I went to purchase a boat from Jerry Whittle and I must say it has been one of the best buying experiences I have ever had.Gary Jackson our salesman went above and beyond to get us into our new boat quickly and ensuring a easy buying process.Paul the boat tech was awesome and very knowledgeable and showed us everything we needed to know about the boat.Liz in finance was great to work with when we signed all our paper workMark in service made sure all the items on our boat were taken care of and fixed .Everyone there goes above and beyond for their customers. I highly recommend buying from Jerry Whittle . They genuinely care about their customers!Thank you to all the staff up there! We will definitely refer you to anyone we know wanting to purchase a boat.
I had a great experience today meeting and working the William Rollins in the parts department. I have an older mercruiser motor going into a newer boat, removed the 4.3 and installed a 5.7. No such part number to ask for, but William knew exactly what I needed. His service is something that is missing in a lot of businesses. He was Great.
Made a $50K deal over the phone with Gary Jackson.Went to inspect the 2008 Cobalt boat a week later. Great experience! Boat was as described and Whittle boat company repaired or replaced anything that wasn’t working properly including installing a new stereo.Best boat buying experience I could ask for As the entire staff at Whittle boats are very professional and know their business.Highly recommend this dealer.
I recently sold a boat to Jerry Whittle Boats and was very impressed with how easy they made it.On Wednesday, Vaughn and I spoke on the phone and we agreed to a price. That took less than 10 minutes. He immediately texted me the quote.2 days later, I called to let them know that I would be bringing the boat by for them to look over. Vaughn was off that day and Gary jumped right in and took care of me. They looked over the boat for 15-20 minutes, then told me we were good to go.I signed over the title and was walking out the door within 5 minutes - with a check in my hand! You couldn’t ask for a friendlier or more professional group of people. Thanks, team!
Weve been shopping for boats for a few months, driving all over and hearing how the other vendors boat is better than the other vendors.To us, this is a huge financial purchase and we were searching for one of quality and one in which we could feel confident that the Boat Dealer would still treat us like an important customer even after the sale.One of the key drivers that drove us to Whittle Boats was the stellar online reviews. Sure there are going to be the one of reviews that hate the world, but by and large they had a volume of great reviews. Our experience was not the exception.Chad greeted us after browsing a few boats and was a wealth of knowledge. He is there to sell ya a boat if you want, but isnt there to force you into a sale. He offered great advice in what made sense for our wants/needs, but ultimately was there just to help steer us in the right direction for our family based on the information we shared. In the end, we ended up deciding on a beautiful Silver Wave Tritoon that he kept communication with us every step of the way.Willy was who rigged our boat up with the motor we selected amongst other things, while Monty and Jose took us to the lake to show us how everything worked. As new boat owners, I am sure we had a bunch of redundant questions, but Monty and team took the time to answer all of our questions while providing reasons and examples. It was a Wet Day on the lake and we couldnt ask for a better crew to keep commitments and provide quality work!We ended the process with Elizabeth in financing. Every transition mind you, was a warm hand off from Sales, Service, to Financing. Elizabeth greeted us and went over the paperwork and explained where to sign and what each document represented. Much of the information was redundant to sign and acknowledge everything that the crew before already coached with us. This was great though...because that is what you want to happen. Everyone on the same page with no surprises.We could not have had a better experience. The whole process was great from the sale, to the Lake Demo, and finally the purchase of our new boat to help create new family/friend memories. Thanks so much for everything. Great experience!
Mark, was a perfect example of great service, I cant speak highly enough of him and his ability to respond to a customer in need much less follow through helping them. From the first phone call for help to the part getting in my hand, he was terrific, very responsive, and attentive in making sure i was taken care of. Kudos for sure go out to him and his ability to be a 5-star service provider.
Chad was excellent. Explaining the price and the breakdown of fees. Boat showed up when he said it should. Test drive with Monty went excellent. Thank you to Chad, Monty, and JB as they made the experience wonderful.
Picked up my new boat this weekend and what a great experience. Between Chad (my sales rep) Elizabeth (finance) and the (Monty, Jose and Willy) the rigging crew. I could not have had a better experience. The whole process was great from my sale and purchase to my test boat ride. Thanks so much for everything. Great experience!
I worked at 2 boat dealerships when I was younger, as parts manager. I have owned several boats and dealt with many boat dealerships over the years. I can tell a good one from the rest. Whittle Boats is one of the best Ive ever seen. Gary and Cory were very professional and helpful in the buying process and everyone Ive encountered there has been the same. These guys are awesome. Go there! Jeff Bower
I dont know much about this place other than it makes my husband very happy and he talks about this place like they sell horses (I love horses)but all I seen there was boats and such. 🤣🤣. Seriously though, My husband bought a boat from them and has had service work done there, he loves these people and he praises them to everyone so I hope this helps you.
William and Mark in the Part department are extremely helpful and customer centric. They gave me a part out of their own toolbox to help me get out of a bind. This company has continued to show that they always put customers first.
Jerry Whittle Boats has a customer for life. “Wow” is all we can say. Gary our salesman was very professional from start to finish and he made sure this was the right boat for our family. John Luke and John took us on the water before we took our boat home and made sure we knew everything about our boat, any questions we had they answered them. The Jerry Whittle Team really made us feel like family. Thank You JW we will definitely be repeat customers.
We went there to get a boatDidnt happen the sales man acted like he didnt realy want to sell a boat. We did see one we liked, he didnt know the price and said he had to ask the owner when he got back. For us to just keep an eye on the web site.To this day he still he still has not called me back on the boat.Your loss I came to buy a boatNOT TO LOOKMr. Whittle be in sales my self I cant believe the level of professionalism or should I say lack of you have in your sales staff.Your the owner Your the one who lost the sale.You figure in times like we are having right now you would want to pursue and land evert sale possible.
This was our first boat purchase. Gary Carpenter did a great job of walking through all the details and answering our many novice questions. In the end, we purchased a boat that we know will last our familys need for years to come. Very flexible on boat delivery as we needed to keep changing. Thanks to Monty for running us through all the paces that windy/chilly day we picked it up. Our Stingray is now comfortably on our dock and we are looking forward to our first full summer skiing and fishing.Mike & Kathy McCauley
Excellent customer service from Lorenzo. Helped me get out of a bind when he didn’t have to.
Vaughn and the Whittle boat staff have always been dependable, reliable and timely in providing service for our pontoon and my sons boat. They totally rebuilt my sons 1987 bass tracker; it looks like new and runs great. We can totally trust Whittle boats to be honest and trustworthy with all our boating needs.
I have experienced the best service from Mark and his team on my tritoon. Mark is highly knowledgeable and professional. He is customer driven and works hard to make every experience a positive one. I could not be more satisfied with my experiences from the purchase to the service from Jerry Whittle Boats.
Just wanted to say thank you to Gary and team for the wonderful experience purchasing my new boat. From the sales process to the shakedown seaworthiness test with Willy, the team was helpful, answered our questions fully, and made the process smooth and fun. I do and would recommend Jerry Whittle boats for your next purchase.
Excellent Experience with everyone at Whittle Boats!!Started working with Chad in March discussing tri-toon boats. I must have gone there about 8 times looking at different options and discussing details. There was no sales pressure what so ever from Chad, Gary or anyone else. They all continued to answer my questions and provide excellent information to help me make the best decision for my family.Decided on a tri-toon and had a few delays with the manufacturer due to& material parts supply problems. Through the entire process Chad was excellent with communication and doing his best to provide any alternative options he could. Ultimately, ended up with a great Silver Wave tri-toon.Mark, Monte and the rest of the team did an outstanding job getting my boat rigged up and ready to go. Monte was also great during the lake test. Took his time to explain everything, talked about some different options and answered all my questions.Elizabeth also did a great job handling my financing and closing documents.Just an overall great experience and smooth transaction.
The team at Jerry Whittle boats is always accommodating and polite. Really like doing business with these guys and will continue to do so in the future. Thanks for always finding a way to take care of our needs.
BEST buying experience in many years! EVERYONE was amazing, including Gary our salesman to our demo on the lake team Josh and John and the fun paperwork expert Elizabeth! I am totally 💯 happy with our boat buying experience and look forward to our relationship with the Jerry Whittle team ! TEN STARS EXPERIENCE!!!!!
Freaking stoked about the new boat. Exactly what we needed at a very fair price. No haggling with Chad. The boat was complete including life jackets, dock bumpers, cover, trailer and lots more. Nothing was skimped on. The trailer is just as awesome as the Stingray 236cc I purchased. Im not new to fishing or boats. Its a large purchase but well worth the enjoyment were gonna get year after year.
I sold my tritoon to this dealership. I worked with Vaughn Whittle. Could not have been better. They gave me a fair price but what was so truly impressive was this. I had a flat on my tandem trailer about 25 miles out from the dealer. No spare!!! I called Vaughn and he sent a service truck out. The gentleman put on a spare and I followed him on to the dealership. Vaughn didnt even mention any charge for this. After an engine check they cut me a check and I was headed home. If youre buying a boat from a dealer, check out Jerry Whittle boats. In my opinion you will get a fair and honest deal from them.
Very friendly staff. Very helpful. Went above and beyond. Will definitely recommend
Very enjoyable. Staff is very friendly and accommodating. We got a very nice boat without any issues.
Operating a boat repair business can often be challenging. On top of dealing with a “Pandemic” These guys don’t get nearly the credit they deserve. I just wanted to personally thank their pleasant and professional staff.Thank you William R. for your friendly, welcoming, professional help. Thank you Mark S. for always getting it right and the time You spend verifying. So, I never once received a wrong part. 😊I appreciate everything y’all do and I look forward to seeing you soon. Be safe and God bless your team.🇺🇸🇺🇸🇺🇸Sincerely, John Clark
Gary, Monty, and Jose and Elizabeth were very helpful to my wife and I when we purchased our new Trifecta Thanks to them all, we should have many memorable summers.
I cant even count how many cars, campers, boats, etc I have bought over my life. That said this was the easiest, most direct, no games, no bs buying process I ever went through. If I could give these guys 10 stars I would. The whole process was so easy Im still speechless. I will never buy another boat from a different dealer again. My Sales Rep was Gary Jackson. Down to earth. Straight-forward. Great guy. Best sales experience of my life. Thank you for making it such a smooth and enjoyable process.
We have been associated with Jerry Whittle for over four years when we bought my first used boat from them. We bought a 2013 Crownline EX that our family was extremely satisfied with. The 30 day bumper to bumper warranty they provide is absolutely true and they stand by it. We did have some initial problems with the engine and they stood behind their warranty to get it fixed. I know they spent over $3000 and numerous man hours to find the problems and fixed them all to our satisfaction. Then because of the problems we had they winterized and de-winterized our boat at no cost to us. We had all our service done by their top notch service department. Jerry Whittle Boats is our only boat dealer we do business with. If you are looking for a boat and not giving Jerry Whittle a look, you are doing yourself a disservice.
Everything was great. From looking to driving off the lot with our new boat.
Our dealings with Jerry Whittle Boats, its sales and service staff is top notch. Would definitely visit this dealership in the future for another purchase.
Yall....if you need parts for anything go see William. Great guy and a great group of help back there in parts
I was working on my Yamaha outboard and needed a hard to find screw. William and Ray in parts went out of their way, on a busy, saturday, to find the part and get me back on the water. Thanks for going out of your way to help me with a small project -
Bought a boat in 2020 and we had great customer service. Took care of us well. We will be back for bigger boat!!
We had a great experience with Jerry Whittle Boats. Our salesperson, Chad, was fair, honest and upfront with us...no high pressure tactics! Elizabeth was great helping us get good financing. And then, when we went to pick up the boat, Monty and Jean Luc were very informative on our orientation ride. Great dealership!
This is the second pontoon that we have purchased from Jerry Whittle Boats. We had a great experience with all the staff there. Vaughn was great at answering any questions that we had on the new boat compared to the old one. Monty did and assume job of going through everything at pick up. Elizabeth in the finance department made the paper work quick and easy. Over all I was very pleased with their service and knowledge. We will defiantly be going back when it is time to trade up again.
Gary did an excellent job making the process of purchasing a boat easy and educational. This is the second boat we have bought and we want to thank the Jerry Whittle team
Monty and John Luc delivered our Silverwave Tritoon to Cedar Creek Lake and gave us excellent service. Would recommend Jerry Whittle Boats to anyone looking for a new or used watercraft.
Sold these folks my boat. From the moment I called, you could just tell they we’re good people. Professional, polite and down-to-earth. The kind of people you can do business with on a handshake. Mr. Whittle was great to work with. I’d definitely give them my highest recommendation. A+ all the way around.
Gary Carpenter was fantastic to work with! No pressure took time to walk us through options to find the right boat for my family. Would recommend anyone looking for a boat to give Gary a call.
Id like to give 5 stars to William and Olie in the parts department. I was looking for a hard to find connector for my small outboard and these guys came through for me in a big way. Thank you guys! If and when I need anything, you guys will be my first call!
I was extremely pleased and happy with the service department at Jerry Whittle Boats. When I brought my boat in, the service advisor, Mark, listened to the problems I was having with my boat. He waited patiently until I was finished and then repeated to me his understanding of what I was trying to say, to make sure he fully understood the problem. The technician, Josh, called me the following day. Josh was very focused on trying to address the problem I was having. Josh is extremely competent, knowledgeable, friendly, honest and responsive. Josh and Marc went out of their way to try and fix the issue I was having. They truly went the extra mile to help me. In addition they provided regular updates as to the progress they were making. I would highly recommend anyone with boat problems to take their boat to the service department at Jerry Whittle boats. Based on my experience you will receive extremely competent, helpful, friendly, responsive and honest/trustworthy support with tremendous integrity. I cannot day enough good things about Josh, Mark (and Dayle) in the service department. They will only fix the things that need fixing - they won’t try to get you to fix a bunch of things that don’t need fixing. Tremendous value!!! Highly Recommended!!!!
I am a second purchase customer at this dealership! Both of my experiences have been excellent! I didnt take the time to write a review the first time but this time I have to make the time. I met Vaughn at the Boat show 3 years ago and we ended up buying a pontoon boat that was really nice. Everyone I met with there has been warm and friendly. I stopped by a couple of times to look at the units I was interested and both Chad and Gary were happy to step in and help when I wasnt even their sale. The finance lady Elizabeth was very nice to work with all my paperwork was ready and exactly as she said it would be no surprises. Now I have a new Stingray Deck Boat and I look forward to this Summer. Go there and let them help you they are good people!!!
No pressure sales and that nice.
We have loved the customer service from Jerry Whittle Boats! Our experience has been nothing but professionalism in a COVID-crazed summer of boats flying off the floor and busy times. Gary Carpenter, Elizabeth, Monti, And Jean Luc have given white glove service and response to questions/issues we have had for getting exactly what we wanted in a boat, smooth paperwork, excellent delivery and prompt help with a gas tank filling issue. Great team and great people. Will be back one day but, if all goes well with our new boat, not for a very long time 😉!!
Willie in service helped my wife when she popped in asking some questions. Extremely helpful and did not try to take advantage of her. Highly recommend
We bought our second preowned boat from Vaughn. Vaughn is very knowledgeable and helped us find the right boat to meet our current needs. Elizabeth in the finance department made the financing of our boat very easy and hassle free. Next time we are in the market to buy a boat, we will definitely be back to see Vaughn and his team.
Vaughn and the staff were really nice and helpful. I got a good offer on my boat and sold it to them. Dont bother stopping at the dealers if you want to sell your boat. Just go see Vaughn.
We purchased a Berkshire Pontoon Boat earlier this year. The entire buying process was excellent, including sales, financing, servicing and delivery. Monte met us right on time for our delivery at Cedar Creek. He reviewed all aspects of our new boat which included a test drive to our boathouse. After delivery, the service department helped us out anytime we had a question. We highly recommend Jerry Whittle Boats if you are in the market for a boat.
Horrible service department. Ive been waiting on a seat since purchased almost 3yrs ago. The seat was dry rotting. Power switch wasnt replaced. I was told that it was fixed. My boat was left uncovered and filthy when I picked it up. It took my wife and I a day to clean it. Brand new Berkshire and not honoring warranty. !!!
William and Mark were incredibly helpful in helping us diagnose some minor issues that were stumping us. I would highly recommend Jerry Whittle bc they will help you in the most selfless way possible. We will continue to bring our business there.
It was a great experience Chad will talk to you like he has known you forever. Monty told us what we needed to know on the water test and Elizabeth made the paper work process very easy. There where no surprises. Will Definitely recommend Jerry little boats to all my friends and family!! Thank you Chad for everything.
My wife and I are so pleased with our recent purchase of our new Silver Wave Tri-Toon from Jerry Whittle Boats. Our salesman, Gary, did a fantastic job reviewing all the features of the boat and sharing with us the history of SilverWave, manufactured by a family owned business in Oklahoma, and their commitment to build a top quality tri-toon with well laid out interiors. Beyond the the boat, it was the consistent outstanding service we received from everyone affiliated with Jerry Whittle dealership including Monty, Willie who took us on the test drive and showed us step by step everything we needed to know to navigate the SilverWave with confidence! Also Elizabeth, in financing made the final purchasing process a pleasure and did a nice job walking us through everything. Bottom line, at Jerry Whittle they went above and beyond and it wasnt just about selling a top of the line boat it was about establishing a relationship and support for any future needs we might have. I highly recommend this boat dealership!
Super helpful group of guys in parts department. I called looking for some ignition parts for my 2010 Stingray. They told me to just call an auto parts store since the engine is the same as in a car. I guess they don’t need my business.
Amazing service and integrity. Purchased a used boat from them and they did everything they said they would do. When we went to pick up boat Paul took us out for a test run and was very professional and informative. He answered questions we should have asked but forgot. Vaughn and Elizabeth were so easy to work with. We had the boat on 3 different lakes the day we bought it and are thrilled with its performance.It is very reassuring to find a boat dealer that proved they truly cared about our safety and satisfaction and their reputation!!! Highly recommend them.
Great customer service from the service department. I brought a boat in from a competitor for some service work that I will not allow them to touch my boat again. Mark Sanchez provides timely and top notch communication. Wished I had purchased my boat from Whittle. Next one I will!
I recently purchased a pontoon from Jerry Whittle boats and Chad Williams was my salesman. What a GREAT experience I had! Chad is extremely knowledgeable and most importantly honest. There was no pressure to purchase but when I did the entire process was a pleasure. When I did the test drive I learned so much from Josh Evans who also was extremely knowledgeable and patient. Monty, who delivered my pontoon was on time and in constant contact with me, he even called me when he got back to Dallas to tell me a storm was heading my way and to make sure I get my pontoon locked down. Monty was very professional and a pleasure to work with as was the entire Whittle team. I highly recommend Jerry Whittle Boats if you are looking to purchase!
They were very respectful great service good prices and got done what we needed done fast. God is back on the water today.
After visiting 5 Yamaha dealerships in Arkansas, I found J Whittle Boats online. I had Gary Carpenter for my salesperson. This guy should be wearing a cape and be on a Super Hero squad! Straight forward, best price on first request, honest answers, no pressure. I drove 500 miles to pick up my new Yamaha engine, and I’ll probably do it again in the future. This is a place that you can tell is managed to put the customer FIRST!! Thank you Gary!
Needed a fuse that couldn’t be found anywhere, was told to call Whittle Boats and Willie (sp?) in the parts department was so nice and patient with me over the phone and had what we needed...Thank you for your great help and getting us back on the water!!!
We just purchased a Pontoon from Chad from Jerry Whittle boats and Monte came all the way out Eagle Mountain Lake to deliver it for us. Monte went above and beyond to make sure we knew everything about the boat (new boaters) and even helped us take it all the way to our dock! He then proceeded to troubleshoot a blown fuse and didnt leave until it was figured out - great guy! Will definitely be coming back!
I am a first time Boat Owner and I checked out several dealerships in the area. I went with Gary at Whittle Boats, great guy and easy to deal with. No pressure, No hassle. Explained everything thoroughly after I explained what my wants were. Elizabeth in Finance was great as well. Paperwork was quick and easy. And a special thanks to Monty and his helper (cant recall his name) but they prepped me on the lake on all the details of the boat and then even delivered the boat to Marina for me. Thanks again
Wish I could give them 6 stars! Bought a used boat in April 2109! It has been everything they said it would be! Great sales experience, Great boat, Great service = very happy customer! Go see Vaughn! His family will take care of yours!
We just purchased our first pontoon boat from Jerry Whittle boats. The entire experience starting with introduction to both Gary Carpenter and Gary Fischer at the Dallas Boat show, to completing the purchasing experience through Gary Carpenter (completed all sales expectations and requirements to build out the boat to our needs) and being SUPER responsive to every call and email inquiry) Elizabeth (Finance Manager, clearly explaining all business type requirements) and Monti (demod and delivered boat without ever rushing the process to meet a deadline) were second to none. Here is an example of a family business listening to every need of the customer and delivering results far exceeding the expectations. No surprises, and every single commitment during the sales and delivery process fully met and documented. We are very privileged to still have establishments doing work and keeping their commitments with the highest integrity.
We visited The Dallas Boat show several times in February 2019. We talked to many dealers, but continued to return to Jerry Whittle. Gary understood our family needs and was knowledgeable and helpful on the Trifecta line. He listened patiently and answered all of our questions. On the day we closed Monty and his team took us out for the demo. From launching to loading they covered every detail to ensure we were comfortable with our new boat. Upon our return, Elizabeth made certain that all paperwork was complete and accurate which made closing a breeze.This family owned dealership has been awesome ! There are many dealers that can sell you a boat, but these guys take the buying experience to another level. Thanks again !!
GREAT PEOPLE!Just bought our first boat! We visited several stores around the Metroplex and decided to buy from Jerry Whittle boats because of the great service and good people. . Vaughn was extremely patient with us and was full of good information. Josh took us out for our test ride. He told us and showed us everything we needed to know and made the whole experience really fun and relaxing. Wed strongly recommend you check these guys out if youre serious about buying a boat.
William at the parts desk was a great help in finding a impeller nobody else in town could find one highly recommend it!!
I was having a tough time finding a Tritoon boat during these trying COVID times. Well, I stumbled across Jerry Whittle Boats. I called and was routed to Gary Carpenter who had me a quote from I boat I saw on their website. 4 days later I went to the showroom, Gary showed me around the boat and we loved it. These folks do not put on any hard sales tactics and just want to make sure you get the boat you want. They are extremely knowledgable and forthcoming. It was easy to work with them. When I went oh the Demo ride, Monty was awesome ad gave me great details about the boats handling and the dos and donts. Im super happy I found them!! Thanks Gary, Monty and the entire team!
Best boat buying experience any one could have. The staff was super nice. From Vaughn to the mechanics that took us to test drive the boat. If you want a great experience go see these people. When I upgrade my boat I will definitely buy from them again. Thank you Vaughn....
Parts- I bought all the parts for my outboard tune-up and it was less expensive than Amazon. Great
Fantastic buying experience!A must stop when shopping for your next boat. The boat we wanted at a price that was right on.We chose them over 3 other dealers in the metroplex. A special thanks to Vaughn,Gary, Monty, Jose and Elizabeth!
We bought our first boat from Gary at Jerry Whittle. We have just bought our second in 8 years. This place makes you fell like family. Honest, straight forward, cares about the customer. He makes you feel like he is buying the boat with you, Not selling it to you. From Gary all the way to the service department this is the place to become a part of the boating family. Paul in the service department took the time to show me( patiently) how to winterize my new ski Nautique. He explained why he was doing something while he showed me. I can not express enough how great Jerry Whittle boats is. Go talk to Gary and see for yourself.
First time to buy a boat from a dealer. Gary was very professional and answered every question on the multiple visits. He was not pushy, did not create a must buy now scenario where if we walk away we lose, rather gave us what we needed when we needed it.The service department has been a great help as well. I had a minor item to care for with the bumper, and they treated it as a big deal and went overboard (Pun intended) to help me right away. I rarely see this type of service in any industry - great buying experience and great support.
Great buying experience. Lots of boats on display and our sales rep had so much helpful information. Never felt any pressure and the prices were better than we expected. I would highly recommend you check these guys out! We love our new boat!
Great service!
Best in TX !! The boat you Love,,, is here...
I bought a used 2013 Harris Flotebote from Jerry Whittle. Easy process. And, since then they have helped me multiple times hassle-free. My stereo was not working correctly shortly after buying the boat - they gave me a replacement no questions asked. The service department also helped me with documentation to change my own oil and plugs - no charge. Very helpful staff in Sales and Service.
Just purchased a 2007 pontoon from Vaughn. Process was quick and easy thanks to Elizabeth in the finance dept. Due to bad weather it took 2 trips out to the lake for a boat test, thanks to Paul and Aaron for their help. Thanks to Vaughn for the upgraded stereo and cover. Ill recommend you to others in the future.
This was my 4th boat purchase and it went phenomenally. Vaughn Whittle was very easy to work with and we were in and out of there in no time on the day of delivery. The day we decided to buy he gave me a date and time to test drive the boat. They went through it changing the oil, impeller, and made sure everything worked. I mentioned a couple of things when I looked at the boat initially and they fixed all of them. On the test run, we found a few things to fix and before I was done with the paperwork, they were fixed and my truck was hooked up to the boat. I dont remember the gentlemans name that we test drove with, but he really hooked us up.I would highly recommend this dealership to anyone looking for a new or used boat. Excellent service and I will be back there again.
We bought a used boat here and have received excellent service. Extremely satisfied with the sales team and the service department. I highly recommend Jerry Whittle Boats.
Mark Sanchez, parts manager, was very helpful with locating a part for my boat. He spent time with me helping me work through a problem I had with my engine. Mark and the rest of the staff at Jerry Whittle Boats are great!
Needed 3 letters for decal and finally located them at J.W Boats! Excellent service and very quick to get my order processed.. even sent me a pic to ensure they are correct. Highly recommended.
I give this dealership 5 stars because my experience with Gary Carpenter, Elizabeth Lewis and Monty were very pleasing. They all made my purchase very painless. Gary knew his boats. I actually have been going to boat shows in Dallas Markethall for 5 years and always end up looking at the Stingray 182 SC. Finally I went to see Gary and pulled the deal. I am very sure of this and I am not a newby in boats too since this is my 7th boat. This will be my last boat and last dealership. I will have to review their service department after my first 20 hrs. Again folks, if you are looking for a dealership and a sales consultant, go see Gary Carpenter of Jerry Whittle Boats in Lewisville.
Gary was incredibly helpful and got us fixed up fast. Highly recommend this place.
I just want to say thank you mark for taking care of All of my concerns. Thank you for going above and beyond!!!!
Buy from Jerry Whittle, you won’t be sorry! Excellent Sales and Service! Ask for Chad, knowledgeable and friendly! Shout out to Monty, Elizabeth and Randy for making g this a truly wonderful experience!
Big shout out to Gary Carpenter and Elizabeth Lewis at Jerry Whittle boats in Lewisville! Their service, attention to detail and customer first attitude have earned them a spot in our best place to do business category! If your looking to purchase a new or used boat and dont want to get the run around, visit these folks first! We got far more boat for the money and they gave us more for our trade! They were literally the best in the state, I know because I searched the whole state, we drove over 3 hours to make our purchase and would do it again!!! Get Whitt it!
Best boat dealer in the state of Texas, from Eric our salesman to the finance department very courteous and professional before, durning and after the sale. If your in the market for a boat especially and tri-toon go check this dealer you will be more than pleased with the whole staff.. 5 stars all the way.⭐️⭐️⭐️⭐️⭐️
I just bought a new Berkshire Pontoon at Jerry Whittle Boats. Everyone was pleasant and professional. Thank you to Chad, Monte and Elizabeth for making the purchase a good experience.
I bought my first boat with Gary about 1 month ago. Unfortunately I didnt get a chance to write a review until now because Ive been busy enjoying the end of the summer with my family on the lake. Like most of the other reviews, I agree with the great experience I had working with Gary and Elizabeth. There was no pressure to buy and I feel like I got a fair honest deal. After buying the boat, I had a part of my Bimini fall off into the water due to a faulty screw. I came by the store and Gary gave me the replacement part without a hassle. Im pretty sure when it comes time to upgrade my boat, Ill be going back without hesitation.
Amazing 1st impression. The google reviews are 100% spot on. Made selling our boat an easy experience. Didnt feel like we were getting screwed over. When I buy my next boat, it will be from them!
Bought a 2017 stingray and in the first 2 mo it was in the shop 4 or 5 times for one reason or another.Which means time and gas to drive from Ellis co to far north Dallas to drop of and pickup.I did get my 1st oil change for free to make up for some of the hassles.The owners son assured me they will do me right and make it up when I bring it in for service. For that reason I am changing for 1 star to 3 star.Also every time I am at the dealer I see a black pickup in the handicap parking space with no hang tag or disabled plate. I figure its an employees since its there all the time.
Jerry Whittle Boats Rock!!! I purchased my boat in 2014, from a man who bought the boat new from Jerry Whittle the year prior . Here we over 4 years later and I called Mark in parts to get pricing info on new front seat covers since my were cracking. He told me to call him back in a couple of weeks. He was able to not only get me the new covers from Excursion/Forest River he was able to get Forester River to cover it under the warranty that expired earlier in the year. I live in California and when I buy another boat, I will travel to Lewisville TX and buy it from Jerry Whittle! Thanks Mark in parts, YOU ROCK brother!