helpful staff

Ei
Review №95

Dillan was very knowledgeable and knew right away what was needed for my car. He was also very friendly and helpful. This world needs more people like Dillan in it.

Lo
Review №96

Very helpful. Just wanted to say thank you so much.

Se
Review №97

I was help by a guy name Derrick and he was very helpful to me

Br
Review №98

I came in today to get pricing on parts Eduardo I believe is name was, was an amazing help I have no clue about cars but he helped me and now my car is up and running and I couldn’t be more thankful.

Ma
Review №99

We want to appreciate Pablos great service. This young man helped us find everything we needed to fix our truck. Pablo thank you for your excellent service with us . Auto Zone should have more personal like you.

Lo
Review №100

Eddie was a great help and a real professional!!!

Information
12 Photos
100 Comments
4.3 Rating
  • Address:2903 Lee Blvd, Lehigh Acres, FL 33971, United States
  • Site:https://autozone.com/locations/fl/lehigh-acres/2903-lee-blvd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1221&y_source=1_MjQ2ODc4MS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 239-368-4900
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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