Swapped out a trailer tire for us on the spot. Very quick and efficient. It’s great to see this business supporting other local businesses during this time. With their attentiveness and speedy turn around time we were able to continue with our day and not be held up due to a flat tire. Would definitely recommend!-K&J Lawn and Landscape, LLC.

They like to strip your bolt on tires and they had all day to fix your tires still did not get the work done

One of the most efficient, fastest stores nearby. Anthony is very professional and honest when it comes to your car. The store is well run and very clean. No excessively long wait times either.

These guys took me right in Friday before closing and fixed a tire with a nail in it quickly. I had a great time talking to them amd learning. Anthony found a leak in my rear differential that had not been spotted a month ago at the dealer and it wasn’t new as I had noticed fluid on the garage floor but didn’t know what it was. May have saved me a lot of money. They were not cranky like the other places I called when the light started flashing on my dash- and that means a lot. Gave me advice on snow tires as I haven’t lived in snow for 15 years.

Great place. Get answers and work done for a fair price. Will recommend to friends, family and neighbors. Anthony, the manager, is a great guy and the rest of the staff are just as friendly.

Love going to Mavis. The staff is always really nice and friendly. The prices are good considering other shops prices for the same job. Definitely coming back for any of our car repairs

Anthony (manager) is very friendly and did a great job with my truck. I recommend going there to get your vehicle fixed

Great store. Paul was great.

My daughter brought my granddaughters jeep in to get back brakes and pads and was quoted 175.00….they called and told her she needed 4 calipers and the bill would now be 800.00… so she took it somewhere else and low and behold it only needed back brakes and pads … and the bill was 175.00. If that isn’t a SCAM I don’t know what is! Mavis should be ashamed!

Anthony and the team were great. Like most businesses these days they seem under staffed and they handle it like professionals. Truly a pain free experience and I feel like I got a very fair deal on the tires. But the customer service and quality work will bring me back and I will be sending my friends and family in to see the guys and gals. Highly recommend!!

Fast and speedy service, conversation made time fly by. The manager Anthony, took care of my needs very well, it was a pleasure to meet him

Anthony is the best, will always take my car to him. Great service as always.

Had a nail in my tire and they quickly took care of it, no problem at all. Excellent service.

Anthony has got to be one of the kindest people I know. Ive never needed to be here before so this experience was awesome!! Thanks for everything Anthony and the guys at Mavis in Lockport.

Very friendly, reasonable prices. Went above expectations and did more than was called for to make it a great service experience. I also witnessed this with an older couple and another lady that came in while I was waiting for the work to be completed. Im confident they will not take advantage of you. Ive been here several times. Always a good experience!

So yesterday I went to Walmart to purchase a couple of Goodyear tires to replace mine on the back of the car. I picked out my tires and waited in the lobby. About a half an hour later service manager comes out and says the two of my studs have been snapped off on that I would have to take it to Mavis to have it fixed. So I did that and they replaced the studs for about 60 bucks. Went back to Walmart and they refunded my money for the fix.In the meantime the Walmart technicians not only lied to me about it being an unnatural occurrence, with the technician saying its the first time its ever happened in this shop., whereas Mavis says it happens almost constantly... Up to three times or more per week.So after a full 3 hours of shop to shop shenanigans, I went back to Walmart and waited another hour and a half for them to do absolutely nothing because only one tech was working. Mind you I had been out and about since 11:00 am. It was about 4:30 p.m. and I still had no tires on my car.Would this like the story in mind, Im at Mavis right now getting my tires put on. They had me in within a half an hour and the technician is finishing up with buttoning everything together.They have a new customer. Im very pleased. 😁

Got me in quick and got everything done quick and efficiently just great service all together

Generally pragmatic and gets the job done. A practical choice for anybody. Highly recommend it.

Best place to go in Lockport!! So nice, efficient, and fast!

Very pleased with the repair performed by the MAVIS crew in Lockport; equally as pleased with their professionalism, time to complete the repair (replace both rear wheel bearings).I drive a 2013 FIAT 500 T(urbo), its beginning to show its age, notwithstanding, I intend to continue relying upon the capable technicians at the Lockport store.Good job, guys!!!

Ashley, the manger was awesome ! Excellent customer service. I was very pleased with my vehicle.

The best customer service ever. The employees are so friendly and work fast. I would recommend this place to anyone.

Got me in fast, diagnosed fast, and fixed bad wheel bearing and rear brakes fast. Told me what it needed and why. Threw in a new battery at no charge because It was old.Friendly and professional. Prices for parts and labor very reasonable. Open 7 days and 3 blocks from home are bonuses. Refreshing experience.

Great service. Free air for tires. Knowledgeable desk staff.My tire place !

Staff always friendly. .made an appointment on line. They took it right in..oil change..tires rotated. .done when I went back to pick it up.

When I drop my car off I was told it will cost $299 for pads and rotors they call me an hour later want to charge $169 for caliper’s …..we’re any other store one caliber is $70…. And they only replace one My total charge was $448

Great service, quick work, knowledgeable, and friendly staff.

The Mavis employee’s are great. They were very friendly and professional. They had everything I needed. I had 4 new tires installed and had an outer tie rod replaced. I waited for an hour and a half. Also, the price was perfect. I would recommend Mavis to everyone, they have great customer service and got the job done correctly.

New problem, or so I was led to believe! Mavis of Lockport was going to charge me $400 for new outer tie rods that I didnt need for a NYS inspection. Turns out the problem was that the struts were bad! Mavis replaced said struts last year and charged me $1100! Another mechanic shop passed my vehicle & gave me an estimate for the same struts that Mavis had charged me for last year! So did they actually replace the struts or just say they did? Or did they install bad or broken struts? Should they do the work again free of charge? Under warranty? No! I dont want them touching my car or my wallet ever again!

Friendly and courteous service. Repaired my tire after being punctured by a screw while traveling through Lockport.

I was told to check out Mavis in Lockport. I am so glad that I did. I needed 4 new tires and didnt want to break the bank. Ashley ended up taking care of me. What a wonderful person! She made sure all my questions and concerns were addressed. I cannot thank her enough. This store has really good people working here. Im so glad they work in my hometown! Last yet not least, I love the tires, I got the Mavis 75k traction control. Thank you again, Ashley!

ALWAYS PLEASANT AND BEST PRICES, EXCEPTIOANL SERVICE.

Anthony & Ashley were absolutely awesome! Very pleased with the change of staffing!

Ashley and Anthony from the Lockport location went above and beyond! The service and the work was flawless. I needed brakes and pads on all 4 tires. Amazing price!

Kevin is very professional and knows what hes talking about,always willing to help anyone out has a great attitude and great attention to detail...the guys in the shop are very professional also and get cars in and out quick...

The technicians were helpful in diagnosing an emergency in our truck. The frame was falling away from the vehicle, and the gas tank was resting on the driveshaft, causing a potential fire hazard. We appreciate their assistance.

Friendly service. They had the tires I needed, in stock. The price was good. I was only there for about an hour and had 4 new tires installed. Perfect

Ive been a return customer to Monro muffler for years, after dealing with the manager Anthony I will never go anywhere other then Mavis, his customer service is beyond the standard youd expect from an auto shop, we appreciate you!

Thank you mavis! Managers and the technicians are amazing!

Come and see the team for all of your car needs they are awesome and you will be in great hands and your car will be well taken care of!

I showed up at Mavis unexpectedly, on a weekday before 5, with a flat tire. They managed to squeeze me in, and have me out in an impressive amount of time. They were courteous, fast, and efficient. Price-wise, I dont think I could have done any better any place else. I was impressed.

I would highly highly recommend this shop. Very knowledge and has fair prices. Will not recommend parts that are not needed. Top notch. The store manager, Josh, is also great to work with. Very honest place you can trust. You have my business going forward. Thanks!!!

The guys were great. They walked me through and showed me everything that was wrong that needed to be fixed as well as real respectful and the alignment specialist was excellent

This place is very professional and very helpful! Danny Castillo answered any questions I had and I will go here in the future. A very great business that I will tell my friends and family about.

Vaden is the best and so is all the staff. I woke up to a dilemma and was able to get it handled in no time. As I sat and waited I watched Vaden and his coworker continue to take care of everyone that came in in a friendly professional manor. I definitely recommend them.

Your facility is very well keep up. Your staff members are well spoken and professional. My Son took his vehicle there and your price range is as well as other shops. The most eye opener for me and my son was that your team gave us our Military service discount. Your respect for us Veteran is very Thankful.. Again thank you for your Service. Frank Roman.

Excellent customer service!! New tires were much cheaper than other places we called. Our wait was minimal and the guys were super friendly and kept us updated on what was going on. Will definitely return for any future needs and will recommend this location to all of our friends and family! Big thank you to Vaden(I hope we got his name correct...hahaha)! Great guy and very professional!

Great experience. Timely service, courteous and helpful personnel and decent prices. Highly recommended.

The place is clean has a bathroom. The workers are nice and friendly. They get you work done in a reasonable manner and time. Prices are good great quality accommodating. I prefer them to other tire places.

I would like to start by saying that I received exceptional customer service from Joshua himself. He was very polite to start which was comforting once I started explaining my troubles with my vehicle he gave me the assurance that I was in the right place and would make sure that when I left that everything was taken care of. That was really assuring simply due to the fact that I’ve been to multiple car shops and have been taken advantage of.My vehicle was complete in a fashionable manner and all problems had cease to exist. I would like to say thank you and I will be back soon but not too soon..

Anthony and crew always comes through! Professional and timely work, consistently.

Friendly staff and seem to do there best to work with you.

Was there in July 2020, was told my brakes were fine...despite loss of stopping power. In October, I got new tores on my vehicle at a different place, and was told that my rear calipers were frozen and I needed new brake pads all around. Got a second opinion. Yep.. frozen calipers. Ok.. fine. I went to a different shop and had my brakes done. The calipers had been frozen since at least March. They had to torch them off because they were so rusted on. Not pleased with being lied to by Mavis. That lie could have resulted in a crash.

If was fine up until the alignment tech got fired just before doing my car. It was kind of funny though.

I have had a pleasant time here every time I have come in so far, all of the staff is very approachable and understanding from what I’ve seen. That being said, Ashley made my last experience absolutely wonderful, took the extra time to make sure that everything I needed was taken care of and went above and beyond to make sure that my visit was the absolute best that it could be. Thanks to the service provide by Ashley on my last visit I will 100% be coming back if ever/ or whenever my car needs future servicing.

My experience was great and I didn’t really have to many issues with my car. So the service and time frame were great as I was in and out. The one Women in the main office, was very nice and understanding of my car issues, and took care of me with this crazy time we are in. I would recommend anyone to go get there car fix there with any issues.

Great customer service ! Affordable prices .

Been coming here for years. Had a few problems either with service or pricing at times but who doesnt. I lease my vehicles but kept my paperwork for verification of service. Would recommend

Went in for rear brakes, also scheduled an inspection online Appointment was 9am upon arrival was informed they can’t do inspection, I should have left but needed brakes, 45 minutes later I was informed I needed rear tire rods at this point invoice was over 900. 00 they also suggested an alignment! I gave approval and sat for almost 5 hours, I was told several time they just had trouble bleeding my brake lines, and didn’t know why I watched the mechanic walking in circles, left the building twice and went across the street for ice tea and 2 pot pies while my vehicle sat, I asked a woman named Ashley who stated not long he’s got it then we will Aline it . This was at 12:15 pm I then watched the mechanic bring another vehicle in and start working on it, a gentleman named Josh told me my car had issues and they didn’t know what !! By this time I had enough I asked him too wrap it up and I had to leave ! He attempted to Aline my car I stopped that and my brakes never fixed and a invoice for 900.00 they are criminals I felt like they scammed me for up charges and after 5 hours enough I will file complaints with the state as well stay away they are crooks, I reported this too district management waiting for an answer and my credit card company!!! Crooks unprofessional I was called bud, man, guy all professional terms too call customers !! Scammers

Very rude and expensive

Nice tires for good price. Only problem is with mask adherence policies...lets face it...this virus is not going to go away quietly...people not wearing masks are idiots and make others sick..

Nice people quick work

When you cant afford basic maintenance. Mavis is the place to go

Great customer service, did good work and seemed to take a real honest approach. Appreciated them and will be back!

So over priced. I needed rear breaks including rotors, calipers, and pads, which I had already previously paid for else where. They stated their labor rate was $90/Hour. After the job was done, to my astonishment, my bill came to $220.... take your hard earned money elsewhere.

Great place!

Has free air pump outside. Very handy

Got a good deal on my tires and now Im going back for an alignment and More tires

Amazing people amazing service funny awesome!!!

Excellent Customer Service and Great Work, extremely friendly and best prices around!! The manager Anthony was extremely helpful and very communicative throughout the process and my vehicle was completed 45 minutes before my appointment even began!!

Great place for any tires

Great service, especially jason was very very helpful and kind! 5 stars for sure(:

Took awesome care of my vehicle! Had me in and out in under an hour!

We stopped by to fill up the air in our tires today. After about 30 seconds it was just too cold to be outside. We asked one of the guys if he could help us out and he had no problem doing so. Thank you again, we appreciate it!

Great service very professional, josh the manager was very knowledgeable and not to mention how well the mechanics did there job ... great team effort into resolving my car issues i highly recommend .

Ashley the assistant manager is amazing eric the assistant manager working wit her was so no socialable

Great customer service and Carlos is extremely polite and honest

I did not like how I was treated by John which made me leave the shop. Josh stepped in as I was about to leave and took care of getting me set up for service. He just kept saying dont worry Ill get you taken care of and he sure did. That was nearly two years ago and I will go out of my way to see Josh whenever I have an issue. Im just going to reiterate that point, its been two years and I still come and see Josh every single time and he hasnt let me down. Thank you for your help sir. It is very comforting to work with someone who understands and appreciates that your hard-earned money is not easy to part with. Not too many people especially in this field do that. And its much appreciated! Go ask for Josh!

I took my truck in for a tire rotation. The manager seems to be a very nice guy. They were very busy, so after a long wait they finally got to my truck. I knew I had a screw in one tire that needed fixing plus they found a piece of metal in another tire. If the technician moved any slower I would have started CPR. when they were done I immediately noticed my dash is telling me two tires are low on air. What! They didn’t even check air pressure! They also didn’t reset my pressure monitor system. I would have complained but they didn’t charge me anything. That was a pleasant surprise. I wouldn’t recommend this place. I guess good help is hard to find.

Scheduled appointment online for inspection, location dose not provided that service.

VERY SATISFIED WITH THE SERVICE AND THE TIMING WAS PERFECT. PRICED TO WORK WITH ANY BUDGET

Very very pleased. Brad called me the morning of my appointment to let me know the tires I purchased online wouldnt be in but he could get me into something similar for a few dollars more. He was very very professional on the phone and in person. Cost was a very big concern for me and he worked with me to get me some great tires for my vehicle. Highly recommend this location and its great customer service.

The prices were far better than another garage we almost took our car to barely a block away. Free digital air and polite staff. I cant say its the best place on all prices or all services but they saved us a bundle when we needed it most and we will definitely go back for other services.

Made a RESERVATION to get tires mounted. Based on other (bad) reviews, called in advance to see if the tires were there (as they were indicated as being in stock when I made the reservation.) The tires were indeed there, but when I asked how long it was going to take, they said at least 4 hours because [they] had other people already there and its first come first served. The website gives the option to drop off (and allow three hours) or make an appointment. This is extremely misleading and very frustrating, as most of us need to take time off or switch cars with a spouse, etc. I cant afford to wait around all day while they mount the tires at their convenience, so Im going with another option that is better run.

Like this place! Went in for front brakes on my Nissan Frontier. Instead of just replacing the rotors and pads they recommended just replacing the calipers too. Yeah it’s a pricey bill but they are looking out for you. And I asked to see the old calipers and they brought it right out so you could see how bad they were. Recommend!

They have a great team of professional and experienced technicians. I bought four brand new tires for my Ford F250 Super duty from them. When they replaced the tires, they advised me to drive around for few miles and bring the truck back for them to check the torque of the wheels. I think that was a big thing because they care about the safety of their customers.Recently, I went there again to do my state inspection and the price was good as well as waiting time. Im very impressed and satisfied with their work.

This place is a joke, I had my car completely looked over and fixed any issues before I went for an inspection only thing is I still needed tires. I brought my car here for inspection after they said they wouldnt fail me for my tires alone. After a 1 and a half hour wait I was told I need front end work plus tires so I failed. The quote was over 1000 dollars. I called my mechanic and explained why I was failed and asked why he didnt tell me I needed that work done. An actual mechanics response because you dont need it. Im livid right now. Mavis just wanted to take advantage of me to make money.

Rude. Couldnt answer questions that needed to be answered.

Very nice snd helpful guys alesys try to service the vehicle as soon as possible

The lower and upper ball joints broke the ABS sensor wire will not repair it

Despite it being a busy day there I didnt have to wait long to buy 1 new tire after the old one got shredded. Appreciated that they showed me the tire so I knew that it couldnt just be patched. Thanks, guys.

Amazing!

Great technicians great service amazing prices all around best guys to get the job done

Affordable an quick service

Tire prices ended up higher than the website showed. They also did inspection and claimed my rear brakes were almost steel on steel. I had just purchased pads so I told them not to. When I looked at the pads they still were 1/3 left! Thatll be about 6 months for me! Was not happy. Also had them switch a rim from one tire to another then threw out the original tire! That tire was in good shape, no reason to toss it. Had to dig through their trash pile for it. Was not happy. Overall prices ended right in line with everyone else so Ill go where Im treated well.

On 2 separate occasions I had a scheduled appointment at the Mavis in Lockport new york to have a New York State inspection oil change and a new battery put in my truck. The 1st time she took my truck in, she waited after checking in about a 1/2 an hour and was then told that there was nobody there to do the New York State inspection, that she would have to reschedule. We rescheduled for a few days later and this time when she got there, was told there would be a 4 to 5 hour wait. Evidently even though you make an appointment it is still first come, first serve. We will never return, nor will we recommend MAVIS TIRE to anyone.....Wayne H. Of Lockport

Very friendly staff.

Terrible! I bought tires there, 6 months later they were bald (I drive a tiny car maybe 10k miles a year) Brought back to get inspected for a warranty replacement and they said my tie rod was bent and gave me a quote to have it repaired and 4 new tires. Went to a real dealership, no bent tie rod and cheaper, higher quality tires. NEVER AGAIN. What a terrible way of doing business.

They were courteous and got our vehicle in and out in a reasonable amount of time and the cost was what we expected

Great place good people they do there job to there satisfaction and yours highly recommended