Forget about other places, this one is always THE BEST, #1 and always has been for years. I actually look forward to going because they are ridiculously helpful and ALWAYS friendly. Thank you all, stay cool. 😎
Terrible customer service. go anywhere but this place.
If you want to have your day ruined by rude entitled employees, look no further, this is the place for you.
Very disappointed to find out that they overcharge to ship through them compared to if I went directly to UPS I understand they have to make some money but not over charged by 25$..
I tried to sign up for 1 year to rent a box and I brought my foreign passport with Visa and this guy started to go through the pages and then started to question my visa and I explained him that was a 1 year visa with chance to renew it for another year, so the guy asked me to provide a california Id and I told him that I just arrived to the country 1 month ago and I am waiting for my id to arrive from the dmv,he told me that he needed a proof of address and I showed him a utility bill from the place that I am renting under my name and I also showed him my car insurance under my name but unfortunately that did not convince him so he took a copy of my documents and told me to call him in a couple of days because he wanted to contact a government agency to find out if the visa was valid,completely outrageous, so i asked him for the copies back,so he gave them to me but he pretended that he was using his phone to text and he snapped a picture of my documents, so when I confronted him he denied it, the most crazy thing is this guy had a foreign accent so I guess he is an immigrant too,but unfortunately you will find a lot of this people and the most crazy thing is when I was turning my back to leave the store I saw a maga hat sitting next to him,now I understand, I will contact USPS and report this guy because he shouldnt take a picture of my documents if he wasnt willing to signed me up,what a scumbag.
I arrived at 5:22 and was waiting for a few minutes before the worker turned to me and rudely told me he’s helping his last customer. I came ready with my package and only needed a label. I usually support small businesses but STAY AWAY FROM THIS PLACE. Extremely unprofessional demeanor and quite sad since I live around the corner and was planning to use this as my main shipping business.
Love the guys who work here. They are really helpful and thorough. Ive had a mailbox here for 5 years and through 2 ownerships. I would recommend this location to friends and family.
Great service!
I’m here Fri morning 9:36am. Not opened.
Do not go here for a Livescan. The clerk is a clueless, pompous ass- he insists that someone has to be employed before submitting to a Livescan. The purpose of Livescan is so you can become employed.
Well run