Got there before they opened. Melissa let me in. Tech was nearly a half hour late for work then did a bunch of stuff that could have waited before she did my car. Not real pleased except for Melissa who was nice and helpful.

Nice people service is slow sometimes.

I called for an appointment to get new tires put on my car. First of all the way the women answered the phone the first time was rude and put me on hold for a long time. Then the second time I called she didn’t even say anything and instantly put me on hold. Finally took me off hold after and wasn’t even sure what to do when all I wanted was to make an appointment. I get here for my appointment and the cashier just wasn’t very welcoming. I pulled my car over to the auto center and the man just had a very dry attitude like I really can’t explain it. Then I get back inside the auto center to look for antifreeze waiting to talk to someone to ask where I can find it, but the cashier didn’t even care I was standing there.

Had to return 4 times for simple oil change due to long wait times, up to 2 hours! No place to sit and wait!!

Wait was minimal and inexpensive

Customer service was helpful

The lady that works in the tire center did not know what she was doing! Plus there was a 2 and half hour wait. I do not suggest anyone going to Wal-Mart in Lexington tire center to get tires! Unless you want to wait for hours! They need to retrain the employees they hire to make sure they understand what they are doing.

Horrible service. I waited forever, before I was greeted. I came in for an oil change and to have 2 new tires put on. I left my name, number and keys. Went shopping while I waited.15 mins later over the entercom I hear my name, report to Auto department.I get there and they refuse to service my vehicle! 😡 My ex broke part of my key off in the ignition, and that was their reasoning. (If the car was stolen, why would the registration, title, be in my name and who changes the oil in a stolen vehicle!) This is the 3rd time Ive tried Walmart Auto and if I could give negative star, I would every time!

Not good at all . All bays were empty when i got there. But cars were waiting. Guy in front of me had oil change been there for 3 hrs not done yet. I wanted tires rotated went9 shopping for 2 hrs but kept a watch on them. Came back all bays still empty not a car had been moved. I left the other guy had to get a refund on frozen items that had thawed. This all happened at 10:00 am

Went here yesterday evening for an oil change. (mostly because for some reason the one in Salisbury was closed) Left with a stripped out oil plug, nice leak from my oil pan, and of course no oil change. 45 minutes later, I was called over the intercom to pick up my vehicle for them to tell my My oil pan was leaking and stripped out....I was told theyd review the cameras and call me back with details as a courtesy. I have yet to receive this Call. I have called up there this morning with no answer. I did not have this leak prior to my visit here! I am totally aware that I have a minor valve leak. There has never been a drop or puddle in my driveway at home or parking space at work. I religiously check my oil once per week in both of my vehicles. I have never had to refill or top it off. This is unacceptable! I will say the manager in that department was very pleasant and has a great attitude! However, the guy who was under my car did in fact damage my car! If I entrust someone to change my oil, I would like to expect they wouldnt damage it in the process. However, I now need my entire oil pan replaced plus the cost of labor! I would like to be simply reimbursed for the cost of parts and labor for damages caused by your employee. Will leave more reviews in other places as well as continuing to call corporate until this issue is resolved!

I got the best prices oil change, and they even put the wiper blades I bought in the auto department on for free. I will be returning. The synthetic oil change is only around $45. They even give you a paper with a barcode you can scan anywhere in the store to check the status of your service.

Was there over 3 hours for oil change and new tire. Poor management, if they even have one. Technician was nice, along with other garage employees. But everyone else seems to delight in stating policy that no other Walmart acknowledges. If mechanic wasnt constantly harassed, I would have been out of there in about an hour.

Price was right. But the wait to i stall tires was a bit long. All but 100 minutes. Ace was my installer and she was very helpful and kind.

The staff there seems to lack the basic knowledge of customer service. Maybe because its severely understaffed or maybe because the employees just dont want to work... Either way, it isnt worth the stress!

Kind, friendly service, without a lengthy wait. Attention to details of work provided.

The people are not friendly and are extremely slow. It took forty seven minutes to get my car taken in and we were the first in line. Also late to open.

Very decent prices 4 their facial wear

Good prices! Very clean! Nice people that work in that area as well! Definitely come back!

Great

Friendly, courteous. They do a good job changing tires . also one staff member stated I needed alignment on my toyota.

Don’t go if you’re in any kind of hurry. I had a flat tire on my way to work in the morning. Called ahead and specifically asked if they could get a tire changed quickly so I could get to work. They said “oh yeah, sure, go ahead and bring it. I’ll let them know. We can get you out of here.” When I showed up no one knew anything about me calling. It’s been 2 hours since I checked in and I’m still standing here waiting on a tire change. So far only 1 car has been sent out of the garage since I’ve been here.

So bought 4 tires and had them put on car less than a week later I m driving home from work hear really loud noises from back of car pull over on side of road and my tire falls off apparently either lugs wet not tightened enough or too much

They dont know what they are doing

Steven was awesome and provided me with great friendly service, however Nate at the counter was a complete jackass and could use some customer service training tips from Steven.

Im sorry, Ive tried getting my oil changed and batteries replaced, and they have good days, but all too often they have bad days. Had to see a manager about a battery, their own brand, that was a year old and they didnt want to honor the warranty. The lady behind the counter didnt know how to run the charge/test machine. 90 minutes later, I finally walked out with my replacement and the manager said that since I didnt have the original receipt with me, they wouldnt back this battery even if it goes bad tomorrow. That wasnt the policy when I bought it. Avoid.

Even though I had my own oil filter and oil they used for my oil change and they were very polite

Trade old batteries for new ones was easy

If you get there early be prepared to wait. Management didnt open doors on time, so therefore it puts everything else behind as you can imagine .

Shop is supposed to be oped @ 7 am. I arrive @ 7:10, had to push door open. They do not hv the auto on doors to open! I walk in they both roll tjeir eyes. I ask how long for an oil change. He tells me 15 before they r even ready!!! WTHIve never had good service here but for a young man to roll his eyes and not be ready for work when they r supposed to be. U just lost anotjer customer!!

Finally, good customer service!! Things are looking up!!

Hard working completing a good job.

In and out in great time for battery change

Not exactly a speedy service.

Very professional,friendly and great customer service

When you know what you looking for

Good place to get oil changed

Good place if you are not in a hurry

Went above and beyond to correct a problem and to get me out in a speedy manner.

They do a good job.

Do your self a favor,go somewhere else

There tires suck

No fast service. No obvious incentive for the workers

Went here to get replacement wiper blades and they did not have the 16 blade our vehicle required.

Great service.

Refuses to sell tires to go on vehicles whether its the right tire for a car or truck.

Bad service too long of a wait 4 hour plus an extra hour

If you go to get tires, make sure to clear your schedule

It took a little longer than expected 3hr for a oil change!

Kinda slow and they charged more than they should, cause I didnt want my old tires discarded, but decent.

Great place...

Fixed a tire, great job .

Cheap oil change while shopping for other needs.

Very busy

I had recently had some Auto problems at Walmart and I had to put out money for car repair and I was totally reimbursed.

Last time it was okay, but I did just get 2 tires. Not my go to shop for sure

Very not organized very slow service

They were a bit slow on changing a battery

Go There before 2:30 and they say its too late to get a tire, even though they close at 7. Had to go inside to even ask. No one came outside to help me.

Nice work

2hrs for a oil change ridiculous

Slow slow slow service

Decent service

Great prices

Cheap oil change

Looking for a battery

They are awesome!!

Always going to walmart

Quik job

Fast

Terrible

Great service

Greatest