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Glass Doctor of Livonia, MI
31625 W 8 Mile Rd, Livonia, MI 48152, United States
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Glass Doctor of Livonia, MI
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Ch
Review №1

I needed a replacement glass coffee table made to order. The price was very good, the service was quick, and the order was delivered in perfect condition, and I was helped with putting the table top on the pedestal.I would recommend this company highly, and would be sure to use them again.

Su
Review №2

I was told I needed a whole new wood window by another company, but Glass Doctor was able to replace the seal failure pane in one section with no issues. Im very happy with it. The wood window was saved. Looks great.

Da
Review №3

Great service. Had to get a new windshield for my car. Called on a Wednesday and had it installed by Saturday. Install only took about a 1/2 hour in my driveway. Very competitive prices. Thanks!

Ma
Review №4

They preform the replacements quickly and in a professional manner.

Wi
Review №5

High prices but they do good work. This was my second time having them do a window repair. I would use them again.

Le
Review №6

Needed to get a new patio table glass. They came out and took measurements and ordered the glass. The new glass came in earlier than I was expecting. Scheduled a time to bring it out and install. Everything went perfectly. Hats off to Julie, she made the whole process easy.

Ca
Review №7

My granddaughter shattered a patio door panel. I called three contractors for estimates and the Glass Doctor gave me the best price. Tim was professional, kind and funny. He made the process less stressful for me. I will definitely recommend them.

Mi
Review №8

Fast service, prices are reasonable. Work was excellent. Highly recommend.

Ro
Review №9

The Glass Doctor was very professional and did a fantastic job!

Ra
Review №10

Did the windshield in my Audi in under an hour. Good clean work and were kind enough to give me a ride home within 2 miles! Just gave them glass replacement for our home as well Ron and Rob are very professional.

wi
Review №11

Repaired our doorwall after the grandson broke it. Great price, solid workmanship and cleaned it all up. Five stars for Glass Doctor!

Bu
Review №12

Did a great job and very reasonably priced. Technician was very knowledgeable.

J
Review №13

My experience with Glass Doctor was first class. No fuss easy appointment with great customer service.

Ch
Review №14

Had my windshield replaced. Everyone was very nice and the installer did a good job on the actual windshield, but scratched up my truck pretty bad. I did call them out on it, they offered to look at it, but I knew they Ultimately would not pay to have both of my fenders wet sanded. I have professional quality buffers and products. They wouldnt touch these scratches. Be careful.Funny part is the installer made a comment on how nice my truck was and you dont see them like this anymore.

Ch
Review №15

I had a windshield replaced in my truck and was in and out they did a great job

Jo
Review №16

I dropped off a 1x2 aluminum framed shed window, needed glass replaced, had a slight bend in frame. After having for 4 days and not responding to messages, I drove to store. Receptionist gave me back window not repaired, told me the bent frame made it unfixable. I made a couple calls, Dan at Dans glass in Wayne told me to bring it by. I dropped it off, 3 hours later he had it ready to go. Dan cuts plate glass in his shop, most others send the work out. Glass DR should have called me the next day if this simple repair was beyond their capabilities. Window is back in shed 100%, thanks to Dans Glass

Re
Review №17

Save yourself the frustration and GO SOMEWHERE ELSE.Long story short, I got my windshield replaced and the first technician ‘Joe’ did an absolute horrible job. When I say horrible job I am talking uneven gaps from the glass to the body side to side, the plastic cladding along the bottom not fitted properly, a stress crack in the replacement windshield (that he didnt even notice), visible black urethane adhesive residue on the bright red paint AND he scratched my car.I am absolutely bummed about the damage to my car which is not easy to fix and expensive to do so properly. I see another review also mentioned that their car was scratched so apparently you can expect this type of work at Glass Doctor of Livonia.I will never let Glass Doctor touch my car again.

Da
Review №18

4/9/2020I had a small chip on my windshield. Nick sealed the chip quickly and I was out of there in no time. He actually noticed another chip that I wasnt aware of and he fixed it, no charge. Great service, great work, what else can I say.

Pi
Review №19

They have great installers! They know what they are doing! And the staff on the phone was great as well. Decent prices. Helped me save a ton on the windows before we sold our house.

Da
Review №20

Great service work and prices!!

Gl
Review №21

Nick did an excellent job in our daughters VW Jetta. He took the time to explain things and even had a couple great pointers that I didnt even ask for.Will use Nick and the Glass Doctor again without hesitation.

M.
Review №22

We have been doing business with Harmon Glass for many years! Always friendly & professional Staff! Highly Recommend!

Ja
Review №23

Friendly quick service and I work for a heating and cooling companie so I needed taken care of quick service and they provided it very professional

Sa
Review №24

These guys have been amazing!!!! Ive used them on many projects.

Ke
Review №25

I had a guy named Joe wonderful person did a fabulous job on my Honda Accord very polite I would highly recommend Joe and this company at any time

Ca
Review №26

Needed a mirror replaced for a bathroom. Brought the frame in and they fixed on the spot. Courteous and professional!

To
Review №27

I have used the Glass Doctor for several different cars, and I find them to be professional, courteous and they do a great job. I highly recommend them if you have the need for a new windshield.

Al
Review №28

I received nothing but great customer service with my recent windshield replacement. The technician came out to my office and installed my new windshield in about a half hour for about $100 cheaper than any competitor price I could find. When I discovered a defect in the piece of glass a couple of weeks later (not the fault of Glass Doctor - just a manufacturing defect), these guys replaced the windshield again for no charge without any questions asked. During the second install, an accident occurred where a small part of the interior of my car was damaged, and everything was quickly repaired, good as new. These guys really stand behind their work and their technicians, and they gave me such a great level of service throughout this process. I really appreciate their commitment to making every customer happy (even if that means putting in a little extra work for free), and I would definitely recommend Glass Doctor to anyone who needs a windshield repair or replacement.

La
Review №29

The whole experience was great from estimating job through installation.

Th
Review №30

This company is great ! Staff very friendly on the phone. And William that installed the windshield was very polite ! Thank you everyone whos employeed there for your great work !

ke
Review №31

Had the glass in my door and window replaced. Order was placed immediately, the price is great. Installers were friendly and quick to install. My door and window is beautiful

Au
Review №32

Great job! Pleasant technician. The technicians name was Will, and he did a great job. He was done in about thirty minutes. Very pleased with my experience.

Da
Review №33

I had my windshield replaced for a Scion. You guys gave me a good price and did the work properly. You showed up at my house when you said you would and even with the weather terrible outside, winter just started that morning the installer was pleasant and professional. And yes, I would use your company again. David from Livonia Mi.

Sc
Review №34

Great service and wonderful personnel. I dropped one star because the promised delivery time was a week after the date originally given.

Da
Review №35

Good work, nice people.

Li
Review №36

Joe was helpful and gave me a fair price on a basement window and two glass shelves. He even threw in a free picture frame glass. Will recommend to others!

To
Review №37

Excellent experience with these guys. Called this morning for a windshield replacement on my Wrangler. From the phone call in for a price and appointment, to the install. 5 star all the way. They did a house call same day. Talked to Mark at the shop and got pricing and appt. set. He was awesome. And the install that came to house was fast, professional, friendly, and did a clean job. Will give them a call again. Great job guys!!!!

Ca
Review №38

Recently moved to Michigan. Called Glass Doctor for help almost two weeks ago. Was told I would be getting a quick call back with estimate. NOTHING. Contacted competitor. Job completed in two days. Still no call back from Glass Doctor. Waste of my time..

Da
Review №39

This company is a waste of time they made me get off work to come here and tell me they dont install windows when I clearly told them the issue before arrival. Dont use this company waste of time

TO
Review №40

Outstanding customer service, contacted insurance provider and scheduled glass replacement to facilitate my needs.

Ga
Review №41

They did a great job at a reasonable price.

Ma
Review №42

A rock hit my windshield yesterday. I stopped by the Glass Doctor to see what could be done to repair it. Joe worked some serious magic on my windshield. I highly recommend the business.

Da
Review №43

Called and talked to Rob was very helpful. Nick showed up and did an excellent job. Thanks again.

Va
Review №44

The shower doors were exactly what we were hoping for. Just beautiful! The installation process was actually much quicker than I had imagined, and they work perfectly. (My first experience was just two small pieces of glass to top some end tables...and they were so helpful, I returned to get a bid on the shower doors!).

Jo
Review №45

Joe did a great job on my recent windshield repair from a stone chip and on a separate windshield replacement a few years ago. Friendly, honest, reliable and reasonably priced!

Br
Review №46

Mark and the crew were great!!

Br
Review №47

My windshield needed a chip repaired. The guys were incredibly friendly, got it done quick and charged me a great price. Id recommend to anyone.

Na
Review №48

The reasons I would recommend the Glass Doctor: 1) Their glass is made in the United States of America. 2) The technician was prompt and pleasant. 3) The warranty cannot be beat. 4) The workmanship is perfect. Thank you.

Ar
Review №49

Friendly staff, great work and reasonably priced. Had a great experience, all thanks to the owner Joe Moore.

Ha
Review №50

Glass Doctor did an outstanding job. We had a broken window and they replaced it very promptly. The tech. was extremely friendly. I would definitely recommend them to anyone that needs a window fixed. Thanks Guys !!

Ma
Review №51

Had the windshield in my pickup truck replaced yesterday. The technician James was outstanding and did a great job. He explained a lot about what he was doing and why. I will recommend the services of the Glass Doctor, prices are great service is even better.

Jo
Review №52

Your people were friendly and professional. The installers were unobtrusive, worked quickly and did a great job!

Be
Review №53

I called and sas able to take my car in and get it fixed right then. Joe was super nice and efficient.

Ch
Review №54

I just used this service for my Jeep that needed a new windshield. Not only are they reasonably priced, but they make house calls! Their representative, Joe, was professional and efficient. I would recommend this company time and time again.

jo
Review №55

Replace Bedroom and Kitchen Windows

St
Review №56

Use at your own risk! 3 trys and they still cant get it right! Lousy! Lousy! Lousy!

Li
Review №57

Great Experience. Dave A. is a HUGE asset to the company! They took care of my windshield needs with out any issues. He also assured me that if there were any issues that came up, they would take care of it quickly. Great Job!

Ry
Review №58

Replaced my windshield in my driveway. Very friendly tech and he did a great clean job amazingly fast.

De
Review №59

Great price and service !

Do
Review №60

On 2/12/2019 I made an appointment to have my rear windshield replaced. I was told that someone would call me and the windshield would be replace the same day. No one called and no one showed. on 2/13/2019 I took my car into the shop. I have a 2016 MKX which is mostly computer operated. I only looked at the back of the windshield and did not test anything else. On 2/14/2019 when I tried to open my trunk nothing was working, the trunk would not open the remote control did not work, glass was all over the place. My back seat was left down and broken glass was all over that. My new car was a mess and for $325. I visited hell and suffering along with anger. I called the dealership and made an appointment to have my car repaired. The people at Harmon did not warn me or notify me of this before touching my car. They did not tell me about the problem (my door was messed up) after completion and before payment for work done. No one told me nothing. When I took the car back there was not apology or concern for my problem that Harmon the Glass Doctor created for me. I was asked the question? no one told you this would happen when you were on the phone? I am angry because if I had been told of all things that could/would go wrong I would of made a better decision of where to take my car. Now I want Restitution. Do not take a new car to this shop. The technician only knows old cars before 2001. Do not trust these people. Test all the functions of your car. I am going to file a claim with the small court to try and get back all additional money I must pay to get my car back in working condition. Do not look at what they charge and remember you get what you pay for. This business is in the hall of shame.

Re
Review №61

Fab Company to deal with - they did an EXCELLENT job repairing/replacing the special glass on our building in Southfield MI. They cleaned up the mess too! Peace Out - Renée, Southfield Family Dental Center

Ey
Review №62

Excellent service right at my home.

Ra
Review №63

I called them and someone was supposed to come out to my house between 9 am and noon on 3/5/17 to give an estimate and no one showed up. I called at noon and they said someone will be there before 2 pm and still no one showed. I took a day off from work and sat at home waiting for these folks to come. Will not use them.

Da
Review №64

I have a transit connect and replacing the windshield is really hard. They got the work done in under 90 minutes for less than the other companies that quoted. The guy at the front desk was really decent to the older customer in front of me.

Ry
Review №65

Nice stuff and professional, Did the glass replacement in hour

Ja
Review №66

Fast and professional service, coordinated with my insurer for a flawless and convenient windshield replacement.Special thanks to Joe for making it all come together so easily

Ab
Review №67

One of the best technicians there has got to be Joe, I had issues with the glass whistling and he fixed it right away. Help desk has the nicest lady possible, defiantly recommend this place.

D
Review №68

Theyre fast and good at what they do

Iv
Review №69

Great service. Very professional.

Vi
Review №70

Very professional, timely, and the window fits perfect and looks fabulous.

Ti
Review №71

Joe helped me out huge on two separate occasions. Very friendly guy who will help you with any of your glass needs.

Va
Review №72

I called and was told that someone at the shop in my area would call me... Well NO CALL BACK....NO INSPECTION...NO NOTHING. I WILL NEVER USE THEM..NOR WILL I REFER THEM ANYONE. AWFUL CUSTOMER SERVICE.

Je
Review №73

A+++++Highly recommend; Nick, my installer, was awesome and accommodated my work schedule to come out to my house in nasty, cold weather to replace my busted car window.Price was also much less than other quotes from Safelight, etc...Thanks guys!!

Ge
Review №74

I went in for a chip repair. Paid them $50 and drove away with it looking the same but them telling me that it was the best they could do. A couple of weeks later went to another place that told me that nothing was even done at all and for another $50 they did an amazing job. I would never go to this ace again.

Co
Review №75

One of their techs came to my house to replace a shattered door-wall and I am extremely pleased with how it turned out! He was a pleasant young man who really seemed to care about how it looked and I will definitely be using them again in the future.

Ka
Review №76

Had a great experience! No hassle, great customer service, - thanks Joe!! I can see out of my windshield again!!

Do
Review №77

I never had a window replaced, so when they told me my 2015 equinox rear defrost window would be installed for 75% less than my deductible, and next day, at my house, needless to say I was pleasantly surprised. And very professional and personable.

Vi
Review №78

Best place to repair your windshield

Ch
Review №79

Fast and friendly. Ill be back in the future.

R
Review №80

Easy to deal with. Installer was Great! Thanks again

Ke
Review №81

Joe Moore was fantastic. Very good service and prompt.

Ra
Review №82

These guys are great and fixed my window right the first time. I had my windshield fixed at another glass company and had nothing but problems. I recommend these guys for any of your glass problems.

Ro
Review №83

Great job and done in no time

Wi
Review №84

Experiece was timely, professional and seamless from start to finish. Outstanding business to deal with.

je
Review №85

Great customer service, very accommodating on appointment scheduling & quality work!

Jo
Review №86

People at Glass Doctor were friendly, knowledgeable and competitive in pricing, went above and beyond would highly recomend.

Su
Review №87

Already submitted a review under LeRoy & Susan Dubey. You have it spelled Leeroy. Please correct the spelling.

se
Review №88

I came in for windshield replacement. it was fast and no need to wait for a long time, one-year warranty is provided for free replacement if the windshield breaks again. Nothing abnormal so far on the new windshield, it is from PGW by the way.

Do
Review №89

It was a emergency sitiuation when i called and they were there to repair within 24 hours.

Al
Review №90

Courteous people and staff

Jh
Review №91

This place is terrible. Its been over a week since I request for appointment they never called.

Am
Review №92

Accidentally submitted review for wrong company.

a.
Review №93

Took care of business.

Ro
Review №94

Great service

Information
20 Photos
94 Comments
4.6 Rating
  • Address:31625 W 8 Mile Rd, Livonia, MI 48152, United States
  • Site:https://glassdoctor.com/livonia?utm_source=gmb&utm_campaign=local&utm_medium=organic
  • Phone:+1 248-471-5087
Categories
  • Auto glass shop
  • Glass repair service
  • Glass & mirror shop
  • Shower door shop
  • Window installation service
Working hours
  • Monday:8AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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