Andre was so very helpful and professional with my battery connection issue. The other employees are very helpful and nice as well. Highly recommend
I woke up to a dead car every morning so I took it to this autozone to get tested, I was helped by Mr. Turbo. The service was amazing, he checked my battery and alternator, and the battery came back bad. He put my new one in for me quickly! He was also nice enough to clean my terminals. Great service! I will definitely be back.
Poor customer service….Had a battery issue while driving home. Called 10 min before to see if they could test it and they told me not to come and try again in the morning. I made it there before closing and someone reluctantly “tested “ my battery. Told me it was an alternator and to tow it to a shop. Had it towed and the repair person said alternator was fine and just needed a battery replacement. So it seems Autozone may not have wanted to replace the battery since it was near closing. Really disappointing experience.
Ordered a sway bar end link was made to pay for it up front.(not sure why I was made to pay for something they didnt have in stock upfront) but assured it would be at the store in one day well here it is 3 days later and now they start telling me its all on fedex.I could of just ordered next day with amazon prime.
The staff member that kept stocking while about customers are waiting in line is atrocious...the policy should be handled the customers that are there ... The bird in the hand is better than 10 in the bush...
I Got Helped as soon as i walked in.it was great.
Just like every other AutoZone but dont go on a rainy day as their roof leaks everywhere!
I wish I could give more than 5 stars to Andre. He was awesome, going well above and beyond to help me out!
Our go parts store for more than 20 years!! Thanks Guys
Today around 1 pm. I dropped off my car battery. They told me they will call me once it’s finished charging. I came back at 6pm, they said they would call me and I never received a call from them. I went inside to pick up my battery and they told me it was dead and I needed a new battery, I didn’t have time, so I asked them to give me back my battery. Once I came home I asked my boyfriend to check if the battery was truly dead, to our finding the battery was not dead and the car battery worked. I did not appreciate that they lied to us telling us the battery was dead when it wasn’t. Would not recommend coming here.
Try to return a ranch with student having stock when I asked for help the only answer I received was we dont carry that anymore oh, I had to show them from their own website the number of the parts that they can locate it for me while customer service is gone really downhill hopefully things will change after this post and this is from the manager also attitudes need to be adjusted I guess the training that they receive is insufficient for the times and days that we are living in
Conveniently located and they had what I needed in stock. Its a little pricey
This auto zone is truly amazing and the people that work there really care about their customers. Their extremely experienced So I go there all the time I highly recommend them!
My pick of auto accessory stores. Will meet or beat competition prices. I wish it would let me give 10 stars. Get in the Zone.
Great place and great people
Great, prompt service. Helpful attendants. I went there to buy a battery but, because my battery was still under warranty, I didnt have to pay a dime. Praise God!
Nate was very helpful and pleasant
Very very bad customer service 😒
Great shop! The guys were very friendly and informative. They didnt have the part we needed, but found it for us at another store. Very nice!
Attention to detail and great customer srvc.
I was assured by Steve, the store manager today and as a result of his sarcasm and undesirable remarks took my business across the street at OReillys where I was treated respectfully and helped in a friendly manner, which is why thats where I will be going back from now on.
Helpful staff.
Very helpful staff, they are following the rules regarding masks and social distancing.
I walk in the door and theyre helping me already hey how are you doing what are you looking for can I help you they are very prompt with service
Always very helpful at the Longwood location
Very helpful and nice in an out quick very pleased
AutoZone is the best! Staff are always friendly and helpful. Stores are always clean. Rarely do they not have items in stock. Way better than any other auto parts store.
Went shopping for a package of gas can nozzles and was told by the employee, we dont have gas cans with nozzles or gas cans. Whats a gas can.$15.00 he......
Excellent Service!
Helpful staff and grsat customer servive
My local autozone. Fair prices, good people! Its Autozone. Theyre always there for you! I have an 05 scion and a 91 240sx, whatever u drive they got you covered 👍
I bought a car wash brush with a hose attachment at a different location yesterday. It was never used with stickers still on it because when I got home I realized the water valve was broken. I walked in to do and even swap with another brush at this location and ask the guy if I could swap it out for one exactly the same. He rolls his eyes and simply says no, not another word. When I ask why, very rudely he he replys without a receipt I cant do anything. With in Oreillys auto parts and their amazing customer service located directly across the street I dont see why anyone would shop here.
Sales associate was helpful and friendly. Showed me want I wanted. He walked to my car to make sure they fit properly. Overall a good shopping experience. Definitely will use the store in the future.
Very helpful- called regarding a diagnostic service and Max was very helpful and honest.
They took care of me quickly
They should go back to being a food store
The staff was not helpful at all. Tried to read the errors on my car, every time i came back with the mashine had to wait for 5min and was getting answer thst it did not read anything.
They always have the parts that I want. a lot to choose from
Well staffed and they keep the crowd moving. Very helpful and friendly, and fairly well stocked.
Helpful employees
Bilingual employee helped my husband with all he needed. Prices are o.k.
Great place to get your Auto parts and service that they provide if you need help
We had such a great experience at this AutoZone (store #2470) thanks to Jomar. We went in looking for replacement wiper blades, and the blade sizes listed on both the RainX website and the store system were inaccurate. Jomar went above and beyond with helping us get the correct size and made sure that everything was correct for us before we left the store.
The personnel that work there are very nice and know about almost every thing in the store. It seemed to me they were very experienced and I enjoyed the fact, they come outside and will connect your battery or change or windshield wipers.
Very friendly and knowledgeable staff. The battery installation service was a huge help. Also, i wasnt aware they rented tools, and that was very convenient.
Came in for rotors and pads. Glenn cashed me out and Yudy helped me carry the parts outside. Quick and excellent service.
Quick and easy service. In and out like I needed it to be.
I showed up an hour before close with the need for a new battery. Juan was so helpful and nice, the battery I needed was in stock and he installed it for me. Great experience.
One of the best AutoZones Ive ever dealt with! Kevin Bob Jordan and Carl have all been excellent Representatives!
Ok maybe the guy was having a bad day. But my car just stopped in the middle of the road and I needed help thought that was what this place is for.We already knew what part we needed so, called about the part went in to get part.Walked in to ask the guy where the part was. Man rolled his eyes, pointed in the direction of where part was. Then when tried to ask him a question he walked away! Wow unbelievable!! Will not be going here againVery disappointed
Just got a new battery. Juan Q. tested the old one and showed me that I needed a new one. He did an excellent job installing the new battery. Im very persnickety so was watching... Im VERY pleased! Highly recommended! 😎
I know, just an auto parts store they are all the same right? Not here I went to 3 different stores prior to here and I didnt feel confident with any of them. Until I met Jomar he did an awesome job made sure the job was done right replaced the battery and did not tell me to go home do it myself and bring the cores back like your competitor **** COUGH ADVANCED AUTO COUGH**** I have to give Jomar props he was professional personable and willing to take the time to get the job done right. You have a great employee here management dont let the good ones go. He is why I will keep coming back.
Andre was very helpful with my wiper blade purchase! I’ll be back here.
The right parts at the right price. Its the DIY do it yourself place for auto parts and they have a great inventory of loaner tools. And they honor veterans all of the time.
Very helpful even though he was very busy . He was able to attend all customers. Patient n respectfully. Nice gentleman.
FAVORITE WING SPOT HANDS DOWN!!!! Try the KRAK sauce with any other sauce mix!!
The people here are so nice. I bought windshield wipers and asked them to put them on for me and he did it for me in about 2 minutes. It probably would have taken me at least fifteen minutes. Very happy and will continue to come here.
If you need to go to an Autozone COME TO THIS ONE! They are amazing. I had to order some parts which I needed the day of and this was in the afternoon and James went out of his way (After work hours) to submit my order and pick it up for me! He did all of this off the clock! 10/10 customer satisfaction!
Ive been shopping at this Auto Zone for years and have never had a problem. Part of my loyalty, I admit, is to the chain but Ive never been disappointed. Sometimes, though, I have managed to try to get things that just arent stocked anywhere. With automotive stuff, its difficult.
Battery was tested and replaced by Izzy. He did a great job. He was friendly and knowledgeable. He even replaced the wiper blades I bought. Would definitely recommend him and Autozone to others.
Went in and asked for them to do a reading on the car to see what was wrong, they did the reading, told us what we needed to buy/replace, bought those, when to an auto shop and we were told that those items were COMPLETELY wrong. Proceeded to try to get a return in order and get the actual items we needed shipped in, 2 different associates were rude and attempted to get off the phone line as quick as possible. Horrible service with a smile.
Excellent customer service. Excellent prices. Everything needed in one location.
The employees make the difference. Went there with my son and the guy working there went above and beyond helping with a battery change. Its my sons first car and it was cool that he took the time to explain things.
So I stopped by a car shop another day to scan my Check engine light error, so charged me $40 and couldnt get job done. I went to AutoZone and this guys were able to tell me what was my problem and offer me parts.Great job!
The girl in this store was so very kind to me and informative she knew more about the products in this store than the men that have worked there for years since Ive shopped there she was kind she was friendly she had a smile on her face and I really appreciated all the information she gave me to preserve my new paint on my new car thank you very much I wish I could recall your name but you were a doll and Ill come back and visit you and never speak to a man in that store again because theyre clueless compared to you
Very lazy employee tried to tell me that the cheaper wipers were best for my vehicle because they already were slide types. I could see the adapters in the packs. I just went across the street to OReilly and purchased $40 worth of great wipers from energetic, engaged employees.
I thought I needed a brake light, but when Lenny (an employee) helped me put it in, the bulb had just came loose. He offered to refund my money. This is GREAT customer service!! This will be my parts store from now on.
Great customer service. Thanks for the offer to help put my wiper blades on
They always have my parts in stock. And theyre very nice and always has an answer for all my questions👍
Stood 15min in front of the register and they only ask me one thing. The phone rings and i waited for a minute for the employee answer the phone. After that he kept on going and saw me like three time in the same spot and didnt even ask if i needed something else. Well i was gonna buy a bunch of stuff for my car. Easily like $800 or more of stuff. It seems Auto Advance is the one who gonna win that profit.
They are awesome
Fantastic staff. Extremely knowledgeable. Very helpful with DIY auto repairs - will talk you thru it. Free auto computer diagnostic. Loaner tools for self installation of auto parts.
Took a bad alternator for warranty. They have to test it to make sure i wasnt wrong in my troubleshoot. They gave me another one. Put it in the car and only get 12v reading with a brand new battery. Call store they told me as long its more than 12v alternator is good... Old alternator with the car running output 14.19v...
Everything I need at fair prices and a courteous and helpful staff.
These guys are awesome! My battery died, they made sure it was still under warranty & replaced it for free!!! Thank you!
It was quick and easy, got my battery tested there.
Nice shop. Very helpful staff!
Great help... took all of about 5 min to get a new battery and installed..
I always like getting the paper towels and hand cleaner deal the assistant manager David is always on point knows what hes doing Steve is great guy excellent for advice and always like going there.
Absolutely superb customer service! Id highly recommend this location. 5 Stars!
The staff was so helpful and went above and beyond my expectations for service.
Get in the zone! Helpful and friendly atmosphere. Get your DIY auto tools and parts.
Staff need to be a little more friendly. But they are helpful.
Dead battery with a 1 and 2 year old...got a jump then went to auto zone. Lenny got me and kids in and out in no time. Wonderful kind man and I appreciate his help! You rock Lenny!!
Pretty much everything you need for your car is here this is a plus
Good service. Parts in stock. Good prices.
Friendly employees. Good deals on oil
Love AutoZone - always helpful, and I can get what I need to get the job done.
Favorite spot to buy your parts! Good customer service, thanks!
Battery bought and installed great place so helpful!
Staff was friendly and helpful will shop for my automotive needs here again oh and. PS they had my parts in stock too
The workers are very friendly and helpful.
AutoZone is the best they are extremely honest and helpful and Izzy is the sweetest and helpful and honest. More places should operate like this.
Tony in commercial parts is the man. Parts are always delivered fast.
Great customer service and Izzy he is very helpful love him
Very good knowledge of their products.Immediately showed me what I needed at less than half the price I was expecting to pay.
Great Experience. Solid, Knowledgeable Staff ☺️
Friendly, helpful and knowledgeable staff! Excellent selection of parts and supplies.
Auto zone always give me the right parts unlike advanced auto.
The most knowledgeable staff