I stopped in to browse fabric for a wedding dress and Mike was the most amazing and helpful person Ive ever encountered at any shop. He really took the time to help me figure out what I am actually wanting and what I like. This store has so many options and Mike really knew how to help me locate exactly what I was looking for. I am extremely grateful!
I have been to so many fabric stores over the past couple of months and this store was the super friendliest a d the most helpful. From the moment I walked it, I was greeted hello and was asked how they could help. They called John over and showed him a photo of what I am looking for. They didnt have it but it as it is a super old fabric however, John showed me some other alternatives and I left with four ideas. Kay then helped me pick out some the things needed and she was so friendly and she too gave me some other ideas as well. Kay even handled my checkout and I thanked her so much for all her assistance. I do hope one of these samples work because I definitely would love to give place more business.Thank you!
They have SOOOOOOO many fabrics & notions! I need to live there for a few days just to see it all...and win the lottery to pay for it, lol. Definitely visit if youre a fabriphiliac jonesing for just one more yard. Staff is friendly & so helpful. 5 stars!
FOR FABRIC AMAZING BUT CUSTOMER SERVICE IS BY FAR THE WORST AND IVE BEEN TO FABRIC STORES ACCOSS THE WORLD / SERVICE IS BAD NO SIGNS OR SENSE OF DIRECTION. FABRIC LABELS ARENT VISIBLE WHAT SO EVER. WHEN I ASKED FOR SOME HELP FROM A GUY NAMED ARNESTO HE WAS EXTREMELY RUDE AND DISMISSIVE. I WAS TOLD TO PULL THE LARGE ROLLS OF YARDS MYSELF WHICH IS INSANE. LUCKLY I RESPECT MOOD AS A COMPANY AND ALL OF MY EXPERIENCES AT MOOD FABRICS NEW YORK HAS ALWAYS BEEN GOOD SO I DIDNT LET THERE BAD CUSTOMER SERVICE STOP ME. BUT CHECK THEM OUT FOR FABIRC DONT GO LOOKING FOR HELP THO LOLMAYBE IF THE GUYS IN THE FRONT TAKE OFF THOSE FAKE ROLEXS AND PUT YOUR EGO ASIDE AND HELP CUSTOMERS WE ALL CAN GET ALONG.(RP FROM BELOW FROM SOMEONE ELSE )Unprofessional staff with no customer service skills! Was in the store for 30mins browsing and was never asked by any of the many employees if I needed help! Teach your staff to be welcoming and helpful to paying customers! Be happy that people are shopping in here a struggling economy where small businesses are closing everyday!
Nice selection of a wide variety of apparel textiles including cotton shirtings, high and low end suitings, knits, silks, formal wear fabrics, leather, some linear trims and notions like buttons. Limited thread selection. Most Italian cotton shirtings are 56-58 wide and about $16/yard, cashmere/wool blend suiting $127/yard, silk crepe de chine averages around $25/yard. Nice environment. Well organized. Staff is knowledgeable. Free parking.
Very nice and useful staff, great selection of fabrics and leather. I could go there every day if I didnt live 80 miles away. 😅
Unprofessional staff with no customer service skills! Was in the store for 30mins browsing and was never asked by any of the many employees if I needed help! Teach your staff to be welcoming and helpful to paying customers! Be happy that people are shopping in here a struggling economy where small businesses are closing everyday!
Couldnt believe so many employees werent wearing masks. The two stars are for the last who helped us in the store. She was great.
Mood is a fabulous fabric store; their stock of quality fabrics is incredibly diverse, and its practically guaranteed that youll find something in here. However, it is probably the priciest place to get fabric in LA, so I recommend shopping around the fashion district and then coming here last. I made the mistake of shopping at Mood first and I bought a few fabrics here that I later found for cheaper prices on Maple or 9th. One star off for the difficulty of finding help in the store. Its not THAT big of a store (and it was practically empty when I went), but no matter where I turned I couldnt find someone to cut fabric for me or answer questions.
The best fabric store around. Staff is amazing so friendly and helpful. If you sew you must go!
The Google directions were easy to follow. Mood Id a fun place, if you love fabric. The staff were all helpful and friendly.
Stopped into the garment district twice so the wife could find some great prices on fabric. Went into ML and was amazed by the selection. Anything and everything a seamstress or tailor would need. The only step back I noticed was the prices were higher than most everywhere else in the small chunk of the garment district weve shopped in. Definitely recommended!
Great fabric assortment, but pricey! Although other Google reviewers complained about the staff, I found everyone very helpful, polite & professional. They pulled out numerous bolts to find just the right color or material. Again, prices were high but material selection was unique & beautiful.
So much fabric. So great. So helpful.
Great selection of interesting and unique fabrics, and a great assortment of notions and sewing tools as well. Ive bought several sewing tools, fabrics, zippers, and trims and theyve all been pergect. The staff is super helpful, Shirley is the best.
The selection of fabrics is astonishing! Our sales person was really patient and helpful. No pressure! I found several fabrics that were perfect for my projects including a Carolina Herrera linen-type blend. Great prices!
Love to go this shop and staff is very kind and nice !!
Great customer service. The salesperson went out of her way to help me find the fabric I was looking for.Their fabrics are awesome!
Nice shop! Got some great options but I would spend more time in fabric district to find what I need..
Amaaaazing spot for creatives and theyre all helpful and are working with you. Michael has a beautiful collection of dresses for every event and situation. Wedding, red carpet, every day he nailed it!
This is for the online retail store front. It was a horrible experience where they held funds and verified the items I ordered were in stock but after 3 weeks they sold out and did not process my order. They also charged and sent me a 2nd order I asked to cancel. Wazoodle Fabrics owner Arch took care of me and won my business with professional customer service. I suggest people check them out before commiting to mood fabrics.. I rather try hobby lobby or joans before mood fabrics ever again. The online chat customer service is a joke.
Huge choice of Mood Fabrics for incredible prices! Most kind and helpful sales person. Next time Ill get his name because hes super nice.
Staff is always helpful, knowledgeable and cool! Mood is a #mood ☺️
OK so Mood has amazing fabrics, but they have so much its an information overload. Even the staff complains there is just too much. Even worse is buying in-store there is no article numbers - making it harder/near impossible to re-order products. When ordering online fabric is received with a sticker, detailing what it is. When buying in-store there is the tag in the end of the bolt, but it does not have numbers, just a price and hopefully the fabric composition. If the tag is gone, the price is given based on anything they find that is similar. They cut, put a sticker with the price and yardage. The end.In addition, the prices online can differ GREATLY. I went in to pick up some fabrics today and was advised its quite common. I dont know how it is justifiable to have prices nearly DOUBLED in store compared to online though.Clearly this is a business decision and not really anything staff in-store have control over, but I will be buying as much as I can online moving forward. Itll be worth going down to look and jumping online to order, even with the shipping fee.Some of the staff are SUPER friendly and amazingly helpful, others really couldnt care less. Having a staff member reply to a question with Im hung over ask me tomorrow is not what one would expect when looking for specific merchandise.Some consistency would be good guys :)
I visited this store and it was wonderful. Great selection, really friendly staff. I was able to walk in, get help, and check out in about 20 minutes. The store has so much light and is very well organized. I prefer this one to the one in New York, but both are worth visiting.
I dislike that the rolls of fabric, at new location, are just too high up to reach and see😕. Thus making it difficult for customers and especially the employees.Good News: Thank goodness, employee named GUSTAVO, he was so patient and helpful. What an asset to Moods. Thanks for your assistance, keep up the good work.
You can buy some affordable and high quality in this shop. I also buy one and it is great
Nice place, great staff. AMAZING variety! Entrance is at the back of the building where there is also a small parking lot. If full, theres lots of metered parking around. Theres another location in NY in case they dont have what youre looking for.
I was so impressed by the incredible customer service provided by Mario. He was resourceful, patient, and creative as well. Although it is not close to my home, I will return to Mood Fabrics because of the service provided by this valuable employee.
I love the location, since I can walk to it and have found the staff to be very helpful. The fabric is more expensive that at other stores. I pay the difference because I enjoy taking the free classes, which arent free once you factor in the premium pricing. Dont blame them since they have to offset the costs associated with the sewing classes.
Every staff member Ive encounter has been very courteous, respectful, knowledge, and attentive if a question arises. Mood is a textile dreamland, located a comfortable distance from my workspace, otherwise Id there weekly. The quality and selection is unparalleled, I look forward to returning soon.
Today was my first time going to Mood and I was genuinely disappointed. There is a huge selection of beautiful fabrics but you can find the same fabrics on the fashion district with a little effort. Moods prices are 2-4 times what you can find the same fabrics/trims for downtown! The only thing I did think might be worth my coming back were the leather hides as they do have a wide variety of colors and finishes and those arent marked up so ridiculously.
You can find some hight quality fabrics for cheap prices there and the owner is super nice always welcoming and helpful.
Cant believe the customer service!We needed additional fabric for my daughters prom dress. Ivan located the fabric with a couple of emails and a picture of the fabric. Then he overnighted it to us!Outstanding customer service!! Thank you Ivan!
Fabulous, great selections, very helpful friendly employees.
Offers amazing FREE classes on fashion-related subjects. Teachers are well-respected in the field and helpful to anyone wanting to learn and grow. Great opportunity!
Original Store was Awesome!!! New Store is Huge and Way TOO MUCH TO SEE AND LOVE!! XOXOX Always packed with the best selection and helpful staff!@ Love everything about the new store and Looking forward to taking advantage of the classes they offer in the future for sure!!!
Mood Fabrics is my sisters favorite fabric store when we are in NYC! Kashi is super helpful and has great prices!
The highest-quality fabrics, widest selection and best, most helpful, professional staff in L.A. (to my knowledge). The sewing and fashion design classes are the best value in LA.
Arrington was SO helpful; I was so overwhelmed but he helped me get everything I needed and gave helpful opinions. Id give him 6 out of 5 stars if I could!
Fabulous fashion fabric store
I take FREE beginner sewing classes here with instructor Linda Tidwell. In just 6 short weeks of one class a week Ive learned so much and still cant believe its all free. Their fabric and notions selection is amazing but tends to be pretty pricey. The staff is really nice and patient even when the store is unbearably crowded. Im eager to sign up for more classes and workshops.
Dont ask Shirly for help, she is rude. These people work off commissions, but their cusomer services feels like Im at Joanns Fabrics.
Comparable to their NY location
The store has a nice selection but staff was rude and very unhelpful. We were ignored for awhile then sent off in the wrong direction. The old location and staff were much better.Mood must improve its customer service.
Love this store - it is spacious and the selection of fabrics is amazingly large. The staff is very helpful
Great selection, high prices, dangerous side of town
The store is great, and some of the employees are polite and or helpful; however ther are some rude one/s that have no/very dull fabric knowledge and should not be working at any textile store.
The best fabric store and the nicest people
Everyone here was so helpful. I had no idea what I was doing and everyone I met helped me immensely.
Excellent selection, you dont have to go all over LA to find what you need.
THE LA BREA STORE Itself is OK. There is a lack of sales people to help cut fabric for you, and a bunch of eye rolls and pretense from workers, we could all do without! I dont get why people are NOT genuinely polite, fake it if you have to.. at the least, especially in a work place.I am writing this review for the NJ STORE through online sales. I had been discussing with the same representative for over 2 weeks, about a special fabric I needed. It took 2 weeks for her to tell me they wont get the fabric in for 3months !. I can understand 2-3 days to get back to me but 2 weeks for a large order over 400$ on a fine fabric. Bottom line, they are simply incompetent at this store... I ended up ordering with the same Rep. a simple Silk Charmeuse lining... I needed it immediately, knowing this the representative should have taken the time to make sure the order was correct.Well I received the order and I was shocked, it was clearly a joke. Everything I had ordered was silk charmeuse in various color swatches and a full order of silk charmeuse. They sent the swatches to me in silk charmeuse and yet for my full fabric purchase, they sent me polyester silk! it was so hideous I could barely stand to look at it and in the wrong color on top of it. I mean this is like working at a record store and not knowing what a CD is? Silk Charmeuse is standard! it seems almost on purpose, who ever cut this. knew they cut the wrong fabric. What kind of business are they running here at Mood, what kind of people are they hiring? This is the fashion business! time is money! not amateur hour in preschool to play games and be ignorant of your work materials.I blame the managers and hiring managers and I would fire ALL of them!. For not training new employees properly and not double checking all orders to make sure the fabric content is correct. Its like they sent me sand paper labeled silk. its just wrong. its a joke. DO NOT ORDER from the online store, over the phone or from the NJ location. Avoid it at all cost. IT has been the absolutely worst experience from beginning to end, you bet Im in a MOOD to fire them all!.... Such simple requests that occur daily and routine are turned into massive headaches you dont need. Buy your fine fabric elsewhere. :)
Great selections and great customer service!
Love the fabrics and the staff but the amount of fabric is absolutely overwhelming
They offer what I am looking for and share with my friends!!!!
Great stuff.
Beautiful fabrics, amazing selection.
Update store information
Amazing selection!
Dream land
Yay thanks
A