The absolute best body shop. Honestly, this is my favorite small business period. Hugo and Jess are extremely kind and have a lot of integrity in all they do. I have had to take my car to them a few times and have always been beyond impressed with their work and care. They put in the time to build trust and relationships. The only body shop I will go to and I HIGHLY RECOMMEND them to anyone looking.
Where do I even begin? I can not say enough great things about Hugo, Jess, and the entire crew of Castle Auto Body! As a young woman, I have often anxiously anticipated getting any sort of work done on my car, as I have experienced many shops that take advantage of the younger generation! And if you dont continue reading on, but you relate to the above - this is your sign to visit this shop!I can confidently say that I have experienced that exact *opposite* of the above with Castle Auto Body. The team has gone out of their way to make sure that I am well informed in what needs to be done and what all of my options are. They have even gone as far as to help me cut the costs in a time where I was not prepared to make a huge financial investment in my car!Additionally and lastly before this review gets too long.. the team has made me genuinely feel like a part of their community. And again, as a young lady(whom particularly has never been handy), I never thought Id have the feeling of belonging at an auto-stop. Each time Ive visited theyve made me a deluxe coffee, inquired about how my life is, and told me to stop by anytime - even if my car doesnt need a fix. I havent took them up on that yet, but damn it was nice to be offered!Anyhow, all that to say, I will never trust anyone has much as I trust Castle Auto Body for care with my car. Thank you CAB Team!
Hugo and the rest of the team at Castle Body Shop truly are the best in the business. Highly professional, hones, and fair. They helped me out after a hit and run and now my car is better than ever. Do yourself a favor and go to Castle Body shop!
Avenue is the best body shop experience I have ever had, hands down! They went so far above and beyond in fixing my car that Im still in disbelief. I originally got a four-figure quote from a top-rated body shop in the area to replace my struts because my car was squeaking and decided to get a second opinion.
Great team here -- excellent work!!
Amazing service! Repaired my car in under an hour and looks perfect. Im grateful to Hugo and the Castle body shop for showing pride and integrity in the quality of their work and service. Thank you!
Brought our car here after being involved in a 0% our fault accident. Everyone here was great they took care of everything including dealing with insurance company that was covering the repair. Couldnt be happier with the work or the customer service at Chaperone. I will recommend them to anyone who needs body work.
Hugo and his crew are fantastic at what they do at Castle Body Shop. I took my car into several places before I came to Hugo. I was so overwhelmed, but Hugo spoke to me with respect and kindness and educated me about my car and what he would do to repair it. He was honest with me and gave me a very good estimate. There really is no other competition for body repair, in my opinion.Be treated like a human, be respected as a client, and have the most excellent service possible.Get your car repaired at Castle Body Shop. Hugo is the best.Best part: I got my car back in three days.
Great! I was in a rear-end collision, and the shops was able to quickly take a look at my bumper to let me know there was no damage. Great experience!
Words can’t express how much I appreciate the people at Castle Auto Body. I had some very minor (but very ugly looking) damage on my car, and they were able to get me in same day and had me back on the road within an hour. I had my 3 year old niece with me adding to the stress, but Hugo, Jeff, and Veronica were so kind and sweet that it made a stressful situation very pleasant. I left the shop with a brilliantly fixed car and a big smile on my face! Cannot thank them enough. I’ll be sending family and friends to this shop as long as they’re around! Thanks again Castle!!!
Very professional. Excellent service. Will definitely use them again if I need a tow.....Johnnie was the best.....
Very fast and efficient. Took my car in and Brandon (?) took care of me, gave me accurate time of when it would be finished and even enjoyed a cup of coffee :)
Can confidently say this is the best auto body shop in all of LA. I went to 5 different shops in LA looking to get a quote for some serious front end work. I went across all of LA to check out different shops, from Culver City, Mid City, and Echo Park - until I found Castle Body Shop. I took my car in and Hugo had no problem taking an extensive look at the car, even going out of his way by removing parts (and putting them back on at no extra charge) to make sure he did an accurate quote. Not only was his quote very accurate and there were no surprise charges, but his turnaround time and work on the car was amazingly fast and quality work. My car came back looking brand new and they even did a complementary wash and detail on my car when I came to pick it up. Hugo and everyone at Castle Body Shop are incredible, and they do quality work and are super nice people. Im so happy I decided to get more quotes until I found this place...so let me do you a favor and save time running around LA, and just stop by and have a chat with Hugo. Hes honestly the best in the biz...will be coming back here for whatever I need done to my car. A+++ all around, incredible.
Everything came out even better than I expected
Hugo and the team at castle auto body shop go beyond and above to make sure their customers are treated fairly and get what is deserved, no feelings on being told one thing and another being the case like Ive experienced with many other shops. This family own shop know what theyre doing and are efficient and would definitely recommend to anyone.
Ive dealt with these folks for over 20 years. They have repaired my 92 F150. My wifes 2005 Scion and are currently fixing the power window on my 2002 VW cabriolet. Always First Class work. Ive had both insurance and out of pocket work done. They present you with options if you dont have money for the total job.
The guys that work here are nice although they said they work with insurance companys directly. When I heard back they said an appraiser came and said my car was worth only $1500 and my car would be over $4000 to fix but they were working on options and would get back to me within a day or so. After not hearing back from them. I spoke directly to my and the other party involved insurance I learned my car was worth. $2700. After getting a second opinion on how much my car would be to get fixed. I learned it was only $2000 and was able to get the dude who hit me insurances to pay. I know nothing about cars being from NY and was able to work it out on my own. The dudes here are nice enough but kind of sketchy and over priced.
Friendly, excellent service at a fair price and generous with their coffee!
They good people. Fixes my car fast and not so expensive.
Honest, friendly and fast. I totally trust these guys with my custom E46 M3. Hugo is a great guy.
They provided amazing customer service and my car looked just like it did the day I bought it off the show room floor
Great work, great people
Excelente service from the owner Hugo de la Cruz
Best place around!!!!