I bought an Audi A4 from them and a day later it left me sit! It was close to the dealership so they came and got it started which was nice, but should’ve never happened! Afterwards I had nothing but problems with it and when I tried taking it back for then to fix less than a week after I bought it they wanted to charge me for it. I took the car to another garage they fixed it but has had many other problems as well. Needless to say the car is sitting and can’t be driven until I can afford to get it fixed which will cost almost as much as the car!
I bought a beautiful Mercedes from European Imports and I loved it more than any other vehicle I have ever owned. The maintenance was always reasonable and the owners are wonderful people.
Bought a manual 2013 SportWagen with 77k from them maybe 6-8 months ago, and have put about 10,000 miles on the car since. The slave cylinder/throwout bearing went bad a few months in. I doubt it would be possible that they knew it was going. Replaced it at home (saved about $700 that way) and so far car has been great. Seems like a solid car, and rust free. If they werent 2+ hours form me I would probably take the car there for service.
Nickel and dime you on maintenance. Beware we dont like to throw parts at the car yea but will keep charging for diagnostics and cleaning sensors ects
Im fairly new to the area and couldnt find a local mechanic that was willing to honestly evaluate a loud noise under the hood with my Mini Cooper. Most either passed or wouldnt commit to being able to get parts quickly. I get it, this isnt the most common car around here, but still.Great experience from the start with European Imports. Amanda was super quick with calling back and relayed all my information accurately so I didnt have to explain my issue multiple times. Once they had my car Doug & team diagnosed the broken tensioner issue and even diagnosed a few other issues I knew it had. The quoted repair price was fair, especially the parts bill as I couldnt find replacement parts from online vendors for less than they quoted. No padding of the bill or unnecessary repairs as far as I could tell. It was a day and a half from the time I gave the green light until it was fixed, which I was very pleased with. Ive had the car back for about a week now and everything is good as new. I hope i dont have any other problems with my car that, but if I do I will bring it back to European Imports.
Clean used vehicles
Very friendly and honest staff! Love the customer service and they are willing to do what it takes to go the extra mile for the customer. I didnt feel hassled or pushed into buying anything. Definitely recommend this wonderful place!
This was my first experience working with European Imports. I purchased a car outta state through these guys and I gotta say, European Imports was by far the best car buying experience Ive ever had. They supplied me with all the photos and videos I requested, and the customer service was outstanding! I worked directly with Matt and he was fantastic to work with! Matt always went above and beyond to take care of me, awesome guy! Thank you guys again for everything, I cant recommend you guys highly enough! These guys ROCK!! A+ Experience!!
He allowed me to buy a POS best car ever. I promised I would keep that quite but I moved out of state and drove that car. If you need a euro whip see him
Great place to buy a car honest people and great service staff
I had the WORST experience at European Imports. The day I bought the Volvo the check engine light came on. I immediately brought it back and they said it was because I bought low grade fuel and they reset the light. The next day the check engine light came on again. I went back and forth for 1 month to NO SOLUTION. When I said that since the check engine light kept coming on I wanted to return the Volvo. No go. They didnt want it and Have a nice day! So six months later I took it to another garage (now we have 2 fault messages) and it will cost me $6,000 to fix. Now I have a car payment, cant drive the car and no solution in sight.DO NOT BUY FROM EUROPEAN IMPORTS. I talked to some friends and no one has had a good experience. BEWARE!
Went to look at a car that they just inspected and it made a crazy amount of noise in the back. They wanted the excellent value from kelley blue book. When I asked them about it they said its a used car you get what you get. Then proceeded to tell me its probably breaks and rotors which wouldve been an inspectable part. As I called the next day was told the shocks mount and struts are bad and gonna need replaced those are also inspectable parts. So be careful sounds like they just slap stickers on there
European Imports did a great job getting my SUV mercedes inspected answers able to take the time to make sure everything was okay.
Friendly attention at the front office and immaculate service by Doug
We shopped the Phila/Balt/DC metro area for months, ALL the cars we visited were grossly misrepresented. After wasting so much time & gas, I finally convinced my daughter to make the 3+ hr trip to Loch Haven and it was well worth the trip. Was everything perfect? No, but well above everyone elses standards. Doug went out of his way to make us comfortable and help us get the car home. We had a few small issues when we went for inspection and Doug resolved the issues almost immediately. I highly recommend them and already forwarded their info to one of my very best customers who is also looking for their college age child. We are very happy with the value of our purchase and know we will get many miles (100-200K) w/out any major issues; we purchased a 328xit.
Doug and Jeanette are knowledgeable, professional, and absolutely fantastic to work with.
Welcome to the SuperMedia Family!Cant wait to see what the business looks like next year!---Erick Rittle SuperMedia Advertising Consultant
Very nice people.
Great service.thanks
Do not buy from this placeHad nothing but problems with the car
Great place. Love them all!!!
Excellent selection and service
Its very short notice they helped solve the problem with my Mercedes RV which helps me by not needing to go all the way to State College
Kind, curtious, they get things done.
Great cars
Very pushy