I visited almost all the mattress places in Lubbock and this was by far the friendliest and best priced place. They have everything you need and we’re extremely accommodating on working with me on loading it up, delivery and anything I needed. I’ll be recommending this place to everyone I know and I’ll be back when I can upgrade.
I was super impressed with this business. We went to the store and ordered a mattress, and it was delivered to our house in less than an hour! They were very friendly as well. Superior customer service! Id give more than 5 stars if I could!
Bonus--- they are also an Amazon hub location and offer discounts to Veterans and first responder.We had planned to go check out mattresses to replace our current one. We wanted to stay local and family owned if possible. Low cost but comfortable. We were expecting to have to go a few places around town to find what fit our needs.We literally ended up buying the 2nd one we looked at (at Lubbock Discount Mattress). A California king size is hard to find around our area, but they had 2 models in stock. Other stores we went to had no options for this size and any special order would be delayed due to supply chain difficulties.Lubbock Discount Mattress ended up being exactly what we were looking for. Their showroom is small, however, the small showroom allows for a lot of warehouse space so as to have items ready to go when you need it. Due to them having their business set up like this we ended up not having to wait when supply issues are hitting other mattress stores.The owners were knowledgeable, friendly and honest. We highly recommend giving them a chance.
This family-run business is the superlative mattress shopping experience in town. I moved to LBK from out-of-state and had never shopped for a mattress before. Went to several stores and researched online but was confused about all the mattress nonsense everyone tries to sell you on. But here the owner, Shannon, was extremely personable, answered all my questions in detail, and provided incredible customer service. Been sleeping great and got a good price. Youre missing out if you dont check this place out!
I stumbled upon Lubbock Discount Mattress when I was moving into my new house and discovered I needed a new box spring. From the phone calls and in store customer service, I cannot say enough great things about this location. If you are in the market for any type of bedding, please check them out. You will not be disappointed!
The absolute best customer service! They opened and helped us when they were technically closed for the holiday. Extremely friendly, honest, and helps you find exactly what you’re looking for with amazing deals. They also have discounts for veterans & first responders. If you need a mattress, this is the place to go!!
Had not shopped for a bed since 1987. Had no idea what I was doing. Went 4 other places and it didnt feel right. These guys were great. I love the bed.Thank you.
What a wonderful place to shop for a mattress fair prices comfortable atmosphere matched with a very friendly and knowledgeable stuff
Its cool place pick up your wish items I know this place since I was a whippersnapper
I have had the best sleep for the past month! I purchased one of the most amazing shoulder cut out pillows from here. It has a cooling technology that just hugs my head yall! Every night the moment my head feels that amazing cold I just relax and melt right into a comfortable position. The customer service here is great. They were so patient in answering all my questions and the store was clean and cool. Very friendly and you just cant beat the price! Thank you Lubbock Discount Mattress, finally I have a pillow that supports and is comfortable.
They were able to deliver a mattress within an hour of calling them. Great customer service
Absolutely wonderful service. I was able to get everything I needed here and the quality is great. I will definitely be coming back here for anything I need in the future. Great service, great products, great prices.
Super nice and gave us a amazing deal. Loaded the bed and mattress and strapped it all in for me. We will definitely be coming back in the future.
Absolutely top notch customer service. The whole family was so helpful! Very knowledgeable, local, and great prices! Would not go anywhere else for a mattress or bed frame!
Great Customer Service Owner is real`
Lubbock Discount Mattress made us feel super welcomed, helped us find the perfect mattress for our budget, and provided an overall enjoyable buying experience. Huge thanks, Shannon!
This is the BEST place to buy a mattress and bedroom set from. I had one little incident that was fixed on the spot and corrected in a timely matter. Will forever be grateful for the best sleep Ive ever had on the new mattress!
I love the family owned business and amazing people thank y’all.
I don’t usually leave reviews but this place is great!! Good service and prices. Love my new mattress 💙
Customer service was extremely good, I went in with my two 4 year old boys and they were tempted to run about while I was talking with the salesperson and another associate put on a movie for the boys so we could handle business! Delivery was the same day and the product cannot be beat for the price In my opinion. Definitely would do business here again!
Awesome customer service!!! They had exactly what I wanted and for the price advertised! I got there, explained what I would like and was in and out in less than 20 minutes! I had been to several furniture stores where certain things were advertised only to get there, tell them what I would like, and them say they no longer carried it and try and sell me something twice the amount of what I was wanting...I was not disappointed at all with Lubbock Discount Mattress!!!💜
The BEST place in Lubbock to get a mattress! Shannon was so kind and he was so helpful. AND the mattresses that they carry are Texas made - what more could you ask for? We left with an unbelievably comfortable queen-size mattress well under the budget that we had set.
Good experience throughout. Good product, good price, and good delivery service.
Walked right in to Discount Mattress and 20 mins later walked out with our mattress. Great prices and friendly service. Shannon was very knowledgeable and knew exactly what we needed. Will definitely purchase future mattress from them!
Discount Mattress has amazing prices for extremely comfortable mattresses. I went to 3 different stores and ended up going with DM because the price and quality were so good. They were also extremely friendly and even went out of their way to make sure we had our mattress ASAP. We had such a seamless experience and will definitely buy our next mattress from them!
The owners were extremely helpful and friendly and helped me get the exact mattress I wanted. Prices were great and everything was of good quality.
Extremely knowledgeable and great prices!
Great place to get a mattess. Excellent customer service, the place was very clean and very reasonable prices. Beats any of the bigger matress stores hands down.
This place is AMAZING!!!! and the couple that own the store are Awesome! I got the mattress that I was looking for and brought it home the same day! 100% recommend this place to buy your next mattress! Great service, Great price, Great product!
Great place glad we went and they are very friendly and work fast to deliver...also they delivered to another town so thats a plus in my book ..thank you
Great customer service and great prices... they were awesome! I already recommend them to a friend!
We could not be happier with the level of service we received from Shannon and Stacy. They have a great selection and worked with us to find the right mattress and bed frame that would work for our 8 year old boys room. I highly recommend.
Great customer service and reasonable, fair prices. I needed a box spring and found one here for a low price. Lubbock Discount Mattress was able to deliver it to me on the same day which, quite frankly, blew my mind. Delivery was on time, and the staff were very nice.I am usually pretty shrewd with the amount of stars I hand out and rarely ever leave reviews but, they deserved all five stars and I am happy to be typing this. If I need more stuff in the future, I will definitely look here first.
Very friendly and good prices for quality mattresses!
Extremely helpful and very fair pricing. They even included a mattress protector with the mattress we purchased! Everyone is very friendly and easy to work with.
Stopped in to pick up a Wish order, and bought a couple of sheet sets because the prices here are very affordable. Cant wait to look into the beds.
10/10. After looking for a new mattress at Denver Mattress and Mattress firm with a pretty open budget I was unable to find any mattress I actually liked (even $3000-$4000 mattresses). The prices were almost unbelievable and this is by far the most comfortable mattress I’ve ever slept on. Same day delivery as well!!
I pick up my wish orders herePerfect
Shannon and Stacy are great to work with, the service was fast, easy and professional. The mattresses are great quality at a great price and I won’t hesitate to recommend them and work with them in the future.
Friendly and Great Prices. If you are looking for a mattress this is the place to go!
Great service, fair price, great quality mattress!
Cute couple runs this place. Friendly and honest about their product. They worked with my limit budget last weekend and I got a perfect full size mattress.
If you need a great mattress a good sleep this is a place to go to and get your sleep relaxation wake up refresh revived & full of life on your bed from Lubbock discount mattress
Such a great experience with Shannon at Lubbock Discount Mattress. I needed a mattress set and furniture for my son that attends Texas Tech. Had to do everything online and by phone. He was honest and the prices are great. He called my son directly to make delivery arrangements when my son arrived in Lubbock and he was at his place in 10 minutes. Everything was set-up and my son loves his mattress and funiture. Family owned business and will be our place to go. Thank you
Very friendly and was willing to work with what we had to get us taken care of. Thanks again
Wonderful experience!!! Very trustworthy and caring. Would definitely recommend doing business here!!
Highly recommend!
Had a very positive experience with Shannon and his staff! They were very professional and knowledgeable! They offered great mattresses at very reasonable prices! I would highly recommend them!!!
Outstanding service and pricing. Bought a box spring. I called to set up delivery when I was ready, and they had it delivered within an hour. I expected delivery within a few days, so this far exceeded expectations. Delivery workers were cordial and set up as needed. I would highly recommend!
Went to drop box mattress and it was poor customer service and poor quality of mattress for the asking price. Did some shopping and tracked down Discount Mattress at 3424 I-27 in Lubbock spoke to Shannon and was helpful honest and knowledgeable. It was great deal with the quality mattress I was looking for. Definitely recommend Discount Mattress.
Quality delivery! Liking this mattress!
Excellent customer service. Great prices. Made me feel like family. I highly recommend this place!
Had a great price for the mattress we were looking at very patient and did not hover as we made a decision!! Very friendly!! Definitely recommend!!
Super friendly, in-stock mattresses and same day delivery. Great experience
Great customer service
Fast and friendly service
This place had AMAZING customer service. I called to ask if they had a certain item in stock and within 2 minutes I had ordered the item with no hassle. They also do a secure checkout through quickbooks, so they personally do not have to have your credit card information. Within 20 minutes of getting off the phone with the owner, my order was delivered. 20 MINUTES YALL. mattress firm wouldn’t even deliver the same item (which was in stock) for Atleast 5 days. Best mattress store in lubbock hands down. Shop small & Shop local.
Just picked up my wish shipment
No hassle experience! Didnt try to up sale on items! We will definitely be back!
Great place, very honest people, and good prices!
Easy access off the interstate. High quality service. They take good care of their customers.
Highly recommend this place. Family friendly, great attitude, great customer service. Will definately be back. Thank you.
The people here are super friendly and knowledgeable...also great place for wish pick up orders when allowed.
Nice people and they have decent pricing
Sharon was so nice and polite, definitely was not pushing us to the more expensive mattresses. Would definitely do business with them again!
Best deals on beds
Super nice family run business. So glad we found them I called all over town and they had the best price for what we needed!!!
Local family run business. Super friendly and we got a good twin mattress for a good price!
The best place to get your mattress 😁 they were very friendly and professional, and they were very knowledgeable about their product :) Ive had my mattress for just over a month and it is perfect! Ill be heading back to buy a bedsheet set as soon as I can 😊
Got the right wish for me
Great service and prices. Super friendly staff
Great customer service and very helpful. The best prices in town.
Great stagf
Slow service