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Bachman Chevrolet
9650 Bluegrass Pkwy, Louisville, KY 40299, United States
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Bachman Chevrolet
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ja
Review №1

Arturo Luna was great to work with! He was very knowledgeable, personable, professional, and super helpful! Thank you Arturo, for helping us purchase our new 2021 Corvette!

Em
Review №2

Great experience with Jeff Smith a few weekends ago. He was friendly, knowledgeable about the process and definitely helped put us at ease with a big purchase.I think the only thing I would change would be the time it took us to get out the building with our new truck. However I dont think there was anything they could have done to speed it up, we would probably just try and make it a week day visit rather than a weekend. Even with knowing exactly the vehicle we wanted and having already acquired financing we were still there for over 3 hours.

Ke
Review №3

I was looking for a new loaded2021 Trailboss It had to have everything I could get in it. I searched for over a month with no luck. I finally hit gold at Bachman and found one in transit heading to Bachman. I called Chris Kendall and I was able to secure the truck. Once it came in Chris made the transaction painless. I traded in my 2016 Silverado and Bachman gave me almost what I paid for it new in 2016. Very happy with Chris and Bachman.

Ro
Review №4

I had a window that would not go up! With rain in the forecast and no garage, time was of the essence. I called the service department at 8:30 am and they had me in before 10 am. It was a very busy morning for the service department, but I was on my way with a new window mechanism in a little over an hour! They are always professional, friendly and thorough.

Du
Review №5

Dan was great. He was kind, attentive, and competent. He found just what we wanted and kept us up to date as we waited on the vehicle to arrive. Top-notch service all around!

Ma
Review №6

Bachman is the best by far compared to other Louisville location Chevy dealerships. Terry has been my advisor for the past several years, very knowledgeable gentleman. He has always been very courteous and respectful of my automotive needs and concerns. The only bad thing is that I have to drive 30 minutes to get there, but its worth the trip. Ill definitely buy another new vehicle from them again when the time comes and continue to have my current Chevy serviced at Bachman Chevy.

Co
Review №7

I had a great experience working with my advisor, Joe. He was interested in understanding my needs. He did everything he could to help me get through the process as smoothly as possible. I would highly recommend my friends and family to Joe, if they were looking for a new vehicle.

Ca
Review №8

Traded in the old family car for a truck. Chris Kendall was a great guy to work with. Straightforward and helpful. I left the place feeling like I got a fair deal and I did not have to spend the whole day playing games with sales. I think we were done with the whole process in ~2 hours. Thank you Chris!

Ha
Review №9

In the last 4 years, I have purchased 3 vehicles from Chris Kendall at Bachman Chevrolet and my wife recently bought another two weeks ago. Not only does Chris go above and beyond helping people search for a vehicle, but he doesn’t try to sell just “any” car simply to make a sale. He takes time and is passionate about putting the customer in the vehicle he believes is the right fit for them. Thank you Chris!Your loyal customer,Harry

Je
Review №10

I bought a truck from Tammy Farmer. And loved my service and handling of my loan and the paperwork. She was friendly, and knowledgeable about cars and the loan process.I’ve helped my both of my daughters look for a vehicle in the last 3-4 months. And she was the first call I made. And highly recommend her to anyone I talk to that is in the market for a vehicle.

Jo
Review №11

Mike Davenport was extremely professional he kept up communication with me during my ordering and waiting for my vehicle to be built

Ba
Review №12

Tammy and Steve were awesome. Explained everything to me. I was in and out on no time.

Er
Review №13

Thank you to Mr. Chris Thomerson for helping me make a smooth transition into my new 2019 Equinox.

La
Review №14

Great service. Timely and reliable, prices are comparable to any place you would think is less expensive. Trust in your GM dealer is priceless and the quality is outstanding

Sk
Review №15

Chris Kendall was the very best salesman I could have asked for. He went above and beyond to get my Jeep affordable for me. He had gave me a call the next day telling me he pulled strings and did all he could to get the monthly payment I was looking for. I will forever recommend Chris at Bachman. I’ve had my Jeep for about one month now and I couldn’t be anymore happier. All with Chris’s assistance.

Ta
Review №16

The service guys are wonderful. Always very nice and helpful.The only issue I had/have is that the technician forgot to fill my tires back up to 35 psi after he rotated them.

Ch
Review №17

Great, easy buying experience. Chris Kendall was, and remains, wonderful.The issue of a stereo not producing sound took almost two months to diagnose and properly fix and the very minor issues left, Ill fix as time and money permits.While l wish l didnt have to go through this, Im personally very grateful for Chris Kendall and Chris Skaggs sticking with me and seeing this through until completion, even providing a loaner until the job was completed.Thank you again.

Br
Review №18

Evan went above & beyond to make our fleet purchases a breeze. From start to finish, he was very communicative & patient with us. Evan & Bachman Auto Group are great partners!

Bi
Review №19

Chris Thomerson was an absolutely wonderful sales person to work with. He was knowledgeable (VERY!), patient, a pleasure to speak with, and efficient with paperwork. Lucas, the finance person, was the same way. We were in and out within two hours, which is a marvel. I especially appreciated that Chris knew we were driving quite a distance for the car, and made sure no one else snagged it from us. I love my new car and I will absolutely be recommending you all to others.

Je
Review №20

We just bought a new car with Chris Kendall. In all my years of buying a vehicle, this experience with Chris was the best. Chris made my husband and I feel so comfortable . He was so knowledgeable about the car and our needs. He has earned our repeat business. Thanks again Chris !!!!

Da
Review №21

I would think twice about ordering a car from Bachman Chevrolet. I placed an order for a Corvette 10 months ago and was told I should get my car in 12-18 months. Over the last 10 months I made 3 inquires about my order. Every time I called the estimated delivery date got pushed out. After a little investigation I realized even if Bachman got all their allocations it would be years (3-4 yrs) before I got my car. After my last inquiry about my order they just canceled my order on their own accord. Now I have to start all over. Based on the number of Corvettes they have sold the last 2 years and the number of orders they have for C8s, Bachman never had any intention of delivering a C8 to me. I was order number 283, Buchman has averaged about 65 C8s a year for the last 2 years. They just wanted to sit on my money along with hundreds of others. VERY DISAPPOINTING and a waist of 10 months. I trusted them with my order when they shouldnt have been trusted.

Ja
Review №22

Very happy with my new truck that I purchased at Bachman. Dakota Welbourn was one of the best salesmans that I have dealt with. Dakota was friendly, and made the buying process FAST.

Na
Review №23

I purchased my 2020 Corvette back in May from Mike Davenport and I love the car. However it is now August and I have not received my plates. I have called numerous times and was told there is a delay etc due to the fact that I live in another state. Paper tags have expired and all I keep getting is wait, wait, wait. No one has ever contacted me to provide updates. I always have to call them. When I asked to escalate the issue I was told that there is no one that I can escalate to. Maybe this one star review will get me some help

Sc
Review №24

Highly Professional Service. Quick turnaround, fair prices. Will return in the future if need to.

To
Review №25

I would say it was a quick in and out, but we had a lot of stuff done! Staff members were super friendly as always!

Ro
Review №26

Staff was very helpful and knowledgeable with my questions and concerns.Thank you

Sh
Review №27

Let me tell you about CHRIS KENDALL. I have been to this man not once, not twice but three times for a new car and he never disappoints. He takes into my needs and price range into consideration and found me something to fit my budget each time. I have sent family and friends to him over 3 times. HE DOESNT MISS OKAY. Thank you so much for treating me like family and ensuring that we have everything we need to be safe 💜

Cr
Review №28

Chris Thomerson and the entire dealership were great to work with . As a loyal GM and Corvette buyer, I want to work with people that I feel value me as a customer and they certainly do that. Excellent customer service !

We
Review №29

Had a great experience. Chris Thomerson and colleagues were very informative, professional and patient. I am pleased with my purchase and will recommend Bachman Chevrolet to family and friends.

Ra
Review №30

Great from start to finish! Arturo took care of us and we couldn’t be more please with the truck we bought. Exactly what my wife wanted! Thank you for your professionalism.

Ke
Review №31

I was working in Tennessee when I had an idler pulley go bad. After contacting several Chevrolet Dealerships in Middle TN, I called Alan, my Service Advisor, at Bachman. The first question I was asked at all the other dealerships was, did I purchase the truck there, however I purchased it at Bachman. This was followed up by a 4 week wait time before they could get to me for my warranty work. On a Friday after hours, I dropped my truck off at Bachman and Alan told me that they were 2 weeks behind but he would try to work me in. Thanks to Alan and the Team at Bachman, my truck was ready the following Tuesday! Cant say enough good about this group.

Jo
Review №32

I inadvertently arrived for my appointment a week early because of putting it on wrong day on calendar. Service department was nice enough to fit me in, even though it was 4:00 PM. I was very grateful! Got me in and out in less than 1 hour. Couldnt ask for more.

Gi
Review №33

Susan was great. She was friendly and took care of getting me in and out quickly. I will be bringing my new truck there for all of its services.

Mi
Review №34

I arrived a little early but a service writer was more than happy to get me going (I forgot his name) my service was less than an hour and everything was good.

Ge
Review №35

I have purchase 3 vehicles at this location and Arturo Luna helped us. The level of customer satisfaction was outstanding always courteous and helpful. Great experience!!!

Am
Review №36

The customer service department at Bachman Chevrolet is horrible. I have been here several times with my car, which has to be serviced by a dealer, and multiple times I have been left standing at a counter for 15-30 plus minutes without even being acknowledged by several people sitting at computers or gossiping. Today, for example, I arrived 20 minutes early to drop off my car knowing that it would take that long before someone acknowledged my presence. Which, in fact, was true! I called last week to make sure the appropriate parts were going to be available for the appointment today to address the recall on the battery in my car, which I was assured they would be available. After waiting and not being acknowledged, I was finally asked for my keys. Then I found out that the parts to address the recall were not even at the service department. There is no communication from Bachman Chevrolet. They are rude. And it is obvious that they do not feel like they need to have good customer service.

RE
Review №37

Top notch salesman in Dakota. always returned calls or texts even after he left for the day. I have bought chrysler vehicles for the last 22 plus years and they treated me horrible this last time with warranty problems and never returned calls so I traded all my chrysler products in and Dealt with Dakota on my new 2022 High Country. thank you!!!!!

As
Review №38

I knew I was getting a vehicle from somewhere but I liked the car I found online at this location and scheduled a test drive but when I got there I was told it was sold already. I was hot but after searching high and low Dakota figured out that it wasnt actually sold and got me in it. Now the whole buying process was longer than I planned to be there that night and the price was a little higher than I found other vehicles for later after the fact but I was also given some extra perks with the warranty and the staff was really understanding of everything I was going through at the time. I love my car and its the first NEW car I have owned so I am overall happy with the purchase. Thank you!

An
Review №39

Terrible customer service. Had to wait to speak with the person assigned to my car for ages while given bits and pieces of information from the other guys working there. I always end up paying so much money when I go there (my car is a 2016 chevy, in perfect shape.) No one, absolutely no one is wearing a mask inside and they all give you the stink eye for wearing one… overall, I just felt used and not respected.

Ri
Review №40

Pleasant and professional service advisor. Had a oil and filter change and tire rotation. Only negative was that the oil life monitor wasn’t reset, but was easy enough to do myself.

Rh
Review №41

I can’t say enough about Bachman Chevrolet I found by accident on a bad trip to another dealership. We loved we were not pressured by “Dave Neison” a must go ask to have him to help you!We told him what we were looking for, he knew exactly, took his time to explain some of the features we did not know. We were given all the time to test drive, we of course fell in love with my truck, couldn’t wait to go back. Dave made sure I was ok, wasn’t feeling the best, spent his own money to buy me a drink to take my medication, was a little embarrassing I had cleaned out my car and had no change.My husband and I were amazed how quick it took to buy the truck, great interest rate, even worked with us to get my payment to where I wanted to be.They filled my truck with gas, washed, detailed, and shined my tires, oh the smell of a new truck! My GD loves it to, sits in the middle like a person, of course I made sure I bought every cover and on top of keeping it new. I’m really excited over adding all the different mods I can do with my new truck. I promise if you go ask for Dave, he knows his job. All know whom he is.Off topic, in general waiting for the papers, shared our COVID nightmare surgery, it’s rare to meet a great man who goes back to work and never complains as I have about me, he loves what he does, and really cares about his customers, not just pushing to sell, a very caring man who tries hard to get you into a vehicle. My husband thanks both Dave & the finance gentleman ( sorry I’m really bad with names), how we were treated. We had forgotten to add to this great experience, how both men worked over when they could have told us to come back when the dealership would be back open on Monday, they were closing in 20 minute, we did not make it there until I think 15 minutes before closing on a holiday weekend (July 4th) due to the traffic and the other nightmare place we had driven 3 and a half to get there, we wasn’t sure if he would sale us the truck( several to pick from.)A huge asset to this dealership:We would have never bought the truck if it wasn’t for Dave’s attentive, caring, knowledge, and honestly does try to get you the best deal to get you into the car or truck of your dreams!!

El
Review №42

Everyone at Bachman, sales and the sales manager, really listened to what I wanted and needed out of my new car. And I got just what I wanted at the price I wanted. So happy!

Ad
Review №43

I told Jeff Smith (our salesman) that I had a specific model car in mind and that was really the only car that i was interested in. He never tried to talk me into anything else, Jeff just made it happen. He made the entire process seamless for us and it only took a couple of hours for us to start enjoying our new car! This is the first brand new car that Ive ever bought, and I know that Ill be going back to buy my next one from here as well.

Ty
Review №44

Walked in, told them what I wanted and my price range and now Im driving home my brand new gmc sierra! Highly recommended Doug Bowman as a sales rep, he took care of all my concerns. I will be back!

Da
Review №45

The main sales office and the commercial division are not on the same page. Main concern was ordering a 2021 truck. Not available at this time. But that is OK. I am very satisfied with the commercial division. The sales people were great.

Jo
Review №46

Had a great experience at Bachman Chevrolet, Jeff Smith did an outstanding job, and helped me get what I wanted. Quick and flawless.

jo
Review №47

Thanks to Joe Warner and Mike DavenportOn helping me purchase my 2019 C7 Corvette and also helping me put it on the car trailer that was a big help right there and again thank you and I will be back when it comes to another Corvette

De
Review №48

Brought my Traverse in for oil change and tire rotation. Your serviceman David Holland was very polite and efficient. He also called me to let me know that I needed brake pads and rotors resurfaced while my auto was there. Everything was finished quickly and I had my Traverse back the same day! Great job!

Je
Review №49

My wife and I went to Bachman Chevrolet looking for a small to mid-size SUV with some specific features. Chris T. was able to help us look at a few with no pressure. We took a Jeep for a ride that had the options we were looking for. Chris & Lucas helped us through the purchasing process and we were able to buy the SUV we wanted.A pleasant experience!

ju
Review №50

Thank you, Bob “RJ”, for your assistance while I was purchasing my new Chevy Trax. I really appreciated your professionalism, courtesy and humor. You are a real asset to Bachman’s.

ch
Review №51

Chris Kendall was a very good salesman. He was very knowledgeable and super nice :)

Ty
Review №52

They’re too big go find a smaller dealer that’s willing to work with you these guys can’t do anything with out the “manager”. Not a good experience with this dealer

Ak
Review №53

I would like to start off by saying that he is hilarious. Made my experience the best I’ve ever had honestly . Thank you kind sir. Enes!

Ca
Review №54

Dan Daponte is a fantastic salesman. I bought my first car from him 20 years ago. I just purchased my new one from him as well. Outstanding service from beginning to end.

CJ
Review №55

Ask for Doug Bowman!I just purchased a 2020 Chevrolet Bolt from Bachman Chevrolet, and worked with Doug Bowman. The entire deal was negotiated remotely, since I live in Cincinnati. Doug was prompt with his replies and information, and 100% honest throughout the entire process. I cant say that has been my experience when purchasing a new car at other dealerships.I have been researching Chevrolet Bolts for the past three years, and was waiting for the opportunity for a great deal on a new Bolt. With the announcement of the new 2022 Bolt release, Chevrolet is really dealing on the current inventory of 2020 and 2021 models. I had done my homework and knew the exact model and options I wanted. I searched CARS.COM (250 mile radius from Cincinnati) for the lowest advertised price and contacted the three lowest priced dealers via email, with a specific list of questions. From two of the dealers I only received generic responses, and no response to my questions.Doug Bowman at Bachman Chevrolet responded with answers to each of my questions. After a few emails back and forth, I called Doug and we clarified all the details of the purchase. Since I live 110 miles from the dealer I wanted assurance that when I arrived at the showroom to pick up my new car, there would be no surprises. Doug shared the financial information with me via email, and when I showed up to finalize the purchase, every item was exactly as we had discussed. The 2020 Bolt was fully charged, and ready for my 110 mile return trip to Cincinnati.I am very pleased with my experience at Bachman Chevrolet, and will utilize Doug Bowmans services in my future purchases. I saved at least $3,000 over the lowest deal I could have negotiated in Cincinnati.

He
Review №56

I just wanted to thank everyone at this dealership for doing such a great job helping my son with the purchase of his first vehicle. His salesman, Joe, did a great job as did Alan in the service department & the wonderful used car manager. Everyone we’ve talked with has been incredibly professional, honest & courteous & I would highly recommend this dealership to anyone else looking to buy a car.

Ca
Review №57

Joe Warner was a great associate to work with. He provided great service in a timely fashion. I got the car I wanted and a plan is in place to get an even better vehicle in 36 months. Steve was great to work with on the finance transactions. They both looked out for my best interest.

Le
Review №58

Very friendly and knowledgeable staff and very prompt! Makes you feel completely comfortable with such a significant purchase.

We
Review №59

We had an amazing experience here! Joaquin Luna was the perfect salesman, personable, professional, honest. He wasn’t pushy or anything, gave us options and let us decide what was best for us. We would highly recommend him to anyone!

Ka
Review №60

We had the best car buying experience here ! Definitely will recommend to friends and family.

Am
Review №61

Incredibly friendly staff, quick experience and was available same day we reached out. Would definitely recommend this dealership and will look to buy there in the future!

An
Review №62

Great deal on my oil change and another great deal for my battery, cheaper and anywhere else. Wait time wasn’t long either. Good customer service from Allan, very great to work with

To
Review №63

Mr. Thomerson, our salesman, was wonderful! He was joyful, yet professional! He was honest and accurate and made our experience a great one! Ryan, our finance man, was equally awesome! He was easy to understand, honest, and efficient. We had an overall wonderful experience!

Ch
Review №64

Chris Kendall was really professional and was a great help in finding me a truck that I loved.

Ma
Review №65

Our salesman Chris worked very hard to provide great service. Our first choice did not work out however Chris made the switchover very seamless. We would not hesitate to return to Bachman Chevrolet for our next purchase.

Cl
Review №66

Dan Deponte helped me and my family find a perfect car. We appreciated all of the nice gestures that he did for us and will be recommending him and Bachman Chevrolet in the future.

Ja
Review №67

Scott was an awesome sales person. I contacted him via text and email with an interest in a HD truck. We are from Florida and he kept us informed sending videos, text and emails. He finalized our purchase in a week. We drove to Kentucky to pick up the truck. The final papers, trade in and pick up of the truck went very smoothly. A great experience. We would recommend your dealership to anyone.

Br
Review №68

I made an 845 appointment for a diesel oil change/tire rotation/DEF refill. I was checked in and waited on site. By 10 I began to wonder how much longer this would take. At 1030, I decided to go investigate. I found my truck parked outside. I went to the clerk, who informed me it had not been in yet. I imagine it would have taken another 2+ Hours based on its position in the line. Why make appointments? I completely wasted my morning. My truck still needs an oil change. Why should I come back to the dealer for a $100+ Oil change and sacrifice a whole day waiting for it? Not good service. Not at all.

Ia
Review №69

Great fast friendly service. They gave me just the deal I was looking for!

Ke
Review №70

Terry Thomas has been our go-to service consultant for years. He has always provided excellent advice and service, no surprises, and is unfailingly available to keep us up to date on repairs. My brother and I always call him for regular service and any problems with our cars. Hes one reason we have been buying cars at Bachmans for so many years.

Ti
Review №71

Jeff smith is a professional and helped me with my dream car purchase.

Br
Review №72

Dan made buying a car so easy! Great experience!

St
Review №73

Service was fast and courteous even though there was more work to do on the truck than anticipated.

sa
Review №74

Chris was very helpful, 10/10 would recommend buying a car here!

Br
Review №75

Communication was great, they were very fast told us a day to expect the car to be finished and it was done a day early. Work was great, I couldn’t even tell my car was wrecked. They handled the rental car for us so we didn’t have to run around everywhere. Very impressed

Je
Review №76

Dan Daponte & Lucas Hensen we’re amazing guys to deal with & made my Corvette buying experience a fantastic one. The whole Bachman team was phenomenal!!

Ka
Review №77

Bought a new Camaro from them 2 months ago. It’s been sitting in my garage undriveable the entire 2 months because although they had time to make “comedy” YouTube videos with the trade in car I gave them, they’ve yet to put in the appropriate paperwork for me to receive my title, registration and license plate. I hope I get to enjoy the car before summer is over.Update- I’ve been in touch, they’re still taking my money every month, but still I have not received any necessary paperwork to make my car legal. Stuck in the garage with an expired paper plate and empty promises. Please get this done.

Da
Review №78

Really nice people with out the high pressure sales tacktics, I nipped that in the bud anyway! But really nice people and offering deals to the public before sending them out to auction! I got a much needed upgrade!

Ma
Review №79

Great techs and sales reps..it just takes a too long for simple oil changes...I was there for 2 1/2 hrs for a oil change and rotation.

Ba
Review №80

Purchased a used 2016 on July of 2021 and a month later on August 14th truck broke down and pretty much needs a new motor. Called them hoping they would at least help with some of the cost to repair and was told there is nothing they can do. I did not purchase the warranty but they say they are a family oriented and care about customers and really thought they would at least be willing to help, just very sad that I paid a lot of money for a truck that is sitting broke down and haven’t even made the first payment on it! Will not ever purchase from them again lesson learned!!

Ri
Review №81

Very disappoint in their interest in making a sale. Went into the store this morning with plans on putting in a $55,000.00 custom build on a 2022 Camaro SS. Asked the sales rep (RJ) if we can test drive a 2020-2021 model Camaro to be able to see and feel how the car handles. He informed me that they are not doing test drive on their sports cars due to keeping the mileage down on the car. Need to say that I was disappoint at their response to making a sale. So I left and took my business to Big M and was given the opportunity to test drive a 2021 Camaro. What a sad way to run a business and miss out on a sale that would help out it employees during a terrible time in our economy.

Be
Review №82

Chris kendall was very helpful, would recommend buying from here!

Wi
Review №83

Everyone is so nice and polite… Tony Remfry is awesome very understanding and wants to fix’s all issues with ur vehicle …. But there’s one little issue I’ve had my car there for time for my back up camera and it’s still not fixed I’m at my wits end with the car and I live almost 2 hours from Bachman Chevrolet so to keep running back and forth is taking a toll on me !!!

Ri
Review №84

Ive purchase several Corvettes from you thru the years. Doug, my sales rep was very good and the dealership experience was very good.

Ma
Review №85

My salesman was Super nice and very professional and made me feel comfortable through the entire process, he made it a very enjoyable experience I’m very happy with my truck and everything they did to help me through it

Ch
Review №86

Taking in on time, work done in a reasonable amount of time, as usual hassle-free

No
Review №87

Recently purchased a used as is vehicle and it was 100% AS IS. Get vehicle inspected before you purchase - as is or with warranty. This may seem like common knowledge but Bachman Chevrolet does not check them. It may seem like a sure thing when it’s not. Will not be buying from them again.

Am
Review №88

Dan was amazing and made my shopping experience fast and easy. No pushiness and I trust that he made every effort to make this purchase fit my budget. So grateful!

Do
Review №89

Excellent customer serviceIn and out In no time at all

D
Review №90

Not sure yet. My oil change and tire rotation went well as far as I know. They found a black plastic bag wrapped around my axle boot and that all had to be replaced. The other issue I have is my radio randomly doesnt play. That was reset so now waiting to see if I have any more problems with it so it is really to early to give an honest rating. Sorry

Me
Review №91

Dakota was very helpful in helping me secure the vehicle I wanted after months of searching.

Sa
Review №92

I know I was ripped off! I was charged for something that was not diagnosed correctly, when I bring it back the next day for the same reason then u find the problem but u did not want to charge me for the part only you want to add more labor cost this is underhanded dealing.

Br
Review №93

Three weeks after buying a pre-owned Silverado, already having issues. The salesperson and finance manager explained to me that it had been thoroughly inspected but it’s spewing transmission fluid now. Which I can get past, but the lack of communication since having it towed to the dealership is unacceptable. Couldn’t get a hold of the sales manager and when I finally did, he referred a towing service and I informed him I had roadside assistance, could he verify? He said he didn’t have the paperwork. I still haven’t heard from anyone about an update, if I hadn’t called all day, I wouldn’t have even known it was delivered to the right place. I got transferred a million times, most were rude and short, specifically the morning operator and Bobby in service scheduling. I still don’t know if I’m getting a rental, I don’t know if my truck is being serviced; and every call goes to voicemail. The only positive part has been Kathy, the evening operator. She’s excellent and too good for that place

Co
Review №94

Seemed to be shorthanded though everyone was friendly, courteous and apologetic through the whole process. I was always greeted.I believe my issue was addressed in the quickest and accurate way given their circumstances. I would return for future maintenance with Shane Diggs and anyone else in the service team

Mi
Review №95

I went to this place to try and find a car and although i liked the car i found we couldnt reach a deal, but Caleb Sims was an amazing dude who answered all my questions i had and was very kind and helpful throughout the whole process, I highly recommend him if you go in. Young guy who is good at what he does.

St
Review №96

Caveat Emptor !!! Let the Buyer Beware !!!!Salesman posts multiple times about C8 Stingrays at MSRPOver 750K in depositsNow changed to Market PriceBait and switch !!!Avoid this dealer.They will self-destruct within the Corvette Community.Again, dont trust them.jmho

Ri
Review №97

Dan DaPONTE is AMAZING he is so sweet. We drove from Florida to Louisville Kentucky. Needless to say we will be happy to drive that far again to work with Dan!

Or
Review №98

Everyone was very helpful and attentive to our needs!

Ca
Review №99

Excellent experience. Traded-in old Malibu for brand new Equinox. Extremely easy process, very transparent. No high pressure sales tactics trying to get me to purchase extras. No nonsense. Arturo Luna was fabulous to work with and went above and beyond ensuring my complete satisfaction. He is the man! Absolutely would purchase another vehicle from Bachman.

Da
Review №100

My only major complaint is that my car had a lot of snow and ice on it when I picked it. Which made it difficult to get back to my daily routine because I had to thaw it out myself. Wouldve also been nice if the car was charged (Chevy Volt) as well. The plastic cover for the seat was still in my vehicle as well, which I had no need for. Other than that, the work to the car was fine.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:9650 Bluegrass Pkwy, Louisville, KY 40299, United States
  • Site:https://bachmanchevrolet.com/
  • Phone:+1 502-499-6161
Categories
  • Chevrolet dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Used car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:Closed
  • Sunday:9AM–8PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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